2020 GMC ACADIA lock

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Customer Information 381
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510;
go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0812 or
01-800-466-0801.
In other Central America and
Caribbean Countries, call
52-55-5-901-23-69.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle or to help GM
improve safety or features. Some
modules may also store data about
how the vehicle is operated, such as
rate of fuel consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
386 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
388 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0258. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
392 Connected Services
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 393
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 261
Accessory Power . . . . . . . . . . . . . . . 196
Active Fuel Management . . . . . . . 199
Adaptive Cruise Control . . . . . . . . 216
Add-On Electrical Equipment . . . 258
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 386
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 359
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 45
Air Cleaner/Filter, Engine . . . . . . . 273
Air Conditioning . . . . . . . . . . . 165, 169
Air Filter
Life System . . . . . . . . . . . . . . . . . . . 273
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 172
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 171
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 77
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 69
Passenger Sensing System . . . . 71
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 69 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 70
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 68
Where Are the Airbags? . . . . . . . . 66
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 76
Passenger Status Indicator . . . 126
Readiness Light . . . . . . . . . . . . . . 126
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 75
System Check . . . . . . . . . . . . . . . . . . 64
Alarm Vehicle Security . . . . . . . . . . . . . . . . 29
Alert Lane Change . . . . . . . . . . . . . . . . . 238
Side Blind Zone (SBZA) . . . . . . 238
All-Season Tires . . . . . . . . . . . . . . . . 298
All-Wheel Drive . . . . . . . . . . . . 206, 284
Antilock Brake System (ABS) . . . 206 Warning Light . . . . . . . . . . . . . . . . . 130
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 342
Interior . . . . . . . . . . . . . . . . . . . . . . . . 346
Armrest Storage . . . . . . . . . . . . . . . . . 99

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
394 Index
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 374
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 231
Assistance Systems for Parking and Backing . . . . . . . . . . 227
Auto Stop
Stop/Start System . . . . . . . . . . . . 193
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 33
Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Emergency Braking (AEB) . . . . 234
Headlamp System . . . . . . . . . . . . 158
Transmission . . . . . . . . . . . . . . . . . 201
Transmission Fluid . . . . . . . . . . . 272
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 205
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 163
Load Management . . . . . . . . . . . . 162
Power Protection . . . . . . . . . . . . . 162
Battery - North America . . . . 283, 335
Blade Replacement, Wiper . . . . . 285 Brake
Electric Boost . . . . . . . . . . . . . . . . . 206
Parking, Electric . . . . . . . . . . . . . . 207
System Warning Light . . . . . . . . 129
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Antilock . . . . . . . . . . . . . . . . . . . . . . . 206
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 208
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 176 AutomaticEmergency (AEB) . . . . . . . . . . . 234
Braking System Front Pedestrian (FPB) . . . . . . . 236
Break-In, New Vehicle . . . . . . . . . . 190
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 288
Headlamp Aiming . . . . . . . . . . . . . 288
Headlamps . . . . . . . . . . . . . . . . . . . 288
Buying New Tires . . . . . . . . . . . . . . . 314
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 110
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 261 California
Proposition
65 Warning . . . . . . . . . .260, 283, 335,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 366
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 200
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . 184
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . 100
Management System . . . . . . . . . 101
Tie-Downs . . . . . . . . . . . . . . . . . . . . 100
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 99
Chains, Tire . . . . . . . . . . . . . . . . . . . . 318
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . .112
Charging System Light . . . . . . . . . 127
Check
Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 127
Child Restraints
Infants and Young Children . . . . . 79
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 85

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 395
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . 77
Securing . . . . . . . . . . . . . . . . . . . . 93, 95
Systems . . . . . . . . . . . . . . . . . . . . . . . . 81
Circuit Breakers . . . . . . . . . . . . . . . . 289
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 342
Interior Care . . . . . . . . . . . . . . . . . . 346
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 165
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Cluster, Instrument . . . . . . . . 115, 119
Collision Damage Repair . . . . . . . 377
Compact Spare Tire . . . . . . . . . . . . 334
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 98
Compass . . . . . . . . . . . . . . . . . . . . . . . 110
Compressor Kit, Tire Sealant . . . 321
Connected Services Connections . . . . . . . . . . . . . . . . . . 391
Diagnostics . . . . . . . . . . . . . . . . . . . 392
Navigation . . . . . . . . . . . . . . . . . . . . 390
Connections Connected Services . . . . . . . . . . 391
Control
Hill Descent . . . . . . . . . . . . . . . . . . .211 Control (cont'd)
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 209
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 131
Control of a Vehicle . . . . . . . . . . . . . 176
Convex Mirrors . . . . . . . . . . . . . . . . . . 31
Coolant Engine Temperature Gauge . . 123
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 133
Cooling . . . . . . . . . . . . . . . . . . . . 165, 169
Cooling System . . . . . . . . . . . . . . . . . 275
Courtesy Lamps . . . . . . . . . . . . . . . . 160
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 376
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control . . . . . . . . . . . . . . . . . . 214 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cruise Control, Adaptive . . . . . . . . 216
Customer Assistance . . . . . . . . . . . 373
Offices . . . . . . . . . . . . . . . . . . . . . . . . 372
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 373
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 379 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 370
Cybersecurity . . . . . . . . . . . . . . . . . . . 382
D
Damage Repair, Collision . . . . . . . 377
Danger, Warning, and Caution . . . . 3
Data Collection Infotainment System . . . . . . . . . . 383
OnStar . . . . . . . . . . . . . . . . . . . . . . . 383
Data Recorders, Event . . . . . . . . . 382
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 157
Defensive Driving . . . . . . . . . . . . . . . 175
Delayed Locking . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . 392
Distracted Driving . . . . . . . . . . . . . . . 174
Dome Lamps . . . . . . . . . . . . . . . . . . . 160
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 136
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 369
Drive Systems All-Wheel Drive . . . . . . . . . . 206, 284
Driver Assistance Systems . . . . . 225

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
396 Index
Driver InformationCenter (DIC) . . . . . . . . . . . . . 137, 139
Driver Mode Control . . . . . . . . . . . . 212
Driving Assistance Systems . . . . . . . . . . 231
Better Fuel Economy . . . . . . . . . 174
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 246
Defensive . . . . . . . . . . . . . . . . . . . . . 175
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 175
Hill and Mountain Roads . . . . . . 183
If the Vehicle is Stuck . . . . . . . . . 185
Loss of Control . . . . . . . . . . . . . . . 177
Off-Road . . . . . . . . . . . . . . . . . . . . . 178
Off-Road Recovery . . . . . . . . . . . 177
Vehicle Load Limits . . . . . . . . . . . 186
Wet Roads . . . . . . . . . . . . . . . . . . . 182
Winter . . . . . . . . . . . . . . . . . . . . . . . . 184
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 165
E
Electric Brake Boost . . . . . . . . . . . . 206
Electric Parking Brake . . . . . . . . . . 207
Electric Parking Brake Light . . . . 130
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 258 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 290
Fuses and Circuit Breakers . . . 289
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 293
Overload . . . . . . . . . . . . . . . . . . . . . 289
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 295
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 385
Engine Air Cleaner/Filter . . . . . . . . . . . . . 273
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 127
Compartment Overview . . . . . . . 264
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 123
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 133
Cooling System . . . . . . . . . . . . . . . 275
Drive Belt Routing . . . . . . . . . . . . 369
Exhaust . . . . . . . . . . . . . . . . . . . . . . 200
Heater . . . . . . . . . . . . . . . . . . . . . . . . 194
Oil Life System . . . . . . . . . . . . . . . 271
Oil Pressure Light . . . . . . . . . . . . 134
Overheating . . . . . . . . . . . . . . . . . . 279
Power Messages . . . . . . . . . . . . . 146 Engine (cont'd)
Running While Parked . . . . . . . . 201
Starting . . . . . . . . . . . . . . . . . . . . . . . 192
Engine Air Filter Life System . . . . 273
Engine Oil Temperature Gauge . . . . . . . . . . 123
Entry Lighting . . . . . . . . . . . . . . . . . . . 161
Equipment, Towing . . . . . . . . . . . . . 253
Event Data Recorders . . . . . . . . . . 382
Exit Lighting . . . . . . . . . . . . . . . . . . . . 161
Extended Parking . . . . . . . . . . . . . . . 200
Extender, Seat Belt . . . . . . . . . . . . . . 63
Exterior Lamp Controls . . . . . . . . . 155
Exterior Lamps Off Reminder . . . 157
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 163
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 273
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 157
Flashers, Hazard Warning . . . . . . 159
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 319 Changing . . . . . . . . . . . . . . . . . . . . . 328
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 350
Fluid Automatic Transmission . . . . . . 272
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 282