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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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FUSE BOX LOCATIONS
Engine Compartment Fuse Box
The fuse box is in the engine compartment.
See Maintenance (page 270).
Passenger Compartment Fuse Box The fuse box is below the glove box.
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Open the left-hand front door.
2. Pull the hood release handle.
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3. Move the catch to the left.
4.
Open the hood and support it with the
support rod.
Closing the Hood
1. Remove the support rod from the catch
and secure correctly.
2. Lower the hood and allow it to drop under its own weight for the last 8
inches to 12 inches (20 centimeters
to 30 centimeters).
Note: Make sure the hood is fully closed.
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UNDER HOOD OVERVIEW - 1.5L ECOBLUE
Engine coolant reservoir
*
: See Engine Coolant Check (page 278).
A
Engine oil filler cap *
:
See Engine Oil Dipstick (page 276).
B
Engine oil dipstick *
:
See Engine Oil Dipstick (page 276).
C
Brake and clutch fluid reservoir *
:
See Brake Fluid Check (page 283).
D
Battery:
See Changing the 12V Battery (page 284).
E
Engine compartment fuse box:
See Fuses (page 263).
F
Air cleaner: No maintenance necessary.
G
Windshield and rear window washer fluid reservoir:
See Washer Fluid Check
(page 283).
H
* The filler caps and the engine oil dipstick are colored for easy identification.
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UNDER HOOD OVERVIEW - 2.0L DURATEC-HE (MI4)/2.0L FLEX
FUEL
Engine coolant reservoir. See Engine Coolant Check (page 278).
A
Engine oil dipstick. See
Engine Oil Dipstick (page 276).
B
Engine oil filler cap. See
Engine Oil Check (page 276).
C
Brake fluid reservoir. See
Brake Fluid Check (page 283).
D
Battery. See
Changing the 12V Battery (page 284).
E
Engine compartment fuse box. See
Fuse Box Locations (page 263).
F
Air filter. See
Changing the Engine Air Filter (page 293).
G
Windshield and rear window washer reservoir. See
Washer Fluid Check (page
283).
H
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UNDER HOOD OVERVIEW - 2.5L, LHD
Engine coolant reservoir
*
: See Engine Coolant Check (page 278).
A
Engine oil filler cap *
:
See Engine Oil Check (page 276).
B
Engine oil dipstick *
:
See Engine Oil Check (page 276).
C
Brake fluid reservoir *
:
See Brake Fluid Check (page 283).
D
Battery:
See Changing the 12V Battery (page 284).
E
Engine compartment fuse box:
See Fuses (page 263).
F
Air cleaner:
See Changing the Engine Air Filter (page 293).
G
Windshield and rear window washer fluid reservoir:
See Washer Fluid Check
(page 283).
H
* The filler caps and the engine oil dipstick are colored for easy identification.
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UNDER HOOD OVERVIEW - 2.5L, RHD
Engine coolant reservoir
*
: See Engine Coolant Check (page 278).
A
Brake and clutch fluid reservoir *
:
See Brake Fluid Check (page 283).
B
Engine oil filler cap *
:
See Engine Oil Check (page 276).
C
Engine oil dipstick *
:
See Engine Oil Dipstick (page 276).
D
Battery:
See Changing the 12V Battery (page 284).
E
Engine compartment fuse box:
See Fuses (page 263).
F
Air cleaner: No maintenance necessary.
G
Windshield and rear window washer fluid reservoir:
See Washer Fluid Check
(page 283).
H
* The filler caps and the engine oil dipstick are colored for easy identification.
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