Note:
A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning (If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
you disconnect the battery or install a new
battery, you must drive your vehicle a short
distance before the system relearns the
strategy and reactivates all systems.
Adaptive Steering
(If Equipped)
Note: The adaptive steering system has
diagnostic checks that continuously monitor
the system. If the system detects a fault, a
message displays in the information display.
If a red warning message displays, stop your
vehicle as soon as it is safe to do so. The
message may clear if the fault is no longer
present. If an adaptive steering system
warning message appears each time you
start your vehicle, have the system checked
as soon as possible.
The adaptive steering system continually
changes the steering ratio with changes to
vehicle speed, optimizing the steering
response in all conditions. The system also
changes when you switch on the
transmission tow/haul feature. When you
select the tow/haul button, the adaptive
steering system reduces vehicle sensitivity
to steering inputs at higher vehicle speeds,
while maintaining the ease of parking and
maneuverability at low speeds. Note:
The adaptive steering system design
has a locking device. With the lock engaged,
the adaptive steering system remains
mechanically locked at a fixed steering ratio.
You may also notice a click when you switch
the vehicle on or after you switch it off, as
the lock disengages or engages.
Note: If your vehicle loses electrical power
or detects a fault when you are driving, the
system automatically shuts down and you
retain normal steering function with a fixed
steering ratio. During this time, it is possible
that the steering wheel may not be straight
when the vehicle is driving straight ahead.
In addition, the driver may notice that the
steering wheel angle required to steer the
vehicle may be different.
Note: During parking maneuvers, the
adaptive steering system balances the driver
workload for various steering wheel inputs
and vehicle loading conditions. Under
extreme operating conditions the system
locking device may engage. This strategy
prevents overheating and permanent
damage to the adaptive steering system.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
PRE-COLLISION ASSIST
(IF
EQUIPPED) WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in: E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
N/A
+1-800-841-3673
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
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Hydromax
Chassis with gross vehicle weight ratings
of 20500 pounds (9299 kilograms),
22000 pounds (9979 kilograms), 24000
pounds (10886 kilograms) and 26000
pounds (11793 kilograms) come with
Hydromax Brake Booster Systems. Use
Motorcraft DOT 5.1 Motor Vehicle Brake
Fluid or equivalent meeting Specification
WSS-M6C65-A3. See Capacities and
Specifications (page 156).
Add fluid up to the bottom of the rings at
the top of the reservoir. Do not fill above
this line. •
Use only DOT 5.1 brake fluid certified
to meet our specifications.
• A clear gel-like substance in the
hydraulic brake master cylinder
reservoir could appear on some
vehicles. This substance is a silicone
base lubricant used during assembly
of the master cylinder. It floats on top
of the brake hydraulic fluid in the
master cylinder. This condition is
normal and in no way affects the
operation of the brake system. It does
not require any service.
• Replace brake system fluid on a regular
basis to maintain optimum braking
performance, especially under
heavy-duty driving conditions such as
frequent steep slopes or heavy towing
loads. See
Scheduled Maintenance
(page 166).
Hydroboost
Chassis with gross vehicle weight ratings
of 16000 pounds (7257 kilograms), 18000
pounds (8165 kilograms) and 19500
pounds (8845 kilograms) come with
Hydroboost Brake Booster Systems. Use
Motorcraft DOT 5.1 Motor Vehicle Brake
Fluid or equivalent meeting Specification
WSS-M6C65-A3. See
Capacities and
Specifications (page 156).
Add brake fluid from a clean, unopened
container until the level reaches MAX. Do
not fill above this line. Use only DOT 5.1
brake fluid that is certified to meet our
specifications.
Replace brake system fluid on a regular
basis to maintain optimum braking
performance, especially under heavy-duty
driving conditions such as frequent steep
slopes or heavy towing loads. See
Scheduled Maintenance
(page 166).
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Note:
Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after handling.
Your vehicle is equipped with a
Motorcraft® maintenance-free battery
which normally does not require additional
water during its life of service.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
make certain the battery cables are always
tightly fastened to the battery terminals.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
It is recommended that the negative
battery cable terminal be disconnected
from the battery if you plan to store your
vehicle for an extended period of time.
To ensure proper operation of the battery
management system (BMS), any electrical
devices that are added to the vehicle
should not have their ground connection
made directly at the negative battery post.
A connection at the negative battery post
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note: Electrical or electronic accessories
or components added to the vehicle by the
dealer or the owner may adversely affect
battery performance and durability and may
also affect the performance of other
electrical systems in the vehicle.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
that matches the electrical requirements
of the vehicle. Note:
Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for disposal.
Call your local authorized recycling center
to find out more about recycling automotive
batteries.
Battery relearn
When the battery is disconnected or a new
battery installed:
• The transmission must relearn its
adaptive strategy. As a result of this,
the transmission may shift firmly. This
operation is considered normal and will
not affect function or durability of the
transmission. Over time the adaptive
learning process will fully update
transmission operation to its optimum
shift feel.
• The clock and the preset radio stations
must be reset once the battery is
reconnected.
• Your vehicle ’s engine is electronically
controlled by a computer, some control
conditions are maintained by power
from the battery, the engine must
relearn its idle and fuel trim strategy.
When the battery is disconnected or a new
battery is installed, begin the battery
relearn process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift lever in P (Park), turn
off all accessories and start the engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one
minute.
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The traction grades, from highest
to lowest are AA, A, B, and C. The
grades represent the tire
’s ability
to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C WARNING: The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
The temperature grades are A
(the highest), B and C,
representing the tire ’s resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions
on a specified indoor laboratory
test wheel. Sustained high
temperature can cause the
material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden
tire failure. The grade C
corresponds to a level of
performance which all passenger
car tires must meet under the Federal Motor Vehicle Safety
Standard No. 139. Grades B and A
represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law.
Glossary of Tire Terminology
*
Tire label: A label showing the
original equipment tire sizes,
recommended inflation pressure
and the maximum weight the
vehicle can carry.
*
Tire Identification Number: A
number on the sidewall of each
tire providing information about
the tire brand and manufacturing
plant, tire size and date of
manufacture. Also referred to as
DOT code.
*
Inflation pressure: A measure
of the amount of air in a tire.
*
Standard load: A class of
P-metric or Metric tires designed
to carry a maximum load at set
pressure. For example: For
P-metric tires 35 psi (2.4 bar) and
for Metric tires 36 psi (2.5 bar).
Increasing the inflation pressure
beyond this pressure will not
increase the tire ’s load carrying
capability.
*
Extra load: A class of P-metric
or Metric tires designed to carry a
heavier maximum load at 42 psi
(2.9 bar). Increasing the inflation
pressure beyond this pressure will
not increase the tire ’s load
carrying capability.
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When weather temperature
changes occur, tire inflation
pressures also change. A 10°F
(6°C) temperature drop can
cause a corresponding drop of 1
psi (7 kPa) in inflation pressure.
Check your tire pressures
frequently and adjust them to the
proper pressure which can be
found on the Safety Compliance
Certification Label or Tire Label.
To check the pressure in your
tire(s):
1. Make sure the tires are cool,
meaning they are not hot from
driving even a mile.
Note: If you are checking tire
pressure when the tire is hot, (for
example, driven more than 1 mile
[1.6 kilometers]), never bleed or
reduce air pressure. The tires are
hot from driving and it is normal for
pressures to increase above
recommended cold pressures. A
hot tire at or below recommended
cold inflation pressure could be
significantly under-inflated.
Note: If you have to drive a
distance to get air for your tire(s),
check and record the tire pressure
first and add the appropriate air
pressure when you get to the
pump. It is normal for tires to heat
up and the air pressure inside to go
up as you drive.
2. Remove the cap from the valve
on one tire, then firmly press
the tire gauge onto the valve
and measure the pressure. 3.
Add enough air to reach the
recommended air pressure.
Note: If you overfill the tire, release
air by pressing on the metal stem
in the center of the valve. Then
recheck the pressure with your tire
gauge.
4. Replace the valve cap.
5. Repeat this procedure for each
tire, including the spare.
Note: Some spare tires operate at
a higher inflation pressure than the
other tires. For T type mini-spare
tires, see the Dissimilar spare wheel
and tire assembly information for
a description. Store and maintain
at 60 psi (4.15 bar). For full-size
and dissimilar spare tires, see the
Dissimilar spare wheel and tire
assembly information for a
description. Store and maintain at
the higher of the front and rear
inflation pressure as shown on the
Safety Compliance Certification
Label or Tire Label.
6. Visually inspect the tires to
make sure there are no nails or
other objects embedded that
could poke a hole in the tire
and cause an air leak.
7. Check the sidewalls to make sure there are no gouges, cuts
or bulges.
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