
MyKey – Troubleshooting - Vehicles
With: Push Button Start .........................64
Doors and Locks
Locking and Unlocking ...............................
66
Sliding Door ....................................................
69
Keyless Entry ...................................................
70
Liftgate
Manual Liftgate ..............................................
73
Security
Passive Anti-Theft System ........................
74
Anti-Theft Alarm ...........................................
76
Steering Wheel
Adjusting the Steering Wheel ...................
78
Horn ....................................................................
78
Wipers and Washers
Windshield Wipers ........................................
79
Autowipers .......................................................
79
Windshield Washers .....................................
81
Rear Window Wiper and Washers ...........
81
Lighting
General Information .....................................
82
Lighting Control .............................................
82
Autolamps .......................................................
83
Instrument Lighting Dimmer ....................
83
Headlamp Exit Delay ...................................
84
Daytime Running Lamps ...........................
84
Automatic High Beam Control ................
84
Front Fog Lamps ...........................................
86
Cornering Lamps ...........................................
87
Direction Indicators .......................................
87
Interior Lamps ................................................
88Windows and Mirrors
Power Windows - Vehicles With: Rear
Power Windows .......................................
89
Power Windows - Vehicles With: One-Touch Open Driver Window .......
90
Global Opening .............................................
90
Exterior Mirrors ..............................................
90
Interior Mirror - Vehicles Without: Auto-Dimming Interior Mirror ................
91
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror ................
91
Sun Shades .....................................................
92
Instrument Cluster
Gauges ..............................................................
93
Warning Lamps and Indicators ...............
94
Audible Warnings and Indicators ............
96
Information Displays
General Information ....................................
98
Trip Computer ..............................................
100
Personalized Settings ...............................
100
Information Messages ..............................
100
Climate Control
Manual Climate Control .............................
114
Automatic Climate Control .......................
115
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control ..............................
116
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control ..........................................................
117
Rear Passenger Climate Controls ..........
118
Heated Windshield ......................................
118
Heated Rear Window ..................................
118
Heated Exterior Mirrors ...............................
119
Cabin Air Filter ...............................................
119
Seats
Sitting in the Correct Position .................
120
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Table of Contents

Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing IntroductionE270480 E71340 E71880 E231160 E67017 E161353

HEADLAMP EXIT DELAY
After you switch the ignition off, you can
switch the headlamps on by pulling the
direction indicator lever toward you. You
will hear a short tone. The headlamps will
switch off automatically after three
minutes with any door open or 30 seconds
after the last door has been closed. You
can cancel this feature by pulling the
direction indicator toward you again or
switching the ignition on.
DAYTIME RUNNING LAMPS
WARNING: The daytime running
lamps system does not activate the rear
lamps and may not provide adequate
lighting during low visibility driving
conditions. Also, the autolamps switch
position may not activate the headlamps
in all low visibility conditions, such as
daytime fog. Make sure the headlamps
are switched to auto or on, as
appropriate, during all low visibility
conditions. Failure to do so may result in
a crash.
Type 1 - Conventional (Non-
Configurable)
The daytime running lamps turn on when:
1. The ignition is switched to the on position.
2. The lighting control is in the off, parking
lamp or autolamps positions.
3. The headlamps are off.
Type 2 - Configurable
Switch the daytime running lamps on or
off using the information display controls.
See
Information Displays (page 98). The daytime running lamps turn on when:
1.
They are switched on in the information
display. See
Information Displays
(page 98).
2. The ignition is switched to the on position.
3. The lighting control is in the autolamps
position.
4. The headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps,
and you can use them to temporarily
override autolamp control.
When switched off in the information
display, the daytime running lamps are off
in all lighting control switch positions.
AUTOMATIC HIGH BEAM
CONTROL WARNING:
The system does not
relieve you of your responsibility to drive
with due care and attention. You may
need to override the system if it does not
turn the high beams on or off. WARNING:
You may need to
override the system when approaching
other road users. WARNING:
You may need to
override the system during inclement
weather. WARNING:
Do not use the system
in poor visibility, for example fog, heavy
rain, spray or snow. WARNING:
The system may not
switch the high beams off if the lights of
oncoming vehicles are hidden by
obstacles, for example guard rails.
84
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Lighting

WARNING: Inspect and replace
the windshield wiper blades regularly to
make sure the camera sensor has a clear
view. The windshield wiper blades must
be the correct length.
The system is designed to turn the high
beams on if all of the following occur:
• You switched the system on in the
information display.
• You set the lighting control to the
autolamps position.
• The ambient light level is low enough
that high beams are required.
• There is no traffic in front of your
vehicle.
• Your vehicle speed is greater than
approximately
32 mph (51 km/h).
The system is designed to turn the high
beams off if any of the following occur:
• You switch the system off in the
information display.
• You set the lighting control to any
position except autolamps. •
You switch the rear fog lamps on.
• The ambient light level is high enough
that high beams are not required.
• The system detects an approaching
vehicle's headlamps or rear lamps.
• The system detects severe rain, snow
or fog.
• The system detects street lighting.
• The camera has reduced visibility.
• Your vehicle speed falls below
approximately
27 mph (44 km/h).
Note: The deactivation speed is lower on
curves.
Note: High beam reactivation may be
delayed in certain curvy road situations.
Note: Using much larger tires or equipping
vehicle accessories such as snowplows can
modify your vehicle's ride height and
degrade automatic high beam control
performance.
Switching Automatic High Beam Control On or Off
To switch the system on or off, use the information display controls on the steering
wheel to select the following: Action
Menu Item
Press the menu button.
Settings
Press the
OK button.
Vehicle Settings
Press the
OK button.
Lighting
Press the
OK button.
Auto Highbeam
85
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Lighting

2.
Hold the bulb holder and turn the lamp
counterclockwise and remove it.
3. Remove the bulb by pulling it straight out.
Front Fog Lamps 1. Disconnect the electrical connector.
2.
Turn the bulb holder counterclockwise
and remove it.
Note: Do not touch the glass of the bulb.
Note: You cannot separate the bulb from
the bulb holder. Rear Lamps
1. Remove the screws.
2.
Turn the bulb holders counterclockwise
to remove them.
3. Remove the bulbs by pulling them straight out.
291
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing MaintenanceE165496
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Materials
Specification
Name
-
Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
Materials Specification
Name
ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray (U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft® (Canada)
XL-5-A (U.S. & Canada)
BULB SPECIFICATION CHART Power (Watt)
Specification
Lamp
21/5
W21/5W.
Rear lamp and stoplamp.
55
H11.
Cornering lamps.
24
PY24W.
Front direction indicator.
55
H11.
Front fog lamp.
5
W5W.
Front position lamp. 1
5
W5W.
Side marker lamp.
55
H11.
Headlamp low beam.
55
H9.
Headlamp high beam.
35
D3S.
Headlamp low beam and high beam. 2
5
W5W.
Side direction indicator.
5
W5W.
License plate lamp. 3
360
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Capacities and Specifications

Engine.....................................................................
351
Fuel Tank............................................................... 353
Grease.................................................................... 354
Locks...................................................................... 354
Washer Reservoir............................................... 353
Capacities and Specifications - 2.5L.................................................................355
Air Conditioning System................................. 355
Automatic Transmission................................. 359
Brake System...................................................... 358
Engine.................................................................... 356
Fuel Tank.............................................................. 358
Grease................................................................... 360
Locks...................................................................... 359
Washer Reservoir............................................... 358
Capacities and Specifications................337
Cargo Nets.....................................................230
Installing the Net............................................... 230
Removing the Net.............................................. 232
Car Wash See: Cleaning the Exterior............................... 297
Catalytic Converter
......................................166
On-Board Diagnostics System..................... 166
Changing a Bulb..........................................288 Central High Mounted Brake Lamp............292
Front Fog Lamps................................................. 291
Headlamp............................................................ 289
Interior Lamps..................................................... 292
License Plate Lamp.......................................... 292
Rear Lamps........................................................... 291
Side Direction Indicator.................................. 290
Changing a Fuse
..........................................269
Fuse Types........................................................... 269
General Information......................................... 269
Passenger Compartment Fuse Box...........269
Changing a Road Wheel...........................330 Changing a Road Wheel...................................331
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 330
Stowing the Flat or Spare Tire...................... 334
Changing the 12V Battery
.........................284
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue........................................................293
Changing the Engine Air Filter - 2.5L
................................................................294
Changing the Front Wiper Blades.........285 Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate...........286
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors........287
Changing the Wi-Fi Hotspot Name or Password - Vehicles With: SYNC
3......................................................................366
Changing the Wi-Fi Hotspot Name or Password - Vehicles Without: SYNC
3......................................................................366
Checking MyKey System Status...............63
Checking the Wiper Blades
.....................285
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning.........................32
Child Safety
.......................................................21
General Information............................................. 21
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cigar Lighter
...................................................136
Cleaning Leather Seats..............................301
Cleaning Products
.......................................296
Cleaning the Exterior..................................297 Cleaning the Headlamps................................ 297
Exterior Chrome Parts..................................... 298
Exterior Plastic Parts........................................ 298
Stripes or Graphics........................................... 298
Underbody........................................................... 298
Under Hood......................................................... 298
Cleaning the Instrument Panel and Instrument Cluster Lens.........................301
Cleaning the Interior...................................299 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 299
Instrument Cluster Screens, LCD Screens and Radio Screens...................................... 300
Leather Interior.................................................. 300
Mirrors................................................................... 300
Rear Windows.................................................... 300
Seatbelts.............................................................. 299
Storage Compartments, Cup Holders and Ashtrays............................................................ 301
Suede Micro Fiber Fabric............................... 300
Cleaning the Wheels..................................302
Cleaning the Windows and Wiper Blades...........................................................299
491
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Ford Protect...................................................426
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 427
Ford Protect Extended Service Plans (U.S. Only).................................................................. 426
Front Fog Lamps............................................86 Front Fog Lamp Indicator................................. 86
Switching the Front Fog Lamps On or Off........................................................................\
. 86
Front Parking Aid..........................................189 Front Parking Aid Information
Messages........................................................... 191
Object Distance Indicator............................... 190
Front Passenger Sensing System............45
Front Wiper Blades See: Changing the Front Wiper Blades......285
Fuel and Refueling.......................................154
Fuel Consumption
........................................163
Advertised Capacity.......................................... 163
Fuel Economy...................................................... 163
Fuel Filler Funnel Location........................159
Fuel Quality - Diesel....................................154 Biodiesel................................................................ 156
Diesel Fuel Additives ......................................... 157
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ..........155
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ...................... 154
Fuel Quality - E85........................................158 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 158
Switching Between E85 and Gasoline............................................................ 159
Fuel Quality - Gasoline...............................157 Choosing the Right Fuel................................... 157
Fuel Shutoff....................................................251 Ignition Switch..................................................... 251
Keyless Starting................................................... 251
Fuse Box Locations
.....................................263
Engine Compartment Fuse Box................... 263
Passenger Compartment Fuse Box............263
Fuses................................................................263
Fuse Specification Chart..........................264 Engine Compartment Fuse Box................... 264Passenger Compartment Fuse Box............267
G
Gauges...............................................................93 Engine Coolant Temperature Gauge............94
Fuel Gauge.............................................................. 93
Information Display............................................. 93
Gearbox See: Transmission............................................... 176
General Information on Radio Frequencies...................................................54
General Maintenance Information.......428 Multi-Point Inspection..................................... 430
Owner Checks and Services.......................... 429
Protecting Your Investment........................... 428
Why Maintain Your Vehicle?......................... 428
Why Maintain Your Vehicle at Your Dealership?..................................................... 428
Getting Assistance Outside the U.S. and Canada.........................................................259
Getting the Services You Need...............256 Away From Home.............................................. 256
Global Opening
..............................................90
H
Handbrake See: Parking Brake............................................. 182
Hazard Flashers
.............................................251
Headlamp Adjusting See: Adjusting the Headlamps..................... 287
Headlamp Exit Delay....................................84
Headrest See: Head Restraints......................................... 120
Head Restraints
............................................120
Adjusting the Head Restraint.......................... 121
Heated Exterior Mirrors
................................119
Heated Rear Window...................................118
Heated Seats..................................................135
Heated Windshield.......................................118
Heating See: Climate Control.......................................... 114
Hill Start Assist..............................................182 Switching the System On and Off...............183
Using Hill Start Assist....................................... 183
494
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index