2020 FORD F-150 ignition

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
SYNC in order to find
AppLink-capable apps on your device. iPhone users must also connect to
SYNC's USB port with an Apple USB cable.
Ensure you have down-
loaded and installed the latest version of the app
from your phone's app store.
Ensure the app is running on your phone. Some apps
AppLink-enabled apps are
not installed and running on your mobile device.
My phone is connected, but
I still cannot find any apps. require you to register or
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
502
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ (If Equipped)

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See Settings (page 535).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
505
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3
(If Equipped)E293823

Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal\b
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating\b
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide or the
Sirius XM Settings tile to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 535). Note:
HD Radio broadcasts are not
available in all markets.
517
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3
(If Equipped)

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 535).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 535).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
541
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3
(If Equipped)

Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device. –
System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped) Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote
control. The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
547
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3
(If Equipped)

3
360 Degree Camera...................................250
Camera Views...................................................... 251
Front Camera...................................................... 252
Side Camera........................................................ 252
4
4WD See: Four-Wheel Drive..................................... 223
A
A/C See: Climate Control.......................................... 151
About This Manual...........................................9
ABS See: Brakes........................................................... 233
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 234
Accessories....................................................550
Accessories See: Replacement Parts
Recommendation............................................ 16
ACC See: Using Adaptive Cruise Control - Vehicles
With: Adaptive Cruise Control.................254
Active Park Assist........................................243 Automatic Steering into Parking
Space................................................................ 245
Deactivating the Park Assist Feature.........246
Troubleshooting the System......................... 246
Using Active Park Assist.................................. 244
Adjustable Pedals..........................................92
Adjusting the Headlamps.........................375 Horizontal Aim Adjustment........................... 376
Vertical Aim Adjustment................................. 375
Adjusting the Pedals.....................................92
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
...........................................................88
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column
...........................................................88
End of Travel Position........................................ 89
Memory Feature................................................... 89Airbag Disposal
...............................................59
Air Conditioning See: Climate Control.......................................... 151
Air Filter See: Changing the Engine Air Filter -
Diesel................................................................ 364
See: Changing the Engine Air Filter - Gasoline........................................................... 364
Alarm See: Anti-Theft Alarm........................................ 84
Ambient Lighting
...........................................99
Adjusting the Brightness................................... 99
Switching Ambient Lighting Off..................... 99
Switching Ambient Lighting On..................... 99
Anti-Theft Alarm
............................................84
Arming the Alarm................................................. 85
Disarming the Alarm........................................... 85
Using the System................................................. 85
Appendices.....................................................577
Apps..................................................................532 SiriusXM Traffic and Travel Link................... 534
Using Apps on an Android Device...............533
Using Apps on an iOS Device........................ 533
Using Mobile Navigation on an Android Device................................................................ 533
At a Glance.......................................................20
Audible Warnings and Indicators
............118
Airbag Secondary Warning.............................. 118
Beltminder Warning........................................... 118
Door Ajar Warning............................................... 118
Headlamps On Warning................................... 118
Key in Ignition Warning...................................... 118
Keyless Warning Alert........................................ 118
Parking Brake On Warning............................... 119
Rear Park Aid Warning....................................... 118
Service AdvanceTrac Warning........................ 119
Audio Control
..................................................90
You can operate the following functions
with the control:.............................................. 90
Audio System
................................................478
General Information......................................... 478
Audio Unit - Vehicles With: SYNC 3.......................................................................481
Adjusting the Volume....................................... 481
Changing Radio Stations................................. 481
Selecting the Audio Modes........................... 482
Setting a Memory Preset................................ 482
Switching the Audio Unit On and Off........482
607
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index

Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control................................154
Defogging the Side Windows in Cold
Weather............................................................. 155
General Hints....................................................... 154
Quickly Cooling the Interior............................. 155
Quickly Heating the Interior............................ 154
Recommended Settings for Cooling...........155
Recommended Settings for Heating..........155
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................155
Defogging the Side Windows in Cold Weather............................................................. 156
General Hints....................................................... 155
Quickly Cooling the Interior............................. 155
Quickly Heating the Interior............................ 155
Recommended Settings for Cooling...........155
Recommended Settings for Heating..........155
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................. 156
Hints on Driving With Anti-Lock Brakes
...........................................................234
Hood Lock See: Opening and Closing the Hood..........355
Horn......................................................................91
How Does the Rear Occupant Alert System Work
...............................................169
I
Ignition Switch...............................................179
In California (U.S. Only)
............................338
Information Display Control........................91
Information Displays...................................120 General Information.......................................... 120
Information Messages................................132 4WD........................................................................\
. 149
Active Park............................................................. 133
Adaptive Cruise Control................................... 133
AdvanceTrac and Traction Control..............134
Airbag...................................................................... 134
Alarm and Security............................................ 135
Battery and Charging System........................ 135
Blind Spot Information and Cross Traffic Alert System.................................................... 136Diesel Messages.................................................
136
Doors and Locks................................................. 139
Driver Alert............................................................. 139
Drivetrain............................................................... 140
Engine..................................................................... 140
Fuel........................................................................\
.. 140
Keys and Intelligent Access............................. 141
Lane Keeping System....................................... 142
Maintenance......................................................... 142
MyKey...................................................................... 143
Off Road................................................................. 143
Park Aid.................................................................. 144
Park Brake............................................................. 144
Power Steering.................................................... 145
Pre-Collision Assist............................................ 145
Pro Trailer Backup Assist................................. 146
Remote Start........................................................ 147
Seats........................................................................\
147
Side-Wind.............................................................. 147
Starting System ................................................. 148
Tire Pressure Monitoring System.................148
Trailer...................................................................... 148
Installing Child Restraints
...........................24
Child Seats.............................................................. 24
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 32
Front Seat Tether Strap Attachment (Regular Cab)................................................... 33
Rear Seat Tether Strap Attachment (Crew Cab and Super Cab)...................................... 34
Use of Inboard Lower Anchors from the Outermost Seating Positions (Center
Seating Use) ..................................................... 32
Using Inflatable Seatbelts (Rear Seat Outermost Positions).................................... 28
Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew
Cab)...................................................................... 24
Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew
Cab)...................................................................... 26
Using Lower Anchors and Tethers for CHildren (LATCH)............................................. 31
Using Tether Straps............................................. 32
Instrument Cluster
.........................................111
Instrument Lighting Dimmer.....................96
Instrument Panel...........................................20
615
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index

Interior Lamps.................................................98
Front Interior Lamp............................................. 98
Rear Interior Lamps............................................ 99
Interior Mirror..................................................107
Automatic Dimming Mirror............................. 108
Manual Dimming Mirror.................................... 107
Introduction........................................................9
J
Jump Starting the Vehicle
........................333
Connecting the Jumper Cables.................... 333
Jump Starting...................................................... 334
Preparing Your Vehicle..................................... 333
Removing the Jumper Cables....................... 334
K
Keyless Entry....................................................75 SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 75
Keyless Starting
.............................................179
Ignition Modes..................................................... 180
Keys and Remote Controls........................60
L
Lane Keeping System................................262 Switching the System On and Off..............263
System Display................................................... 264
System Settings................................................. 263
Troubleshooting................................................. 265
Lighting Control..............................................95 Flashing the Headlamp High Beam..............96
Headlamp High Beam........................................ 95
Lighting..............................................................95 General Information............................................ 95
Load Carrying.................................................281
Load Limit
.......................................................282
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 286
Vehicle Loading - with and without a Trailer................................................................. 282
Load Retaining Fixtures..............................281 BoxLink ™ Cleats................................................. 281
Locking and Unlocking
.................................72
Activating Intelligent Access............................ 72Autolock...................................................................
74
Battery Saver.......................................................... 74
Illuminated Entry................................................... 74
Power Door Locks................................................. 72
Remote Control..................................................... 72
Smart Unlock......................................................... 73
Smart Unlocks for Intelligent Access Keys....................................................................... 73
Lug Nuts See: Changing a Road Wheel........................ 414
M
Maintenance.................................................355 General Information......................................... 355
Manual Climate Control
..............................151
Directing the Airflow........................................... 151
Setting the Blower Motor Speed................... 151
Setting the Temperature................................... 151
Switching Maximum Air Conditioning On and Off............................................................... 152
Switching Maximum Defrost On and Off........................................................................\
152
Switching Recirculated Air On and Off........................................................................\
152
Switching the Air Conditioning On and Off........................................................................\
. 151
Switching the Climate Control On and Off........................................................................\
152
Manual Seats.................................................160 Manual Lumbar ................................................... 161
Moving the Seat Backward and Forward............................................................. 160
Recline Adjustment............................................ 161
Manual Tailgate
...............................................77
Memory Function.........................................164
Easy Entry and Exit Feature............................ 165
Linking a PreSet Position to your Remote Control or Intelligent Access Key.............164
Saving a PreSet Position................................. 164
Message Center See: Information Displays............................... 120
Mirrors See: Windows and Mirrors.............................. 103
Mobile Communications Equipment......................................................18
Moonroof.........................................................109 Bounce-Back....................................................... 109
616
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index