
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Audio Players 19
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
CD Player
If equipped, use the CD player to
play CDs and MP3 audio.
The system can play:
.Most audio CDs
. CD-R
. CD-RW
. MP3 or unprotected WMA
formats When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in recording tracks,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.
Do not use scratched or
damaged discs.
. Do not apply labels to discs. The
labels could get caught in the
player.
. Insert only one disc at a time.
. Keep the loading slot free of
foreign materials, liquids, and
debris.
. Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label side up. The player pulls it in
the rest of the way. If the disc
is damaged or improperly
loaded, there is an error and
the disc ejects.
Press
Xto eject a disc from the
CD player. If the disc is not removed
within a short period of time, it is
automatically pulled back into the
player.
Playing an Audio CD
Press MEDIA on the center stack or
touch the Audio icon on the Home
Page to access Media. Scroll until
the CD Audio view is selected.
On the CD main page, a track
number displays at the beginning of
each track, or Song, Artist, and
Album information displays when
available.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
20 Audio Players
Use the following controls to play
the disc:
g:
. Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than five seconds, it seeks
to the previous track. If longer
than five seconds, the current
track starts from the beginning.
. Press and hold to fast reverse
through a track. Release to
return to playing speed. Elapsed
time displays.
d:
. Press to seek to the next track.
. Press and hold to fast forward
through a track. Release to
return to playing speed. Elapsed
time displays.
Z:Touch the shuffle icon near the
bottom of the infotainment display to
shuffle through the available media.
/: Touch the replay icon near the
bottom of the infotainment display to
show the time bar. Move the time
bar to interact with the currently
playing song.
Tone : Touch Tone near the bottom
of the infotainment display to access
the Tone Settings display. Set the
Bass, Midrange, Treble, Balance,
and Fade.
For vehicles equipped with Rear
Seat Infotainment (RSI), use the
Video application to play Blu-ray or
DVD discs.
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
. The disc has an invalid or
unknown format.
. The road is very rough. Try the
disc again when the road is
smoother.
. The disc is dirty, scratched, wet,
or upside down. .
The air is very humid. Try the
disc again later.
. There was a problem while
burning the disc.
. The label is caught in the CD
player.
If Disc Player Error displays, it could
be for one of the following reasons:
. The player temperature is
too high.
. There are load or eject errors.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as “Playing an
Audio CD.”

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
22 Audio Players
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Audio extensions supported by the
USB may include:
.FLAC
. MP3
. AAC
. OGG
. 3GP
Gracenote
When plugging in a USB device,
Gracenote service builds voice tags
for music. Voice tags allow artists,
albums with hard to pronounce
names, and nicknames to be used
to play music through voice
recognition.
While indexing, infotainment
features are available.
My Media Library
MyMedia is only available when
more than one indexed device is
connected. It allows access to content from all indexed media
sources. MyMedia will show as an
available source in the
Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB
devices connected must comply
with the USB Mass Storage Class
specification (USB MSC).
To play a USB device:
1. Connect the USB.
2. Press MEDIA on the center stack until the connected
device is shown.
Use the following when playing an
active USB source:
r: Touch to play the current media
source.
j: Touch to pause playback of the
current media source.
g:
. Press to seek to the beginning of
the current or previous track. .
Press and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
d:
. Press to seek to the next track.
. Press and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to
play music in random order.
USB Menu
Touch the Menu icon to display the
USB menu. The following may be
available:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle.
Tone : Touch + or –to adjust the
tone settings. See AM-FM Radio
0 12.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 012.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
24 Audio Players
2. Touch a Composer to view alist of albums by that
composer.
3. Touch an album or All Songs to view a list of songs.
4. Touch a song from the list to begin playback.
Folder View: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback.
Audiobooks: 1. Touch to view the audiobooks stored on the USB.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback. File System and Naming
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radio
displays the file name as the track
name if the song information is not
available.
Supported Apple Devices
To view supported devices, see
my.gmc.com/learn.
Loss of Audio
If a phone currently paired over
Bluetooth is plugged in with a USB
cable, the system will automatically
mute the phone audio. Playback
can be resumed by changing the
audio source from Bluetooth to USB
cable.
Source USB from the Media icon on
the infotainment display to resume
playback.
Other phones such as Android
phones may have a similar reaction. Bluetooth Streaming Audio and
Voice Recognition
See
Bluetooth Audio 025 for
information using voice recognition
with Bluetooth streaming audio.
Make sure all devices have the
latest software downloaded.
Auxiliary Jack
This vehicle has an auxiliary input
jack. This may be located in the
center stack or center console
under the armrest. Possible auxiliary
audio sources include:
. Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Audio Players 25
If an auxiliary device has already
been connected, but a different
source is currently active, press
MEDIA on the center stack or touch
the Media icon on the infotainment
display to scroll through audio
source menus, until the AUX Input
source appears.
Playing from the AUX Port
An auxiliary device is played
through the audio system and
controlled through the device itself.
AUX Menu
Press MENU on the center stack to
display the AUX Input menu and the
following may display:
Tone Settings :Touch to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
AM-FM Radio 012.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 012. Bose AudioPilot Noise
Compensation Technology (If
Equipped) :
This feature adjusts
the volume based on the noise in
the vehicle and speed. See “Bose
AudioPilot” inAM-FM Radio 012.
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
Bluetooth (Overview) 086 or
Bluetooth (Pairing and Using a
Phone) 087 for help pairing a
device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no
volume is present, check the
volume setting on both your mobile
device and the infotainment system.
Music can be launched by touching
Bluetooth from the recent sources
list on the left of the display or by
touching the More option and then
touching the Bluetooth device. To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch
Bluetooth from the recent
sources list on the left of the
display.
Bluetooth Audio Menu
Touch the Menu icon on the
infotainment display or MENU on
the center stack to display the
Bluetooth Audio menu. The
following may be available:
Tone Settings : Touch + or–to
adjust the tone settings. See AM-FM
Radio 012.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 012.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 012.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
26 Audio Players
Touch the Back icon on the
infotainment display to go back to
the previous menu.
Manage Bluetooth Devices :
Touch to go to the Bluetooth page to
add or delete devices.
When using the Bluetooth audio
source, the radio may not be able to
launch specific applications on your
device. Use the device to start audio
playback when it is safe to do so.
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
paused on the display. Touch play
on the device or touch
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
OnStar System 27
OnStar System
4G LTE
If equipped with 4G LTE, up to
seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. All OnStar functions that can
be performed with the buttons can
be done using the app. To open the
app, select the OnStar icon on the
Home Page. Features vary by
region and model. Features are
subject to change. For more
information on this feature, see
my.gmc.com/learn.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
28 Rear Seat Infotainment
Rear Seat
Infotainment
Rear Seat Infotainment
(RSI) System
If equipped, the system includes a
Blu-ray/DVD/CD player, two USB
ports, HDMI/MHL input, wireless
headphones, and a remote control.
The remote control is used to select
the same or a different source for
each screen from the rear seats.
Video can be viewed from the front
by touching Video on the Home
Page, if the vehicle is in P (Park).
Audio will be heard over the
speakers. If another display icon is
selected, the video on the rear
screen will continue to play but the
audio on the speakers will change
to the source selected.
To resume play of the video where it
left off, Pseudo Resume must be
on. See“Player Setup BD/DVD"
later in this section. The RSI system may not operate
properly until the temperature is
above
−20 °C (−4 °F) and below
55 °C (131 °F).
System Operation
The video screens are overhead in
the second or third row (if
equipped).
To use:
1. Press the release in front of the overhead screen. Do not pull
on the sides of the screen.
2. Move the screen to the viewingposition. Remove the remote
from the storage location
to use.
Caution
When storing the remote, place it
in the storage area with the
buttons facing toward you or
damage to the screen could
occur.