
MyKey – Troubleshooting - Vehicles
With: Push Button Start .........................64
Doors and Locks
Locking and Unlocking ...............................
66
Sliding Door ....................................................
69
Keyless Entry ...................................................
70
Liftgate
Manual Liftgate ..............................................
73
Security
Passive Anti-Theft System ........................
74
Anti-Theft Alarm ...........................................
76
Steering Wheel
Adjusting the Steering Wheel ...................
78
Horn ....................................................................
78
Wipers and Washers
Windshield Wipers ........................................
79
Autowipers .......................................................
79
Windshield Washers .....................................
81
Rear Window Wiper and Washers ...........
81
Lighting
General Information .....................................
82
Lighting Control .............................................
82
Autolamps .......................................................
83
Instrument Lighting Dimmer ....................
83
Headlamp Exit Delay ...................................
84
Daytime Running Lamps ...........................
84
Automatic High Beam Control ................
84
Front Fog Lamps ...........................................
86
Cornering Lamps ...........................................
87
Direction Indicators .......................................
87
Interior Lamps ................................................
88Windows and Mirrors
Power Windows - Vehicles With: Rear
Power Windows .......................................
89
Power Windows - Vehicles With: One-Touch Open Driver Window .......
90
Global Opening .............................................
90
Exterior Mirrors ..............................................
90
Interior Mirror - Vehicles Without: Auto-Dimming Interior Mirror ................
91
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror ................
91
Sun Shades .....................................................
92
Instrument Cluster
Gauges ..............................................................
93
Warning Lamps and Indicators ...............
94
Audible Warnings and Indicators ............
96
Information Displays
General Information ....................................
98
Trip Computer ..............................................
100
Personalized Settings ...............................
100
Information Messages ..............................
100
Climate Control
Manual Climate Control .............................
114
Automatic Climate Control .......................
115
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control ..............................
116
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control ..........................................................
117
Rear Passenger Climate Controls ..........
118
Heated Windshield ......................................
118
Heated Rear Window ..................................
118
Heated Exterior Mirrors ...............................
119
Cabin Air Filter ...............................................
119
Seats
Sitting in the Correct Position .................
120
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Table of Contents

•
Seatbelt warning light and chime. •
Crash sensors and monitoring system
with readiness indicator.
The seatbelt pretensioners at the front and
second row outermost seating positions
are designed to tighten the seatbelts when
activated. In frontal and near-frontal
crashes, the seatbelt pretensioners may
be activated alone or, if the crash is of
sufficient severity, together with the front
airbags. The pretensioners may also
activate when the Safety Canopy is
deployed.
FASTENING THE SEATBELTS
The front outermost and rear safety
restraints in your vehicle are combination
lap and shoulder belts. 1. Insert the seatbelt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) until you hear a snap and feel it
latch.
Note: Make sure that the seatbelt tongue
is properly fastened in the seatbelt buckle. 2.
Press the button to release the seatbelt
tongue.
Using Seatbelts During Pregnancy WARNING: Always ride and drive
with your seatback upright and properly
fasten your seatbelt. Fit the lap portion
of the seatbelt snugly and low across
the hips. Position the shoulder portion of
the seatbelt across your chest. Pregnant
women must follow this practice. See
the following figure. 36
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SeatbeltsE71880 E67017 E142587 E142588 E170730

LOCKING AND UNLOCKING
Remote Control
You can use the remote control at any
time.
Unlocking the Doors
The position lamps illuminate when you
unlock the doors. When you switch the
ignition on, they automatically turn off.
Note:
You can unlock the driver door with
the key. Use the key when the remote
control is not functioning.
Note: When you leave your vehicle
unattended for several weeks, the remote
control turns off. Your vehicle must be
unlocked and the engine started using the
key. Unlocking and starting your vehicle
once enables the remote control.
One-Stage Unlocking Press the button to unlock all
doors. The direction indicators
will flash.
Two-Stage Unlocking Press the button to unlock the
front doors. Press the button
again within three seconds to
unlock all doors. The direction indicators
will flash.
Reprogramming the Unlocking
Function
When you press the unlock button only the
driver and passenger doors unlock.
Pressing the unlock button again unlocks
all doors.
You can reprogram the unlocking function
so that all doors unlock when you press
the unlock button once.
1. Switch the ignition off. 2. Press and hold both the lock and
unlock buttons on the remote control
until the direction indicators flash twice
to confirm the change.
To return to the original unlocking function,
repeat the process.
Locking the Doors Press the button to lock all
doors. The direction indicators
will flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the direction indicators will
flash if all the doors and the liftgate are
closed.
Note: If any door or the liftgate is open, or
if the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
does not sound.
Locking and Unlocking the Doors
From Inside
The power door lock control is on the driver
and front passenger door panels. Press the button to lock or
unlock all the doors. The lamp
illuminates with the doors
locked.
Opening the Double Rear Doors
Note: If there is a ladder fitted to the rear
cargo door, do not open the door fully if the
side-loading door is open.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Doors and Locks E102566

HEADLAMP EXIT DELAY
After you switch the ignition off, you can
switch the headlamps on by pulling the
direction indicator lever toward you. You
will hear a short tone. The headlamps will
switch off automatically after three
minutes with any door open or 30 seconds
after the last door has been closed. You
can cancel this feature by pulling the
direction indicator toward you again or
switching the ignition on.
DAYTIME RUNNING LAMPS
WARNING: The daytime running
lamps system does not activate the rear
lamps and may not provide adequate
lighting during low visibility driving
conditions. Also, the autolamps switch
position may not activate the headlamps
in all low visibility conditions, such as
daytime fog. Make sure the headlamps
are switched to auto or on, as
appropriate, during all low visibility
conditions. Failure to do so may result in
a crash.
Type 1 - Conventional (Non-
Configurable)
The daytime running lamps turn on when:
1. The ignition is switched to the on position.
2. The lighting control is in the off, parking
lamp or autolamps positions.
3. The headlamps are off.
Type 2 - Configurable
Switch the daytime running lamps on or
off using the information display controls.
See
Information Displays (page 98). The daytime running lamps turn on when:
1.
They are switched on in the information
display. See
Information Displays
(page 98).
2. The ignition is switched to the on position.
3. The lighting control is in the autolamps
position.
4. The headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps,
and you can use them to temporarily
override autolamp control.
When switched off in the information
display, the daytime running lamps are off
in all lighting control switch positions.
AUTOMATIC HIGH BEAM
CONTROL WARNING:
The system does not
relieve you of your responsibility to drive
with due care and attention. You may
need to override the system if it does not
turn the high beams on or off. WARNING:
You may need to
override the system when approaching
other road users. WARNING:
You may need to
override the system during inclement
weather. WARNING:
Do not use the system
in poor visibility, for example fog, heavy
rain, spray or snow. WARNING:
The system may not
switch the high beams off if the lights of
oncoming vehicles are hidden by
obstacles, for example guard rails.
84
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•
The edge of the neighboring parked
vehicle is high off the ground. For
example, a bus, tow truck or flatbed
truck.
• The weather conditions are poor. For
example, during heavy rain, snow, fog,
high humidity and high temperatures.
Do not use the system if:
• You have attached an add-on
accessory close to the sensors on the
front or rear of your vehicle. For
example, a bike rack or trailer.
• You have attached an overhanging
object to the roof. For example, a
surfboard.
• The front bumper, rear bumper or the
side sensors are damaged.
• The correct tire size is not in use on your
vehicle. For example, a mini-spare tire.
Using Active Park Assist
Selecting an Active Park Assist Mode Press the button once to
activate parallel parking. Press
the button a second time to
activate perpendicular parking. If you press
the button again the system switches off.
If your vehicle is parked and after you
switch the ignition on, you can use the
information display to toggle through the
modes. Press the button to switch the
system on and open the system menu in
the information display.
Note: If your vehicle is parked, the default
mode is parallel park out assist. However if
you did not use active park assist to parallel
park your vehicle, use the information
display to select park out assist.
Note: You can only repeatedly press the
active park assist button to toggle through
the modes after moving your vehicle
approximately 10 ft (3 m). To toggle through the modes, use the
buttons on the information display to
select the following:
•
Parallel parking.
• Perpendicular parking.
• Parallel park out assist.
• Switch the system off.
Note: There is no time limit for toggling
through the modes.
Parallel Parking
The system detects available parallel
parking spaces and steers your vehicle into
the space. You control the accelerator,
gearshift and brakes. The system visually
and audibly guides you into a parallel
parking space. Press the button once to search
for a parking space.
Note: You can also switch the system on
after you have already driven partially or
completely past a parking space. Press the
active park assist button and the system
informs you if you have recently passed a
suitable parking space.
When the vehicle speed is less than
22 mph (35 km/h), the system scans both
sides of your vehicle for an available
parking space. A message and a graphic
appear in the information display to
indicate the system is searching for a
parking space. Use the direction indicator
to be offered parking spaces on either the
left-hand side or right-hand side of your
vehicle.
Note: The system scans both sides of your
vehicle and offers parking spaces one side
at a time if you do not use the direction
indicator.
Note: The system defaults to the passenger
side if you do not use the direction indicator.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Parking Aids
(If Equipped)

The system is designed to detect vehicles
that may have entered the blind spot zone.
The detection area is on both sides of your
vehicle, extending rearward from the
exterior mirrors to approximately 13 ft
(4 m) beyond the rear bumper. The
detection area extends to approximately
59 ft (18 m)
beyond the rear bumper when
the vehicle speed is greater than 30 mph
(48 km/h) to alert you of faster
approaching vehicles.
Note: The system does not prevent contact
with other vehicles. It is not designed to
detect parked vehicles, pedestrians, animals
or other infrastructures.
Using the Blind Spot Information
System
Vehicles with Automatic Transmission
The system turns on when all of the
following occur:
• You start your vehicle.
• You shift into drive (D).
• The vehicle speed is greater than
6 mph (10 km/h)
.
Note: The system does not operate in park
(P) or reverse (R).
Vehicles with Manual Transmission
The system turns on when all of the
following occur:
• You start your vehicle.
• The vehicle speed is greater than
6 mph (10 km/h)
.
Note: The system does not operate in
reverse (R). System Lights and Messages
When the system detects a vehicle, an
alert indicator illuminates in the exterior
mirror on the side the approaching vehicle
is coming from. If you turn the direction
indicator on for that side of your vehicle,
the alert indicator flashes.
Note:
The system may not alert you if a
vehicle quickly passes through the detection
zone.
Blocked Sensors The sensors are behind the rear bumper
on both sides of your vehicle.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving AidsE142442 E205199

Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off. FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
In the event of a moderate to severe crash,
your vehicle is fitted with a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shutoff.
Should the engine turn off after a crash,
you may restart the engine by carrying out
the following.
Ignition Switch
1. Switch the ignition off.
2. Switch the ignition to position
III.
3. Switch the ignition off.
4. Switch the ignition on again to re-enable the fuel pump.
Note: Various system checks are
automatically carried out before the vehicle
will restart. if your vehicle fails to restart
after the third attempt, the system has
detected a fault that requires service. We
recommend you contact an authorized
dealer.
Keyless Starting
(If Equipped)
1. Without applying the brake pedal, press and release the button once.
2. Press the brake pedal, and then press and release the button once.
3. Without applying the brake pedal, press and release the button once.
4. Press the brake pedal and then press the button until the engine starts.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Roadside Emergencies

Materials
Specification
Name
-
Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
Materials Specification
Name
ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray (U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft® (Canada)
XL-5-A (U.S. & Canada)
BULB SPECIFICATION CHART Power (Watt)
Specification
Lamp
21/5
W21/5W.
Rear lamp and stoplamp.
55
H11.
Cornering lamps.
24
PY24W.
Front direction indicator.
55
H11.
Front fog lamp.
5
W5W.
Front position lamp. 1
5
W5W.
Side marker lamp.
55
H11.
Headlamp low beam.
55
H9.
Headlamp high beam.
35
D3S.
Headlamp low beam and high beam. 2
5
W5W.
Side direction indicator.
5
W5W.
License plate lamp. 3
360
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Capacities and Specifications