2020 FORD TRANSIT Malfunction

We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature. Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Introduction

SLIDING DOOR – TROUBLESHOOTING
Sliding Door – Information Messages
Action
Message
The system has malfunctioned. Manually close the power
sliding door. Pull and release the power sliding door handle
to open the power sliding door.
If the message continues to appear, have your vehicle
checked as soon as possible.
Right Power Sliding Door
Calibration Needed
Left Power Sliding Door
Calibration Needed
The system has malfunctioned. Reset the power sliding door.
See Resetting the Power Sliding Door (page 85).
If the message continues to appear, have your vehicle
checked as soon as possible.
Right Rear Door Motor
Disconnected See
Manual
Left Rear Door Motor
Disconnected See
Manual
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Sliding Door - Vehicles With: Power Sliding Door

Sliding Door – Frequently Asked
Questions
Why does the power sliding door stop
moving?
The power sliding door stops when it
detects an obstacle. A tone sounds
and the power sliding door starts
moving in the opposite direction. After
you remove the obstacle, you can
continue to operate the power sliding
door.
Why is the power sliding door moving
with reduced speed? You let the power sliding door open
for more than five minutes. Fully close
the power sliding door using the button
on the instrument panel or the power
sliding door handles. Open the power
sliding door as normal.
Why can I not close the power sliding
door? If the power sliding door does not
close, restart the engine and then
close it as normal. See Closing the
Sliding Door From Inside Your
Vehicle (page 84). If the power sliding
door still does not close, manually
close the power sliding door and then
open it as normal. If the power sliding
door still does not close the system
has malfunctioned. Have your vehicle
checked as soon as possible.
What can I do if the power sliding door
does not operate as normal? If there is a malfunction on the power
sliding door, restart the engine. How can I open the sliding door if the
system loses power?
If the sliding door loses power, you
could need to apply more force when
trying to open it. Push the back of the
sliding door and the interior sliding
door handle in opening direction at the
same time and open it as normal.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Sliding Door - Vehicles With: Power Sliding Door

PASSIVE ANTI-THEFT
SYSTEM - VEHICLES WITH:
PASSIVE ANTI-THEFT
SYSTEM (PATS)
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting problems
if they are too close to the key when starting
the engine. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart the engine if a
problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a
correctly coded key for your vehicle is used.
Using an incorrectly coded key may
prevent the engine from starting. A
message may appear in the information
display.
If you are unable to start the engine with a
correctly coded key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The engine immobilization system arms
immediately after you switch the ignition
off. Automatic Disarming
Switching the ignition on with a correctly
coded key disarms the engine
immobilization system.
Replacement Keys
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.
If your keys are lost or stolen and you do
not have a spare correctly coded key, you
will need to have your vehicle towed to an
authorized dealer. You need to erase the
coded keys from your vehicle and program
new coded keys.
Store an extra correctly coded key away
from the vehicle in a safe place to help
prevent any inconveniences. See an
authorized dealer to purchase additional
spare or replacement keys.
Programming a Spare Integrated
Keyhead Transmitter
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the engine
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle
Only use integrated keyhead transmitters
or standard SecuriLock keys.
You must have two previously
programmed correctly coded keys and the
new unprogrammed key readily accessible.
See an authorized dealer to have the spare
key programmed if two previously
programmed correctly coded keys are not
available.
Read and understand the entire procedure
before you begin.
1.
Insert the first previously programmed
correctly coded key into the ignition.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Security

USING POWER RUNNING
BOARDS
WARNING: In extreme climates,
excessive ice buildup may occur, causing
the running boards not to deploy. Make
sure that the running boards have
deployed, and have finished moving
before attempting to step on them. The
running boards will resume normal
function once the blockage is cleared. WARNING:
Switch off the running
boards before jacking or placing any
object under your vehicle. Never place
your hand between the extended running
board and your vehicle. A moving running
board may cause injury.
Note: Do not use the power running boards,
front and rear hinge assemblies, running
board motors or the running board
underbody mounts to lift your vehicle when
jacking. Always use proper jacking points.
Note: The power running boards may
operate more slowly in cool temperatures.
Note: The running board mechanism may
trap debris such as mud, dirt, snow, ice and
salt. This may cause unwanted noise. If this
happens, manually set the power running
boards to the deployed position. Then wash
the system in particular the front and rear
hinge arms with a high-pressure car wash
wand.
Note: If you drive off when the power
running boards are deployed the engine may
stop. Note:
In the event of a malfunction you can
stow the power running boards manually.
Automatic Power Deploy The power running board extends when
you open the door.
Automatic Power Stow
When you close the door, the power
running board returns to the stowed
position after a two-second delay.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Power Running BoardsE171469 E171470

Switching Automatic High Beam Control On or Off
To switch the system on or off, use the information display controls on the steering
wheel to select the following:
Action
Menu Item
Press the menu button.
Settings
Press the OK button.
Vehicle Settings
Press the
OK button.
Lighting
Press the
OK button.
Auto Highbeam
Automatic High Beam Indicator It illuminates to confirm when
the system is ready to assist.
Overriding Automatic High Beam
Control
Push the lever away from you to switch
between high beam and low beam.
Automatic High Beam Control Information Messages Description
Message
The camera has reduced visibility. Clean the windshield. If
the message continues to appear, have your vehicle checked
as soon as possible.
Front Camera Low Visib-
ility Clean Screen
The camera has malfunctioned. Wait a short period of time
for the camera to cool down. If the message continues to
appear, have your vehicle checked as soon as possible.
Front Camera Tempor-
arily Not Available
FRONT FOG LAMPS
Switching the Front Fog Lamps On
or Off
Only switch the front fog lamps on during
reduced visibility. You can switch the front fog lamps on if
any of the following occur:
•
You set the lighting control to the
parking lamps position.
• You set the lighting control to the
headlamps position.
• You set the lighting control to the
autolamps position and the headlamps
are on.
The front fog lamp button is on the lighting
control. Press the button to switch the
front fog lamps on or off.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Lighting

Airbag warning lamp. If it does
not illuminate when you switch
the ignition on, continues to flash
or remains on when the engine is running,
this indicates a malfunction. Have your
vehicle checked as soon as possible. Anti-lock brake system warning
lamp. If it illuminates when you
are driving, this indicates a
malfunction. Your vehicle continues to
have normal braking without the anti-lock
brake system function. Have your vehicle
checked as soon as possible. Auto-Start-Stop indicators. It
illuminates green when the
engine stops. It flashes amber
and a message appears when
you need to take action. It
illuminates gray with a
strikethrough when the system is not
available. Automatic high beam control on
indicator. It illuminates to
confirm when the system is
ready to assist. Automatic regeneration
indicator. It illuminates if you
manually switch automatic
regeneration off. Blind spot information system
indicator. When the system
detects a vehicle, the indicator
illuminates in the exterior mirror on the side
the approaching vehicle is coming from. If
you turn the direction indicator on for that
side of your vehicle, the indicator flashes. Blind spot information system
and cross traffic alert warning
lamp. If the system
malfunctions, the warning lamp
illuminates in the instrument cluster and
a message appears in the information
display. Have your vehicle checked as soon
as possible. Change engine oil indicator. It
displays when the engine oil life
is becoming depleted. Have the
engine oil changed as soon as possible.
Note: Do not ignore engine oil change
indicators and information messages.
Resulting component damage is not
covered by the Warranty. Change engine oil now
indicators. If both indicators
display, the engine oil life is
seriously depleted. Engine
torque reduces to 70% to further
indicate the serious risk of engine
damage. Have the engine oil changed
immediately.
Note: Do not ignore engine oil change
indicators and information messages.
Resulting component damage is not
covered by the Warranty. Cross traffic alert indicator.
When the system detects an
approaching vehicle a tone
sounds, the indicator illuminates in the
relevant exterior mirror and arrows appear
in the information display to show which
side the approaching vehicle is coming
from. Cruise control indicator. It
illuminates when you switch the
system on.
Direction indicator. It flashes
when you switch the direction
indicators on.
Door ajar warning lamp. It
illuminates when you switch the
ignition on and remains on if any
door or the hood is open. Eco mode indicator. It
illuminates when the drive mode
is selected.
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Efficient drive mode indicator. It
indicates that you have to slowly
decelerate.
Engine coolant temperature
warning lamp. If it illuminates
when your vehicle is moving, this
indicates that the engine is overheating.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Have your
vehicle checked as soon as possible. Engine oil pressure warning
lamp. It illuminates when you
switch the ignition on. If it
illuminates when the engine is running this
indicates a malfunction. Stop your vehicle
as soon as it is safe to do so and switch the
engine off. Check the engine oil level. If
the oil level is sufficient, this indicates a
system malfunction. Have your vehicle
checked as soon as possible. Engine warning lamps. If both
lamps illuminate when the
engine is running, stop your
vehicle as soon as it is safe to do
so. Continuing to drive your
vehicle may cause reduced
power or the engine to stop. Switch the
ignition off and attempt to restart the
engine. Have your vehicle checked as soon
as possible. Fasten seatbelt warning lamp. It
illuminates until you fasten your
seatbelt.
Front fog lamp indicator. It
illuminates when you switch the
front fog lamps on.
Fuel filter service warning lamp.
If it illuminates when the engine
is running this indicates there is
excess water in the fuel filter. You should
drain water from the fuel filter water trap
whenever the warning lamp illuminates or
a message appears in the information
display. Glow plug indicator. If it
illuminates, wait until it turns off
before starting.
Hazard flasher indicator. It
flashes when you switch the
hazard flashers on.
High beam headlamp indicator.
It illuminates when you switch
the high beam headlamps on.
Ignition warning lamp. It
illuminates when you switch the
ignition on. If it illuminates when
the engine is running this indicates a
malfunction. Have your vehicle checked
as soon as possible. Lamps on indicator. It
illuminates when you switch the
low beam headlamps or the side
and rear lamps on. Lane keeping aid indicator. It
illuminates in the information
display when you switch the
system on and Aid Mode or Alert and Aid
Mode are selected. Lane keeping alert indicator. It
illuminates in the information
display when you switch the
system on and Alert Mode is selected. Lane keeping system warning
lamp. It could illuminate when
you switch the system off. If it
illuminates when you are driving, this
indicates a malfunction. Have your vehicle
checked as soon as possible. Low fuel level warning lamp. If
it illuminates when you are
driving, refuel as soon as
possible.
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