
CONNECTED VEHICLE
REQUIREMENTS
Connected service and related feature
functionality requires a compatible vehicle
network.
Some remote features require a
subscription. For additional information,
see the FordPass app. Some restrictions,
third party terms and message or data
rates may apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology or evolving cellular
networks could affect functionality and
availability, or continued provision of some
features. These changes could even stop
some features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
What Is the Modem
The modem allows access to a
range of features built into your
vehicle.
Enabling and Disabling the Modem
- Vehicles With: 4.2 Inch
Instrument Cluster Display Screen
1. Using the information display controls on the steering wheel, select Settings.
2. Select FordPass Connect.
3. Select
Connectivity.
4. Switch connectivity features on or off. Enabling and Disabling the Modem
- Vehicles With: 4.2 Inch
Information and Entertainment
Display Screen
1. Select
Settings.
2. Select
Connectivity Features .
3. Select
Data sharing .
4. Switch connectivity features on or off.
Enabling and Disabling the Modem
- Vehicles With: 8 Inch Information
and Entertainment Display Screen
1. Select
Settings.
2. Select
FordPass Connect.
3. Select
Connectivity Settings.
4. Switch connectivity features on or off.
Connecting FordPass to the
Modem
1. Make sure that the modem is enabled using the vehicle settings menu.
2. Open the FordPass app on your device
and log in.
3. Add your vehicle or select your vehicle if already added.
4. Select the option for vehicle details.
5. Select the option to activate your vehicle.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm that FordPass account is connected to the modem .
CONNECTING THE VEHICLE TO
A WI-FI NETWORK
1. Select
Settings.
2. Select
Wi-Fi.
388
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Connected Vehicle

Brake System.......................................................
373
Diesel Exhaust Fluid Tank............................... 373
Engine...................................................................... 371
Fuel Tank............................................................... 372
Grease.................................................................... 374
Locks....................................................................... 373
Washer Reservoir................................................ 372
Capacities and Specifications - 3.5L Duratec..........................................................374
Air Conditioning System.................................. 374
Brake System....................................................... 378
Engine..................................................................... 375
Engine Coolant.................................................... 377
Fuel Tank................................................................ 377
Grease.................................................................... 379
Locks....................................................................... 379
Rear Axle............................................................... 379
Washer Reservoir............................................... 378
Capacities and Specifications - 3.5L Ecoboost™.................................................380
Air Conditioning System................................. 380
Brake System...................................................... 384
Engine..................................................................... 381
Engine Coolant................................................... 383
Fuel Tank.............................................................. 384
Grease.................................................................... 385
Locks...................................................................... 385
Rear Axle............................................................... 385
Washer Reservoir............................................... 384
Capacities and Specifications................362
Cargo Lamps..................................................107 Switching the Cargo Lamps Off.................... 107
Switching the Cargo Lamps On.................... 107
Car Wash See: Cleaning the Exterior............................... 316
Catalytic Converter - 3.5L Duratec/3.5L Ecoboost™..................................................163
On-Board Diagnostics System..................... 164
Changing a Bulb..........................................308 Front Clearance Lamp...................................... 310
Headlamp
............................................................ 309
High Mounted Stoplamps................................ 311
Interior Lamp........................................................ 312
License Plate Lamp............................................ 312
Reading Lamps.................................................... 312
Rear Lamps............................................................ 311
Side Direction Indicator..................................... 311
Sun Visor Mirror Lamp...................................... 313Changing a Fuse..........................................286
Fuses...................................................................... 286
Changing a Road Wheel...........................349 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 350
Front Jacking Points.......................................... 355
Installing a Road Wheel.................................. 358
Locking Lug Nuts................................................. 351
Rear Jacking Points........................................... 355
Removing a Road Wheel................................ 358
Removing a Wheel Trim.................................. 356
Stowing the Wheel and Vehicle Jack........360
Vehicle Jack......................................................... 354
Vehicles With a Spare Wheel......................... 351
Changing the 12V Battery
.........................303
Removing the Battery...................................... 303
Replacing the Battery...................................... 305
Changing the Engine Air Filter................296
Changing the Engine Oil and Oil Filter...............................................................294
Engine Lubrication for Severe Service Operation......................................................... 295
Changing the Front Wiper Blades.........307
Changing the Wi-Fi Hotspot Name or Password
.....................................................392
Checking MyKey System Status...............75
Checking the Wiper Blades......................307
Child Restraint and Seatbelt Maintenance.................................................50
Child Restraint Positioning
.........................40
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks
.........................................42
Left-Hand Side...................................................... 43
Right-Hand Side................................................... 43
Cigar Lighter
...................................................140
Cleaning Products........................................315
Cleaning the Engine
.....................................317
Cleaning the Exterior...................................316
Body Paintwork Preservation......................... 317
Cleaning the Chrome Trim.............................. 316
Cleaning the Headlamps................................. 316
Cleaning the Rear Window............................. 316
Sliding Door Tracks............................................. 317
Cleaning the Instrument Panel and Instrument Cluster Lens........................320
511
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Cleaning the Interior....................................318
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats................................................ 318
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 320
Leather Interior.................................................... 319
Mirrors.................................................................... 320
Rear Windows..................................................... 320
Seatbelts............................................................... 319
Storage Compartments, Cup Holders and Ashtrays........................................................... 320
Suede Micro Fiber Fabric................................. 319
Cleaning the Wheels...................................321
Cleaning the Windows and Wiper Blades............................................................318
Clearing All MyKeys.......................................74
Climate Control..............................................121
Closing the Sliding Door...............................81 Closing the Sliding Door From Inside Your
Vehicle.................................................................. 81
Closing the Sliding Door From Outside Your Vehicle................................................................. 82
Closing the Sliding Door With the Remote Control................................................................ 85
Cold Weather Precautions
.......................254
Connected Vehicle......................................388 Connecting the Vehicle to a Mobile
Network........................................................... 388
Connected Vehicle Limitations..............388
Connected Vehicle Requirements
........388
Connected Vehicle – Troubleshooting - Vehicles With: Modem
...........................389
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3...........................390
Connecting a Bluetooth® Device - Vehicles Without: SYNC.........................397
Pairing a Device.................................................. 397
Connecting the Vehicle to a Mobile Network.......................................................388
Connecting FordPass to the Modem.........388
Enabling and Disabling the Modem...........388
What Is the Modem.......................................... 388
Connecting the Vehicle to a Wi-Fi Network.......................................................388
Coolant Check See: Engine Coolant Check........................... 298
Crash Sensors and Airbag Indicator.......60 Creating a MyKey............................................72
MyKey Information Messages.......................... 72
Creating a Wi-Fi Hotspot..........................392 Connecting a Device to the Wi-Fi
Hotspot............................................................. 392
Finding the Wi-Fi Hotspot Name and Password......................................................... 392
Cross Traffic Alert........................................224 Cross Traffic Alert behavior when trailer is
attached........................................................... 226
Cross Traffic Alert Indicator........................... 226
Cross Traffic Alert Information Messages.......................................................... 227
Cross Traffic Alert System Limitations...................................................... 226
Cross Traffic Alert System Sensors............226
Switching the System On and Off..............226
Using Cross Traffic Alert.................................. 224
Cruise Control...............................................206 Principle of Operation..................................... 206
Cruise control See: Using Cruise Control.............................. 206
Customer Assistance.................................266
D
Data Recording
..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps
...........................103
Type 1 - Conventional
(Non-Configurable)...................................... 103
Type 2 - Configurable........................................ 103
Declaration of Conformity
.......................508
Radio Frequency Statement........................ 508
Diesel Particulate Filter
...............................167
Diesel Particulate Filter Automatic
Regeneration................................................... 168
Diesel Particulate Filter Information Messages........................................................... 172
512
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Pre-fuse Box........................................................
285
G
Gauges................................................................111 Automatic Transmission Position
Indicators........................................................... 112
Engine Coolant Temperature Gauge............112
Fuel Gauge.............................................................. 112
Information Display.............................................. 111
Instrument Cluster............................................... 111
Speedometer........................................................ 112
Tachometer............................................................. 111
Gearbox See: Transmission............................................... 173
General Information on Radio Frequencies...................................................64
General Maintenance Information.......462
Multi-point Inspection..................................... 464
Owner Checks and Services.......................... 463
Protecting Your Investment........................... 462
Why Maintain Your Vehicle?......................... 462
Why Maintain Your Vehicle at Your Dealership?..................................................... 462
Getting Assistance Outside the U.S. and Canada.........................................................269
Getting the Services You Need..............266 Away From Home............................................. 266
H
Hazard Flashers
...........................................258
Headlamp Adjusting See: Adjusting the Headlamps.................... 305
Headlamp Removal See: Removing a Headlamp.......................... 307
Headrest See: Head Restraints......................................... 128
Head Restraints
.............................................128
Adjusting the Head Restraint......................... 129
Installing the Head Restraint ........................ 129
Removing the Head Restraint........................ 129
Heated Exterior Mirrors - Vehicles With: Heated Rear Window
...............................123
Heated Exterior Mirrors - Vehicles Without: Heated Rear Window
.............123
Heated Rear Window..................................123
Heated Seats
..................................................137 Heating
See: Climate Control........................................... 121
Hill Start Assist..............................................182 Hill Start Assist Information
Messages.......................................................... 184
Switching Hill Start Assist On or Off...........183
Using Hill Start Assist....................................... 183
Hints on Controlling the Interior Climate...........................................................122
Defogging or Clearing the Windshield of Thin Ice............................................................... 123
Defogging the Side Windows in Cold Weather............................................................. 122
General Hints........................................................ 122
Quickly Cooling the Interior............................. 122
Quickly Heating the Interior............................. 122
Recommended Settings for Cooling...........122
Recommended Settings for Heating...........122
Hints on Driving With Anti-Lock Brakes............................................................182
Hood Lock See: Opening and Closing the Hood..........288
I
Ignition Switch...............................................143
In California (U.S. Only).............................267
Information Displays
....................................116
General Information........................................... 116
Installing Child Restraints...........................22 Child Safety Restraint......................................... 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for Children (LATCH)............................................ 24
Using Tether Straps.............................................. 31
Instrument Cluster
.........................................111
Instrument Lighting Dimmer....................103
Interior Air Quality.........................................127
Interior Lamps
...............................................106
Courtesy Lamp Function................................. 106
Switching the Courtesy Lamps On and Off....................................................................... 106
Switching the Front Map Reading Lamps On and Off....................................................... 106
Interior Mirror
...................................................110
Introduction........................................................9
515
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index