2020 GMC SAVANA phone
[x] Cancel search: phonePage 338 of 355
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
OnStar 337
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 329.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services, except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Page 343 of 355
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
342 Connected Services
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.
Page 346 of 355
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
Index 345
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 63
Older Children . . . . . . . . . . . . . . . . . . 55
Securing . . . . . . . . . . . . . . . . . . . . 70, 72
Systems . . . . . . . . . . . . . . . . . . . . . . . . 59
Cigarette Lighter . . . . . . . . . . . . . . . . . 84
Circuit Breakers . . . . . . . . . . . . . . . . 248
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 293
Interior Care . . . . . . . . . . . . . . . . . . 297
Climate Control Systems . . . . . . . 143
Air Conditioning . . . . . . . . . . . . . . 143
Heating . . . . . . . . . . . . . . . . . . . . . . . 143
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Rear Heating System . . . . . . . . . 145
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Cluster, Instrument . . . . . . . . . . . . . . 86
Collision Damage Repair . . . . . . . 327
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 76
Compass . . . . . . . . . . . . . . . . . . . . . . . . 81
Connected Services Connections . . . . . . . . . . . . . . . . . . 341
Diagnostics . . . . . . . . . . . . . . . . . . . 342
Navigation . . . . . . . . . . . . . . . . . . . . 340
Connections Connected Services . . . . . . . . . . 341 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 177
Control of a Vehicle . . . . . . . . . . . . . 152
Convex Mirrors . . . . . . . . . . . . . . . . . . 21
Coolant Engine Temperature Gauge . . . . 89
Cooling . . . . . . . . . . . . . . . . . . . . 143, 146
Cooling System . . . . . . . . . . . . . . . . . 229
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 326
Cruise Control . . . . . . . . . . . . . . . . . . 179 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Customer Assistance . . . . . . . . . . . 323 Offices . . . . . . . . . . . . . . . . . . . . . . . . 322
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 323
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 329
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 320
Cybersecurity . . . . . . . . . . . . . . . . . . . 332
D
Damage Repair, Collision . . . . . . . 327
Danger, Warning, and Caution . . . . 2 Data Collection
Infotainment System . . . . . . . . . . 333
OnStar . . . . . . . . . . . . . . . . . . . . . . . 333
Data Recorders, Event . . . . . . . . . 332
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 110
Defensive Driving . . . . . . . . . . . . . . . 151
Delayed Locking . . . . . . . . . . . . . . . . . 14
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 130
Diagnostics
Connected Services . . . . . . . . . . 342
Distracted Driving . . . . . . . . . . . . . . . 150
Dome Lamps . . . . . . . . . . . . . . . . . . . 113
Door Cargo Door Relocking . . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . . 14
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Locks . . . . . . . . . . . . . . . . . . . . 14
Rear Doors . . . . . . . . . . . . . . . . . . . . . 18
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . 319
Driver Assistance Systems . . . . . 181
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . 99
Driving Better Fuel Economy . . . . . . . . . 150
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2020 - CRC - 11/1/19
Index 349
Lower Anchors and Tethersfor Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 63
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 315
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 309
Maintenance Schedule . . . . . . . . . 304 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 312
Malfunction Indicator Lamp . . . . . . 92
Manual Mirrors . . . . . . . . . . . . . . . . . . 21
Manual Mode . . . . . . . . . . . . . . . . . . . 173
Manual Windows . . . . . . . . . . . . . . . . 23
Media Avoiding Untrusted Devices . . 125
Messages Engine Power . . . . . . . . . . . . . . . . 104
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 103
Vehicle Speed . . . . . . . . . . . . . . . . 104
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . . . 21
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 22
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 22
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 21
Manual Rearview . . . . . . . . . . . . . . . 22 Mirrors (cont'd)
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 21
Mirrors, Interior Rearview . . . . . . . . 22
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 263
Multi-band Antenna . . . . . . . . . . . . . 125
N
Navigation
Connected Services . . . . . . . . . . 340
New Vehicle Break-In . . . . . . . . . . . 161
Noise Control System . . . . . . . . . . 240
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 87
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 153
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 221
Engine Oil Life System . . . . . . . 223
Engine Oil Pressure Gauge . . . . . 88
Pressure Light . . . . . . . . . . . . . . . . . . 97
Older Children, Restraints . . . . . . . 55
Online Owner Center . . . . . . . . . . . 323
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 333
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 336 OnStar Emergency . . . . . . . . . . . . . 335
OnStar Overview . . . . . . . . . . . . . . . 334
OnStar Security . . . . . . . . . . . . . . . . 336
OnStar System . . . . . . . . . . . . . . . . . 135
Operation
Infotainment System . . . . . . . . . . 120
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Overheating, Engine . . . . . . . . . . . . 234
Overview . . . . . . . . . . . . . . . . . . 117, 119 Instrument Panel . . . . . . . . . . . . . . . . 5
P
Park
Shifting Out of . . . . . . . . . . . . . . . . 169
Park Assist . . . . . . . . . . . . . . . . . . . . . 184
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 176
Brake and P (Park)Mechanism Check . . . . . . . . . . 242
Over Things That Burn . . . . . . . 169
Perchlorate Materials Requirements, California . . . . . . 215
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 104
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 136
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2020 - CRC - 11/1/19
352 Index
SystemsDriver Assistance . . . . . . . . . . . . . 181
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 245
Text Telephone (TTY) Users . . . . 323
Theft-Deterrent Systems . . . . . . . . . 20
Immobilizer . . . . . . . . . . . . . . . . . . . . . 20
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 All-Season . . . . . . . . . . . . . . . . . . . . 255
Buying New Tires . . . . . . . . . . . . . 270
Chains . . . . . . . . . . . . . . . . . . . . . . . . 274
Changing . . . . . . . . . . . . . . . . . . . . . 276
Designations . . . . . . . . . . . . . . . . . 258
Different Size . . . . . . . . . . . . . . . . . 271
Dual Rotation . . . . . . . . . . . . . . . . . 269
Full-Size Spare . . . . . . . . . . . . . . . 286
If a Tire Goes Flat . . . . . . . . . . . . 275
Inspection . . . . . . . . . . . . . . . . . . . . 267
Pressure . . . . . . . . . . . . . . . . . . . . . . 262
Pressure Light . . . . . . . . . . . . . . . . . . 97
Pressure Monitor Operation . . 264
Pressure Monitor System . . . . . 263
Rotation . . . . . . . . . . . . . . . . . . . . . . 267
Sidewall Labeling . . . . . . . . . . . . . 256
Terminology and Definitions . . 259 Tires (cont'd)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 272
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 273
Wheel Replacement . . . . . . . . . . 273
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 269
Winter . . . . . . . . . . . . . . . . . . . . . . . . 255
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 190
Tow/Haul Mode . . . . . . . . . . . . . . . . . 174
Tow/Haul Mode Light . . . . . . . . . . . . 95
Towing Driving Characteristics . . . . . . . . 195
Equipment . . . . . . . . . . . . . . . . . . . . 207
General Information . . . . . . . . . . 195
Recreational Vehicle . . . . . . . . . . 291
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 200
Trailer Sway Control (TSC) . . . 210
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 290
Traction
Control System(TCS)/StabiliTrak Light . . . . . . . . 96
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 177
Trailer
Sway Control (TSC) . . . . . . . . . . 210
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 21 Trailer (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . 200
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 170
Fluid, Automatic . . . . . . . . . 224, 227
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 326
Trip Odometer . . . . . . . . . . . . . . . . . . . 87
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 112
U
Uniform Tire Quality Grading . . . 272
Using This Manual . . . . . . . . . . . . . . . . 2
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 19
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 152
Identification Number (VIN) . . . 316
Load Limits . . . . . . . . . . . . . . . . . . . 157
Messages . . . . . . . . . . . . . . . . . . . . 103
Personalization . . . . . . . . . . . . . . . 104
Remote Start . . . . . . . . . . . . . . . . . . . 12
Security . . . . . . . . . . . . . . . . . . . . . . . . 19
Speed Messages . . . . . . . . . . . . . 104
Towing . . . . . . . . . . . . . . . . . . . . . . . . 290
Vehicle Ahead Indicator . . . . . . . . . 96