
Materials
Specification
Name
WSS-M2C949-A, MERCON® ULV
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid(U.S.)
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid / MERCON® ULV huile pour boîtes auto-
matique Motorcraft®(Canada)
XT-12-QULV(U.S. & Canada)
Engine Coolant
Capacities Quantity
Variant
15.2 qt (14.4 L)
Engine.
4.6 qt (4.4 L)
HEV low temperature cooling loop (battery
and electric motor electronics).
Materials Specification
Name
WSS-M97B57-A2
Motorcraft® Yellow Prediluted Antifreeze/
Coolant(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft®(Canada)
VC-13DL-G(U.S.)
CVC-13DL-G(Canada)
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Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
CLIMATE
Touch the climate button on the
touchscreen to access your climate control
features.
Note:
You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 469).
Accessing the Climate Control
Menu Touch the button to access
additional controls for the front
climate system.
Directing the Airflow Touch the button to direct
airflow to the windshield air
vents and de-mister.
Touch the button to direct
airflow to the instrument panel
air vents.
Touch the button to direct
airflow to the footwell air vents. You can direct air through any combination
of these air vents.
Setting the Blower Motor Speed Touch up or down to increase or
decrease the volume of air that
circulates in your vehicle.
Setting the Temperature
Touch up or down on the left-hand
temperature control to set the left-hand
temperature.
Note: This control also adjusts the
right-hand side temperature when you
switch off dual zone mode.
Touch up or down on the right-hand
temperature control to set the right-hand
temperature.
Switching Auto Mode On and Off Touch the button to switch on
automatic operation, then set
the temperature.
The system adjusts the blower motor
speed, air distribution, air conditioning
operation, and outside or recirculated air
to reach and maintain the temperature you
have set.
Switching the Air Conditioning On
and Off A pop-up appears on the screen
to display the air conditioning
options.
MAX A/C:
Touch the button to activate
and maximize cooling. The driver and
passenger temperatures are set to LO,
recirculated air flows through the
instrument panel vents, air conditioning
automatically turns on and the fan
automatically adjusts to the highest speed.
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A/C: Touch to switch the air conditioning
on or off. Use A/C with recirculated air to
improve cooling performance and
efficiency.
Note: In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Touch the button.
Switching the Climate Controlled
Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings.
Switching Dual Zone Mode On and
Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
Switching the Heated Exterior
Mirrors On and Off Touch the button.
Switching the Heated Windshield
On and Off Touch the button to clear the
windshield of thin ice and fog.
The heated windshield turns off
after a short period of time. Switching the Heated Rear
Window On and Off Touch the button to clear the
rear window of thin ice and fog.
Switching the Heated Seats On
and Off Touch the button to cycle
through the various heat
settings.
Switching the Heated Steering
Wheel On and Off Touch the button.
Switching Maximum Air
Conditioning On and Off Touch the button for maximum
cooling.
Recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
Switching Maximum Defrost On
and Off Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
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Note:
The heated rear window also turns
on when you select maximum defrost.
Switching Recirculated Air On and
Off Touch the button to switch
between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may
reduce the time needed to cool the interior,
when used with A/C, and reduce unwanted
odors from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.
Switching the Ventilated Seats On
and Off Touch the button to cycle
through the various ventilated
seat settings.
Accessing Rear Climate Controls Touch the button to access
additional controls for the rear
climate system.
Rear Climate Control Lock
Indicator Touch the button.
When on, you can only operate
the rear passenger settings
through the front controls. Switching Rear Auto Mode On and
Off Touch the button to switch on
rear automatic operation, then
set the temperature.
Switching the Rear Climate
Controlled Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings.
Switching the Rear Heated Seats
On and Off Touch the button to cycle
through the various heat
settings.
Switching the Rear Ventilated
Seats On and Off Touch the button to cycle
through the various ventilated
seat settings.
PHONE WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval 1
Normal
7,500– 10,000 mi
(12,070– 16,093 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,046– 12,070 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(4,828–8,046 km) Maximum load or towing
Extreme hot or cold operation
Extended engine idling
1 Hybrid vehicles may achieve longer distances between oil changes, but do not exceed
the 1 year maximum oil change interval. Remaining oil life can be accessed through the
information display. See Information Displays (page 112).
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
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Driver and Passenger Airbags....................47
Children and Airbags.......................................... 48
Proper Driver and Front Passenger Seating Adjustment........................................................ 47
Driver and Passenger Knee Airbags.........51
Driving Aids....................................................259
Driving Hints..................................................296
Driving Through Water...............................297
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running
Lamps................................................................. 90
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)................90
E
Economical Driving.....................................296
Electric Parking Brake
.................................215
Applying the Electric Parking Brake.............215
Automatically Releasing the Electric
Parking Brake.................................................. 216
Manually Releasing the Electric Parking Brake................................................................... 216
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................ 217
Electric Vehicle Information....................465 Engine On Due To............................................. 466
Power Flow.......................................................... 465
Vehicle Operational States............................ 465
Electromagnetic Compatibility.............506
Emergency Call Limitations
.......................56
Emergency Call Requirements.................55
Emission Law.................................................197 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........198
Tampering With a Noise Control System............................................................... 197
End User License Agreement.................509 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 509
Engine Block Heater
.....................................178
Using the Engine Block Heater...................... 179
Engine Coolant Check................................332 Adding Coolant................................................... 333
Coolant Change................................................. 334Engine Coolant Temperature
Management.................................................. 336
Fail-Safe Cooling............................................... 334
Recycled Coolant............................................... 334
Severe Climates................................................. 334
Engine Emission Control............................197
Engine Immobilizer See: Passive Anti-Theft System..................... 78
Engine Oil Check...........................................327 Adding Engine Oil.............................................. 328
Engine Oil Dipstick - 2.3L EcoBoost™..................................................327
Engine Oil Dipstick - 3.0L..........................327
Engine Oil Dipstick - 3.3L...........................327
Engine Specifications - 2.3L EcoBoost™.................................................384
Drivebelt Routing............................................... 384
Engine Specifications - 3.0L, ST............385 Drivebelt Routing............................................... 386
Engine Specifications - 3.0L...................385 Drivebelt Routing............................................... 385
Engine Specifications - 3.3L, Gasoline........................................................387
Drivebelt Routing............................................... 387
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV)............................388
Drivebelt Routing............................................... 388
Entertainment..............................................446 AM/FM Radio...................................................... 447
Apps....................................................................... 455
Bluetooth Stereo or USB................................ 454
CD (If equipped)................................................ 453
HD Radio ™ Information (If
Available)........................................................ 450
SiriusXM® Satellite Radio (If Activated)....................................................... 448
Sources.................................................................. 447
Supported Media Players, Formats and Metadata Information................................ 455
USB Ports............................................................. 455
Environment.....................................................19
EPB See: Electric Parking Brake.............................. 215
Essential Towing Checks..........................293 Before Towing a Trailer.................................... 294
Hitches................................................................... 293
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 294
542
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Protecting Your Investment...........................
487
Why Maintain Your Vehicle?......................... 487
Why Maintain Your Vehicle at Your Dealership?..................................................... 487
Getting Assistance Outside the U.S. and Canada.........................................................309
Getting the Services You Need..............306 Away From Home............................................. 306
Global Opening..............................................98 Remote Control Front Windows.................... 98
H
Hazard Flashers...........................................300
Headlamp Adjusting See: Adjusting the Headlamps.................... 340
Headlamp Exit Delay
....................................89
Headrest See: Head Restraints......................................... 144
Head Restraints
............................................144
Adjusting the Head Restraints....................... 145
Tilting Head Restraints .................................... 146
Heated Exterior Mirrors...............................142
Heated Rear Window..................................142
Heated Seats
.................................................156
Front Seats........................................................... 156
Second Row Heated Seats.............................. 157
Heated Steering Wheel...............................83
Heated Windshield
.......................................141
Windshield Wiper De-Icer................................ 141
Heating See: Climate Control.......................................... 137
High Voltage Battery...................................201 General Information.......................................... 201
Hill Descent Control....................................228
Hill Descent Control Indicator
.................229
Hill Start Assist...............................................217 Switching the System On and Off................217
Using Hill Start Assist........................................ 217
Hints on Controlling the Interior Climate
..........................................................139
Defogging the Side Windows in Cold
Weather............................................................ 140
General Hints....................................................... 139
Quickly Cooling the Interior............................ 140
Quickly Heating the Interior............................ 140
Recommended Settings for Cooling..........140
Recommended Settings for Heating..........140 Hints on Driving With Anti-Lock
Brakes.............................................................215
Hood Lock See: Opening and Closing the Hood..........323
Horn....................................................................84
How Does Adaptive Cruise Control With Stop and Go Work....................................246
How Does the Rear Occupant Alert System Work
...............................................160
Hybrid Vehicle Frequently Asked Questions - 3.3L, Hybrid Electric
Vehicle (HEV).............................................184
Hybrid Vehicle Operation - 3.3L, Hybrid Electric Vehicle (HEV)
.............................182
Battery.................................................................... 182
Braking.................................................................... 183
Driving..................................................................... 182
Driving to Optimize Fuel Economy..............183
Starting................................................................... 182
Stopping................................................................. 182
Transmission Operation................................... 182
I
Ignition Switch................................................172
In California (U.S. Only).............................307
Information Display Control
.......................83
Information Displays.....................................112
General Information............................................ 112
Information Messages................................120 4WD........................................................................\
. 136
Active Park.............................................................. 121
Adaptive Cruise Control.................................... 121
Adaptive Headlamps.......................................... 121
AdvanceTrac ™ and Traction Control..........122
Alarm....................................................................... 122
Battery and Charging System (12 Volt).................................................................... 122
Battery and Charging System (High Voltage)............................................................. 123
Blind Spot Information and Cross Traffic Alert System.................................................... 124
Doors and Locks.................................................. 125
Driver Alert............................................................. 126
Fuel........................................................................\
.. 126
Hill Descent Control........................................... 126
Hill Start Assist..................................................... 127
Keys and Intelligent Access............................. 127
544
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index