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Damage Caused by Use and/or the Environment
The New Vehicle Limited Warranty does not cover surface rust,
deterioration and damage of paint, trim, upholstery, and other
appearance items that result from use and/or exposure to the elements.
You, as the owner, are responsible for these items. Some examples are:
•dings, dents
• cuts, burns, punctures or tears
• road salt
• tree sap, bird and bee droppings
• windstorm, lightening, hail
• earthquake
• freezing, water or flood
• stone chips, scratches (some examples are on paint and glass)
• windshield stress cracks. However, limited coverage on windshield
stress cracks will be provided for the first 12 months or 12,000 miles
(whichever occurs first), even though caused by use and/or exposure
to the elements.
Maintenance/Wear
The New Vehicle Limited Warranty does not cover: (1) parts and labor
needed to maintain the vehicle; and (2) the replacement of parts due to
normal wear and tear. You, as the owner, are responsible for these items.
See your Owner’s Manual. Some examples of maintenance and normal
wear are:
• oil changes
• oils, lubricants, other fluids
• oil/air filters
• tire rotation/inflation
• cleaning/polishing •
clutch linings
• wiper blades*
• wheel alignments and tire
balancing*
• brake pad/lining*
* Ford will replace or adjust certain maintenance items when necessary.
free of charge during a limited period:
• Wiper blade replacements will be provided during the first six months
in service, regardless of miles driven
• Wheel alignments and tire balancing will be provided during the first
12 months or 12,000 miles in service, whichever occurs first.
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•Brake pad/lining replacements will be provided during the first 12
months or 18,000 miles in service, whichever occurs first.
Tire Wear or Damage
The New Vehicle Limited Warranty does not cover normal wear or worn
out tires. Tires will not be replaced (unless required by a warranty
repair) for wear or damage including:
• tire damage from road hazard such as cuts, snags, bruises, bulges,
puncture, and impact breaks
• tire damage due to under or over inflation, tire chain use, racing,
spinning (as when stuck in snow or mud), improper mounting or
dismounting, or tire repair
SYNC Hands-Free Communications and Entertainment System
If your vehicle is equipped with SYNC, the New Vehicle Limited Warranty
does not cover repairs under certain conditions, such as failure to
provide proper installation environment. The New Vehicle Limited
Warranty does not cover repairs for certain damage or loss, such as:
• Loss of personal recording media, software or data
• Loss, change, or discontinuation of functionality because of:
•system updates to Ford Motor Company software or lack of
compatibility with non-Ford Motor Company electronic devices
• non-Ford Motor Company software, or
• obsolescence of vehicle software or hardware
• lack of network coverage or availability
• Damage caused by:
•abnormal use such as insertion of foreign objects, fluid spillage
• unauthorized modification to alter functionality or capability
•
computer or internet viruses, bugs, or malware, such as worms,
Trojan Horses, cancelbots
• installation of unauthorized software, peripherals and attachments
• unauthorized, unapproved and/or incompatible repairs, upgrades and
modification
• the defective function or obsolescence of your cellular phone or digital
media device (for example, inadequate signal reception by the
external antenna, viruses or other software problems)
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•You are subject to a penalty or sanction under local, state, or federal
law because your vehicle has failed to conform to the emissions
standards. (A penalty or sanction can include being denied the right
to use your vehicle.)
• Your vehicle has not been tampered with, misused, or abused.
The warranty coverage period for:
Passenger cars and light duty trucks (applies to vehicles up to
8,500 pounds GVWR) as follows: -
8 years or 80,000 miles (whichever occurs first) for catalytic converters,electronic emissions control unit, and onboard emissions diagnostic
devices, including the Battery Energy Control Module (BECM).
- 2 years or 24,000 miles (whichever occurs first) for all other covered parts.
See WHAT IS COVERED below for list of covered parts.
Note that the warranty period begins on the Warranty Start Dateas
specified on page 2 of this booklet.
WHAT IS COVERED?
For your vehicle, if these parts contain an emissions-related defect, they
are covered by both the Emissions Defects Warranty and the Emissions
Performance Warranty.
• Air Flow Sensor
• Air/Fuel Feedback Control System and Sensors
• Air Induction System
• Battery Energy Control Module (BECM)
•
Brake Hydraulic/Electric Control Assembly (Plug-in Hybrid vehicles only)
• Brake Vacuum Pump (Plug-in Hybrid vehicles only)
• Catalytic Converter
• Electronic Engine Control Sensors and Switches
• Evaporative Emission Control System
• Exhaust Gas Recirculation (EGR) System
• Exhaust Manifold
• Exhaust Pipe (Manifold to Catalyst)
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WHAT IS COVERED?
The parts on the following list are covered by the Standard California
Defects Warranties and TZEV Defects Warranties.
•Air Flow Sensor
• Air/Fuel Feedback Control System and Sensors
• Air Induction System
• Battery Energy Control Module (BECM)
•
Brake Hydraulic/Electric Control Assembly (Plug-in Hybrid vehicles only)
• Brake Vacuum Pump (Plug-in Hybrid vehicles only)
• Catalytic Converter
• Electronic Engine Control Sensors and Switches
• Evaporative Emission Control System
• Exhaust Gas Recirculation (EGR) System
• Exhaust Manifold
• Exhaust Pipe (Manifold to Catalyst)
• Fuel Filler Door Sensor
• Fuel Filler Tube and Seal
• Fuel Injection System
• Fuel Injector Supply Manifold
• Fuel Tank
• High Voltage Battery
• HVAC Controller (Plug-in Hybrid vehicles only)
• Ignition Coil and/or Control Module
• Intake Manifold
• Inverter System Controller (Plug-in Hybrid vehicles only)
• Malfunction Indicator Lamp (MIL)/On-Board Diagnostic (OBD) System
• Motor Electronics Coolant Pump (Plug-in Hybrid vehicles only)
• PCV System and Oil Filler Cap
• PHEV Onboard Charger
• Powertrain Control Module (PCM)/Engine Control Module (ECM)*
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