GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
OnStar 387
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 380.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
390 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 390
Connections . . . . . . . . . . . . . . . . . . 391
Diagnostics . . . . . . . . . . . . . . . . . . . 392
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the
OnStar app on the infotainment
display. For other vehicles press
=
as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Connected Services 391
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 397
Fluid (cont'd)Washer . . . . . . . . . . . . . . . . . . . . . . . 281
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 159
Folding Mirrors . . . . . . . . . . . . . . . . . . 32
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 231
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 380
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 236
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 43
Heated and Ventilated . . . . . . . . . . 49
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . 243
Economy, Driving for Better . . . 174
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 245
Filling the Tank . . . . . . . . . . . . . . . 243
Foreign Countries . . . . . . . . . . . . 243
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 122
Low Fuel Warning Light . . . . . . . 135
Management, Active . . . . . . . . . . 199
Prohibited Fuels . . . . . . . . . . . . . . 243
Recommended . . . . . . . . . . . . . . . 242
Top Tier . . . . . . . . . . . . . . . . . . . . . . 242 Fuses
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 290
Fuses and Circuit Breakers . . . 289
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 293
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 295
G
Garage Door Opener . . . . . . . . . . . 151Programming . . . . . . . . . . . . . . . . . 151
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 286
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 123
Engine Oil Temperature . . . . . . . 123
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Odometer . . . . . . . . . . . . . . . . . . . . . 121
Speedometer . . . . . . . . . . . . . . . . . 121
Tachometer . . . . . . . . . . . . . . . . . . . 121
Trip Odometer . . . . . . . . . . . . . . . . 121
Voltmeter . . . . . . . . . . . . . . . . . . . . . 124
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .114
Gear Shifting Light . . . . . . . . . . . . . . 131
General Information
Service and Maintenance . . . . . 351 General Information (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . 246
Vehicle Care . . . . . . . . . . . . . . . . . . 260
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 98
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 373
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 288
Hazard Warning Flashers . . . . . . . 159
Head Restraints . . . . . . . . . . . . . . . . . 42
Head-up Display . . . . . . . . . . . . . . . . 142
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 288
Automatic . . . . . . . . . . . . . . . . . . . . . 158
Bulb Replacement . . . . . . . . . . . . 288
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 157
Flash-to-Pass . . . . . . . . . . . . . . . . . 157
High-Beam On Light . . . . . . . . . . 135
High/Low Beam Changer . . . . . 157
Lamps On Reminder . . . . . . . . . 136
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 54
Steering Wheel . . . . . . . . . . . . . . . 107
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Heated Mirrors . . . . . . . . . . . . . . . . . . . 33