9
911 Assist............................................................52
A
A/C See: Climate Control.......................................... 114
About 911 Assist
..............................................52
About This Manual...........................................7
ABS See: Brakes............................................................ 181
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 182
Accessories....................................................425
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control...........204
Active Park Assist.........................................193 Using Active Park Assist.................................. 194
Adjusting the Headlamps.........................287 Horizontal Aim Adjustment........................... 288
Vertical Aim Adjustment................................. 287
Adjusting the Steering Wheel....................78
Airbag Disposal................................................51
Air Conditioning See: Climate Control.......................................... 114
Air Filter See: Changing the Engine Air Filter - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue............................................................. 293
See: Changing the Engine Air Filter - 2.5L.................................................................... 294
Alarm See: Anti-Theft Alarm........................................ 76
AM/FM Radio - Vehicles Without: SYNC 3
.......................................................................372
Selecting a Radio Source................................ 372
Anti-Theft Alarm
............................................76
Alarm System........................................................ 76
Arming the Alarm.................................................. 77
Disarming the Alarm............................................ 77
Full Guard and Reduced Guard....................... 76
Triggering the Alarm............................................ 76
Appendices...................................................446 Apps..................................................................397
Using Apps on an Android Device...............398
Using Apps on an iOS Device....................... 398
Using Mobile Navigation on an Android Device............................................................... 398
At a Glance........................................................18
Audible Warnings and Indicators.............96 Airbag Secondary Warning Audible
Warning.............................................................. 96
Automatic Transmission Audible Warning.............................................................. 96
Door Ajar Audible Warning............................... 96
Fasten Seatbelt Audible Warning.................. 97
Headlamps On Audible Warning.................... 97
Key in Ignition Audible Warning...................... 97
Parking Brake On Audible Warning................97
Audio System
................................................367
General Information.......................................... 367
Audio Unit Clock and Date Displays - Vehicles Without: SYNC 3......................373
Adjusting the Clock........................................... 373
Audio Unit - Vehicles With: SYNC 3.......371 Adjusting the Volume........................................ 371
Changing Radio Stations................................. 371
Pausing or Playing Media................................ 372
Seek Down and Previous Track Button................................................................ 372
Seek Up and Next Track Button.................... 371
Sound Settings.................................................... 372
Switching the Audio Unit On and Off..........371
Switching the Screen On and Off................372
Audio Unit - Vehicles Without: SYNC 3
......................................................................368
Adjusting the Volume...................................... 369
Changing Radio Stations................................ 369
Pausing or Playing Media................................. 371
Returning to the Previous Screen................370
Scrolling Through the Menu Options.........370
Seek Down and Previous Track Button............................................................... 370
Seek Up and Next Track Button................... 370
Selecting a Menu Option................................ 370
Selecting Media................................................. 369
Selecting the Radio.......................................... 369
Sound Settings.................................................... 371
Switching the Audio Unit On and Off........368
Switching the Screen On and Off.................371
System Settings.................................................. 371
489
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index
Engine.....................................................................
351
Fuel Tank............................................................... 353
Grease.................................................................... 354
Locks...................................................................... 354
Washer Reservoir............................................... 353
Capacities and Specifications - 2.5L.................................................................355
Air Conditioning System................................. 355
Automatic Transmission................................. 359
Brake System...................................................... 358
Engine.................................................................... 356
Fuel Tank.............................................................. 358
Grease................................................................... 360
Locks...................................................................... 359
Washer Reservoir............................................... 358
Capacities and Specifications................337
Cargo Nets.....................................................230
Installing the Net............................................... 230
Removing the Net.............................................. 232
Car Wash See: Cleaning the Exterior............................... 297
Catalytic Converter
......................................166
On-Board Diagnostics System..................... 166
Changing a Bulb..........................................288 Central High Mounted Brake Lamp............292
Front Fog Lamps................................................. 291
Headlamp............................................................ 289
Interior Lamps..................................................... 292
License Plate Lamp.......................................... 292
Rear Lamps........................................................... 291
Side Direction Indicator.................................. 290
Changing a Fuse
..........................................269
Fuse Types........................................................... 269
General Information......................................... 269
Passenger Compartment Fuse Box...........269
Changing a Road Wheel...........................330 Changing a Road Wheel...................................331
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 330
Stowing the Flat or Spare Tire...................... 334
Changing the 12V Battery
.........................284
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue........................................................293
Changing the Engine Air Filter - 2.5L
................................................................294
Changing the Front Wiper Blades.........285 Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate...........286
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors........287
Changing the Wi-Fi Hotspot Name or Password - Vehicles With: SYNC
3......................................................................366
Changing the Wi-Fi Hotspot Name or Password - Vehicles Without: SYNC
3......................................................................366
Checking MyKey System Status...............63
Checking the Wiper Blades
.....................285
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning.........................32
Child Safety
.......................................................21
General Information............................................. 21
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cigar Lighter
...................................................136
Cleaning Leather Seats..............................301
Cleaning Products
.......................................296
Cleaning the Exterior..................................297 Cleaning the Headlamps................................ 297
Exterior Chrome Parts..................................... 298
Exterior Plastic Parts........................................ 298
Stripes or Graphics........................................... 298
Underbody........................................................... 298
Under Hood......................................................... 298
Cleaning the Instrument Panel and Instrument Cluster Lens.........................301
Cleaning the Interior...................................299 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 299
Instrument Cluster Screens, LCD Screens and Radio Screens...................................... 300
Leather Interior.................................................. 300
Mirrors................................................................... 300
Rear Windows.................................................... 300
Seatbelts.............................................................. 299
Storage Compartments, Cup Holders and Ashtrays............................................................ 301
Suede Micro Fiber Fabric............................... 300
Cleaning the Wheels..................................302
Cleaning the Windows and Wiper Blades...........................................................299
491
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index
Switching Driver Alert On or Off.....................
211
Driver and Passenger Airbags...................44 Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment........................................................ 44
Driver Knee Airbag.........................................49
Driving Aids.....................................................210
Driving Hints...................................................247
Driving Through Water...............................248
DRL See: Daytime Running Lamps......................... 84
E
Eco......................................................................221 Eco Mode System Display............................... 221
Principle of Operation....................................... 221
Economical Driving
......................................247
Electromagnetic Compatibility..............446
Emergency Call Limitations.......................53
Emergency Call Requirements..................52
Emission Law
.................................................165
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........166
Tampering With a Noise Control System............................................................... 165
End User License Agreement.................448 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 448
Engine Block Heater....................................150 Using the Engine Block Heater....................... 151
Engine Coolant Check................................278 Adding Coolant................................................... 279
Coolant Change................................................. 280
Engine Coolant Temperature Management.................................................. 282
Fail-Safe Cooling............................................... 280
Recycled Coolant.............................................. 280
Severe Climates................................................. 280
Engine Cooling Fan - Diesel.....................278
Engine Cooling Fan - Gasoline................278
Engine Emission Control............................165
Engine Immobilizer See: Passive Anti-Theft System..................... 74
Engine Oil Check..........................................276 Adding Engine Oil............................................... 277
Engine Oil Dipstick - 1.5L EcoBlue.........276 Engine Oil Dipstick - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel/2.5L.....................276
Engine Specifications - 1.5L EcoBlue.........................................................337
Engine Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel...............................338
Engine Specifications - 2.5L....................339
Entertainment..............................................390 Playing Music From a USB or Media
Player................................................................. 391
Streaming Music From a Bluetooth Device............................................................... 390
Using the Radio.................................................. 390
Environment......................................................17
Essential Towing Checks...........................241 Before Towing a Trailer.................................... 243
Hitches................................................................... 242
Launching or Retrieving a Boat or Personal Watercraft....................................................... 244
Safety Chains...................................................... 242
Trailer Brakes....................................................... 243
Trailer Lamps....................................................... 243
Trailer Towing Connector................................ 242
When Towing a Trailer..................................... 243
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors...............................................90 Adjusting the Mirrors.......................................... 90
Folding the Mirrors................................................ 91
F
Fan See: Engine Cooling Fan - Diesel.................278
See: Engine Cooling Fan - Gasoline............278
Fastening the Seatbelts..............................36 Seatbelt Locking Modes.................................... 37
Using Seatbelts During Pregnancy................36
Flat Tire See: Changing a Road Wheel....................... 330
Flat Tire Inflation See: Tire Sealant and Inflator Kit................306
Floor Mats......................................................248
Fog Lamps - Front See: Front Fog Lamps........................................ 86
Ford Credit
.........................................................13
US Only..................................................................... 13
493
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index
Jump Starting......................................................
253
Preparing Your Vehicle..................................... 252
Removing the Jumper Cables....................... 253
K
Keyless Entry....................................................70
Disabled Keys.......................................................... 71
General Information............................................ 70
Locking and Unlocking the Doors with the Key Blade............................................................ 72
Locking Your Vehicle........................................... 70
Passive Key............................................................. 70
Unlocking Your Vehicle........................................ 71
Keys and Remote Controls.........................54
L
Lane Keeping System..................................212 Lane Keeping System Display........................ 214
Lane Keeping System Messages.................. 216
Lane Keeping System Settings...................... 213
Lane Keeping System Warning Lamps and Indicators.......................................................... 215
Switching Lane Keeping System On or Off........................................................................\
213
Liftgate...............................................................73
Lighting Control..............................................82 Headlamp Flasher............................................... 83
High Beams............................................................ 82
Parking Lamps...................................................... 82
Lighting
..............................................................82
General Information............................................ 82
Load Carriers See: Roof Racks and Load Carriers.............232
Load Carrying
................................................229
Load Limit.......................................................233
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 237
Vehicle Loading - with and without a Trailer................................................................. 233
Locking and Unlocking................................66 Autolock.................................................................. 68
Autounlock............................................................. 68
Emergency Locking with the Key................... 68
Locking and Unlocking the Doors From Inside................................................................... 66Locking and Unlocking the Doors with the
Key Blade............................................................ 67
Opening the Double Rear Doors.................... 66
Opening the Double Rear Doors From Inside................................................................... 69
Remote Control.................................................... 66
Smart Unlocks for Integrated Keyhead Transmitter......................................................... 67
Unlocking the Doors with the Interior Door Handles............................................................... 67
Luggage Anchor Points.............................229
Lug Nuts See: Changing a Road Wheel....................... 330
Lug Nuts
..........................................................335
M
Maintenance..................................................270 General Information......................................... 270
Manual Climate Control
..............................114
Directing Air to the Footwell Air Vents.........114
Directing Air to the Instrument Panel Air
Vents.................................................................... 114
Directing Air to the Windshield Air Vents.................................................................... 114
Setting the Blower Motor Speed................... 114
Setting the Temperature................................... 115
Switching Maximum Cooling On and Off........................................................................\
. 114
Switching Maximum Defrost On and Off........................................................................\
. 114
Switching the Air Conditioning On and Off........................................................................\
. 114
Switching the Climate Control On and Off........................................................................\
. 114
Switching the Recirculated Air On and Off........................................................................\
. 114
Manual Liftgate
...............................................73
Closing the Liftgate.............................................. 73
Opening the Liftgate........................................... 73
Unlocking the Liftgate......................................... 73
Manual Seats
..................................................122
Adjusting the Lumbar Support...................... 123
Adjusting the Seat Backrest........................... 123
Adjusting the Seat Height................................ 123
Moving the Seat Backward and Forward.............................................................. 122
Single Passenger Seat...................................... 123
496
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index
Playing Media From a USB Device -
Vehicles Without: SYNC 3......................375
Selecting the USB Device............................... 376
Supported Audio File Formats...................... 375
Post-Crash Alert System..........................254
Power Door Locks See: Locking and Unlocking............................. 66
Power Seats
....................................................124
Power Windows - Vehicles With: One-Touch Open Driver Window.........90
One-Touch Open................................................. 90
Power Windows - Vehicles With: Rear Power Windows .........................................89
Bounce-Back......................................................... 89
One-Touch Close................................................. 89
One-Touch Open................................................. 89
Rear Window Lock.............................................. 90
Pre-Collision Assist
.....................................223
Distance Alert...................................................... 225
Distance Indication........................................... 225
Pre-Collision Assist Information Messages.......................................................... 227
Pre-Collision Assist System Sensors.........226
Pre-Collision Assist Warning Lamp.............227
Programming a MyKey..................................61
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 330
Push Button Ignition Switch....................140 Failure to Start - Vehicles with Manual
Transmission................................................... 140
Fast Restart........................................................... 142
Key Outside Vehicle Audible Warning.........142
Starting System Information Messages.......................................................... 142
Starting The Engine - Vehicles with Automatic Transmission............................ 140
Starting The Engine - Vehicles with Manual Transmission................................................... 140
Stopping the Engine When Your Vehicle is Moving - Vehicles with Automatic
Transmission.................................................... 141
Stopping the Engine When Your Vehicle is Moving - Vehicles with Manual
Transmission.................................................... 141
Stopping the Engine When Your Vehicle is Stationary - Vehicles with Automatic
Transmission.................................................... 141Stopping the Engine When Your Vehicle is
Stationary - Vehicles with Manual
Transmission.................................................... 141
Switching the Ignition On to Accessory Mode.................................................................. 140
Vehicles with a Diesel Engine........................ 140
R
Rear Parking Aid
............................................187
Object Distance Indicator............................... 188
Rear Parking Aid Information Messages.......................................................... 189
Rear Passenger Climate Controls...........118 Adjusting the Blower Motor Speed...............118
Directing Air to the Footwell Air Vents........118
Directing Air to the Overhead Air
Vents................................................................... 118
Directing Air to the Overhead Air Vents and the Footwell Air Vents.................................. 118
Switching the Rear Passenger Climate Controls On and Off...................................... 118
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row
Seating...........................................................132
Second Row Seats............................................. 132
Third Row Seats.................................................. 133
Rear Seats - Long Wheelbase, Vehicles With: Second Row Dual Captain
Chairs..............................................................125
Second Row Seats............................................. 125
Third Row Seats................................................... 127
Rear Seats - Short Wheelbase................128 Second Row Seats............................................. 128
Third Row Seats.................................................. 130
Rear Under Floor Storage
.........................229
Adjustable Load Floor...................................... 229
Passenger Compartment Floor.................... 229
Rear View Camera
......................................200
Switching the Rear View Camera Off........202
Switching the Rear View Camera On..........201
Using the Display................................................ 201
Vehicles With Parking Aid............................... 202
Rear View Camera See: Rear View Camera.................................. 200
Rear Window Wiper and Washers............81 Rear Window Washer.......................................... 81
Rear Window Wiper............................................. 81
498
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index
Mobile Apps........................................................
406
Navigation............................................................ 405
Phone..................................................................... 401
Radio...................................................................... 404
Sound.................................................................... 399
Valet Mode............................................................ 412
Vehicle.................................................................... 410
Voice Control......................................................... 411
Wi-Fi & Hotspot................................................ 408
Side Airbags.....................................................48
Side Sensing System...................................191
Object Distance Indicator................................ 192
Sitting in the Correct Position..................120
Sliding Door
.....................................................69
Snow Chains See: Using Snow Chains................................. 325
Spare Wheel See: Changing a Road Wheel....................... 330
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 15
On Board Diagnostics Data Link Connector............................................................ 15
Special Instructions.............................................. 14
Using Your Vehicle as an Ambulance............15
Using Your Vehicle With a Snowplow...........15
Special Operating Conditions Scheduled Maintenance..............................................434
Speed Control See: Cruise Control........................................... 203
Stability Control
............................................185
Principle of Operation....................................... 185
Starter Switch See: Ignition Switch........................................... 139
Starting a Diesel Engine
.............................148
Engine Warning Lamps.................................... 149
Failure to Start..................................................... 148
Glow Plug Indicator........................................... 149
Guarding Against Exhaust Fumes................149
Important Ventilating Information...............149
Starting System Information Messages.......................................................... 150
Stopping the Engine When Your Vehicle is Moving............................................................... 148
Stopping the Engine When Your Vehicle is Stationary......................................................... 148
Vehicles with an Ignition Key......................... 148Vehicles with a Push Button Ignition
Switch................................................................ 148
Starting a Flex Fuel Engine.......................146 Automatic Shutdown....................................... 146
Failure to Start..................................................... 146
Flex Fuel Engine Start System...................... 146
Guarding Against Exhaust Fumes................147
Important Ventilating Information...............147
Stopping the Engine When Your Vehicle is Moving................................................................ 147
Stopping the Engine When Your Vehicle is Stationary......................................................... 147
Starting a Gasoline Engine........................142 Automatic Engine Shutdown......................... 143
Engine Warning Lamps.................................... 145
Failure to Start..................................................... 143
Guarding Against Exhaust Fumes................144
Important Ventilating Information...............145
Starting System Information Messages.......................................................... 145
Stopping the Engine When Your Vehicle is Moving............................................................... 144
Stopping the Engine When Your Vehicle is Stationary......................................................... 144
Vehicles with an Ignition Key.......................... 143
Vehicles with a Push Button Ignition Switch................................................................ 143
Starting and Stopping the Engine..........139 General Information.......................................... 139
Steering............................................................222 Adaptive Learning.............................................. 223
Electric Power Steering.................................... 222
Steering Wheel................................................78
Storage Compartments
.............................138
Streaming Bluetooth Audio - Vehicles Without: SYNC 3
.......................................375
Selecting a Bluetooth Source........................ 375
Sun Shades
......................................................92
Bounce-Back......................................................... 92
Opening and Closing the Sun Shade...........92
Sun Shade Relearning........................................ 92
Supplementary Restraints System.........43 Principle of Operation........................................ 43
Switching Off the Engine..........................150 Vehicles With a Turbocharger....................... 150
Symbols Glossary
.............................................7
SYNC™ 3.........................................................377
General Information.......................................... 377
500
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index
SYNC™ 3 Troubleshooting.......................412
T
Technical Specifications See: Capacities and Specifications.............337
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................258
Tire Care
............................................................311
Glossary of Tire Terminology.......................... 312
Information About Uniform Tire Quality Grading............................................................... 311
Information Contained on the Tire Sidewall............................................................. 313
Temperature A B C............................................. 312
Traction AA A B C................................................ 312
Treadwear............................................................... 311
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit................306
Tire Pressure Monitoring System...........326 Changing Tires With a Tire Pressure
Monitoring System........................................ 327
Tire Pressure Monitoring System Reset Procedure........................................................ 329
Understanding Your Tire Pressure Monitoring System ....................................... 327
Tire Pressures
................................................334
Tire Repair Kit See: Tire Sealant and Inflator Kit................306
Tire Sealant and Inflator Kit....................306 After Using the Tire Sealant and Inflator
Kit........................................................................\
310
Using the Tire Sealant and Inflator Kit........................................................................\
307
Tires See: Wheels and Tires..................................... 305
Towing a Trailer............................................238 Load Placement................................................. 238
Towing Points
................................................254
Front Towing Point............................................ 254
Rear Towing Point............................................. 254
Towing Eye Location......................................... 255
Towing the Vehicle on Four Wheels..........................................................245
Emergency Towing............................................ 245
Recreational Vehicle Towing......................... 245
Towing.............................................................238 Traction Control............................................184
Principle of Operation.......................................184
Trailer Sway Control...................................239
Transmission Code Designation - 6-Speed Automatic
Transmission..............................................344
Transmission Code Designation - 8-Speed Automatic
Transmission..............................................345
Transmission..................................................176
Transporting the Vehicle
...........................244
Trip Computer...............................................100
Average Fuel........................................................ 100
Digital Speedometer........................................ 100
Distance to Empty............................................. 100
Resetting the Trip Computer......................... 100
Trip Odometer..................................................... 100
Type Approvals
.............................................476
China...................................................................... 486
Radio Frequency Certification for Keys and Remote Controls.......................................... 486
Radio Frequency Certifications for Blind Spot Information System......................... 484
Radio Frequency Certifications for Body Control Module............................................. 486
Radio Frequency Certifications for Cruise Control Module............................................. 486
Radio Frequency Certifications for Mid Range Radar................................................... 478
Radio Frequency Certifications for Passive Anti-Theft System........................................ 479
Radio Frequency Certifications for Radio Transceiver Module...................................... 482
Radio Frequency Certifications for SYNC 3........................................................................\
.. 486
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)................476
Radio Frequency Certifications for Wireless Charging........................................................... 485
Radio Frequency Statement for Audio Unit..................................................................... 487
U
Under Hood Overview - 1.5L EcoBlue.........................................................272
Under Hood Overview - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel................................273
501
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index
Stability Control and Traction Control Off
Warning Lamp.................................................. 96
Washer Fluid Check....................................283
Washers See: Cleaning the Exterior............................... 297
See: Wipers and Washers................................. 79
Waxing.............................................................298
Wheel Nuts See: Changing a Road Wheel....................... 330
Wheels and Tires.........................................305 General Information......................................... 305
Wi-Fi Hotspot...............................................365
Windows and Mirrors...................................89
Windshield Washers
......................................81
Windshield Wipers.........................................79 Intermittent Wipe................................................. 79
Winter Tires See: Using Winter Tires.................................... 325
Wiper Blades See: Checking the Wiper Blades.................. 285
Wipers and Washers
.....................................79
Wireless Accessory Charging....................137
Wrecker Towing See: Transporting the Vehicle....................... 244
503
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index