Possible Cause and Resolution
Symptom
–Copyright protected files.
•Use a device that contains files that are not copy-
right protected.
– Unsupported file format.
•Repair or convert the files to a supported format.
See Entertainment (page 228).
– Device indexing required.
•Re-index your device. See
Settings (page 247).
– Device lock screen enabled.
•Unlock your device before connecting it.
Sometimes I cannot hear a
track playing on my device. –
Device malfunction.
•Disconnect your device. Switch your device off,
reset it and try again.
When I disconnect my iOS
device the audio volume is
set to maximum. –
Device limitation.
•Turn the volume down on your device
If the system does not play the tracks on your USB device
in the correct order, the following information could help:
The system does not play
the tracks on my USB drive
in the correct order.
–If you are selecting USB as the audio source when the
system is still indexing, SYNC plays tracks sorted
alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the
system has finished indexing, SYNC plays all tracks
sorted alphabetically by the title in the ID3 tag
regardless of where they are located. SYNC uses the
file name if the title in the ID3 Tag does not exist.
– If you are selecting the option to play all tracks from
the browsing menu, SYNC plays all tracks sorted
alphabetically by the title in the ID3 tag regardless of
where they are located. SYNC uses the file name if the
title in the ID3 Tag does not exist.
– If you are selecting a track when using the explore
device option, SYNC plays tracks sorted alphabetically
by file name in the folder you have selected. SYNC
then plays all tracks in any subfolders in the folder you
have selected.
252
Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing SYNC™ 3
Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 247).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 247).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
253
Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing SYNC™ 3
Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. –
Incompatible device.
•You will need an Android device with OS 4.3 or
higher or an iOS device with iOS 8.0 or higher. Pair
and connect your Android device to find AppLink
compatible apps. Connect your iOS device to a
USB port or pair and connect using Bluetooth.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
•Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 7.0 or higher, tap
the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch Bluetooth off and on again to force the
system to reconnect to your device.
256
Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing SYNC™ 3
Driving at High Speed................................205
Tire Pressure - Speeds Greater Than
........................................................................\
..... 205
Driving Hints....................................................133
Driving Through Water................................133
DRL See: Daytime Running Lamps......................... 63
E
Electric Parking Brake
...................................111
Applying the Electric Parking brake...............111
Battery With No Charge.................................... 113
Releasing the Electric Parking Brake............112
Emergency Call Limitations.......................44
Emergency Call Requirements
.................43
Emergency Door Release............................53
Emission Law..................................................101
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........102
Tampering With a Noise Control System................................................................ 101
End User License Agreement
...................277
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 277
Engine Coolant Check
.................................161
Adding Coolant.................................................... 162
Coolant Change.................................................. 163
Engine Coolant Temperature Management................................................... 165
Fail-Safe Cooling................................................ 163
Recycled Coolant................................................ 163
Severe Climates.................................................. 163
Engine Emission Control
............................101
Engine Immobilizer See: Passive Anti-Theft System..................... 54
Engine Oil Check
..........................................160
Adding Engine Oil............................................... 160
Engine Oil Dipstick
.......................................160
Engine Specifications.................................207
Entertainment...............................................228 AM/FM Radio...................................................... 229
Apps........................................................................\
237
Bluetooth Stereo or USB................................ 236
CD (If equipped)................................................ 235
HD Radio ™ Information (If
Available)......................................................... 232SiriusXM® Satellite Radio (If
Activated)........................................................ 229
Sources.................................................................. 228
Supported Media Players, Formats and Metadata Information................................. 237
USB Ports.............................................................. 237
Environment
......................................................15
EPB See: Electric Parking Brake................................ 111
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors
................................................66
Fold-Away Exterior Mirrors............................... 66
Power Exterior Mirrors........................................ 66
F
Fastening the Seatbelts
..............................29
Seatbelt Locking Modes.................................... 30
Using Seatbelts During Pregnancy...............30
Using the Sliding Clip.......................................... 29
Flat Tire See: Changing a Road Wheel....................... 205
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................183
Floor Mats........................................................134
Foot Pedals See: Adjusting the Pedals................................ 60
Ford Performance
...........................................13
Front Passenger Sensing System............38
Fuel and Refueling.........................................95
Fuel Consumption.........................................99
Calculating Fuel Economy.............................. 100
Filling the Fuel Tank.......................................... 100
Fuel Filler Funnel Location.........................96
Fuel Filter.........................................................167
Fuel Quality......................................................96 Choosing the Right Fuel.................................... 96
Fuel Shutoff
....................................................135
Fuses.................................................................145
Fuse Specification Chart...........................145 Front Power Distribution Box......................... 145
Passenger Compartment Fuse Panel..........151
Rear Power Distribution Box 1........................ 147
Rear Power Distribution Box 2....................... 150
307
Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing Index
Spare Wheel
See: Changing a Road Wheel....................... 205
Special Notices.................................................11
Additional Warranty Information..................... 11
Certified Ford GT Service Dealer..................... 12
New Vehicle Limited Warranty.......................... 11
On Board Diagnostics Data Link Connector............................................................ 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................266
Engine Air Filter and Cabin Air Filter Replacement..................................................266
Hot Climate Oil Change Intervals................266
Operating at High Speeds and Track Days................................................................... 266
Speed Control See: Cruise Control............................................ 120
Stability Control
.............................................115
Principle of Operation........................................ 115
Starting and Stopping the Engine............91 General Information............................................. 91
Starting the Engine........................................92 Failure to Start....................................................... 93
Fast Restart............................................................ 93
Guarding Against Exhaust Fumes.................94
Important Ventilating Information................94
Stopping the Engine When Your Vehicle is Moving................................................................. 93
Stopping the Engine When Your Vehicle is Stationary.......................................................... 93
Steering.............................................................121
Steering Wheel Lock.....................................92
Steering Wheel
...............................................56
Storage Compartments..............................90
Supplementary Restraints System.........36 Principle of Operation........................................ 36
Symbols Glossary.............................................5
SYNC™ 3
.........................................................219
General Information.......................................... 219
SYNC™ 3 Troubleshooting
......................249
Additional Information and
Assistance........................................................ 261
Apps....................................................................... 256
Navigation............................................................ 255
Personal Profiles................................................ 259
Phone..................................................................... 253
Resetting the System........................................ 261USB and Bluetooth Audio..............................
250
Voice Recognition.............................................. 249
Wi-Fi Connectivity............................................. 258
T
Technical Specifications See: Capacities and Specifications............207
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................140
Tire Care...........................................................189 Glossary of Tire Terminology.......................... 191
Information About Uniform Tire Quality Grading.............................................................. 189
Information Contained on the Tire Sidewall............................................................. 192
Temperature A B C............................................ 190
Traction AA A B C............................................... 190
Treadwear............................................................. 190
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................183
Tire Pressure Monitoring System...........202 Changing Tires With a Tire Pressure
Monitoring System....................................... 203
Understanding Your Tire Pressure Monitoring System ...................................... 203
Tire Repair Kit See: Tire Sealant and Inflator Kit.................183
Tire Sealant and Inflator Kit.....................183 First Stage: Inflating the Tire with Sealing
Compound and Air........................................ 185
General Information.......................................... 184
Second Stage: Checking Tire Pressure............................................................. 187
Tips for Use of the Kit....................................... 184
What to Do After the Tire has Been Sealed................................................................ 187
What to do When a Tire Is Punctured........185
Tires See: Wheels and Tires...................................... 183
Towing a Trailer..............................................132
Towing Points
................................................138
Installing the Recovery Hook......................... 138
Recovery Hook Location.................................. 138
Towing the Vehicle on Four Wheels...........................................................132
Emergency Towing............................................. 132
Towing
...............................................................132
311
Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing Index
Track Use..........................................................172
Operating at High Speeds and on Track
Days..................................................................... 172
Road Course Vehicle Preparation.................173
Transmission Code Designation..............211
Transmission..................................................105
Transporting the Vehicle............................137 Getting the Transmission in Neutral...........138
U
Under Hood Overview................................159
Under Seat Storage......................................90
Unique Features...............................................17
USB Port
..........................................................218
Using Cruise Control....................................120 Switching Cruise Control Off......................... 120
Switching Cruise Control On.......................... 120
Using Launch Control
..................................174
Using Snow Chains......................................201
Using Stability Control................................116
AdvanceTrac ™ Electronic Stability Control
........................................................................\
....... 116
Stability Control.................................................... 117
Using Summer Tires
....................................201
Using Voice Recognition.............................221 Audio Voice Commands.................................. 222
Climate Voice Commands.............................. 223
Mobile App Voice Commands...................... 226
Navigation Voice Commands........................ 225
Phone Voice Commands................................ 223
SiriusXM Traffic and Travel Link Voice Commands..................................................... 226
Voice Settings Commands............................. 227
Utilizing the Mediation/Arbitration Program (Canada Only)..........................141
V
Vehicle Care....................................................175 General Information........................................... 175
Vehicle Certification Label.........................211
Vehicle Dimensions
....................................209
Vehicle Identification Number.................210
Vehicle Storage
..............................................181
Battery.................................................................... 182
Body........................................................................\
.. 181
Brakes..................................................................... 182Cooling system....................................................
182
Engine...................................................................... 181
Fuel system............................................................ 181
General.................................................................... 181
Miscellaneous...................................................... 182
Removing Vehicle From Storage.................. 182
Tires........................................................................\
. 182
Ventilation See: Climate Control.......................................... 84
VIN See: Vehicle Identification Number.............210
Voice Control....................................................57
W
Warning Lamps and Indicators................69 Anti-Lock Braking System................................ 69
Battery...................................................................... 70
Brake System......................................................... 70
Carbon Ceramic Brakes..................................... 70
Cruise Control........................................................ 70
Damper Comfort Mode...................................... 70
Direction Indicator................................................ 70
Door Ajar.................................................................. 70
Electric Park Brake............................................... 70
Engine Coolant Temperature........................... 70
Engine Oil................................................................ 70
Fasten Seatbelt...................................................... 71
Front Airbag............................................................. 71
Front Lift Mode Active......................................... 71
Frost Warning Lamp............................................. 71
Hatch Ajar................................................................. 71
High Beam................................................................ 71
Hood Ajar.................................................................. 71
Hydraulic System Fault....................................... 71
Launch Control....................................................... 71
Low Beam Malfunction Warning Lamp........71
Low Fuel Level........................................................ 71
Low Tire Pressure Warning................................ 71
Parking Lamps....................................................... 72
Powertrain Fault.................................................... 72
Rear Fog Lamp....................................................... 72
Ride Height System Fault.................................. 72
Service Engine Soon............................................ 72
Stability Control.................................................... 72
Stability Control Off............................................. 72
Transmission Fault............................................... 72
Washer Fluid Check.....................................167
312
Ford GT (CGX) Canada/United States of America, enUSA, Edition date: 201908, First-Printing Index