
AUTOMATIC CLIMATE
CONTROL
Note:
Depending on your vehicle option
package, the controls may look different
from what you see here.
Note: You can switch temperature units
between Fahrenheit and Celsius.
Note: For Hybrid Electric Vehicle (HEV) and
Plug-In Hybrid Electric Vehicle (PHEV)
vehicles, the air conditioning compressor
may run, and you may feel airflow when the
climate control is off to provide cooling to
the battery.
Directing the Airflow Press and release the button to
direct airflow to the windshield
air vents and de-mister.
Press and release the button to
direct airflow to the instrument
panel air vents.
Press and release the button to
direct airflow to the footwell air
vents.
You can direct air through any combination
of these air vents.
Setting the Blower Motor Speed Press and release + or - to adjust
the volume of air circulated in
the vehicle. Setting the Temperature Press the buttons on the left-hand side of
the climate control to set the left-hand
temperature.
Note:
This control also adjusts the
right-hand side temperature when you
switch off dual zone mode.
Press the buttons on the right-hand side
of the climate control to set the right-hand
temperature.
Switching Auto Mode On and Off Press and release the button to
switch on automatic operation.
Repeatedly press the button to
adjust auto mode.
The system adjusts the blower motor
speed, air distribution, air conditioning
operation, and outside or recirculated air
to reach and maintain the temperature you
have set.
Under high humidity conditions, the system
adjusts the blower motor speed, air
distribution and air conditioning operation
to reduce window fogging.
Note: The system starts at the previous
setting when you switch on AUTO mode.
Note: You can also switch off dual zone
mode by pressing and holding the button
for more than two seconds.
102
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Climate ControlE286486 E266187 E266186

Auto Mode Indicator Status
Description
Auto Mode Indicator
Status
One indicator illumin-
ated. •
The blower motor speed is reduced.
•Use this setting to minimize the amount of noise from
the blower motor.
• This setting increases the time taken to cool the
interior.
Two indicators illumin-
ated. •
The blower motor speed is moderate.
Three indicators illumin-
ated. •
The blower motor speed is increased.
•Use this setting to reduce the time taken to cool the
interior.
• This setting increases the amount of noise from the
blower motor.
Smart Zone - Hybrid Electric Vehicle
(HEV), Plug-In Hybrid Electric Vehicle
(PHEV)
If there is not an occupant in the front
passenger seat, the climate control system
may default to single zone to improve fuel
economy, if you were previously in dual
zone operation. When this occurs, dual
zone turns off and the passenger set point
changes to match the driver set point.
Adjust the passenger set point normally to
use dual zone operation without a
passenger present. The system remains in
dual zone operation until you switch the
vehicle off.
You can disable or re-enable the Smart
Zone feature by pressing and holding
AUTO for more than four seconds. Both
set point displays begin flashing to signify
when the feature disables. The system
returns to previous state after you release
AUTO
. Switching the Air Conditioning On
and Off Press and release the button.
Use air conditioning with recirculated air
to improve cooling performance and
efficiency.
Note: In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Note: The
A/C LED light may turn on and
off based on the temperature setting or the
current conditions.
Switching the Climate Control On
and Off Press and release the button.
103
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Climate Control

Switching Maximum Air
Conditioning On and Off
Press and release the button for
maximum cooling.
The driver and passenger temperatures
are set to LO, recirculated air flows through
the instrument panel air vents, air
conditioning turns on and the blower motor
adjusts to the highest speed.
Switching Maximum Defrost On
and Off Press and release the button for
maximum defrosting.
The driver and passenger temperatures
are set to HI, air flows through the
windshield air vents, and the blower motor
adjusts to the highest speed.
Note: Depending on your region, air
conditioning turns on.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
Note: The heated rear window also turns
on when you select maximum defrost.
Switching Recirculated Air On and
Off Press and release the button to
switch between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may
reduce the time needed to cool the interior,
when used with A/C, and reduce unwanted
odors from entering your vehicle. Note:
Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Automatic Climate Control
Note: Adjusting the settings when your
vehicle interior is extremely hot or cold is
not necessary. Automatic mode is best
recommended to maintain set temperature.
Note: The system adjusts to heat or cool
the interior to the temperature you select
as quickly as possible.
Note: For the system to function efficiently,
the instrument panel and side air vents
should be fully open.
104
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Climate Control

12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
Note: If the power supply does not work
after you switch the ignition off, switch the
ignition on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an
accessory plug into the power point. This
damages the power point and may blow
the fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods. USB Port and Power Point
Locations
USB Ports and Power Points may be in the
following locations:
•
On the lower instrument panel.
• Inside the center console.
• On the front of the center console.
• On the rear of the center console.
• In the cargo area.
• On the passenger side floor panel.
• 3rd row on the quarter trim panels.
Note: Some of the USB ports may not have
data transfer capabilities.
Note: Incorrect use of the USB ports can
cause damage not covered by the vehicle
warranty.
110 Volt AC Power Point WARNING: Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due
to powering multiple devices that can
reach beyond the 150 watt load limit and
could result in fire or serious injury.
Note: The power point turns off when you
switch off the ignition, when the vehicle is
not in accessory mode or when the battery
voltage drops below 11 volts.
You can use the power point for electric
devices that require up to 150 watts. It is
on the rear of the center console.
115
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Auxiliary Power Points

When the indicator light on the power point
is:
•
On: The power point is working, the
ignition is ON or the vehicle is in
accessory mode.
• Off: The power point is OFF, the ignition
is OFF or the vehicle is not in accessory
mode.
• Flashing: The power point is in fault
mode.
Due to the different technologies used on
its construction, some devices may exceed
the capacity shown on its label when they
are initially plugged-in.
The power outlet temporarily turns off
power when in fault mode if the device
exceeds the 150 watt limit. Unplug your
device and switch the ignition off. Switch
the ignition back on, but do not plug your
device back in. Let the system cool off and
switch the ignition off to reset the fault
mode. Switch the ignition back on and
make sure the indicator light remains on.
Do not use the power point for certain
electric devices, including:
• Cathode-ray, tube-type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven
refrigerators. •
Measuring devices, which process
precise data, such as medical
equipment or measuring equipment.
• Other appliances requiring an
extremely stable power supply such as
microcomputer-controlled electric
blankets or touch-sensor lamps.
116
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Auxiliary Power PointsE247586

HYBRID VEHICLE OPERATION
(IF EQUIPPED)
This hybrid vehicle combines electric and
gasoline propulsion to provide
breakthrough performance and improved
efficiency. Familiarizing yourself with these
unique characteristics provides an optimal
driving experience from your vehicle.
Starting
When you start your vehicle, a
green READY indicator light
appears in the instrument cluster
and a ready to drive message appears,
letting you know that your vehicle is ready
for driving.
The engine may not start because your
vehicle has a silent key start feature. This
fuel saving feature allows your vehicle to
be ready to drive without requiring the gas
engine to be running. The indicator remains
on when your vehicle is on, whether the
engine is running or not, to indicate your
vehicle is capable of movement using the
electric motor, gas engine or both.
Typically, the engine does not start unless
the vehicle is cold, a climate control
change is requested or you press the
accelerator pedal.
Driving
The gas engine automatically starts and
stops to provide power when needed and
to save fuel when not needed. When
coasting at low speeds, coming to a stop,
or standing, the gas engine normally shuts
down and your vehicle operates in
electric-only mode.
Conditions that may cause the engine to
start up or remain running include:
• Considerable vehicle acceleration.
• Climbing a hill. •
Charge level of high voltage battery is
low.
• High or low outside temperatures in
order to provide system heating or
cooling.
• Engine not warm enough to provide
passenger requested cabin
temperature.
• Towing a trailer.
• Selectable drive modes: Certain
selectable drive modes may cause the
engine to run. See About Drive Mode
Control (page 179).
Stopping
The gas engine may shut off to conserve
fuel as you come to a stop. Restarting your
vehicle is not required. Simply step on the
accelerator when you are ready to drive.
Transmission Operation
The engine and electric motor together
propel the vehicle through the automatic
transmission. This is normal hybrid
operating and helps deliver fuel efficiency
and performance.
Battery
Your hybrid has a high voltage battery. A
cool battery maintains battery life and
provides the best possible performance.
The high voltage battery is cooled by the
vehicle's air conditioning system. When
the air conditioning system is on, you may
notice a slight increase in air temperature
coming from the climate control vents
while the system cools the battery. You
may notice cool air flowing from the vents
when the air conditioning or blower is off.
122
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Unique Driving CharacteristicsE293827

You may also notice during extending
downhill driving that your engine continues
to run instead of shutting off. During this
engine braking, the engine stays on, but it
is not using any fuel. You may also hear a
slight whine or whistle when operating your
vehicle. This is the normal operation of the
electric motor in the hybrid system.
Braking
Your hybrid has standard hydraulic braking
and regenerative braking. Regenerative
braking is performed by your transmission
and it captures brake energy and stores it
in the high voltage battery. You may notice
the transmission changing gears while
decelerating. This is normal, and is used to
capture the maximum energy back into the
high voltage battery.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode. Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
these tips in mind:
•
Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
123
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Unique Driving Characteristics

All-Wheel Drive Messages
Action / Description
AWD Messages
Displayed when the system has been
automatically disabled to protect itself.
This is caused by operating the vehicle with the compact spare tire installed or if thesystem is overheating. The system willresume normal function and clear this
message after cycling the ignition on and off and driving a short distance with the
road tire re-installed or after the system is allowed to cool.
AWD OFF
Displayed when the all wheel drive systemresumes normal function and clears this
message after driving a short distance with
the road tire re-installed or after the system cools.
AWD Restored
Displayed when the all wheel drive system
has automatically disabled itself due to thesystem overheating.
AWD Temporarily Disabled
Displayed when the all wheel drive systemneeds to temporarily lock to help reduce the heat in the AWD torque actuator.
AWD Temporarily Locked
Displayed in conjunction with the power-train malfunction/reduced power light
when the system is not operating properly. If the warning stays on or continues to
come on, contact your authorized dealer as soon as possible.
AWD Malfunction Service Required
Never use a spare tire of a different size
other than the tire provided. The AWD
system will disable and enter rear-wheel
drive only mode to protect driveline
components if a non-full sized tire is
installed. Some limited AWD traction could
be provided if a mini-spare is installed on
one of the front wheels. If you are in driving
conditions where limited AWD traction is
needed while a mini-spare is installed, it is
recommended the mini-spare be installed
on the front axle. If a mini-spare is installed, this condition is
indicated by a message in the information
display. If there is a message in the
information display from using a non-full
sized spare tire, this indicator should turn
off after reinstalling the repaired or
replaced normal road tire and cycling the
ignition off and on. It is recommended to
146
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing All-Wheel Drive