GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, GMC, the
GMC Truck Emblem, SIERRA, and
DENALI are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
GMC Division wherever it appears
in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
If the vehicle has the Duramax
diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 84186890 A First Printing©2019 General Motors LLC. All Rights Reserved.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
88 Seats and Restraints
{Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Never put a rear-facing
child restraint in the front
outboard seat. Secure a
rear-facing child restraint in a rear
seat. It is also better to secure a
forward-facing child restraint in a
rear seat. If you must secure a
forward-facing child restraint in
the front outboard seat, always
move the front passenger seat as
far back as it will go.
Child restraints are devices used to
restrain, seat, or position children in
the vehicle and are sometimes
called child seats or car seats.
There are three basic types of
child restraints:
.Forward-facing child restraints
. Rear-facing child restraints
. Belt-positioning booster seats
The proper child restraint for your
child depends on their size, weight,
and age, and also on whether the
child restraint is compatible with the
vehicle in which it will be used. For each type of child restraint,
there are many different models
available. When purchasing a child
restraint, be sure it is designed to be
used in a motor vehicle. If it is, the
child restraint will have a label
saying that it meets federal motor
vehicle safety standards.
The instruction manual that is
provided with the child restraint
states the weight and height
limitations for that particular child
restraint. In addition, there are many
kinds of child restraints available for
children with special needs.
{Warning
To reduce the risk of neck and
head injury in a crash, infants and
toddlers should be secured in a
rear-facing child restraint until age
two, or until they reach the
maximum height and weight limits
of their child restraint.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Instruments and Controls 121
depending on how long the
windshield washer had been
activated. SeeWasher Fluid0354
for information on filling the
windshield washer fluid reservoir.
Clear snow and ice from the wiper
blades before using them. If frozen
to the windshield, carefully loosen or
thaw them. Damaged blades should
be replaced. See Wiper Blade
Replacement 0364.
Heavy snow or ice can overload the
wiper motor.
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{Warning
Before driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash.
Wipe Parking
If the ignition is turned off while the
wipers are on LO, HI, or
3, they
will immediately stop.
If the windshield wiper control is ON
then moved to OFF before the driver
door is opened or within 10 minutes,
the wipers will restart and move to
the base of the windshield.
If the ignition is turned off while the
wipers are performing wipes due to
windshield washing, the wipers
continue to run until they reach the
base of the windshield.
Compass
The vehicle may have a compass
display on the Driver Information
Center (DIC). The compass receives
its heading and other information
from the Global Positioning
System (GPS) antenna, Electronic
Stability Control (ESC), and vehicle
speed information.
The compass system is designed to
operate for a certain number of
miles or degrees of turn before
needing a signal from the GPS
satellites. When the compass
display shows CAL, drive the
vehicle for a short distance in an
open area where it can receive a
GPS signal. The compass system
will automatically determine when a
GPS signal is restored and provide
a heading again.
Clock
The time and date for the clock can
be set using the infotainment
system. See “Time/Date”in
“System” under“Settings” in the
infotainment manual.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Driving and Operating 213
Move the shift lever to P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Starting Procedure
1. For Key Access vehicles, turnthe ignition key to START.
When the engine starts, let go
of the key.
For Keyless Access vehicles,
the RKE transmitter must be in
the vehicle. Press ENGINE
START/STOP with the brake
pedal applied. When the
engine begins cranking, let go
of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
When the low fuel warning light
is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), hold the ignition switch
in the START position to
continue engine cranking.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there
while holding the key in START
or ENGINE START/STOP for
up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down. When the engine
starts, let go of the key or
button and accelerator. If the
vehicle starts briefly but then
stops again, do the same thing.
This clears the extra gasoline
from the engine. Do not race
the engine immediately after
starting it. Operate the engine
and transmission gently until
the oil warms up and lubricates
all moving parts.
Stop/Start System
If equipped, the Stop/Start system
will shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
232 Driving and Operating
cannot complete a shift request, it
will go back to its last chosen
setting.
The settings are:
2
m(Two-Wheel Drive High) :Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
4
m(Four-Wheel Drive High) : Use
this setting when extra traction is
needed, such as when driving on
snowy or icy roads, when
off-roading, or when plowing snow.
AUTO (Automatic Four-Wheel
Drive)
Use when road surface conditions
are variable. When driving in AUTO,
the front axle is engaged, and the
vehicle's power is sent to the front
and rear wheels automatically
based on driving conditions. This
setting provides slightly lower fuel
economy than 2
m. Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at
normal driving speed.
The actual 4x4 shift request is only
made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has
completed. A DIC message
displays.
Once the 4x4 shift has completed,
the DIC message disappears, the
4x4 graphic stops flashing, and the
current setting is indicated.
The actual 4x4 shift request is only
made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has
completed.
A DIC message displays. Once the
4x4 shift has completed, the DIC
message disappears, the 4x4
graphic stops flashing, and the
current setting is indicated.Brakes
Electric Brake Boost
Vehicles equipped with electric
brake boost have hydraulic brake
circuits that are electronically
controlled when the brake pedal is
applied during normal operation.
The system performs routine tests
and turns off within a few minutes
after the vehicle is shutdown. Noise
may be heard during this time. If the
brake pedal is pressed during the
tests or when the electric brake
boost system is off, a noticeable
change in pedal force and travel
may be felt. This is normal.
Antilock Brake
System (ABS)
The Antilock Brake System (ABS)
helps prevent a braking skid and
maintain steering while
braking hard.
ABS performs a system check when
the vehicle is first driven.
A momentary motor or clicking noise
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Driving and Operating 287
Trailer Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle to tow a trailer. Read the
entire section before towing a trailer.
To tow a disabled vehicle, see
Towing the Vehicle0424. To tow
the vehicle behind another vehicle
such as a motor home, see
Recreational Vehicle Towing 0424.
Driving Characteristics
and Towing Tips
{Warning
You can lose control when towing
a trailer if the correct equipment is
not used or the vehicle is not
driven properly. For example,
if the trailer is too heavy or the
(Continued)
Warning (Continued)
trailer brakes are inadequate for
the load, the vehicle may not stop
as expected. You and others
could be seriously injured. The
vehicle may also be damaged,
and the repairs would not be
covered by the vehicle warranty.
Pull a trailer only if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Driving with a Trailer
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these are important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.
Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
. State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing.
. Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
Vehicle Care 329
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0358
and
Jump Starting - North America
0 419 and the back cover.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
electronic keys, may contain
perchlorate materials. Perchlorate
Material –special handling may
apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 083.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
362 Vehicle Care
Rear Axle
When to Check Lubricant
It is not necessary to regularly
check the rear axle fluid unless a
leak is suspected or an unusual
noise is heard. A fluid loss could
indicate a problem. Have it
inspected and repaired. This service
can be complex. See your dealer.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
Noise Control System
NOISE EMISSIONS
WARRANTY
General Motors LLC, warrants to the
first person who purchases this
vehicle for purposes other than
resale and to each subsequent
purchaser that this vehicle as
manufactured by General MotorsLLC, was designed, built and
equipped to conform at the time it
left General Motors LLC’s control
with all applicable U.S. EPA Noise
Control Regulations. This warranty
covers this vehicle as designed,
built and equipped by General
Motors LLC, and is not limited to
any particular part, component or
system of the vehicle manufactured
by General Motors LLC. Defects in
design, assembly or in any part,
component or system of the vehicle
as manufactured by General Motors
LLC, which, at the time it left
General Motors LLC’
s control,
caused noise emissions to exceed
Federal standards, are covered by
this warranty for the life of the
vehicle.
TAMPERING WITH NOISE
CONTROL SYSTEM
PROHIBITED
Federal law prohibits the following
acts or the causing thereof:
1. The removal or rendering inoperative by any person,
other than for purposes of maintenance, repair,
or replacement, of any device
or element of design
incorporated into any new
vehicle for the purpose of noise
control prior to its sale or
delivery to the ultimate
purchaser or while it is in
use; or
2. the use of the vehicle after such device or element of
design has been removed or
rendered inoperative by any
person.
Among those acts presumed to
constitute tampering are the acts
listed below.
Insulation:
Removal of the noise shields or any
undercab insulation.
Engine:
Removal or rendering engine speed
governor, if so equipped, inoperative
so as to allow engine speed to
exceed manufacturer specifications.
Modification of the engine control
system or calibration.