2020 FORD TRANSIT CONNECT radio

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate .......................................................
13
Ford Credit ........................................................
13
Replacement Parts Recommendation ........................................................................\
...
14
Special Notices ...............................................
14
Mobile Communications Equipment ........................................................................\
....
15
Export Unique Options ................................
16
Environment
Protecting the Environment .......................
17
At a Glance
Instrument Panel - RHD ..............................
18
Instrument Panel - LHD ...............................
19
Child Safety
General Information ......................................
21
Installing Child Restraints ..........................
23
Booster Seats .................................................
30
Child Restraint Positioning ........................
32
Child Safety Locks .........................................
33
Seatbelts
Principle of Operation .................................
35
Fastening the Seatbelts .............................
36
Seatbelt Height Adjustment .....................
38
Seatbelt Warning Lamp and Indicator Chime ............................................................
38
Seatbelt Reminder .......................................
39
Child Restraint and Seatbelt Maintenance ................................................
41
Seatbelt Extension ........................................
41
Personal Safety System ™
Personal Safety System ™.........................
42 Supplementary Restraints
System
Principle of Operation .................................
43
Driver and Passenger Airbags ..................
44
Front Passenger Sensing System ...........
45
Side Airbags ....................................................
48
Driver Knee Airbag ........................................
49
Safety Canopy ™...........................................
49
Crash Sensors and Airbag Indicator ......
50
Airbag Disposal ...............................................
51
911 Assist
About 911 Assist .............................................
52
Emergency Call Requirements .................
52
Emergency Call Limitations ......................
53
Keys and Remote Controls
General Information on Radio Frequencies .................................................
54
Remote Control - Vehicles With: Keyless Entry and Push Button Start ................
54
Remote Control - Vehicles With: Remote Flip Key ..........................................................
57
Replacing a Lost Key or Remote Control ........................................................................\
..
58
Passive Key Backup Position ....................
58
MyKey ™
Principle of Operation .................................
59
MyKey Settings ..............................................
59
Creating a MyKey - Vehicles Without: Push Button Start ....................................
60
Creating a MyKey - Vehicles With: Push Button Start ................................................
60
Programming a MyKey .................................
61
Clearing All MyKeys ......................................
63
Checking MyKey System Status ..............
63
Using MyKey With Remote Start Systems ........................................................
64
MyKey – Troubleshooting - Vehicles Without: Push Button Start ..................
64
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Table of Contents

Wi-Fi Hotspot
Creating a Wi-Fi Hotspot - Vehicles
Without: SYNC 3 .....................................365
Creating a Wi-Fi Hotspot - Vehicles With: SYNC 3 .......................................................
365
Changing the Wi-Fi Hotspot Name or Password - Vehicles Without: SYNC 3
.......................................................................
366
Changing the Wi-Fi Hotspot Name or Password - Vehicles With: SYNC 3
.......................................................................
366
Audio System
General Information ..................................
367
Audio Unit - Vehicles Without: SYNC 3 .......................................................................
368
Audio Unit - Vehicles With: SYNC 3 ......
371
AM/FM Radio - Vehicles Without: SYNC 3.....................................................................
372
Audio Unit Clock and Date Displays - Vehicles Without: SYNC 3 ...................
373
Connecting a Bluetooth Device - Vehicles Without: SYNC 3 ...................
373
Satellite Radio ..............................................
373
Streaming Bluetooth Audio - Vehicles Without: SYNC 3 .....................................
375
Playing Media From a USB Device - Vehicles Without: SYNC 3 ...................
375
USB Port .........................................................
376
Using Voice Recognition ..........................
376
SYNC™ 3
General Information ...................................
377
Home Screen ...............................................
384
Using Voice Recognition ..........................
384
Entertainment .............................................
390
Phone ..............................................................
392
Navigation .....................................................
393
Apps .................................................................
397
Settings ..........................................................
398
SYNC™ 3 Troubleshooting ......................
412Accessories
Accessories
...................................................
425
Ford Protect
Ford Protect ..................................................
426
Scheduled Maintenance
General Maintenance Information ......
428
Normal Scheduled Maintenance ..........
431
Special Operating Conditions Scheduled Maintenance ............................................
434
Scheduled Maintenance Record ..........
436
Appendices
Electromagnetic Compatibility .............
446
End User License Agreement ................
448
Declaration of Conformity - Vehicles Without: SYNC 3 .....................................
473
Declaration of Conformity - Vehicles With: SYNC 3 ............................................
474
Declaration of Conformity - Vehicles With: Wireless Accessory Charging
........................................................................\
474
Type Approvals ............................................
476
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Table of Contents

you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle
’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 398).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Introduction

Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•
This device may not cause harmful
interference, and
• This device must accept any
interference received, including
interference that may cause undesired
operation. WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL - VEHICLES
WITH: KEYLESS ENTRY AND
PUSH BUTTON START The key operates the power locks. The key
must be in your vehicle to use the push
button start.
Note:
You may not be able to shift out of
park (P) unless the key is inside your vehicle.
Removable Key Blade
The key also contains a removable key
blade that you can use to unlock your
vehicle.
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Menu Item
Audio
Phone
Settings
Submenus
Trip 1 and Trip 2 Menu Item
Trip 1
Trip 2
Reset Individual Values
Configure View
MyView Menu Item
Digital Speedometer
Fuel Economy
Trip/Audio
Eco Coach
Calm Screen
Driver Assist. Menu Item
Traction Control
Blind Spot
Pre-Collision Assist
Traffic Sign Recognition
Lane Keeping System
Driver Alert Menu Item
Wrong Way Alert
Hill Start Assist
Cross Traffic Alert
Eco Coach
Trailer Sway
Cruise Control
Speed Limiter
Rear Parking Aid
Navigation Menu Item
Home
Favorite Destinations
Previous Destinations
Audio Menu Item
Radio
CD
USB device.
Bluetooth device.
Phone Menu Item
All Calls
Incoming Calls
Missed Calls
Outgoing Calls
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Information Displays

GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage. WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic.
Always open the garage door before you
start the engine. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately
5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You
can disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise. When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine.
IGNITION SWITCH
Note:
Make sure the key is clean before
inserting it into any lock cylinder.
Note: Do not leave the key in the ignition
for an extended period of time when the
engine is not running. This is to prevent the
vehicle battery from losing charge.
Switching the Ignition Off
Turn the key to position
0.
Switching the Ignition to
Accessory Mode
Turn the key to position
I. Electrical
accessories, for example the radio, operate
without the engine running.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Starting and Stopping the EngineE247596

Because your vehicle
’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. Some other computer
settings, like the clock and radio station
presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift the transmission into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 367). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 89).
Reset the radio station presets. See
Audio System
(page 367).
6. Allow the engine to idle for at least one
minute. If the engine turns off, press
the accelerator pedal to start the
engine.
7. While the engine is running, press the brake pedal and shift into neutral (N).
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 12 mi (20 km)
to completely relearn the idle and fuel
trim strategy. Note:
If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE FRONT WIPER
BLADES
1. Switch the ignition off.
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