GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
6 Introduction
1. Tow/Haul Mode (On SomeModels). See Driver Mode
Control 0238
Automatic Transfer Case
Control (If Equipped).
See Four-Wheel Drive 0227
Driver Mode Control 0238 (If
Equipped).
2. Air Vents 0182.
3. Head-Up Display (HUD) 0152
(If Equipped).
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 170.
Windshield Wiper/Washer
0 120.
5. Instrument Cluster 0127.
6. Shift Lever. See Automatic
Transmission 0221.
Range Selection Mode. See
Manual Mode 0224.
7. Light Sensor. See Automatic
Headlamp System 0168.
8. Infotainment 0176.
9. Climate Control Systems 0177
(If Equipped). Dual Automatic Climate Control
System
0179 (If Equipped).
10. Heated and Ventilated Front
Seats 061 (If Equipped).
11.
XPark Assist Switch (If
Equipped). See Assistance
Systems for Parking or Backing
0 257.
gTraction Control/Electronic
Stability Control 0235.
|Hazard Warning Flashers
0 169.
ALane Keep Assist (LKA)
(1500 Series) 0278 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 276 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0237.
jPower Assist Steps 036 (If
Equipped).
5Power Release Tailgate
(If Equipped). See Tailgate
0 28.
DC/AC Switch. See Power
Outlets 0122.
hAuto Stop Disable Switch
(If Equipped). See Stop/Start
System 0213.
LExpress Window Down
Button (If Equipped). See
Power Windows 049.
Tow/Haul Mode 0226 (On
Some Models).
12. Power Outlet (Alternating Current) (If Equipped). See
Power Outlets 0122.
13. Power Outlets 0122.
14. USB Port. See the infotainment manual.
15. Wireless Charging 0124 (If
Equipped).
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
10 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Keys, Doors, and Windows 39
open the driver door to reset the
system. Then turn the vehicle on
and immediately turn the
steering wheel side to side for
about 15 seconds. In some
cases, it may take significant
force to unbind the column.
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
See Radio Frequency Statement
0 472.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed. The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the ignition is turned
from off to on.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
RKE transmitter will start the
vehicle. If the transmitter is ever
damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on. If the
engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears tobe undamaged, try another
transmitter. Or, you may try placing
the transmitter in the transmitter
pocket located in the center
console. See
Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
If the ignition mode will not change
with the other transmitter or with the
transmitter in the transmitter pocket,
your vehicle needs service. If the
ignition does change modes, the
first transmitter may be faulty. See
your dealer who can service the
theft-deterrent system and have a
new RKE transmitter programmed to
the vehicle.
It is possible for the immobilizer
system to learn new or replacement
RKE transmitters. Up to eight
transmitters can be programmed for
the vehicle. To program additional
transmitters, see "Programming
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
62 Seats and Restraints
Warning (Continued)
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
Heated and Ventilated Seat
Buttons Shown, Heated Seat
Buttons Similar
If equipped, the buttons are on the
center stack. To operate, the engine
must be running.
Press
Ior+to heat the driver or
passenger seatback only. Press
Jorzto heat the driver or
passenger seat cushion and
seatback.
Press
Cor{to ventilate the driver
or passenger seat.
The indicator light on the button
comes on when this feature is on.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The indicator lights
next to the buttons indicate three for
the highest setting and one for the
lowest. If the heated seats are on
high for an extended time, their level
may automatically be lowered.
Auto Heated Seats
When the vehicle is on, this feature
will automatically activate the
heated seats at the level required by
the vehicle’ s interior temperature.
The active high, medium, low, or off
heated seat level will be indicated
by the manual heated seat buttons
on the center stack. Use the manual
heated seat buttons on the center stack to turn auto heated seats off.
If the passenger seat is unoccupied,
the auto heated seats feature will
not activate that seat. The auto
heated seats feature can be
programmed to always be enabled
when the vehicle is on. See
Vehicle
Personalization 0157.
Remote Start Heated and
Ventilated Seats
If equipped, the heated seats will
turn on automatically during a
remote start if it is cold outside and
the ventilated seats will turn on
automatically if it is hot outside.
If equipped, the heated steering
wheel will turn on automatically
during a remote start if it is cold
outside. The heated and ventilated
seat indicators and heated steering
wheel indicator may not come on
during this operation.
The heated and ventilated seats
and heated steering wheel may
cancel when the vehicle is started.
These features can be manually
selected after the ignition is
turned on.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Seats and Restraints 83
Warning (Continued)
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0472.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
(Continued)
Warning (Continued)
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring .
Front seats, including stitching,
seams, or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
84 Seats and Restraints
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System
0 78.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0401 for additional
important information.
If a snow plow is added to the
vehicle, the airbags should still work
properly. The airbag systems were
designed to work properly under a
wide range of conditions, including
snow plowing with vehicles that
have the optional snow plow prep
package (RPO VYU). Do not
change or defeat the snow plow's
“tripping mechanism.” If you do, it
can damage the snow plow and the
vehicle, and may cause an airbag
deployment. If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices
0465.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0136.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
(Continued)
Caution (Continued)
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? 074. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
130 Instruments and Controls
Cluster Menu (Midlevel and
Uplevel)
There is an interactive display area
in the center of the instrument
cluster.
Use the right steering wheel control
to open and scroll through the
different items and displays.
Press
SorTto access the cluster
applications. Use the thumbwheel to
scroll through the list of available
features. Press the thumbwheel to
select. Not all applications will be
available on all vehicles. .
Home
. Info App. This is where the
selected Driver Information
Center (DIC) displays can be
viewed. See “Driver Information
Center (DIC) (Uplevel)” in the
Index.
. Audio
. Navigation
. Phone
. Options
Home
Information displayed here can be
customized from the Options menu.
Speedometer : Displays how fast
the vehicle is moving in either
kilometers per hour (km/h) or miles
per hour (mph).
Speed Sign : Shows sign
information, which comes from a
roadway database in the onboard
navigation, if equipped.
Time : Displays the current time. Fuel Range :
Displays the
approximate distance the vehicle
can be driven without refueling. The
fuel range estimate is based on an
average of the vehicle’s fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank. Fuel range cannot be
reset.
Audio
In the Audio menu, use the
thumbwheel to scroll through
options, browse for music, select
from favorites, or change the audio
source. In the main view, scroll to
change the station or go to the next
or previous track.
Navigation
In the Navigation menu, if there is
no active route, a compass will be
displayed. If there is an active route,
press the thumbwheel to cancel or
resume route guidance, mute or
unmute voice guidance, or access
Recents or Favorites.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Instruments and Controls 131
Phone
In the Phone menu, if there is no
active phone call, view recent calls,
scroll through contacts, select from
the favorites, or change the phone
source. If there is an active call,
mute the phone or switch to handset
operation.
Options
Use the thumbwheel to scroll
through items in the Options menu.
Head-up Display (HUD) :
If equipped, this feature allows for
adjusting the angle of the HUD
image and changing or turning off
the Speed Limit Sign.
HUD Rotation: Press the
thumbwheel while Adjust Rotation is
highlighted to enter Adjust Mode.
Scroll to adjust the angle of the
HUD display. Press the thumbwheel
to confirm and save the setting. This
feature may only be available in
P (Park).
Speed Limit: Press the thumbwheel
while Speed Limit is highlighted to
turn it on or off.Speed Limit Style: Press the
thumbwheel while Speed Limit Style
is highlighted to change the speed
sign style.
Units :
Press the thumbwheel while
Units is displayed to enter the Units
menu. Choose US or metric units by
pressing the thumbwheel while the
desired item is highlighted.
A selected mark will be displayed
next to the selected item.
Info Page Options : Press the
thumbwheel while Info Page
Options is displayed to enter and
select the items to be displayed in
the Info app. A selected mark will be
displayed next to the selected item.
Home : Press the thumbwheel to
select the available elements to
display. Not all elements will be
available on all vehicles:
Speedometer, Speed Sign, Time,
and Fuel Range.
Display (Uplevel) : Press the
thumbwheel to enter the Display
menu. Select to turn on or off the
compass or speed sign. Speed Warning :
The Speed
Warning display allows the driver to
set a speed that they do not want to
exceed. To set the Speed Warning,
press the thumbwheel when Speed
Warning is displayed, or press the
thumbwheel on the main view to set
the speed value. Scroll to adjust the
value. Press the thumbwheel to set
the speed. Once the speed is set,
this feature can be turned off by
pressing the thumbwheel while
viewing this page. If the selected
speed limit is exceeded, a pop-up
warning is displayed with a chime.
Software Information : Press the
thumbwheel while Software
Information is highlighted to display
open source software information.
Speedometer
The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).