2020 GMC SIERRA emergency towing

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
268 Driving and Operating
to the button comes on when the
features are on and turns off when
the features have been disabled.
Front and Rear Park Assist can be
turned Off, On, or On with Towbar.
See“Park Assist” underVehicle
Personalization 0157. If Park Assist
is turned off through vehicle
personalization, the Park Assist
button will be disabled. To turn Park
Assist on again, select On in vehicle
personalization. The On with Towbar
setting allows Park Assist to work
properly with a trailer hitch. Some
larger trailer hitches may not be
compatible.
Turn off Park Assist when towing a
trailer.
To turn the RPA symbols on or off,
see “Rear Camera Park Assist
Symbols” underVehicle
Personalization 0157.
Assistance Systems for
Driving
If equipped, when driving the
vehicle in a forward gear, Forward
Collision Alert (FCA), Lane Departure Warning (LDW), Lane
Keep Assist (LKA), Side Blind Zone
Alert (SBZA), Lane Change Alert
(LCA), Automatic Emergency
Braking (AEB), and/or the Front
Pedestrian Braking (FPB) System
can help to avoid a crash or reduce
crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When
approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield and rapidly
beeps or pulses the driver seat.
FCA also lights an amber visual
alert if following another vehicle
much too closely.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 8 km/h (5 mph).
{Warning
FCA is a warning system and
does not apply the brakes. When
approaching a slower-moving or
stopped vehicle ahead too rapidly,
or when following a vehicle too
closely, FCA may not provide a
warning with enough time to help
avoid a crash. It also may not
provide any warning at all. FCA
does not warn of pedestrians,
animals, signs, guardrails,
bridges, construction barrels,
or other objects. Be ready to take
action and apply the brakes. See
Defensive Driving
0187.
FCA can be disabled through
vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0157.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
272 Driving and Operating
{Warning
IBA may increase vehicle braking
in situations when it may not be
necessary. You could block the
flow of traffic. If this occurs, take
your foot off the brake pedal and
then apply the brakes as needed.
AEB and IBA can be disabled. See
“Collision/Detection Systems” under
Vehicle Personalization 0157.
{Warning
Using AEB or IBA while towing a
trailer could cause you to lose
control of the vehicle and crash.
Turn the system to Alert or Off
when towing a trailer.
A system unavailable message may
display if:
. The front of the vehicle or
windshield is not clean.
. Heavy rain or snow is interfering
with object detection. .
There is a problem with the
StabiliTrak/Electronic Stability
Control (ESC) system.
The AEB system does not need
service.
Front Pedestrian Braking
(FPB) System (1500
Series)
If equipped, the FPB system may
help avoid or reduce the harm
caused by front-end crashes with
nearby pedestrians when driving in
a forward gear. FPB displays an
amber indicator,
~, when a nearby
pedestrian is detected ahead. When
approaching a detected pedestrian
too quickly, FPB provides a red
flashing alert on the windshield and
rapidly beeps or pulses the driver
seat. FPB can provide a boost to
braking or automatically brake the
vehicle. This system includes
Intelligent Brake Assist (IBA), and
the Automatic Emergency Braking
(AEB) system may also respond to
pedestrians. See Automatic
Emergency Braking (AEB) 0270. The FPB system can detect and
alert to pedestrians in a forward
gear at speeds between 8 km/h
(5 mph) and 80 km/h (50 mph).
During daytime driving, the system
detects pedestrians up to a distance
of approximately 40 m (131 ft).
During nighttime driving, system
performance is very limited.
{Warning
FPB does not provide an alert or
automatically brake the vehicle,
unless it detects a pedestrian.
FPB may not detect pedestrians,
including children:
. When the pedestrian is not
directly ahead, fully visible,
or standing upright, or when
part of a group.
. Due to poor visibility,
including nighttime
conditions, fog, rain,
or snow.
. If the FPB sensor is blocked
by dirt, snow, or ice.
(Continued)

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
288 Driving and Operating
.Vehicles can tow in D (Drive).
Tow/Haul Mode is recommended
for heavier trailers. See Tow/
Haul Mode 0226. If the
transmission downshifts too
often, a lower gear may be
selected using Manual Mode.
See Manual Mode 0224.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA) .
Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer: . Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
(Continued)
Warning (Continued)
.Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0220.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must all be rated to carry
the intended cargo. Inadequate
trailer equipment can cause the
combination to operate in an

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
Vehicle Care 353
vehicle to be driven to a safe place
in an emergency. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Caution
After driving in the overheated
engine protection operating
mode, the engine oil will be
severely degraded. Any repairs
performed before the engine is
cool may cause engine damage.
Allow the engine to cool before
attempting any repair. Repair the
cause of coolant loss, change the
oil, and reset the oil life system.
SeeEngine Oil 0339.
Engine Fan
If the vehicle has the Duramax
diesel engine, see the Duramax
diesel supplement.
All Engines Except 6.6L
V8 Engine (L8T)
The vehicle has electric cooling
fan(s). The fans may be heard
spinning at low speed during most
everyday driving. The fans may turn
off if no cooling is required. Under
heavy vehicle loading, trailer towing,
high outside temperatures,
or operation of the air conditioning
system, the fans may change to
high speed and an increase in fan
noise may be heard. This is normal
and indicates that the cooling
system is functioning properly. The
fans will change to low speed when
additional cooling is no longer
required.
The electric engine cooling fans
may run after the engine has been
turned off. This is normal and no
service is required.
6.6L V8 Engine (L8T) Only
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
468 Customer Information
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Customer Information 471
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
467.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number .
Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 077.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
Index 491
DiagnosticsConnected Services . . . . . . . . . . 487
Differential, Limited-Slip . . . . . . . . 242
Distracted Driving . . . . . . . . . . . . . . . 187
Dome Lamps . . . . . . . . . . . . . . . . . . . 172
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 148
Delayed Locking . . . . . . . . . . . . . . . . 26
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power Locks . . . . . . . . . . . . . . . . . . . . 26
Drive Belt Routing, Engine . . . . . . 462
Driver Assistance Systems . . . . . 256
Driver Information
Center (DIC) . . . . . . . . . . . . . 148, 149
Driver Mode Control . . . . . . . . . . . . 238
Driver Mode Control Light . . . . . . 145
Driving Assistance Systems . . . . . . . . . . 268
Better Fuel Economy . . . . . . . . . 186
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 287
Defensive . . . . . . . . . . . . . . . . . . . . . 187
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 188
Hill and Mountain Roads . . . . . . 197
If the Vehicle is Stuck . . . . . . . . . 199
Loss of Control . . . . . . . . . . . . . . . 190
Off-Road . . . . . . . . . . . . . . . . . . . . . 191
Off-Road Recovery . . . . . . . . . . . 190 Driving (cont'd)
Vehicle Load Limits . . . . . . . . . . . 200
Wet Roads . . . . . . . . . . . . . . . . . . . 196
Winter . . . . . . . . . . . . . . . . . . . . . . . . 197
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 179
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 282
Electric Brake Boost . . . . . . . . . . . . 232
Electric Parking Brake . . . . . . . . . . 233
Electric Parking Brake Light . . . . 141
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 322
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 371
Fuses and Circuit Breakers . . . 370
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 374, 376
Overload . . . . . . . . . . . . . . . . . . . . . 370
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . 144
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 478
Engine Air Cleaner/Filter . . . . . . . . . . . . . 344 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 138
Compartment Overview . . . . . . . 332
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 134
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 145
Cooling System . . . . . . . . . . . . . . . 346
Drive Belt Routing . . . . . . . . . . . . 462
Exhaust . . . . . . . . . . . . . . . . . . . . . . 220
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Heater . . . . . . . . . . . . . . . . . . . . . . . . 215
Oil Life System . . . . . . . . . . . . . . . 341
Oil Pressure Gauge . . . . . . . . . . 133
Oil Pressure Light . . . . . . . . . . . . 146
Overheated Protection Operating Mode . . . . . . . . . . . . . 352
Overheating . . . . . . . . . . . . . . . . . . 351
Power Messages . . . . . . . . . . . . . 156
Running While Parked . . . . . . . . 220
Starting . . . . . . . . . . . . . . . . . . . . . . . 212
Engine Air Filter Life System . . . . 343
Entry Lighting . . . . . . . . . . . . . . . . . . . 173
Equipment, Towing . . . . . . . . . . . . . 296
Event Data Recorders . . . . . . . . . . 475
Exit Lighting . . . . . . . . . . . . . . . . . . . . 173
Extended Parking . . . . . . . . . . . . . . . 219