2020 FORD EXPEDITION maintenance

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate .......................................................
13
Ford Credit ........................................................
13
Replacement Parts Recommendation ........................................................................\
...
14
Special Notices ...............................................
14
Mobile Communications Equipment ........................................................................\
....
15
Export Unique Options ................................
16
Environment
Protecting the Environment .......................
17
At a Glance
Instrument Panel ...........................................
18
Child Safety
General Information .....................................
20
Installing Child Restraints ..........................
22
Booster Seats ..................................................
31
Child Restraint Positioning ........................
33
Child Safety Locks ........................................
35
Seatbelts
Principle of Operation ..................................
37
Fastening the Seatbelts .............................
38
Seatbelt Height Adjustment .....................
42
Seatbelt Warning Lamp and Indicator Chime ............................................................
43
Seatbelt Reminder .......................................
43
Child Restraint and Seatbelt Maintenance ...............................................
45
Seatbelt Extensions .....................................
45
Personal Safety System ™
Personal Safety System ™.........................
47 Supplementary Restraints
System
Principle of Operation .................................
48
Driver and Passenger Airbags ..................
49
Front Passenger Sensing System ...........
50
Side Airbags ....................................................
52
Safety Canopy ™............................................
53
Crash Sensors and Airbag Indicator .......
54
Airbag Disposal ..............................................
55
Keys and Remote Controls
General Information on Radio Frequencies .................................................
56
Remote Control .............................................
56
Replacing a Lost Key or Remote Control ........................................................................\
..
63
MyKey ™
Principle of Operation .................................
64
Creating a MyKey ..........................................
65
Clearing All MyKeys ......................................
66
Checking MyKey System Status .............
66
Using MyKey With Remote Start Systems ........................................................
67
MyKey – Troubleshooting ..........................
67
Doors and Locks
Locking and Unlocking ...............................
69
Keyless Entry ...................................................
72
Liftgate
Manual Liftgate ..............................................
76
Power Liftgate .................................................
77
Security
Passive Anti-Theft System .........................
81
Anti-Theft Alarm ...........................................
83
Power Running Boards
Using Power Running Boards ...................
85
1
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Table of Contents

Maintenance
General Information
..................................325
Opening and Closing the Hood .............
325
Under Hood Overview ..............................
326
Engine Oil Dipstick ......................................
327
Engine Oil Check ..........................................
327
Oil Change Indicator Reset .....................
328
Changing the Engine Air Filter ...............
329
Engine Coolant Check ..............................
329
Automatic Transmission Fluid Check ........................................................................\
333
Transfer Case Fluid Check .......................
334
Brake Fluid Check .......................................
334
Power Steering Fluid Check ....................
335
Changing the 12V Battery ........................
335
Adjusting the Headlamps ........................
337
Washer Fluid Check ...................................
338
Fuel Filter .......................................................
339
Checking the Wiper Blades ....................
339
Changing the Wiper Blades ....................
339
Removing a Headlamp ............................
340
Changing a Bulb .........................................
340
Vehicle Care
General Information ..................................
343
Cleaning Products ......................................
343
Cleaning the Exterior .................................
344
Waxing ............................................................
345
Cleaning the Engine ...................................
345
Cleaning the Windows and Wiper Blades ........................................................................\
345
Cleaning the Interior ..................................
346
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
346
Cleaning Leather Seats .............................
347
Repairing Minor Paint Damage .............
348
Cleaning the Wheels .................................
348
Vehicle Storage ...........................................
348Wheels and Tires
General Information
...................................
351
Tire Care .........................................................
353
Using Snow Chains ....................................
367
Tire Pressure Monitoring System .........
368
Changing a Road Wheel ...........................
372
Technical Specifications ..........................
378
Capacities and Specifications
Engine Specifications ...............................
380
Motorcraft Parts .........................................
380
Vehicle Identification Number ...............
382
Vehicle Certification Label ......................
383
Transmission Code Designation ...........
383
Capacities and Specifications ...............
384
Bulb Specification Chart ..........................
392
Connected Vehicle
Connected Vehicle Requirements .......
394
Connected Vehicle Limitations .............
394
Connecting the Vehicle to a Mobile Network .....................................................
394
Connecting the Vehicle to a Wi-Fi Network .....................................................
394
Connected Vehicle – Troubleshooting ........................................................................\
395
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot .........
397
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
397
Audio System
General Information ..................................
398
Audio Unit - Vehicles Without: Touchscreen Display .............................
398
Audio Unit - Vehicles With: Touchscreen Display .........................................................
401
Digital Radio .................................................
402
Satellite Radio .............................................
405
5
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Table of Contents

USB Port
........................................................407
SYNC™
General Information .................................
409
Using Voice Recognition ...........................
410
Using SYNC™ With Your Phone ............
412
SYNC™ Applications and Services ......
413
Using SYNC™ With Your Media Player ........................................................................\
.
416
SYNC™ Troubleshooting ..........................
417
SYNC™ 3
General Information ..................................
426
Using Voice Recognition ..........................
428
Entertainment .............................................
435
Climate ...........................................................
445
Phone ..............................................................
447
Navigation .....................................................
449
Apps ................................................................
454
Settings ..........................................................
457
SYNC™ 3 Troubleshooting ....................
459
Accessories
Accessories ...................................................
472
Ford Protect
Ford Protect ..................................................
473
Scheduled Maintenance
General Maintenance Information .......
475
Normal Scheduled Maintenance .........
478
Special Operating Conditions Scheduled Maintenance .............................................
481
Scheduled Maintenance Record ..........
483
Appendices
Electromagnetic Compatibility .............
494
End User License Agreement .................
497
Declaration of Conformity .......................
522Declaration of Conformity - Vehicles
With: SYNC 3 ............................................
522
6
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Table of Contents

Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
10
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Introduction

REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see your warranty guide that is
available online. For more information,
refer to our website and download your
copy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING: NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it,
DEATH or SERIOUS INJURY to the CHILD
can occur.
14
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Introduction

Read Steps 1 - 4 before starting the
procedure.
Make sure that:
•
You set the parking brake.
• The transmission is in park (P).
• The ignition is off.
• You close all vehicle doors.
• You unbuckle the driver and front
passenger seatbelts.
1. Switch the ignition on. Do not start the
engine.
2. Wait until the seatbelt warning lamp turns off (about one minute). After
Step 2, wait an additional five seconds
before proceeding with Step 3. Once
you start Step 3, you must complete
the procedure within 60 seconds.
3. For the seating position you are switching off, buckle then unbuckle the
seatbelt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning lamp
turns on.
4. When the seatbelt warning lamp is on,
buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning lamp
flashes for confirmation.
• This switches the feature off if it is
currently on.
• This switches the feature on if it is
currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts. See Vehicle
Care (page 343).
SEATBELT EXTENSIONS WARNING:
Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash. WARNING:
Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system. WARNING:
Never use seatbelt
extensions to install child restraints.
45
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Seatbelts

While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction
could result in personal injury or death. WARNING: Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. The driver and passenger front airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 54).
Proper Driver and Front Passenger
Seating Adjustment WARNING:
National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least
10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
49
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Supplementary Restraints System E151127 E67017

The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. See Instrument Cluster (page
107). Routine maintenance of the airbag is
not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after you
switch the ignition on.
• The readiness light either flashes or
stays lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash. The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the seatbelt
pretensioners and rear inflatable belts
is to activate in frontal, near-frontal
and side crashes, and in rollovers.
• The design of the side airbags is to
inflate in certain side impact crashes
or rollover events. Side airbags may
activate in other types of crashes if the
vehicle experiences sufficient sideways
motion or deformation.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
55
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Supplementary Restraints SystemE67017