Interior Air Quality
What Is the Cabin Air Filter
.......................127
Locating the Cabin Air Filter .....................
127
Replacing the Cabin Air Filter ..................
127
Seats
Sitting in the Correct Position .................
128
Head Restraints ............................................
128
Manual Seats - Vehicles With: 2-Way Manual Seat ..............................................
129
Manual Seats - Vehicles With: 4-Way Manual Seat ..............................................
130
Power Seats ...................................................
133
Rear Seats ......................................................
134
Heated Seats .................................................
137
Auxiliary Power Points
Auxiliary Power Points ...............................
138
Cigar Lighter ..................................................
140
Storage Compartments
Overhead Console ........................................
141
Bottle Holders ................................................
141
Overhead Storage ........................................
141
Rear Overhead Storage ..............................
141
Starting and Stopping the Engine
General Information ...................................
143
Ignition Switch ..............................................
143
Starting a Gasoline Engine .......................
143
Starting a Diesel Engine ............................
145
Switching Off the Engine ..........................
147
Engine Block Heater ....................................
147
Auto-Start-Stop - 3.5L Ecoboost™, 2.0L EcoBlue
What Is Auto-Start-Stop ..........................
149
Auto-Start-Stop Precautions .................
149Switching Auto-Start-Stop On and Off
........................................................................\
.
149
Stopping the Engine ...................................
149
Restarting the Engine ................................
149
Auto-Start-Stop Indicators .....................
150
Auto-Start-Stop – Troubleshooting ........................................................................\
.
150
Fuel and Refueling
Safety Precautions ......................................
152
Fuel Quality - Diesel ....................................
152
Fuel Quality - E85 ........................................
155
Fuel Quality - Gasoline ..............................
156
Fuel Filler Funnel Location .......................
157
Running Out of Fuel ....................................
157
Refueling .........................................................
158
Engine Emission Control
Emission Law ................................................
162
Catalytic Converter - 3.5L Duratec/3.5L Ecoboost™ ................................................
163
Selective Catalytic Reductant System - 2.0L EcoBlue .............................................
164
Diesel Particulate Filter ..............................
167
Transmission
Automatic Transmission ...........................
173
Tow/Haul ........................................................
175
All-Wheel Drive
Using All-Wheel Drive .................................
177
Brakes
General Information ...................................
182
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
182
Hill Start Assist .............................................
182
3
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Table of Contents
Emergency Exit
............................................258
Fuel Shutoff ..................................................
258
Jump Starting the Vehicle - 2.0L EcoBlue ........................................................................\
259
Jump Starting the Vehicle - 3.5L Duratec/3.5L Ecoboost™ ....................
261
Post-Crash Alert System .........................
264
Transporting the Vehicle .........................
264
Towing Points ..............................................
265
Customer Assistance
Ford Credit ....................................................
266
Getting the Services You Need .............
266
In California (U.S. Only) ............................
267
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
268
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
269
Getting Assistance Outside the U.S. and Canada .......................................................
269
Ordering Additional Owner's Literature ........................................................................\
..
271
Reporting Safety Defects (U.S. Only) ........................................................................\
..
271
Reporting Safety Defects (Canada Only) ........................................................................\
.
272
Fuses
Fuse Box Locations ....................................
273
Fuse Specification Chart ..........................
274
Changing a Fuse .........................................
286
Maintenance
General Information ..................................
288
Opening and Closing the Hood .............
288
Under Hood Overview - 2.0L EcoBlue .......................................................................
290
Under Hood Overview - 3.5L Duratec ........................................................................\
.
291
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
292
Engine Oil Dipstick - 2.0L EcoBlue .......
293Engine Oil Dipstick - 3.5L Duratec
........
293
Engine Oil Dipstick - 3.5L Ecoboost™ ........................................................................\
293
Engine Oil Check .........................................
293
Changing the Engine Oil and Oil Filter ........................................................................\
294
Oil Change Indicator Reset - Diesel ......
295
Oil Change Indicator Reset - Gasoline ........................................................................\
296
Changing the Engine Air Filter ...............
296
Draining the Fuel Filter Water Trap - Diesel ...........................................................
297
Engine Cooling Fan - Diesel ....................
298
Engine Cooling Fan - Gasoline ..............
298
Engine Coolant Check ..............................
298
Automatic Transmission Fluid Check ........................................................................\
302
Brake Fluid Check .......................................
302
Changing the 12V Battery ........................
303
Adjusting the Headlamps .......................
305
Fuel Filter Service Indicator Check - Diesel ..........................................................
306
Washer Fluid Check ...................................
307
Fuel Filter - Gasoline ..................................
307
Checking the Wiper Blades .....................
307
Changing the Front Wiper Blades ........
307
Removing a Headlamp .............................
307
Changing a Bulb .........................................
308
Drive Belt Routing - 2.0L EcoBlue ..........
313
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Dual
Generators .................................................
314
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Single
Generator ...................................................
314
Vehicle Care
Cleaning Products .......................................
315
Cleaning the Exterior ..................................
316
Waxing ..............................................................
317
Cleaning the Engine ....................................
317
5
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Table of Contents
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
10
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Introduction E270480 E71340 E71880 E231160 E67017 E161353
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature. Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
12
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Introduction
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 443).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has a
connectivity technology, visit
www .For dC onne c t e d . c om .
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note:
You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
15
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Introduction
WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help if you’re in an accident. If
a crash deploys an airbag (excluding knee
airbags and rear inflatable seatbelts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 11).
EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
62
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing 911 Assist
PRINCIPLE OF OPERATION
The system is designed to promote good
driving behaviors using keys that you have
programmed with some restricted settings.
MYKEY SETTINGS
Non-Configurable Settings
Seatbelt Reminder
The audio system mutes when the seatbelt
reminder turns on. The seatbelt reminder
cannot be switched off with a MyKey.
Early Low Fuel
The low fuel level indicator turns on earlier.
Driving and Parking Aids
Parking aids, blind spot information system
and cross traffic alert turn on when you
start the engine and cannot be switched
off with a MyKey.
Pre-collision assist and lane keeping alert
turn on when you start the engine, but can
be switched off with a MyKey.
Satellite Radio
Adult content is restricted when using a
MyKey.
Configurable Settings
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 72). Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Reminder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is
reduced. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
Emergency Assistance
If you set emergency assistance to be
always on, it cannot be switched off with
a MyKey.
Do Not Disturb
If you set do not disturb to be always on,
it cannot be switched off with a MyKey.
Traction Control
If you set traction control to be always on,
it cannot be switched off with a MyKey.
71
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing MyKey
™
GAUGES
Instrument Cluster
Tachometer.
A
Information display.
B
Speedometer.
C
Fuel gauge.
D
Automatic transmission position indicators.
E
Engine coolant temperature gauge.
F
Tachometer
Shows the engine speed.
Information Display
Shows the following information:
• Odometer.
• Trip computer.
• MyView information.
• Driver assistance information.
• Navigation information. •
Audio information.
• Phone information.
• Vehicle and system settings.
• Outside air temperature.
• Shift indicators.
Odometer
Records the total distance traveled by your
vehicle.
111
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Instrument ClusterABC
EDFE260059