GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Rear Seat Infotainment 45
7. SCREEN 2.For single overhead
screens:
Press to change the source
displayed on the overhead
screen to SCREEN 2
selected source. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
pressed, all remote control
commands will correspond
to SCREEN 2.
. For dual overhead screens:
Press to select the optional
third row overhead screen.
Once pressed, all remote
control commands will
correspond to SCREEN 2.
8.
o(Previous/Reverse/
Decrease)
. Radio and CD: Press to go
to the previous station or
track.
. Press to go to the
previous menu. .
Press to decrease the
brightness of the RSI
screen.
9.
w(Up Arrow)
. Press to scroll up a list.
10.
r/ENTER
. Press to select the
highlighted choice in
any menu.
. Press and hold for
quick play.
11.
p(Next/Forward/Increase)
. Radio and CD: Press to go
to the next station or track.
. Press to go to the
next menu.
. Press to increase the
brightness of the RSI
screen.
12.
x(Down Arrow)
. Press to go down a list. 13.
0(Back)
. Press to go back to the
previous menu.
. Press and hold to go back
to the now playing screen.
14. MENU .Press to go to the menu of
the now playing screen.
15. RADIO .Press to scroll through the
radio sources including AM,
FM, and SXM (if equipped).
To use the remote control, aim it at
the receiver window at the forward
overhead screen and press firmly.
Direct sunlight or very bright light
could affect the ability of the RSI
receiver to receive signals from the
remote control. Check the batteries
if the remote control does not seem
to be working. See “Battery
Replacement” following. Objects
blocking the line of sight could also
affect the function of the remote
control.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
46 Rear Seat Infotainment
If a CD, Blu-ray/DVD, or MP3 disc is
in the CD slot, the remote control
O
power button can be used to turn on
the video screen display and start
the disc. The infotainment system
can also turn on the video screen
display.
Caution
Storing the remote controls in a
hot area or in direct sunlight can
damage them, and the repairs
would not be covered by the
vehicle warranty. Storage in
extreme cold can weaken the
batteries. Keep the remote
controls stored in a cool, dry
place.
Battery Replacement
To change the remote control
batteries: 1. Insert a coin or key to pull up the rear cover on the remote
control. 2. Replace the two AAA batteries
in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
Video Voice Over
If equipped, the RSI system has a
Video Voice Over feature to benefit
the visually and hearing impaired.
When activated, the RSI will read
aloud menu titles, menu listings,
pop-ups, alerts, and file titles from
audio and video media. Titles with
gibberish, special characters,
or foreign text may not be read
aloud.
Use one of the following to turn
Video Voice Over on or off:
. Select Video Voice Over from
the Front Display menu.
. Select Video Voice Over from
the RSI menu.
. Press and hold the remote
control MENU and Play/Pause
for five seconds. Video Voice Over will remain active
over ignition cycles until it is
turned off.
RSI Troubleshooting
No power :
The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides, or it looks stretched out :
Press MENU on the remote control
to change the display mode setting.
The remote control does not
work : Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote
control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on : If the batteries are good,
make sure the headphones are
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Rear Seat Infotainment 47
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The HDMI source is running but
there is no picture or sound :
Check that the RSI video screen is
in the HDMI mode by pressing
MEDIA on the remote control.
Check the HDMI connections at
both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes :Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
Check that the headphones are
positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones : See your dealer for
assistance. The Blu-ray/DVD is playing, but
there is no picture or sound :
Check that the RSI video screen is
sourced to the Blu-ray/DVD player
by pressing MEDIA on the remote
control.
Videos from my phone are played
back sideways or upside-down
when the phone is connected via
DLNA :
This cannot be corrected by
the RSI system. While playing
through DLNA, the RSI will only play
back videos in the orientation in
which they were recorded.
Video Display Error Messages
The video screen may display one
of the following:
Disc Error : There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region. No Disc Inserted :
No disc is
present.
Disc Player Error : The
temperature is outside the operating
range of the RSI system. If the
temperature is within range, see
your dealer.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPSs), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Index 113
R
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93HD Radio Technology . . . . . . . . . . . 15
Radio Data System (RDS) . . . . . . . 16
Radio Reception . . . . . . . . . . . . . . . . . 17
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . 12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . 16
Rear Camera . . . . . . . . . . . . . . . . . . . . 95
Rear Seat Infotainment (RSI) System . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rear Seat Infotainment (RSI) Wi-Fi (If Equipped) . . . . . . . . . . . . . 41
Recognition
Voice. . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Remote Control . . . . . . . . . . . . . . . . . . 44
Return to Factory Settings . . . . . . . 95
RSI Controls Available from the Front Screen . . . . . . . . . . . . . . . 37
S
Satellite Radio . . . . . . . . . . . . . . . . . . . 16
Schedule I: Gracenote EULA . . . 103
Scroll Features . . . . . . . . . . . . . . . . . . 55
Servicing System . . . . . . . . . . . . . . . . 77
Settings . . . . . . . . . . . . . . . . . . . . . . . . . 93
SiriusXM Menu . . . . . . . . . . . . . . . . . . 17
SiriusXM NavTraffic . . . . . . . . . . . . . 73 SiriusXM Satellite Radio
Service . . . . . . . . . . . . . . . . . . . . . 16, 17
SiriusXM Travel Link Fuel Pricing . . . . . . . . . . . . . . . . . . . . . . . . . 74
SiriusXM Travel Link Movie Listings . . . . . . . . . . . . . . . . . . . . . . . . 74
SiriusXM Travel Link Weather . . . 70
Software Updates . . . . . . . . . . . . . . . 11
Sources . . . . . . . . . . . . . . . . . . . . . . . . . 29
Steering Wheel Controls . . . . . . . . . . 8
Storing Radio Presets . . . . . . . . . . . 14
Switching to Handset or
Handsfree Mode . . . . . . . . . . . . . . . 88
Symbols Navigation. . . . . . . . . . . . . . . . . . . . . . . 56
System
Global Positioning. . . . . . . . . . . . . . . 75
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Rear Seat Infotainment (RSI). . . . 28
System Operation . . . . . . . . . . . . . . . 28T
Teen Driver . . . . . . . . . . . . . . . . . . . . . . 96
Text Menu . . . . . . . . . . . . . . . . . . . . . . . 91
Text Messaging . . . . . . . . . . . . . . . . . . 90
Text Settings . . . . . . . . . . . . . . . . . . . . . 91
The OnStar App . . . . . . . . . . . . . . . . . 27
Three-Way Calling . . . . . . . . . . . . . . . 90 Time and Date . . . . . . . . . . . . . . . . . . . 93
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . 100
Turn List . . . . . . . . . . . . . . . . . . . . . . . . . 68
U
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . 77
Software . . . . . . . . . . . . . . . . . . . . . . . . 11
USB Port . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Navigation System . . . . 48
Using the System . . . . . . . . . . . . . . . . . 8
Using Voice Recognition . . . . . . . . . 78
Using Voice Recognition for List Options . . . . . . . . . . . . . . . . . . . . 80
V
Valet Mode . . . . . . . . . . . . . . . . . . . . . . 93
Vehicle Positioning . . . . . . . . . . . . . . 76
Vehicle Settings . . . . . . . . . . . . . . . . . 94
Video Display Error Messages . . . 47
Video Distortion . . . . . . . . . . . . . . . . . 47
Video Voice Over . . . . . . . . . . . . . . . . 46
Viewing a Text Message . . . . . . . . . 91
Viewing Sender Information . . . . . 91
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . 90
Voice Pass-Thru . . . . . . . . . . . . . . . . . 84
Voice Recognition . . . . . . . . . . . . . . . 78