
Check Every Month
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
430
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Scheduled Maintenance

When to expect the message prompting you to change your oil
Vehicle use and example
Interval
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(5000-7999 km) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 276).
432
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Scheduled Maintenance

Using a Cell Phone..............................................
371
Autolamps........................................................83
Windshield Wiper Activated
Headlamps........................................................ 83
Automatic Climate Control........................115 Directing Air to the Footwell Air Vents........116
Directing Air to the Instrument Panel Air
Vents................................................................... 116
Directing Air to the Windshield Air Vents................................................................... 116
Setting the Blower Motor Speed................... 116
Setting the Temperature.................................. 116
Switching Auto Mode On and Off.................115
Switching Maximum Cooling On and Off........................................................................\
. 115
Switching Maximum Defrost On and Off........................................................................\
. 115
Switching the Air Conditioning On and Off........................................................................\
. 115
Switching the Climate Control On and Off........................................................................\
. 115
Switching the Recirculated Air On and Off........................................................................\
. 115
Automatic High Beam Control.................84 Automatic High Beam Control Information
Messages........................................................... 86
Automatic High Beam Indicator.................... 86
Overriding Automatic High Beam Control................................................................ 86
Switching Automatic High Beam Control On or Off............................................................. 85
Automatic Transmission - 6-Speed Automatic Transmission
.........................176
Brake Shift Interlock........................................... 176
Selector Lever Positions................................... 176
SelectShift™........................................................ 176
Automatic Transmission - 8-Speed Automatic Transmission.........................178
Brake Shift Interlock.......................................... 178
Selector Lever Positions................................... 178
SelectShift™........................................................ 178
Automatic Transmission Fluid Check.............................................................282
Auto-Start-Stop
............................................152
Information Messages...................................... 153
Principle of Operation....................................... 152
Replacing the Battery........................................ 153
Switching the System On and Off................153 Using Auto-Start-Stop.....................................
152
Autowipers........................................................79 Settings................................................................... 80
Auxiliary Power Points................................136 12 Volt DC Power Point..................................... 136
B
Battery See: Changing the 12V Battery..................... 284
Blind Spot Information System..............216 ........................................................................\
........... 216
Switching the System On and Off...............218
System Errors....................................................... 218
Using the Blind Spot Information System................................................................ 217
BLIS See: Blind Spot Information System...........216
Bonnet Lock See: Opening and Closing the Hood..........270
Booster Seats..................................................30 Types of Booster Seats...................................... 30
Brake Fluid Check
........................................283
Brakes................................................................181 General Information........................................... 181
Breaking-In.....................................................247
Bulb Specification Chart
..........................360
C
Cabin Air Filter................................................119
Capacities and Specifications - 1.5L EcoBlue........................................................345
Air Conditioning System................................. 345
Automatic Transmission................................ 349
Brake System...................................................... 349
Diesel Exhaust Fluid......................................... 348
Engine.................................................................... 346
Fuel Tank.............................................................. 348
Grease.................................................................... 350
Locks...................................................................... 350
Washer Reservoir............................................... 348
Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex
Fuel................................................................350
Air Conditioning System................................... 351
Automatic Transmission................................. 354
Brake System...................................................... 353
490
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Switching Driver Alert On or Off.....................
211
Driver and Passenger Airbags...................44 Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment........................................................ 44
Driver Knee Airbag.........................................49
Driving Aids.....................................................210
Driving Hints...................................................247
Driving Through Water...............................248
DRL See: Daytime Running Lamps......................... 84
E
Eco......................................................................221 Eco Mode System Display............................... 221
Principle of Operation....................................... 221
Economical Driving
......................................247
Electromagnetic Compatibility..............446
Emergency Call Limitations.......................53
Emergency Call Requirements..................52
Emission Law
.................................................165
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........166
Tampering With a Noise Control System............................................................... 165
End User License Agreement.................448 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 448
Engine Block Heater....................................150 Using the Engine Block Heater....................... 151
Engine Coolant Check................................278 Adding Coolant................................................... 279
Coolant Change................................................. 280
Engine Coolant Temperature Management.................................................. 282
Fail-Safe Cooling............................................... 280
Recycled Coolant.............................................. 280
Severe Climates................................................. 280
Engine Cooling Fan - Diesel.....................278
Engine Cooling Fan - Gasoline................278
Engine Emission Control............................165
Engine Immobilizer See: Passive Anti-Theft System..................... 74
Engine Oil Check..........................................276 Adding Engine Oil............................................... 277
Engine Oil Dipstick - 1.5L EcoBlue.........276 Engine Oil Dipstick - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel/2.5L.....................276
Engine Specifications - 1.5L EcoBlue.........................................................337
Engine Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel...............................338
Engine Specifications - 2.5L....................339
Entertainment..............................................390 Playing Music From a USB or Media
Player................................................................. 391
Streaming Music From a Bluetooth Device............................................................... 390
Using the Radio.................................................. 390
Environment......................................................17
Essential Towing Checks...........................241 Before Towing a Trailer.................................... 243
Hitches................................................................... 242
Launching or Retrieving a Boat or Personal Watercraft....................................................... 244
Safety Chains...................................................... 242
Trailer Brakes....................................................... 243
Trailer Lamps....................................................... 243
Trailer Towing Connector................................ 242
When Towing a Trailer..................................... 243
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors...............................................90 Adjusting the Mirrors.......................................... 90
Folding the Mirrors................................................ 91
F
Fan See: Engine Cooling Fan - Diesel.................278
See: Engine Cooling Fan - Gasoline............278
Fastening the Seatbelts..............................36 Seatbelt Locking Modes.................................... 37
Using Seatbelts During Pregnancy................36
Flat Tire See: Changing a Road Wheel....................... 330
Flat Tire Inflation See: Tire Sealant and Inflator Kit................306
Floor Mats......................................................248
Fog Lamps - Front See: Front Fog Lamps........................................ 86
Ford Credit
.........................................................13
US Only..................................................................... 13
493
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control.................................116
Defogging or Clearing the Windshield of Thin Ice................................................................ 117
Defogging the Side Windows in Cold Weather.............................................................. 117
General Hints........................................................ 116
Quickly Cooling the Interior.............................. 117
Recommended Settings for Cooling............117
Recommended Settings for Heating............117
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control.............................................................117
Defogging or Clearing the Windshield of Thin Ice............................................................... 118
Defogging the Side Windows in Cold Weather.............................................................. 118
General Hints......................................................... 117
Quickly Cooling the Interior............................. 118
Quickly Heating the Interior.............................. 117
Recommended Settings for Cooling............118
Recommended Settings for Heating............117
Hints on Driving With Anti-Lock Brakes............................................................182
Home Screen................................................384
Hood Lock See: Opening and Closing the Hood..........270
Horn.....................................................................78
I
Ignition Switch
...............................................139
Starting the Engine............................................ 140
Switching the Ignition Off............................... 139
Switching the Ignition On................................ 140
Switching the Ignition to Accessory Mode................................................................... 139
In California (U.S. Only).............................257
Information Displays
....................................98
General Information........................................... 98
Information Messages
...............................100
Active Park Assist.............................................. 100
Adaptive Cruise Control.................................... 101
Alarm........................................................................\
101
Automatic High Beam Control...................... 102
Auto-Start-Stop................................................. 102Blind Spot Information and Cross Traffic
Alert Systems.................................................. 103
Brake System....................................................... 103
Doors and Locks................................................. 104
Driver Alert............................................................ 104
Engine..................................................................... 104
Fuel System.......................................................... 105
Headlamps........................................................... 105
Hill Start Assist.................................................... 105
Lane Keeping System....................................... 105
Maintenance........................................................ 106
MyKey...................................................................... 107
Parking Aid............................................................ 107
Parking Brake....................................................... 108
Pre-Collision Assist........................................... 108
Rear Window Lock............................................. 108
Remote Control.................................................. 108
Selective Catalytic Reductant System.............................................................. 109
Stability Control.................................................... 111
Starting System..................................................... 111
Steering System.................................................... 111
Tire Pressure Monitoring System................... 112
Transmission......................................................... 112
Wireless Accessory Charging.......................... 113
Installing Child Restraints...........................23 Child Restraints..................................................... 23
Using Lap and Shoulder Belts......................... 23
Using Lower Anchors and Tethers for Children (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster
.........................................93
Instrument Lighting Dimmer.....................83
Instrument Panel - LHD................................19
Instrument Panel - RHD...............................18
Interior Lamps
.................................................88
Courtesy Lamp..................................................... 88
Reading Lamps..................................................... 88
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror..................91
Interior Mirror - Vehicles Without: Auto-Dimming Interior Mirror..................91
Introduction.........................................................7
J
Jump Starting the Vehicle........................252 Connecting the Jumper Cables.................... 252
495
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Jump Starting......................................................
253
Preparing Your Vehicle..................................... 252
Removing the Jumper Cables....................... 253
K
Keyless Entry....................................................70
Disabled Keys.......................................................... 71
General Information............................................ 70
Locking and Unlocking the Doors with the Key Blade............................................................ 72
Locking Your Vehicle........................................... 70
Passive Key............................................................. 70
Unlocking Your Vehicle........................................ 71
Keys and Remote Controls.........................54
L
Lane Keeping System..................................212 Lane Keeping System Display........................ 214
Lane Keeping System Messages.................. 216
Lane Keeping System Settings...................... 213
Lane Keeping System Warning Lamps and Indicators.......................................................... 215
Switching Lane Keeping System On or Off........................................................................\
213
Liftgate...............................................................73
Lighting Control..............................................82 Headlamp Flasher............................................... 83
High Beams............................................................ 82
Parking Lamps...................................................... 82
Lighting
..............................................................82
General Information............................................ 82
Load Carriers See: Roof Racks and Load Carriers.............232
Load Carrying
................................................229
Load Limit.......................................................233
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 237
Vehicle Loading - with and without a Trailer................................................................. 233
Locking and Unlocking................................66 Autolock.................................................................. 68
Autounlock............................................................. 68
Emergency Locking with the Key................... 68
Locking and Unlocking the Doors From Inside................................................................... 66Locking and Unlocking the Doors with the
Key Blade............................................................ 67
Opening the Double Rear Doors.................... 66
Opening the Double Rear Doors From Inside................................................................... 69
Remote Control.................................................... 66
Smart Unlocks for Integrated Keyhead Transmitter......................................................... 67
Unlocking the Doors with the Interior Door Handles............................................................... 67
Luggage Anchor Points.............................229
Lug Nuts See: Changing a Road Wheel....................... 330
Lug Nuts
..........................................................335
M
Maintenance..................................................270 General Information......................................... 270
Manual Climate Control
..............................114
Directing Air to the Footwell Air Vents.........114
Directing Air to the Instrument Panel Air
Vents.................................................................... 114
Directing Air to the Windshield Air Vents.................................................................... 114
Setting the Blower Motor Speed................... 114
Setting the Temperature................................... 115
Switching Maximum Cooling On and Off........................................................................\
. 114
Switching Maximum Defrost On and Off........................................................................\
. 114
Switching the Air Conditioning On and Off........................................................................\
. 114
Switching the Climate Control On and Off........................................................................\
. 114
Switching the Recirculated Air On and Off........................................................................\
. 114
Manual Liftgate
...............................................73
Closing the Liftgate.............................................. 73
Opening the Liftgate........................................... 73
Unlocking the Liftgate......................................... 73
Manual Seats
..................................................122
Adjusting the Lumbar Support...................... 123
Adjusting the Seat Backrest........................... 123
Adjusting the Seat Height................................ 123
Moving the Seat Backward and Forward.............................................................. 122
Single Passenger Seat...................................... 123
496
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Under Hood Overview - 2.5L, LHD.........274
Under Hood Overview - 2.5L, RHD........275
Unique Driving Characteristics................152
USB Port..........................................................376
Using Adaptive Cruise Control...............204 Automatic Cancellation.................................. 207
Blocked Sensor.................................................. 208
Canceling the Set Speed................................ 207
Changing the Set Speed................................ 206
Detection Issues................................................. 207
Following a Vehicle........................................... 205
Hilly Condition Usage....................................... 207
Overriding the System..................................... 206
Resuming the Set Speed................................ 207
Setting the Adaptive Cruise Speed............205
Setting the Gap Distance............................... 206
Switching Adaptive Cruise Control Off....................................................................... 207
Switching Adaptive Cruise Control On....................................................................... 204
Switching to Normal Cruise Control..........209
System Not Available...................................... 208
Using Cruise Control...................................203 Switching Cruise Control Off........................ 203
Switching Cruise Control On......................... 203
Using MyKey With Remote Start Systems..........................................................64
Using Snow Chains.....................................325 Vehicles with Stability Control..................... 326
Using Stability Control...............................186
Using Traction Control...............................184 Switching Traction Control On or Off.........184
Traction Control Indicator............................... 184
Traction Control Off Warning Lamp...........184
Using Voice Recognition
............................376
Apps....................................................................... 389
Automatic Blower Motor Speed Reduction........................................................ 390
Entertainment.................................................... 385
General.................................................................. 384
Navigation............................................................ 388
Phone..................................................................... 387
Phone Voice Service......................................... 376
Voice Settings..................................................... 389
Using Winter Tires.......................................325
Utilizing the Mediation/Arbitration Program (Canada Only)
........................259 V
Vehicle Care
...................................................296
Vehicle Certification Label.......................344
Vehicle Identification Number
................343
Vehicle Storage............................................302
Battery................................................................... 303
Body....................................................................... 303
Brakes.................................................................... 303
Cooling system................................................... 303
Engine.................................................................... 303
Fuel system......................................................... 303
General.................................................................. 303
Miscellaneous..................................................... 304
Removing Vehicle From Storage.................304
Tires........................................................................\
303
Ventilation See: Climate Control.......................................... 114
VIN See: Vehicle Identification Number............343
W
Warning Lamps and Indicators................94 Adaptive Cruise Control Indicator.................94
Airbag Warning Lamp........................................ 94
Anti-Lock Brake System Warning Lamp.................................................................... 94
Blind Spot Information System Indicator .............................................................. 94
Brake System Warning Lamp.......................... 95
Cruise Control Indicator..................................... 95
Direction Indicator............................................... 95
Engine Coolant Temperature Warning Lamp
.................................................................... 95
Engine Warning Lamps...................................... 95
Fasten Seatbelt Warning Lamp..................... 95
Front Fog Lamp Indicator................................. 95
Hazard Flashers Warning Lamp..................... 96
High Beam Headlamp Indicator.................... 96
Ignition Warning Lamp...................................... 96
Lamps on Indicator............................................. 96
Low Fuel Level Warning Lamp....................... 96
Low Tire Pressure Warning Lamp.................. 96
Oil Pressure Warning Lamp............................. 96
Stability Control and Traction Control Indicator............................................................. 96
502
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index