GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
46 Rear Seat Infotainment
If a CD, Blu-ray/DVD, or MP3 disc is
in the CD slot, the remote control
O
power button can be used to turn on
the video screen display and start
the disc. The infotainment system
can also turn on the video screen
display.
Caution
Storing the remote controls in a
hot area or in direct sunlight can
damage them, and the repairs
would not be covered by the
vehicle warranty. Storage in
extreme cold can weaken the
batteries. Keep the remote
controls stored in a cool, dry
place.
Battery Replacement
To change the remote control
batteries: 1. Insert a coin or key to pull up the rear cover on the remote
control. 2. Replace the two AAA batteries
in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
Video Voice Over
If equipped, the RSI system has a
Video Voice Over feature to benefit
the visually and hearing impaired.
When activated, the RSI will read
aloud menu titles, menu listings,
pop-ups, alerts, and file titles from
audio and video media. Titles with
gibberish, special characters,
or foreign text may not be read
aloud.
Use one of the following to turn
Video Voice Over on or off:
. Select Video Voice Over from
the Front Display menu.
. Select Video Voice Over from
the RSI menu.
. Press and hold the remote
control MENU and Play/Pause
for five seconds. Video Voice Over will remain active
over ignition cycles until it is
turned off.
RSI Troubleshooting
No power :
The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides, or it looks stretched out :
Press MENU on the remote control
to change the display mode setting.
The remote control does not
work : Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote
control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on : If the batteries are good,
make sure the headphones are
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Rear Seat Infotainment 47
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The HDMI source is running but
there is no picture or sound :
Check that the RSI video screen is
in the HDMI mode by pressing
MEDIA on the remote control.
Check the HDMI connections at
both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes :Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
Check that the headphones are
positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones : See your dealer for
assistance. The Blu-ray/DVD is playing, but
there is no picture or sound :
Check that the RSI video screen is
sourced to the Blu-ray/DVD player
by pressing MEDIA on the remote
control.
Videos from my phone are played
back sideways or upside-down
when the phone is connected via
DLNA :
This cannot be corrected by
the RSI system. While playing
through DLNA, the RSI will only play
back videos in the orientation in
which they were recorded.
Video Display Error Messages
The video screen may display one
of the following:
Disc Error : There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region. No Disc Inserted :
No disc is
present.
Disc Player Error : The
temperature is outside the operating
range of the RSI system. If the
temperature is within range, see
your dealer.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPSs), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
48 Navigation
Navigation
Using the Navigation
System
Touch the NAV icon on the Home
Page or the Nav icon on the
applications tray to access the
navigation application.
Touch the Menu icon from the map
view to access the Navigation
Menu. Features displayed in the
Navigation Menu can be selected to
adjust navigation preferences.
It is advised to set up preferences
before setting a destination. To set a
destination, seeDestination057. The icons on the infotainment
display will time out when not
interacting. Tap anywhere on the
display to reveal the controls, then
touch the desired control.
Additional navigation features are:
.
Cancel Route/Resume To
. Navigation Voice Preferences
. Current Location
. Traffic
. Map View
. Routing Preferences
. Display “Places of Interest”
Icons
. Personal Data Cancel Route/Resume To
.
While under route guidance, this
display shows Cancel Route.
Touch Cancel Route to cancel
route guidance. No further
prompts will be given. The
option then changes to
Resume To.
. Touch Resume To for resuming
route guidance to the last
entered destination.
. The last location that the system
has provided guidance to can be
resumed by touching on this
option.
. If the route includes waypoints,
the entire route can be
suspended using the Cancel
Guidance option. When Resume
Guidance is touched, all
waypoints are resumed for
guidance.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Navigation 49
Navigation Voice Preferences
If equipped, touch the Navigation
Voice Preferences touch to adjust
the voice preferences:
.Voice Prompts On-Off
. Voice Volume
. Prompts During Phone Calls
On-Off
Voice Prompts
Touch the Voice Prompts option to
toggle voice prompts On and Off.
Voice Volume
Adjust the loudness of the audio
feedback by touching –or +. If a
maneuver prompt is being played and the main volume is adjusted,
the prompt volume will update and
be saved.
Prompts During Phone Calls
When enabled, the system plays a
shorter prompt while on a phone
call. This setting can be configured
as to whether a prompt would be
heard during a phone conversation.
When this setting is Off, only the
short alert tone is played when
approaching the maneuver.
Voice Prompts Mute Icon
Touch the mute icon on the left side
of the map while in map view to turn
voice prompts On or Off.
Current Location
Touch the Current Location option to
display a Current Location list.
The following information is
displayed on the Current
Location list:
.
Nearest Address
. Lat/Long
. Nearest Hospital
. Nearest Police
. Nearest Fuel
. Nearest Roadside Assistance
Touch on any of the options to
display the destination details view
for the selected location to begin
guidance.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
50 Navigation
Touch Nearest Address and then
Save to store the current location to
the Address Book.
Traffic (If Equipped)
Touch to browse the traffic in the
area as well as adjust the traffic
settings. Where traffic information is
available, it is displayed on the map.
When live traffic flow data is
available, it is displayed as a solid
line adjacent to the road. The road
is displayed in colors to show the
flow rate as:
.Black –Stopped or Closed
. Red –Poor
. Yellow –Slow
. Green –NormalThere are several options on the
Traffic menu:
.
Show Nearby Traffic Incidents
. Show Flow On Map On-Off
. Show Icons On Map On-Off
. Traffic Routing Preferences
. Traffic Types
1. Touch Show Nearby Traffic
Incidents to access the Traffic
List menu. This menu displays
the incident symbol and
highway name, along with the
distance and heading to the
incident. 2. Touch the incident to display
additional details about the
incident as well as an option to
avoid that particular incident if
it is along the current route.
Traffic Routing Preferences
The system can be configured as to
how it reacts when receiving traffic
information. Touch Traffic Routing
Preferences to access the Traffic
Routing menu.
When this setting is off, the system
will never take traffic conditions into
account when creating routes. In
addition, the two options below are
grayed out. If one of the grayed-out
options is touched, it automatically
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Navigation 51
turns the traffic avoidance feature
on and performs the desired
selection.
The two options, Ask Me Before
Avoiding and Automatically Avoid
Traffic will adjust the system as
follows:
.If the Automatically Avoid Traffic
option is touched, the system
will automatically adjust the
route based on traffic without
notifying the driver.
. If the Ask Me Before Avoiding
option is touched, the system
will always use Alerts to show
when there is an incident and
allow it to be avoided by
touching Avoid.
If the Traffic option is touched from
the Map Menu and Traffic is not
available because the SiriusXM
subscription is not valid, a pop-up
will display with information on how
to reactivate the subscription along
with the SiriusXM radio ID. Traffic Types
Touch to access the Traffic
Types menu.
The system can be configured to
filter out certain types of traffic
events. If a particular type has been
turned off, the system does not
display it on the map, and does not
alert the driver.
Map View
Touch to select the desired
map view.
A checkmark appears to indicate a
view has been selected.
3D View :
The 3D View is a
Heading Up view but it includes
perspective. Map items will appear
larger as the vehicle comes closer.
Heading Up View : The Heading
Up View keeps the vehicle's current
heading at the top of the view. The
vehicle icon always faces the top of
the view as the map rotates.
North Up View : The North Up
View keeps north at the top of the
view. The vehicle icon is placed in
the center of the view and rotates to
indicate the heading for the vehicle.
Audio Information On/Off : Touch
to turn the audio information view on
or off from the main map view.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
52 Navigation
The audio status screen contains
the following elements:
.Station Frequency
. Artist Information
. Song Information
.
r/j g dStation and Channel
Controls
Press the
gordstation controls
to go to the next or previous strong
signal station or digital channel.
When the audio status pane
displays Artist and Song
Information, press
gordto go to
the next or previous track based on
the current media mode.
Day/Night Mode
Touch to access the Day/Night
Mode menu.
The options are:
. Day Mode: Brightens the map
background.
. Night Mode: Darkens the map
background.
. Auto: Adjusts the screen
background automatically
depending on the exterior
lighting conditions.
3D Buildings On/Off : When 3D
building information is available for
a particular area, the icons are
shown at a zoomed level. If the
current vehicle position would be
hidden by another building, the
building is shown as see through so
the vehicle icon is visible. Touch to
turn the 3D Buildings feature On
or Off.
Autozoom On/Off : At certain zoom
levels, street detail is removed to
keep the view uncluttered. Touch to
turn the Autozoom feature On
or Off. Routing Preferences
Touch the Routing Preferences
option to access the Routing
Preferences menu. Options on how
the routes are created for route
guidance are listed on this menu.
Route Style
Touch this option to change the
route type preferences.
The options are:
.
Fast (default)
. Eco Friendly (if equipped)
. Short
. Configure Eco Profile
The Configure Eco Profile can be
used to configure two parameters
for the Eco Friendly route. These
parameters are roof load and trailer.
For each parameter, the options are
None, Small, Medium, and Large.
Touch to scroll through the list. The
default for both is None.
These preferences are used for all
routes generated.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Navigation 53
Route segment preferences are
other options showing on the
Routing Preferences menu.
These include:
.Use Toll Roads On-Off
. Use Freeways On-Off
. Use Carpool Lanes On-Off
. Avoid Slow Traffic On-Off
. Use Tunnels On-Off
. Use Time Restricted Roads
On-Off
Display Places of Interest Icons
Places of Interest (POI) icons can
be displayed on the map using
this view.. The POI icons can be turned On
and Off. Touch the check box
next to the POI icon to display
the icon.
. Touch Clear All to reset the
icons that are displayed on
the map.
. A subcategory can be selected
instead of the entire category.
Touch the list item rather than
the check box. The
subcategories will display. Select
any of those categories to
navigate down the hierarchy.
. When a higher-level category
has some of its subcategories
selected, the checkmark next to
it is grayed out. This indicates
that only some of the categories
below are shown. Touch the grayed-out checkmark to turn all
of the icons for that category on
or off.
Personal Data
Data that the system has saved
during the course of using the
navigation system can be managed
through:
. Contacts
. Recent Destinations
. My POIs (if equipped)
. Upload Saved Locations
. Delete Autocomplete