Conditions that are not covered by the New Vehicle Limited
Warranty are described on pages 13-17. When making warranty
repairs on your vehicle, the dealer will use Ford or Motorcraft
parts or remanufactured or other parts that are authorized by
Ford, at the discretion of Ford or the Ford dealership.
Nothing in this warranty should be construed as requiring
defective parts to be replaced with parts of a different type or
design than the original part, so long as the vehicle functions
properly with the replacement part. Moreover, Ford and its
authorized dealers are entitled to a reasonable time and a
reasonable number of attempts within which to diagnose and
repair any defect covered by this warranty.
In certain instances, Ford may authorize repairs at other than
Ford dealer facilities.
Two separate warranties apply to tires on your new vehicle. The
New Vehicle Limited Warranty covers tire defects in factory
supplied material or workmanship for 100% of labor costs and on a
pro rata adjustment basis for parts. (See the reimbursement
schedule below).
For vehicles within the New Vehicle Limited Warranty time in
service and mileage coverage period, defective tires will be
replaced on a pro rata adjustment basis according to the
following mileage-based Reimbursement Schedule:
MILES DRIVENPERCENT OF PARTS COVERED BY FORD
1-12,000 100%
12,001-24,000 60%
24,001- 36,000 30%
The tire manufacturer also provides you with a separate tire
warranty that may extend beyond the New Vehicle Limited
Warranty coverage. You will find the manufacturer’s tire warranty
with the owner literature supplied with your vehicle. You have the
option of having a tire warranty repair performed by the tire
manufacturer’s authorized service center. If you go to a tire
service center for a repair covered by the New Vehicle Limited
Warranty, you may be charged a prorated amount for wear or
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other charges. If so, you should present your paid invoice
detailing the nature of the charges to any Ford Motor Company
dealership for refund consideration. When making warranty
repairs on your vehicle, the dealer will use Ford or Motorcraft
parts or remanufactured or other parts that are authorized by
Ford. In certain instances, Ford may authorize repairs at other
than Ford dealer facilities. Tire replacements under warranty will
be made with the same brand and model as originally equipped
with the vehicle unless the same brand and model is no longer
available, in which case a tire of the same brand, size, load, speed
and tread type will be used. In some circumstances, Ford may
authorize another brand and/or model to substitute for the
original brand and model, even if still available.
Normal tire wear or damage is not reimbursable. See page 17 for
details of what is not covered.
WHAT IS NOT COVERED UNDER THE NEW VEHICLE LIMITED
WARRANTY?
Damage Caused By:
• abuse, competition, racing, track use or other events
• accidents, collision or objects striking the vehicle (includingdriving through a car wash)
• theft, vandalism, or riot
• fire or explosion
• using contaminated or improper fuel/fluids
• customer-applied chemicals or accidental spills
• driving through water deep enough to cause water to be ingested into any component. i.e. powertrain components
• misuse of the vehicle, such a driving over curbs, overloading or using the vehicle as a permanent stationary power source
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