GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 41
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 98
Instruments and Controls . . . . . . 105
Lighting . . . . . . . . . . . . . . . . . . . . . . . 155
Infotainment System . . . . . . . . . . 164
Climate Controls . . . . . . . . . . . . . . 165
Driving and Operating . . . . . . . . . 173
Vehicle Care . . . . . . . . . . . . . . . . . . 259
Service and Maintenance . . . . . 351
Technical Data . . . . . . . . . . . . . . . . 365
Customer Information . . . . . . . . . 370
Reporting Safety Defects . . . . . . 380
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 384
Connected Services . . . . . . . . . . . 390
Index . . . . . . . . . . . . . . . . . . . . 393
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u: Air Conditioning System
G: Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!: Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
6 Introduction
1.Air Vents 0171.
2. Exterior Lamp Controls 0155.
Turn Signal Lever. See Turn
and Lane-Change Signals
0 159.
3. Instrument Cluster (Base and
Midlevel) 0115 or
Instrument Cluster (Uplevel)
0 119.
4. Windshield Wiper/Washer
0107.
Rear Window Wiper/Washer
0 109.
5. Light Sensor. See Automatic
Headlamp System 0158.
6. Infotainment 0164.
7. Dual Automatic Climate Control
System 0165.
8. USB Port (If Equipped). Auxiliary Input Jack. See
Infotainment 0164.
9. Wireless Charging 0112 (If
Equipped).
10. Heated and Ventilated Front
Seats 049 (If Equipped). 11.|Hazard Warning Flashers
0 159.
gTraction Control/Electronic
Stability Control 0209.
XPark Assist Switch. See
Assistance Systems for
Parking or Backing 0227 (If
Equipped).
12. Driver Mode Control 0212.
13.
ALane Keep Assist (LKA)
0 240 (If Equipped).
5Hill Descent Control (HDC)
0 211 (If Equipped).
14.
hAuto Stop Disable Button.
See Stop/Start System 0193
(If Equipped).
15. Power Outlets 0110.
16. Shift Switches. See Automatic
Transmission 0201.
17. ENGINE START/STOP Button. SeeStarting the Engine 0192.
18. Steering Wheel Controls 0107
(If Equipped). Driver Information Center (DIC)
Buttons. See
Driver Information
Center (DIC) (Base) 0137 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0139.
19. Horn 0107.
20. Steering Wheel Adjustment
0106.
21. Cruise Control 0214.
Adaptive Cruise Control 0216
(If Equipped).
Forward Collision Alert (FCA)
System 0231 (If Equipped).
Heated Steering Wheel 0107
(If Equipped).
22. Hood Release. See Hood
0 262.
23. Instrument Panel Illumination
Control 0160 (Out of View).
Head-Up Display (HUD) 0142
(If Equipped).
24. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0127.
25. Electric Parking Brake 0207.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Keys, Doors, and Windows 9
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System08.
With Remote Start Shown, Without
Similar
Q:Press to lock all doors. The turn
signal indicators may flash and/or
the horn may sound on the second
press to indicate locking. See
Vehicle Personalization 0146.
If the driver door is open when
Qis
pressed and Open Door Anti
Lockout is enabled, all doors will
lock and then the driver door will immediately unlock. See
Vehicle
Personalization 0146. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 029.
K:Press to unlock the driver door.
Press again within five seconds to
unlock all doors. The RKE
transmitter can be programmed to
unlock all doors on the first button
press. See Vehicle Personalization
0 146. When remotely unlocking the
vehicle at night the fog lamps and
back-up lamps will come on for
about 30 seconds to light your
approach to the vehicle. The turn
signal indicators may flash to
indicate unlocking. See Vehicle
Personalization 0146.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 029.
If equipped, pressing and holding
K
will open the windows, if enabled.
See Vehicle Personalization 0146.
/:If equipped, press and release
Qand then immediately press and
hold
/for at least four seconds to
start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start 015.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for
three seconds to sound the panic
alarm. The horn sounds and the
turn signal lamps flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
b: Press twice quickly to open or
close the liftgate.
Press once to stop the liftgate from
moving.
Keyless Access Operation
With the Keyless Access system,
you can lock and unlock the doors
and access the liftgate without
removing the RKE transmitter from
your pocket, purse, briefcase, etc.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Keys, Doors, and Windows 15
Replace the battery in the
transmitter soon if the DIC displays
REPLACE BATTERY IN
REMOTE KEY.
To replace the battery:
1. Press the button on the side ofthe RKE transmitter near the
bottom and pull the key out.
Never pull the key out without
pressing the button.
2. Insert a flat, thin object in the center of the transmitter to
separate and remove the back
cover.
3. Lift the battery with a non-metalflat object.
4. Remove the battery.
5. Insert the new battery, positive side toward the back cover.
Replace with a CR2032 or
equivalent battery.
6. Push together the transmitter and reinsert the key.
Remote Vehicle Start
If equipped, this feature allows the
engine to be started from outside of
the vehicle.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear defog may
come on during a remote start
based on cold ambient conditions.
The rear fog indicator light does not
come on during a remote start.
If the vehicle has heated or
ventilated seats, they may come on
during a remote start. See Heated
and Ventilated Front Seats 049.
If equipped with a remote start
heated steering wheel, the heated
wheel will turn on automatically in
remote start along with the heated
seats when it is cold outside. See
Heated Steering Wheel 0107.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view.
Check local regulations for any
requirements.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Keys, Doors, and Windows 19
5. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns
freely when either the wrong key is
used, or the correct key is not fully
inserted. The free-turning door lock
feature prevents the lock from being
forced open. To reset the lock, turn
it to the vertical position with the
correct key fully inserted. Remove
the key and insert it again. If this
does not reset the lock, turn the key
halfway around in the cylinder and
repeat the reset procedure.Power Door Locks
Q: Press to lock the doors. The
indicator light in the switch will come
on when the door is locked.
K: Press to unlock the doors.
Delayed Locking
This feature delays the locking of
the doors until five seconds after all
doors are closed.
Delayed locking can only be turned
on when the Open Door Anti Lock
Out has been turned off. When
Qis pressed on the power
door lock switch while the door is
open, a chime will sound three
times indicating delayed locking is
active.
The doors will lock automatically
five seconds after all doors are
closed. If a door is reopened before
that time, the five-second timer will
reset when all doors are closed
again.
Press
Qon the door lock switch
again or press
Qon the RKE
transmitter to lock the doors
immediately.
This feature can also be
programmed. See Vehicle
Personalization 0146.
Automatic Door Locks
The vehicle is programmed so that
when the doors are closed, the
ignition is on, and the vehicle is not
in P (Park), the doors will lock.
If a vehicle door is unlocked and
then opened and closed, the doors
will lock either when your foot is
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
24 Keys, Doors, and Windows
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. A repetitive chime will sound
while the falling liftgate detection
feature is operating. Remove any
excess weight. If the liftgate
continues to automatically close
after opening, see your dealer for
service before using the power
liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
the falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distanceaway from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate which will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the
liftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against a
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate button. Manually
adjust the liftgate position if
needed.
3. Press and hold
lnext to the
pull cup on the outside of the
liftgate until the turn signals
flash and a beep sounds. This
indicates the setting has been
recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Keys, Doors, and Windows 29
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off :Alarm system is disarmed. On Solid :
Vehicle is secured
during the delay to arm the system.
Fast Flash : Vehicle is unsecured.
A door, the hood, or the liftgate
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Close the liftgate and the hood. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the RKE transmitter.
. Use the Keyless Access
system.
. With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating.
Pressing
Qon the RKE
transmitter a second time will bypass the 30-second delay
and immediately arm the alarm
system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door, the liftgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.