GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
474 Customer Information
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0812 or
01-800-466-0801.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle or to help GM
improve safety or features. Some
modules may also store data about
how the vehicle is operated, such as
rate of fuel consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
488 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 329
Accessory Power . . . . . . . . . . . . . . . 217
Active Fuel Management . . . . . . . 219
Adaptive Cruise Control . . . . . . . . 245
Add-On Electrical Equipment . . . 322
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 323
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 479
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 450
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 57
Air Cleaner/Filter, Engine . . . . . . . 344
Air Conditioning . . . . . . . . . . . 177, 179
Air Filter Life System . . . . . . . . . . . . . . . . . . . 343
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 183
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 182
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 84
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 77
Passenger Sensing System . . . . 78 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 76
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 77
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 76
Where Are the Airbags? . . . . . . . . 74
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 83
Passenger Status Indicator . . . 137
Readiness Light . . . . . . . . . . . . . . 136
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 83
System Check . . . . . . . . . . . . . . . . . . 72
Alarm Vehicle Security . . . . . . . . . . . . . . . . 37
Alert Lane Change . . . . . . . . . . . . . . . . . 274
Side Blind Zone (SBZA) . . . . . . 274
All-Season Tires . . . . . . . . . . . . . . . . 379
All-Terrain Tires . . . . . . . . . . . . . . . . . 381
Antilock Brake System (ABS) . . . 232 Warning Light . . . . . . . . . . . . . . . . . 141
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 429
Interior . . . . . . . . . . . . . . . . . . . . . . . . 435
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
494 Index
Lamps (cont'd)On Reminder . . . . . . . . . . . . . . . . . 147
Reading . . . . . . . . . . . . . . . . . . . . . . 173
Lane Change Alert (LCA) . . . . . . . 274
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 276
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Lane Keep Assist (LKA) . . . . . . . . 278
Lane Keep Assist Light . . . . . . . . . 143
Lap-Shoulder Belt . . . . . . . . . . . . . . . 68
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 105
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 92
LED Lighting . . . . . . . . . . . . . . . . . . . . 367
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 173
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Illumination Control . . . . . . . . . . . 172
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Task . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Lights Airbag Readiness . . . . . . . . . . . . . 136
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 141
Brake System Warning . . . . . . . 140 Lights (cont'd)
Charging System . . . . . . . . . . . . . 138
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 138
Cruise Control . . . . . . . . . . . . . . . . 147
Door Ajar . . . . . . . . . . . . . . . . . . . . . 148
Driver Mode Control . . . . . . . . . . 145
Electric Parking Brake . . . . . . . . 141
Electronic Stability Control (ESC), Off . . . . . . . . . . . . . . . . . . . 144
Engine Coolant Temperature Warning . . . . . . . 145
Engine Oil Pressure . . . . . . . . . . 146
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
Four-Wheel-Drive . . . . . . . . . . . . . 142
Front Fog Lamp . . . . . . . . . . . . . . 147
High-Beam On . . . . . . . . . . . . . . . . 147
High/Low Beam Changer . . . . . 167
Hill Descent Control . . . . . . . . . . 142
Lane Departure Warning . . . . . . 142
Lane Keep Assist . . . . . . . . . . . . . 143
Low Fuel Warning . . . . . . . . . . . . 146
Seat Belt Reminders . . . . . . . . . . 136
Security . . . . . . . . . . . . . . . . . . . . . . 147
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 141
Tire Pressure . . . . . . . . . . . . . . . . . 145
Tow/Haul Mode . . . . . . . . . . . . . . . 142 Lights (cont'd)
Traction Off . . . . . . . . . . . . . . . . . . . 143
Limited-Slip Differential . . . . . . . . . 242
Lock Steering Column . . . . . . . . . . . . . . . . 38
Locking Rear Axle . . . . . . . . . . . . . . 243
Locks Automatic Door . . . . . . . . . . . . . . . . . 26
Delayed Locking . . . . . . . . . . . . . . . . 26
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Lockout Protection . . . . . . . . . . . . . . 27
Power Door . . . . . . . . . . . . . . . . . . . . . 26
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Loss of Control . . . . . . . . . . . . . . . . . 190
Low Fuel Warning Light . . . . . . . . . 146
Low-Profile Tires . . . . . . . . . . . . . . . . 380
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 92
Lumbar Adjustment . . . . . . . . . . . . . . 57 Front Seats . . . . . . . . . . . . . . . . . . . . . 57
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 457
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 450
Maintenance Schedule . . . . . . . . . 442
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
Index 495
Maintenance Schedule (cont'd)Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 453
Transfer Case . . . . . . . . . . . . . . . . 227
Malfunction Indicator Lamp . . . . . 138
Manual Mirrors . . . . . . . . . . . . . . . . . . 41
Manual Mode . . . . . . . . . . . . . . . . . . . 224
Manual Windows . . . . . . . . . . . . . . . . 49
Memory Seats . . . . . . . . . . . . . . . . . . . 59
Messages Engine Power . . . . . . . . . . . . . . . . 156
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 156
Vehicle Speed . . . . . . . . . . . . . . . . 156
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 46
Mirrors Automatic Dimming . . . . . . . . . . . . . 44
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 46
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 44
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 40
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 43
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 41
Manual Rearview . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 45
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 41 Mirrors, Interior Rearview . . . . . . . . 46
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Driver Control . . . . . . . . . . . . . . . . . 238
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 389
N
NavigationConnected Services . . . . . . . . . . 485
New Vehicle Break-In . . . . . . . . . . . 208
Noise Control System . . . . . . . . . . 362
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 132 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 191 Driving . . . . . . . . . . . . . . . . . . . . . . . . 191
Recovery . . . . . . . . . . . . . . . . . . . . . 190
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 339
Engine Oil Life System . . . . . . . 341
Engine Oil Pressure Gauge . . . 133
Pressure Light . . . . . . . . . . . . . . . . 146
Older Children, Restraints . . . . . . . 85
Online Owner Center . . . . . . . . . . . 466
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 476
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 479
OnStar Emergency . . . . . . . . . . . . . 478 OnStar Overview . . . . . . . . . . . . . . . 477
OnStar Security . . . . . . . . . . . . . . . . 479
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 352
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 170
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 122
Overheated Engine Protection Operating Mode . . . . 352
Overheating, Engine . . . . . . . . . . . . 351
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 218
Park Assist . . . . . . . . . . . . . . . . . . . . . 257
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 364
Extended . . . . . . . . . . . . . . . . . . . . . 219
Over Things That Burn . . . . . . . 219
Parking or Backing Assistance Systems . . . . . . . . . . 257
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 137
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
496 Index
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Passenger Sensing System . . . . . 78
Pedestrian Ahead Indicator . . . . . 143
Perchlorate Materials Requirements, California . . . . . . 329
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 157
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . . . 326
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 26
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outlets . . . . . . . . . . . . . . . . . . . . . . . 122
Protection, Battery . . . . . . . . . . . . 174
Retained Accessory (RAP) . . . 217
Seat Adjustment . . . . . . . . . . . . . . . . 56
Steering Fluid . . . . . . . . . . . . . . . . . 354
Windows . . . . . . . . . . . . . . . . . . . . . . . 49
Power Assist Steps . . . . . . . . . . . . . . 36
Pregnancy, Using Seat Belts . . . . 70
Privacy Vehicle Data Recording . . . . . . . 474
Program Courtesy Transportation . . . . . . 469
Prohibited Fuels . . . . . . . . . . . . . . . . 281 Proposition
65 Warning,
California . . . . . . . . . . . .329, 358, 419,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 472
R
Radio Frequency Statement . . . . 472
Reading Lamps . . . . . . . . . . . . . . . . . 173
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 362Locking . . . . . . . . . . . . . . . . . . . . . . . 243
Rear Camera Mirror . . . . . . . . . . . . . 46
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 63 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 64
Rear Storage . . . . . . . . . . . . . . . . . . . 114
Rear Vision Camera (RVC) . . . . . 257
Rear Windows . . . . . . . . . . . . . . . . . . . 51
Rearview Mirrors . . . . . . . . . . . . . . . . 46 Automatic Dimming . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . 57
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . 280, 281
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 453
Records
Maintenance . . . . . . . . . . . . . . . . . . 457
Recreational Vehicle Towing . . . . 424 Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 466
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 13, 15
Remote Vehicle Start . . . . . . . . . . . . 24
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 84
Maintenance . . . . . . . . . . . . . . . . . . 455
Replacing Airbag System . . . . . . . . 84
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 105
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 72
Reporting Safety Defects Canadian Government . . . . . . . . 473
General Motors . . . . . . . . . . . . . . . 474
U.S. Government . . . . . . . . . . . . . 473
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 91
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 217
Reverse Tilt Mirrors . . . . . . . . . . . . . . 45
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . 242
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 196
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Index 497
Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . . . . 467
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 51
Rotation, Tires . . . . . . . . . . . . . . . . . . 396
Routing, Engine Drive Belt . . . . . . 462
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 220
S
Safety Defects ReportingCanadian Government . . . . . . . . 473
General Motors . . . . . . . . . . . . . . . 474
U.S. Government . . . . . . . . . . . . . 473
Safety Locks . . . . . . . . . . . . . . . . . . . . . 27
Safety System Check . . . . . . . . . . . . 71
Scheduling Appointments . . . . . . . 468
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 65 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Extender . . . . . . . . . . . . . . . . . . . . . . . . 71
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 66
Lap-Shoulder Belt . . . . . . . . . . . . . . 68
Reminders . . . . . . . . . . . . . . . . . . . . 136
Replacing after a Crash . . . . . . . . 72
Use During Pregnancy . . . . . . . . . . 70
Seats Adjustment, Front . . . . . . . . . . . . . . . 55 Seats (cont'd)
Center Seat . . . . . . . . . . . . . . . . . . . . 56
Head Restraints . . . . . . . . . . . . . . . . 54
Heated and Ventilated Front . . . . 61
Heated, Rear . . . . . . . . . . . . . . . . . . . 64
Lumbar Adjustment, Front . . . . . . 57
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 59
Power Adjustment, Front . . . . . . . 56
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Reclining Seatbacks . . . . . . . . . . . . 57
Underseat Storage . . . . . . . . . . . .114
Securing Child Restraints . . . . . . . . . . .105, 108, 109
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
OnStar . . . . . . . . . . . . . . . . . . . . . . . 479
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 37
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 37
Service . . . . . . . . . . . . . . . . . . . . . . . . . 184 Accessories andModifications . . . . . . . . . . . . . . . . 329
Climate Control System . . . . . . . 177
Doing Your Own Work . . . . . . . . 330
Maintenance Records . . . . . . . . 457
Maintenance, General Information . . . . . . . . . . . . . . . . . . 440
Parts Identification . . . . . . . . . . . . 458
Scheduling Appointments . . . . . 468 Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 141
Services Special Application . . . . . . . . . . . 449
Servicing the Airbag . . . . . . . . . . . . . 83
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 363
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 217
Out of Park . . . . . . . . . . . . . . . . . . . 218
Side Blind Zone Alert (SBZA) . . . 274
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 170
Snow Plow . . . . . . . . . . . . . . . . . . . . . 323
Special Application Services . . . . 449
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 459
Speedometer . . . . . . . . . . . . . . . . . . . 131
Start Assist, Hill . . . . . . . . . . . . . . . . . 235
Start Vehicle, Remote . . . . . . . . . . . 24
Starter Switch Check . . . . . . . . . . . 363
Starting the Engine . . . . . . . . . . . . . 212
Steering . . . . . . . . . . . . . . . . . . . . . . . . 188 Fluid, Power . . . . . . . . . . . . . . . . . . 354
Heated Wheel . . . . . . . . . . . . . . . . 120
Wheel Adjustment . . . . . . . . . . . . .119
Wheel Controls . . . . . . . . . . . . . . . 120