Follow these guidelines if you have a need
for recreational towing, such as towing
your vehicle behind a motorhome. We have
designed these guidelines to prevent
damage to your transmission.
Two-wheel Drive Vehicles
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. You must tow your
vehicle with all four (4) wheels off the
ground, such as when using a car-hauling
trailer.
Four-wheel Drive Vehicles
If towing your vehicle with wheels off the
ground it must be all four wheels, such as
when using a car-hauling trailer.
To tow a four-wheel drive vehicle with all
wheels on the ground, place the transfer
case in its neutral position and engage the
four-wheel-down towing feature.
Perform the steps in the following section
after positioning your vehicle behind the
tow vehicle and properly securing them
together.
Note:
Make sure you properly secure your
vehicle to the tow vehicle.
Towing With All Four Wheels On The
Ground
1. Put the ignition in the on position, but do not start the engine.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive control to 2H.
4. Shift into neutral (N).
5. Using the instrument cluster display controls on the steering wheel, select
Settings
.
6. Select
Advanced Settings.
7. Select
Vehicle.
8. Select
Neutral Tow. 9. Press and hold the
OK button until a
confirmation message appears in the
information display.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
10. If you do not see a message in the display, you must perform the
procedure again from the beginning.
11. Leave the transmission in neutral (N)
and turn the ignition off.
12. If your vehicle has an ignition key, you
must leave the key in the ignition
while towing.
Note: To lock and unlock your vehicle, use
the keyless entry keypad or extra set of keys.
13. If your vehicle has intelligent access, switch the vehicle into accessory
mode. See
Starting and Stopping
the Engine (page 168).
Note: You do not need to leave your keys
in the vehicle. You can lock and unlock your
vehicle as you normally do.
14. Release the brake pedal. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to
roll, even if the transmission is in park
(P). WARNING:
Shifting the transfer
case to its neutral position for
recreational towing may cause the
vehicle to roll, even if the transmission is
in park (P). It may injure the driver and
others. Make sure you press the foot
brake and the vehicle is in a secure, safe
position when you shift to neutral (N).
Note: Failing to put the transfer case in its
neutral position while towing with all four
wheels on the ground will damage vehicle
components.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FIRE EXTINGUISHER (IF EQUIPPED)
Every month you should visually inspect it
and verify that the indicator and the
canister show no damage, the trigger is in
good operating condition, and there is no
obstruction to removing the extinguisher.
Maintenance of the fire extinguisher is the
responsibility of the owner. The operating
instructions are on the fire extinguisher.
When replacing, make sure the new fire
extinguisher is of type dry powder ABC.
Note:
Before use, remove the transparent
plastic packaging to prevent obstruction.
Note: Make sure you regularly check the
expiration date on the fire extinguisher.
WARNING TRIANGLE (IF EQUIPPED)
You can stow the warning triangle in the
rear load floor storage compartment.
FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
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The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4.
Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
4. You can attempt to start the vehicle by pressing the brake pedal and
START/STOP
, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note: Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables WARNING:
Do not attach the
cables to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that you
correctly identify the positive (+) and
negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables.
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AUXILIARY SWITCHES
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
equipped with radio transmitters, for
example, two-way radios, telephones
and theft alarms. Any such equipment
installed in your vehicle should comply
with Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulations, and
should be installed by an authorized
dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle. The auxiliary switch option package
provides six switches mounted in the
overhead console. These switches operate
when the vehicle is running or from battery
power, depending on the switchable fuse
AUXF4's location in the upfitter relay box.
We recommend, however, that the engine
remain running to maintain battery charge
when using the auxiliary switches for
extended periods of time or higher current
draws.
Note:
When your vehicle has a diesel
engine, use the auxiliary switches only when
the engine is running. The glow plugs also
drain battery power when the ignition key is
in the on position. Using the auxiliary
switches, even for limited amounts of time,
can cause your battery to drain quickly and
prevent your vehicle from restarting.
When switched on, the auxiliary switches
provide electrical battery power for a
variety of personal or commercial uses.
Switches 1 through 4 provide 25 amps.
Switches 5 and 6 provide 40 amps.
The relay box for the auxiliary switches is
in the engine compartment. See your
authorized dealer for service.
The relays are coded as shown:
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Battery Saver..........................................................
67
Illuminated Entry.................................................. 67
Power Door Locks................................................ 65
Remote Control.................................................... 65
Smart Unlock........................................................ 66
Smart Unlocks for Intelligent Access Keys...................................................................... 66
Lug Nuts See: Changing a Road Wheel......................... 417
M
Maintenance..................................................337 General Information.......................................... 337
Manual Climate Control.............................139
Directing the Airflow.......................................... 139
Setting the Blower Motor Speed.................. 139
Setting the Temperature................................. 139
Switching Maximum Air Conditioning On and Off.............................................................. 140
Switching Maximum Defrost On and Off....................................................................... 140
Switching Recirculated Air On and Off....................................................................... 140
Switching the Air Conditioning On and Off....................................................................... 139
Switching the Climate Control On and Off....................................................................... 140
Manual Seats
.................................................149
Manual Lumbar .................................................. 150
Moving the Seat Backward and Forward............................................................. 150
Recline Adjustment........................................... 150
Memory Function..........................................153 Easy Entry and Exit Feature............................ 154
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob
........................................................................\
...... 153
Recalling a Preset Position............................. 153
Saving a Preset Position.................................. 153
Message Center See: Information Displays............................... 109
Mirrors See: Windows and Mirrors................................ 94
Mobile Communications Equipment
......16
Moonroof..........................................................99
Bounce-Back....................................................... 100
Opening and Closing the Moonroof.............99 Motorcraft Parts - 6.2L...............................431
Motorcraft Parts - 6.7L Diesel
.................433
Motorcraft Parts - 7.3L...............................434
MyKey – Troubleshooting...........................63
MyKey ™
............................................................60
Principle of Operation........................................ 60
N
Navigation
......................................................523
Changing the Format of the Map................525
cityseeker.............................................................. 527
Michelin Travel Guide....................................... 528
Navigation Map Accuracy and Updates............................................................ 528
Route Guidance.................................................. 525
Setting a Destination....................................... 524
SiriusXM Traffic and Travel Link................... 528
Zoom...................................................................... 525
Network Connectivity
................................470
Connecting the Vehicle to a Mobile
Network............................................................ 470
Network Connectivity – Troubleshooting.........................................
471
Normal Scheduled Maintenance..........556 Diesel Engine....................................................... 559
Gasoline Engine................................................. 558
Intelligent Oil-Life Monitor............................. 556
O
Off-Road Driving
..........................................307
After Off-Road Driving.................................... 309
Basic Off-road Driving Techniques............308
Crossing Obstacles.......................................... 309
Hill Climbing........................................................ 309
Oil Change Indicator Reset......................345
Oil Check See: Engine Oil Check - 6.2L........................... 341
See: Engine Oil Check - 6.7L Diesel.............343
See: Engine Oil Check - 7.3L.......................... 344
Opening and Closing the Hood..............337
Ordering Additional Owner's Literature......................................................327
Obtaining a French Owner ’s Manual..........327
Overhead Console.......................................165
Overriding Automatic High Beam Control.............................................................92
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P
Parking Aids...................................................228
Principle of Operation...................................... 228
Parking Brake.................................................219
Passive Anti-Theft System.........................75 SecuriLock®........................................................... 75
PATS See: Passive Anti-Theft System..................... 75
Perchlorate........................................................14
Phone................................................................521 Android Auto........................................................ 523
Apple CarPlay...................................................... 523
Pairing Your Cell Phone for the First Time................................................................... 522
Text Messaging................................................... 522
Using Your Cell Phone...................................... 522
Post-Crash Alert System
...........................319
Power Door Locks See: Locking and Unlocking............................. 65
Power Running Boards
.................................77
Power Seats...................................................150
Adjusting the Lumbar Support....................... 151
Adjusting the Multi-Contour Front Seats With Active Motion ........................................ 151
Power Steering Fluid Check
.....................367
Power Take-Off............................................205 Split Shaft Capability...................................... 206
Power Windows.............................................94 Accessory Delay................................................... 95
Bounce-Back......................................................... 94
One-Touch Up or Down.................................... 94
Window Lock......................................................... 95
Pre-Collision Assist
.....................................258
Adjusting the Pre-Collision Assist
Settings............................................................ 260
Blocked Sensors................................................. 261
Distance Indication and Alert....................... 259
Using the Pre-Collision Assist System.............................................................. 258
Protecting the Environment........................17
Puncture See: Changing a Road Wheel......................... 417
R
Rear Axle..........................................................215 Rear Parking Aid...........................................228
Obstacle Distance Indicator.......................... 229
Rear Seats
.......................................................154
Folding Up the Rear Seat Cushion ..............154
Rear Under Seat Storage................................. 155
Returning the Seat to the Seating Position.............................................................. 155
Rear View Camera
.......................................229
Camera Guidelines........................................... 230
Obstacle Distance Indicator........................... 231
Rear Camera Delay............................................ 231
Using the Rear View Camera System.............................................................. 230
Rear View Camera See: Rear View Camera................................... 229
Recommended Towing Weights
...........290
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle.............................. 294
Refueling - Diesel.........................................184 Dual Fuel Tanks................................................... 186
Fueling Tips.......................................................... 185
Refueling................................................................ 185
Refueling - Gasoline....................................183 Fuel Filler Cap...................................................... 184
Remote Control..............................................53 Car Finder................................................................ 58
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 54
Memory Feature.................................................... 57
Remote Start......................................................... 58
Replacing the Battery......................................... 55
Sounding the Panic Alarm................................ 58
Remote Start.................................................144 Automatic Settings............................................ 145
Removing the Tailgate
...................................71
Repairing Minor Paint Damage...............387
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................59
Replacing the Cabin Air Filter..................146
Reporting Safety Defects (Canada Only)..............................................................327
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Driving Off-Road With Truck and Utility
Vehicles............................................................. 210
Electronic Shift-On-the-Fly (ESOF) 4WD system............................................................... 207
Entering and Exiting Rock Crawl Mode with Tremor Package............................................ 209
How Your Vehicle Differs from Other Vehicles............................................................. 210
Operating 4WD Vehicles with Spare or Mismatched Tires......................................... 209
Using the Electronic Shift on the Fly 4WD system.............................................................. 208
Using Hill Descent Control.......................226 Hill Descent Modes........................................... 226
Using MyKey With Remote Start Systems..........................................................63
Using Power Running Boards.....................77 Automatic Power Deploy................................... 77
Automatic Power Stow....................................... 77
Bounce-back.......................................................... 78
Enabling and Disabling....................................... 77
Manual Power Deploy......................................... 77
Using Snow Chains....................................408
Using Stability Control...............................223 AdvanceTrac® with Roll Stability Control ™
(RSC®)............................................................. 223
Using SYNC™ With Your Media Player.............................................................491
Audio Voice Commands................................. 492
Media Sources..................................................... 491
Using SYNC™ With Your Phone............487 Accessing Features through the Phone
Menu................................................................. 488
Pairing a Phone.................................................. 487
Phone Controls.................................................. 488
Phone Voice Commands................................ 487
Using Traction Control................................221 Switching the System Off................................ 221
System Indicator Lights and Messages.......................................................... 221
Using Voice Recognition...........................485
Apps....................................................................... 508
Automatic Blower Motor Speed Reduction........................................................ 509
Climate.................................................................. 505
Entertainment.................................................... 504
General.................................................................. 503
Initiating a Voice Session............................... 485Navigation............................................................
507
Phone.................................................................... 506
SiriusXM Traffic and Travel Link.................. 508
System Interaction and Feedback.............486
Voice Settings.................................................... 509
Utilizing the Mediation/Arbitration Program (Canada Only)........................325
V
Vehicle Care..................................................380 General Information......................................... 380
Vehicle Certification Label.......................436
Vehicle Identification Number................435
Vehicle Storage
.............................................387
Body........................................................................\
387
Brakes.................................................................... 388
Cooling system................................................... 388
Disconnecting Your 12 Volt Battery.............388
Engine.................................................................... 388
Fuel system......................................................... 388
General.................................................................. 387
Miscellaneous ..................................................... 388
Removing Vehicle From Storage.................388
Tires........................................................................\
388
Vehicle Wi-Fi Hotspot
................................473
Ventilated Seats............................................157
Ventilation See: Climate Control......................................... 139
VIN See: Vehicle Identification Number............435
Voice Control
....................................................81
W
Warning Lamps and Indicators...............104 Adaptive Cruise Control................................... 104
Adaptive Steering.............................................. 104
Anti-Lock Braking System.............................. 104
Automatic High Beam...................................... 104
Battery.................................................................... 105
Blind Spot Monitor............................................. 105
Brake System Warning Lamp........................ 105
Check 4X4............................................................. 105
Check Fuel Cap................................................... 105
Cruise Control...................................................... 105
Diesel Engine Brake........................................... 105
Diesel Exhaust Fluid.......................................... 105
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