GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
474 Customer Information
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0812 or
01-800-466-0801.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle or to help GM
improve safety or features. Some
modules may also store data about
how the vehicle is operated, such as
rate of fuel consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
496 Index
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Passenger Sensing System . . . . . 78
Pedestrian Ahead Indicator . . . . . 143
Perchlorate Materials Requirements, California . . . . . . 329
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 157
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . . . 326
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 26
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outlets . . . . . . . . . . . . . . . . . . . . . . . 122
Protection, Battery . . . . . . . . . . . . 174
Retained Accessory (RAP) . . . 217
Seat Adjustment . . . . . . . . . . . . . . . . 56
Steering Fluid . . . . . . . . . . . . . . . . . 354
Windows . . . . . . . . . . . . . . . . . . . . . . . 49
Power Assist Steps . . . . . . . . . . . . . . 36
Pregnancy, Using Seat Belts . . . . 70
Privacy Vehicle Data Recording . . . . . . . 474
Program Courtesy Transportation . . . . . . 469
Prohibited Fuels . . . . . . . . . . . . . . . . 281 Proposition
65 Warning,
California . . . . . . . . . . . .329, 358, 419,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 472
R
Radio Frequency Statement . . . . 472
Reading Lamps . . . . . . . . . . . . . . . . . 173
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 362Locking . . . . . . . . . . . . . . . . . . . . . . . 243
Rear Camera Mirror . . . . . . . . . . . . . 46
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 63 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 64
Rear Storage . . . . . . . . . . . . . . . . . . . 114
Rear Vision Camera (RVC) . . . . . 257
Rear Windows . . . . . . . . . . . . . . . . . . . 51
Rearview Mirrors . . . . . . . . . . . . . . . . 46 Automatic Dimming . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . 57
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . 280, 281
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 453
Records
Maintenance . . . . . . . . . . . . . . . . . . 457
Recreational Vehicle Towing . . . . 424 Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 466
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 13, 15
Remote Vehicle Start . . . . . . . . . . . . 24
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 84
Maintenance . . . . . . . . . . . . . . . . . . 455
Replacing Airbag System . . . . . . . . 84
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 105
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 72
Reporting Safety Defects Canadian Government . . . . . . . . 473
General Motors . . . . . . . . . . . . . . . 474
U.S. Government . . . . . . . . . . . . . 473
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 91
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 217
Reverse Tilt Mirrors . . . . . . . . . . . . . . 45
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . 242
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 196
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
Index 497
Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . . . . 467
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 51
Rotation, Tires . . . . . . . . . . . . . . . . . . 396
Routing, Engine Drive Belt . . . . . . 462
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 220
S
Safety Defects ReportingCanadian Government . . . . . . . . 473
General Motors . . . . . . . . . . . . . . . 474
U.S. Government . . . . . . . . . . . . . 473
Safety Locks . . . . . . . . . . . . . . . . . . . . . 27
Safety System Check . . . . . . . . . . . . 71
Scheduling Appointments . . . . . . . 468
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 65 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Extender . . . . . . . . . . . . . . . . . . . . . . . . 71
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 66
Lap-Shoulder Belt . . . . . . . . . . . . . . 68
Reminders . . . . . . . . . . . . . . . . . . . . 136
Replacing after a Crash . . . . . . . . 72
Use During Pregnancy . . . . . . . . . . 70
Seats Adjustment, Front . . . . . . . . . . . . . . . 55 Seats (cont'd)
Center Seat . . . . . . . . . . . . . . . . . . . . 56
Head Restraints . . . . . . . . . . . . . . . . 54
Heated and Ventilated Front . . . . 61
Heated, Rear . . . . . . . . . . . . . . . . . . . 64
Lumbar Adjustment, Front . . . . . . 57
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 59
Power Adjustment, Front . . . . . . . 56
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Reclining Seatbacks . . . . . . . . . . . . 57
Underseat Storage . . . . . . . . . . . .114
Securing Child Restraints . . . . . . . . . . .105, 108, 109
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
OnStar . . . . . . . . . . . . . . . . . . . . . . . 479
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 37
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 37
Service . . . . . . . . . . . . . . . . . . . . . . . . . 184 Accessories andModifications . . . . . . . . . . . . . . . . 329
Climate Control System . . . . . . . 177
Doing Your Own Work . . . . . . . . 330
Maintenance Records . . . . . . . . 457
Maintenance, General Information . . . . . . . . . . . . . . . . . . 440
Parts Identification . . . . . . . . . . . . 458
Scheduling Appointments . . . . . 468 Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 141
Services Special Application . . . . . . . . . . . 449
Servicing the Airbag . . . . . . . . . . . . . 83
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 363
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 217
Out of Park . . . . . . . . . . . . . . . . . . . 218
Side Blind Zone Alert (SBZA) . . . 274
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 170
Snow Plow . . . . . . . . . . . . . . . . . . . . . 323
Special Application Services . . . . 449
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 459
Speedometer . . . . . . . . . . . . . . . . . . . 131
Start Assist, Hill . . . . . . . . . . . . . . . . . 235
Start Vehicle, Remote . . . . . . . . . . . 24
Starter Switch Check . . . . . . . . . . . 363
Starting the Engine . . . . . . . . . . . . . 212
Steering . . . . . . . . . . . . . . . . . . . . . . . . 188 Fluid, Power . . . . . . . . . . . . . . . . . . 354
Heated Wheel . . . . . . . . . . . . . . . . 120
Wheel Adjustment . . . . . . . . . . . . .119
Wheel Controls . . . . . . . . . . . . . . . 120