The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201902 20190502135121
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.
Running Out of Fuel
....................................129
Refueling - Excluding: Hybrid Electric Vehicle (HEV) ............................................
131
Refueling - Hybrid Electric Vehicle (HEV) ........................................................................\
.
133
Fuel Consumption .......................................
136
Engine Emission Control
Emission Law ................................................
138
Catalytic Converter .....................................
139
High Voltage Battery
General Information ...................................
142
Transmission
Automatic Transmission ...........................
143
All-Wheel Drive
Using All-Wheel Drive ................................
145
Brakes
General Information ...................................
152
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
153
Electric Parking Brake ................................
153
Hill Start Assist .............................................
155
Traction Control
Principle of Operation ................................
157
Using Traction Control ...............................
157
Stability Control
Principle of Operation ................................
158
Using Stability Control ..............................
159
Parking Aids
Principle of Operation ...............................
160
Rear Parking Aid ..........................................
160
Rear View Camera .......................................
162Cruise Control
About Cruise Control
.................................
166
Switching Cruise Control On and Off ........................................................................\
166
Setting the Cruise Control Speed .........
166
Canceling the Set Speed ..........................
167
Resuming the Set Speed ..........................
167
Cruise Control Indicators ..........................
167
Driving Aids
Blind Spot Information System .............
168
Cross Traffic Alert .........................................
172
Steering ............................................................
175
Pre-Collision Assist .....................................
175
Drive Mode Control
About Drive Mode Control ........................
179
Selecting a Drive Mode ..............................
179
Drive Modes ...................................................
179
Load Carrying
Load Limit .......................................................
181
Towing
Towing a Trailer ............................................
186
Recommended Towing Weights ............
187
Essential Towing Checks ..........................
188
Towing the Vehicle on Four Wheels ......
190
Driving Hints
Breaking-In ......................................................
191
Reduced Engine Performance .................
191
Economical Driving ......................................
191
Cold Weather Precautions .......................
192
Driving Through Water ...............................
192
Floor Mats ......................................................
193
Roadside Emergencies
Roadside Assistance ..................................
194
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Hazard Flashers
...........................................195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Towing Points ..............................................
200
Customer Assistance
Getting the Services You Need ..............
202
In California (U.S. Only) ...........................
203
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
204
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
205
Getting Assistance Outside the U.S. and Canada .......................................................
205
Ordering Additional Owner's Literature ........................................................................\
207
Reporting Safety Defects (U.S. Only) ........................................................................\
207
Reporting Safety Defects (Canada Only) ........................................................................\
207
Fuses
Fuse Specification Chart .........................
209
Changing a Fuse ...........................................
217
Maintenance
General Information ...................................
219
Opening and Closing the Hood ..............
219
Under Hood Overview - 3.0L ...................
221
Under Hood Overview - 3.3L ..................
222
Engine Oil Dipstick - 3.0L .........................
223
Engine Oil Dipstick - 3.3L .........................
223
Engine Oil Check .........................................
223
Oil Change Indicator Reset .....................
224
Engine Coolant Check ...............................
225
Automatic Transmission Fluid Check ........................................................................\
229
Brake Fluid Check .......................................
229Power Steering Fluid Check
...................
230
Washer Fluid Check ...................................
230
Fuel Filter ........................................................
231
Changing the 12V Battery .........................
231
Checking the Wiper Blades .....................
233
Changing the Front Wiper Blades ........
233
Changing the Rear Wiper Blades ..........
234
Adjusting the Headlamps ........................
234
Changing a Bulb ..........................................
235
Changing the Engine Air Filter - 3.0L ........................................................................\
.
237
Changing the Engine Air Filter - 3.3L ....
238
Vehicle Care
General Information ..................................
240
Cleaning Products ......................................
240
Cleaning the Exterior .................................
240
Waxing ............................................................
242
Cleaning the Engine ...................................
242
Cleaning the Windows and Wiper Blades ........................................................................\
242
Cleaning the Interior ..................................
243
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
243
Repairing Minor Paint Damage .............
244
Cleaning the Wheels .................................
244
Vehicle Storage ...........................................
245
Wheels and Tires
General Information ...................................
247
Tire Care .........................................................
248
Using Snow Chains ....................................
262
Tire Pressure Monitoring System .........
264
Changing a Road Wheel ..........................
269
Technical Specifications ..........................
275
Capacities and Specifications
Engine Specifications - 3.0L ....................
277
Engine Specifications - 3.3L ....................
277
4
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
7
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing IntroductionE154903 E162384 E231157
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
10
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Introduction
Type 2
Changing the Remote Control
Battery
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Make sure you dispose of old
batteries in an environmentally
friendly way. Seek advice from
local authorities about recycling old
batteries. 1. Twist a thin coin in the slot of the
remote control near the key ring to
remove the battery cover.
Note: Do not remove the rubber cover and
circuit board from the front housing of the
remote control.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
2. Remove the old battery.
3. Insert the new battery. Refer to the symbols inside the remote control for
the correct orientation of the battery.
Press the battery down to make sure
it is fully seated in the housing.
4. Reinstall the battery housing cover onto the remote control.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
57
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2
Opening a Rear Door From the
Inside
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
Illuminated Entry (If Equipped)
The interior lamps and some exterior
lamps illuminate when you unlock the
doors with the remote control.
The lamps turn off if:
• The ignition is on.
• You press the remote control lock
button.
• 25 seconds have elapsed.
The lamps do not turn off if:
• You switch them on with the lighting
control.
• Any door is open.
Illuminated Exit
(If Equipped)
The interior lamps and some exterior
lamps illuminate when all doors close and
you switch the ignition off.
The lamps turn off if all the doors remain
closed and:
• 25 seconds have elapsed.
• You lock your vehicle from the outside.
Battery Saver
If you leave the courtesy lamps, interior
lamps or headlamps on, the battery saver
shuts them off 10 minutes after you switch
the ignition off.
61
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Doors and Locks
Rear Interior Lamps
The rear interior lamps may be above the
rear seat or above the rear windows.
Press to switch the lamps on or
off.
Dome Task Lamp (If Equipped)
Note: Prolonged use of the dome task
lamps causes the battery to run out of
charge. Night vision red light on.
A
Lamp off.
B
White light on.
C
Your vehicle may have a red or white dome
task lamp in the headliner. This lamp is at
the rear of your vehicle.
74
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