2020 FORD GT service

Your satisfaction is our #1 goal. If you have any questions or
concerns, or are unsatisfied with the service you are receiving,
follow these steps:
1. Contact the Ford GT Concierge at 1-800-210-5795.
2. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
3. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
4. If you require assistance or clarification on Ford Motor Company
policies or procedures, please contact the Ford Customer
Relationship Center.
In the United States:In Canada:
Ford Motor Company
Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1–800-232-5952)
www.customersaskford.com
Customer Relationship Centre Ford Motor Companyof Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1–800-565-3673 (FORD) www.ford.ca
In Asia-Pacific Region, Sub-Saharan Africa,U.S. Virgin Islands, Central America, the Caribbean, and Israel: In Puerto Rico:
Ford Motor Company
Ford Export Operations
Attention: Customer Relations 1555 Fairlane Drive
Fairlane Business Park #3 Allen Park, MI 48101
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), AmericaSamoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number:(800) 841-FORD (3673)Fax: (313) 390-0804
E-mail: [email protected] Ford International
Business Development, Inc. P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (800) 841-FORD (3673) Fax: (313) 390-0804
E-mail: [email protected] www.ford.com.pr
In Middle East:
Ford Middle East
Customer Relationship Center P.O. Box 21470
Dubai, United Arab Emirates Telephone: 971-4-3326084
Toll-free Number for the Kingdom of Saudi Arabia: 800 8971409 Local Telephone Number for Kuwait: 24810575 Fax: 971-4-3327299
E-mail: [email protected] www.me.ford.com

Table of Contents
1. INTRODUCTION4
2. IMPORTANT INFORMATION YOU SHOULD KNOW 5
If You Need Customer Assistance 5
Know When Your Warranty Begins 5
Check Your Vehicle 5
Maintain Your Vehicle Properly 5
Who Pays For Warranty Repairs? 6
Do Warranties Apply In Other Countries? 7
3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2020-MODEL VEHICLE 8
Limitations And Disclaimers 8
What Is Covered? 11
What Is Not Covered? 13
4. IN ADDITION ... 18
Roadside Service Assistance (United States,
Puerto Rico, and U.S. Virgin Islands) 18
5. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES 19
What Is Covered? 22
What Is Not Covered? 23
6. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES 24
What Is Covered? 28
What Is Not Covered? 30

1. Introduction
Ford Motor Companyand your selling dealer thank you for
selecting one of our Ford Performance products. Our
commitment to you and your vehicle begins with quality
protection and service.
When you need warranty repairs, contact the Ford GT Concierge
at 1-800-210-5795 and we will make arrangements with your
Ford GT Service Dealer.
This booklet explains in detail the warranty coverages that apply
to your 2020 Ford GT. If you bought a previously owned 2020
Ford GT, you are eligible for any remaining warranty coverages.
Ford Motor Company provides the Emissions Defect Warranties
and Emissions Performance Warranties which cover your
emissions control systems.
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2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
The Ford GT Concierge and your Ford GT dealer is available to
assist you with all your automotive needs. Please follow the
procedures outlined on the front page of this booklet.
In addition, if you are an eligible U.S. owner, you may use - at no
cost - the services of the BBB AUTO LINE program. For details,
see Better Business Bureau (BBB) AUTO LINE program, page 34
or call 1-800-955-5100.
KNOW WHEN YOUR WARRANTY BEGINS
YourWarranty Start Date is the day you take delivery of your
new Ford GT.
CHECK YOUR VEHICLE
We inspect each Ford GT carefully at the assembly facility and
again prior to delivery. But occasionally something may slip past
us, and a customer may find that a vehicle was damaged before
he or she took delivery. If you see any damage when you receive
your vehicle, notify your dealership within one week.
MAINTAIN YOUR VEHICLE PROPERLY
Your Ford GT Owner’s Manual includes the scheduled
maintenance required for your vehicle. Proper maintenance
guards against major repair expenses resulting from neglect or
inadequate maintenance, may help increase the value you
receive when you sell or trade your vehicle, and is important in
allowing your vehicle to comply with applicable emissions
standards.
It is your responsibility to make sure that all of the scheduled
maintenance is performed and that the materials used meet Ford
engineering specifications. Failure to perform scheduled
maintenance as specified in the Owner’s Manual will invalidate
warranty coverage on parts affected by the lack of maintenance.
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Make sure that receipts for completed maintenance work are
retained with the vehicle and confirmation of maintenance work
is always entered in yourOwner’s Manualin the pages provided.
Your Ford GT Service Dealership, has factory-trained technicians
who can perform the required maintenance using genuine Ford
parts. The dealership looks forward to meeting your every service
need to maximize your satisfaction with your vehicle.
WHO PAYS FOR WARRANTY REPAIRS?
You will not be charged for repairs covered by any applicable
warranty during the stated coverage periods, unless specifically
stated elsewhere in this guide.
Some states have mandated alternate time coverage periods for
parts of your vehicle (e.g. seatbelts).
Some states and/or local governments may require a tax on a
portion of warranty repairs. Where applicable law allows, the tax
must be paid by you, the owner of the vehicle.
During the Bumper to Bumper Warranty period, dealers may
receive instructions to provide no-cost, service-type
improvements - not originally included in your Owner’s Manual-
intended to increase your overall satisfaction with your vehicle.
Sometimes Ford may offer a special adjustment program to pay
all or part of the cost of certain repairs beyond the terms of the
applicable warranty. Check with your dealer or call the Ford GT
Concierge at 1-800-210-5795 to learn whether any adjustment
program is applicable to your vehicle. Please have your vehicle
identification number available.
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Ford shall not be liable for any damages caused by delay in
delivery or furnishing of any products and/or services.
You may have some implied warranties. For example, you may
have an implied warranty of merchantability (that the car or light
truck is reasonably fit for the general purpose for which it was
sold) or an implied warranty of fitness for a particular purpose
(that the car or light truck is suitable for your special purposes), if a
special purpose was specifically disclosed to Ford itself not merely
to the dealer before your purchase, and Ford itself not just the
dealer told you the vehicle would be suitable for that purpose.
These implied warranties are limited, to the extent allowed by
law, to the time period covered by the written warranties, or to
the applicable time period provided by state law, whichever
period is shorter.
DISCLAIMER OF IMPLIED WARRANTIES FOR BUSINESS AND
RACING USE
*** Ford disclaims all implied warranties if the vehicle is used
for business or commercial purposes. ***
*** Ford disclaims the implied warranty of fitness for a
particular purpose if your vehicle is used for racing, even if the
vehicle is equipped for racing. ***
The warranties contained in this booklet and all questions regarding
their enforceability and interpretation are governed by the law of the
state in which you purchased your Ford vehicle. Some states do not
allow Ford to limit how long an implied warranty lasts or to exclude
or limit incidental or consequential damages, so the limitation and
exclusions described above may not apply to you.
APPLICABILITY OF LIMITATIONS OF IMPLIED WARRANTY TO NEW
VEHICLE LIMITED WARRANTY AND EMISSIONS WARRANTY
*** This information about the limitation of implied warranties
and the exclusion of incidental and consequential damages
under the NEW VEHICLE LIMITED WARRANTY also applies to
the EMISSIONS WARRANTIES described on pages 19-33. ***
Ford participates in the BBB AUTO LINE warranty dispute
resolution program. You may contact BBB AUTO LINE by calling
800-955-5100.9

You are required to submit your warranty dispute to the BBB
AUTO LINE before exercising rights or seeking remedies under
the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et
seq. To the extent permitted by the applicable state ‘‘Lemon
Law’’, you are also required to submit your warranty dispute to
the BBB AUTO LINE before exercising any rights or seeking
remedies under the ‘‘Lemon Law’’. If you choose to seek
remedies that are not created by the Magnuson-Moss Warranty
Act or the applicable state ‘‘Lemon Law,’’ you are not required to
first use BBB AUTO LINE to resolve your dispute – although the
program is still available to you.
For more information regarding the BBB AUTO LINE program,
see page 34 of this booklet.
QUICK REFERENCE: WARRANTY COVERAGE
This chart gives a general summary of your warranty coverage
provided by Ford Motor Company under the New Vehicle
Limited Warranty. Please refer to the description of warranty
coverage for more specific information.
For each type of coverage, the chart shows two measures:
• years in service • miles driven
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Conditions that are not covered by the New Vehicle Limited
Warranty are described on pages 13-17. When making warranty
repairs on your vehicle, the dealer will use Ford or Motorcraft
parts or remanufactured or other parts that are authorized by
Ford, at the discretion of Ford or the Ford dealership.
Nothing in this warranty should be construed as requiring
defective parts to be replaced with parts of a different type or
design than the original part, so long as the vehicle functions
properly with the replacement part. Moreover, Ford and its
authorized dealers are entitled to a reasonable time and a
reasonable number of attempts within which to diagnose and
repair any defect covered by this warranty.
In certain instances, Ford may authorize repairs at other than
Ford dealer facilities.
Two separate warranties apply to tires on your new vehicle. The
New Vehicle Limited Warranty covers tire defects in factory
supplied material or workmanship for 100% of labor costs and on a
pro rata adjustment basis for parts. (See the reimbursement
schedule below).
For vehicles within the New Vehicle Limited Warranty time in
service and mileage coverage period, defective tires will be
replaced on a pro rata adjustment basis according to the
following mileage-based Reimbursement Schedule:
MILES DRIVENPERCENT OF PARTS COVERED BY FORD
1-12,000 100%
12,001-24,000 60%
24,001- 36,000 30%
The tire manufacturer also provides you with a separate tire
warranty that may extend beyond the New Vehicle Limited
Warranty coverage. You will find the manufacturer’s tire warranty
with the owner literature supplied with your vehicle. You have the
option of having a tire warranty repair performed by the tire
manufacturer’s authorized service center. If you go to a tire
service center for a repair covered by the New Vehicle Limited
Warranty, you may be charged a prorated amount for wear or
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