1. Pull the wiper blade and arm away
from the glass. Press the locking
buttons together.
2. Rotate and remove the wiper blade.
3. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back to the windshield. The wiper arms will
automatically return to their normal position
when the ignition is turned on.
Replace wiper blades at least once per
year for optimum performance.
Poor wiper quality can be improved by
cleaning the wiper blades and the
windshield.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer. Headlamp Aiming Target
8 feet (2.4 meters)
A
Center height of lamp to ground
B
25 feet (7.6 meters)
C
Horizontal reference line
D
Vertical Aim Adjustment Procedure
1. Park the vehicle directly in front of a wall or screen on a level surface,
approximately 25 ft (7.6 m) away.
2. Measure the height of the headlamp bulb center from the ground and mark
an
8 ft (2.4 m) horizontal reference line
on the vertical wall or screen at this
height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to illuminate the wall or screen and open
the hood.
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4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp will need to be adjusted. 5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to adjust the vertical aim of the
headlamp. The horizontal edge of the
brighter light should touch the
horizontal reference line.
6. Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for this
vehicle and is not adjustable.
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REMOVING A HEADLAMP
Note:
To remove push pins, use a
flat-bladed screwdriver to pull up the center
release pin.
1. Make sure the headlamp control is in the off position and open the hood.
2. Remove the six push pins securing the
front fascia to the front trim cover.
3. Remove the three bumper cover upper
screws using a flat-bladed screwdriver.
4. Remove the push pin at the inboard side of the headlamp you are servicing. 5. Remove the two screws securing the
headlamp using a flat-bladed
screwdriver. 6.
Remove the lower three wheel housing
fasteners by turning them
counterclockwise.
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7.
Remove the two outmost front bumper
cover lower fasteners, only on the side
of the headlamp you are servicing, by
turning them counterclockwise. 8.
Separate the front bumper cover from
the fender by gently pulling the front
bumper cover to the outside of the
vehicle 1.2 in (3 cm). 9. From the front of the vehicle, gently
pull the front bumper cover forward
4 in (10 cm)
by grasping it next to the
headlamp to be serviced and in the
lower front of the wheel opening. 10. Gently pull the headlamp assembly
outward to disengage it from the
lower fixing point.
11. Carefully lift the headlamp and remove it from the vehicle.
12. Disconnect the electrical connector from the headlamp assembly by
pushing the release tab on the
connector.
CHANGING A BULB WARNING:
Switch the lamps and
the ignition off. Failure to follow this
warning could result in serious personal
injury. WARNING: Bulbs can become hot.
Let the bulb cool down before removing
it. Failure to do so could result in
personal injury.
Use the correct specification bulb. See
Bulb Specification Chart
(page 351).
Install in the reverse order unless otherwise
stated.
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Headlamp
Headlamp high beam.
A
Headlamp low beam.
B
Note: LED headlamps are not serviceable.
Have your vehicle checked as soon as
possible.
Headlamp Low Beam
1. Carefully remove the cover.
2. Disconnect the electrical connector.
3. Turn the bulb holder counterclockwise
and remove it.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder.
Headlamp High Beam
1. Carefully remove the cover.
2. Disconnect the electrical connector.
3. Turn the bulb holder counterclockwise
and remove it.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder. Front Halogen Fog Lamp
Note:
You cannot separate the fog lamp
bulb from the bulb holder.
Note: Use caution when removing fog lamp
facia cover from breaking or scratching.
1. Remove the fog lamp cover, using a flat screwdriver.
2. Remove the three fasteners using a screwdriver.
3. Remove the lamp.
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•
Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle ’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover.
• Remove any exterior accessories, for
example antennas, before entering a
car wash.
• When filling with AdBlue®, remove any
residue on painted surfaces
immediately.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Cleaning the Headlamps
Note: Do not scrape the headlamp lenses
or use abrasives, alcoholic solvents or
chemical solvents to clean them.
Note: Do not wipe the headlamps when
they are dry.
Exterior Chrome Parts
• Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer ’s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
• Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
• Using non-recommended cleaners can
result in severe and permanent
cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface. Note:
Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than
179°F
(82°C).
• Use a spray with a
40° wide spray
angle pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
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Materials
Specification
Name
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized “D.O.T.” for
North America to make sure they have the
proper lamp performance, light brightness,
light pattern, and safe visibility. The correct
bulbs will not damage the lamp assembly
or void the lamp assembly warranty and
will provide quality bulb illumination time. Trade name
Function
H9.
Headlamp high beam (If Equipped)
LED.
Headlamp high beam (If Equipped) 1
H11LL.
Headlamp low beam (If Equipped)
LED.
Headlamp low beam (If Equipped) 1
LED.
Front Side marker lamp 1
PWY24W.
Front Direction indicator
H8.
Front Fog lamp
LED.
Tail and brake lamp - high series 1
LED.
Tail and brake lamp - low series 1
921.
Reverse lamp
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A
A/C
See: Climate Control.......................................... 118
About This Manual...........................................7
ABS See: Brakes............................................................ 173
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 173
Accessories....................................................430
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control............196
Active Park Assist
.........................................185
Using Active Park Assist.................................. 186
Adjusting the Headlamps
.........................272
Horizontal Aim Adjustment............................ 273
Vertical Aim Adjustment................................. 272
Adjusting the Steering Wheel....................70
Airbag Disposal
...............................................49
Air Conditioning See: Climate Control.......................................... 118
Air Filter See: Changing the Engine Air Filter.............278
Alarm See: Anti-Theft Alarm........................................ 69
All-Wheel Drive.............................................168
Ambient Lighting............................................79 Adjusting the Brightness................................... 79
Changing the Color.............................................. 79
Switching Ambient Lighting Off..................... 79
Switching Ambient Lighting On...................... 79
Anti-Theft Alarm............................................69 Arming the Alarm................................................ 69
Disarming the Alarm........................................... 69
Appendices.....................................................451
Apps...................................................................412 SiriusXM Traffic and Travel Link.................... 414
Using Apps on an Android Device................413
Using Apps on an iOS Device......................... 413
Using Mobile Navigation on an Android Device................................................................. 413
At a Glance........................................................18
Audible Warnings and Indicators.............93 Headlamps On Warning Chime...................... 93Keyless Warning Alert.........................................
93
Parking Brake On Warning Chime.................. 93
Audio Control...................................................70 You can operate the following functions
with the control:............................................... 70
Audio System................................................357 General Information.......................................... 357
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display
...............361
Accessing the Sound Settings....................... 361
Adjusting the Volume....................................... 361
Changing Radio Stations................................ 362
Ejecting the CD................................................... 362
Inserting a CD...................................................... 362
Switching the Audio Unit On and Off........362
Using Seek, Fast Forward and Reverse............................................................. 362
Audio Unit - Vehicles With: SYNC.........358 Accessing the Apps Menu.............................. 359
Accessing the Clock Settings........................ 359
Accessing the Media Source Menu.............359
Accessing the Phone Features..................... 359
Accessing the Settings Menu........................ 359
Accessing the Sound Settings...................... 359
Adjusting the Volume...................................... 359
Changing Radio Stations............................... 360
Listening to the Radio..................................... 360
Playing or Pausing Media............................... 360
Switching Radio Text On and Off...............360
Switching Repeat Mode On and Off..........360
Switching Shuffle Mode On and Off.........360
Switching the Audio Unit On and Off........360
Switching the Display On and Off..............360
Using Seek, Fast Forward and Reverse.............................................................. 361
Using the Display Control.............................. 360
Using the Number Block................................ 360
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System..........................................................357
Adjusting the Volume...................................... 358
Changing Radio Stations................................ 358
Playing or Pausing Media............................... 358
Switching the Audio Unit On and Off........358
Using Seek, Fast Forward and Reverse............................................................. 358
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