TOWING THE VEHICLE ON
FOUR WHEELS - AUTOMATIC
TRANSMISSION – HF45
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the
powertrain/transmission configuration)
under the following conditions:
•
The vehicle is facing forward so that it
is towed in a forward direction.
• Shift the transmission into neutral (N).
If you cannot shift the transmission into
neutral (N), you may need to override
the shifter and enable Stay in Neutral
mode. Failing to do so may result in
damage to the transmission. See
Transmission (page 204).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control
(page 137).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
You can tow your vehicle with all four
wheels on the ground using the
Neutral
Tow mode in the information display.
Alternatively, if you have a front-wheel
drive vehicle, you can tow with the front
wheels off the ground by using a tow dolly. If you have an all-wheel drive vehicle, you
can tow with all four wheels off the ground
using a vehicle transport trailer. If you are
using a tow dolly or a vehicle transport
trailer, follow the instruction specified by
the equipment provider.
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Place your vehicle in
Neutral Tow
mode with the following steps:
• Switch your vehicle on in accessory
mode.
• Press the menu button on the
controls on the steering wheel.
• Select
Settings.
• Select
Neutral Tow.
• Follow the instructions on the
information display.
• Fully press the brake pedal.
• Shift into neutral (N).
• Switch the ignition off.
• Do not exceed
70 mph (113 km/h).
Note: Switching on
Neutral Tow mode
requires battery power.
Note: If the parking brake is applied, a
message appears in the information display.
Note: If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run
for a few minutes at the beginning of each
day, and every six hours or fewer. With the
engine running and your foot on the brake,
shift into drive (D) and then into reverse (R)
before shifting back into neutral (N). Before
continuing to tow, re-enable
Neutral Tow
mode.
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Avoid driving too fast during the first
1,000 mi (1,600 km). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first
1,000 mi
(1,600 km).
DRIVING THROUGH WATER WARNING:
Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works. •
Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS WARNING:
Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING: Do not place additional
floor mats or any other covering on top
of the original floor mats. This could
result in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control.
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Protected Component
Fuse
Rating
Fuse
Location
Not used.
—
27
Brake on-off switch.
10 A
28
Powertrain control module (hybrid).
5 A
29
Electronic stability control (gas).
10 A
30
Transmission oil pump (hybrid).
Electronic power assist steering.
5 A
31
Body control module.
30 A
32
Front parking aid camera.
10 A
33
Rear view camera.
Blind spot information system.
Adaptive cruise control.
Not used (spare).
10 A
34
Heated steering wheel.
15 A
35
Powertrain control module (hybrid).
10 A
36
Horn.
20 A
37
Blower motor.
40 A
38
Not used.
—
39
Heated wiper park.
15 A
40
Amplifier.
20 A
41
Driver power seat.
30 A
42
Electric water pump (hybrid).
50 A
43
Trailer tow module.
40 A
44
Passenger power seat.
30 A
45
Not used (spare).
20 A
46
Heated seats.
20 A
47
Anti-lock brake control valves.
40 A
48
Anti-lock brake control pump.
60 A
49
Cooling fan.
60 A
50
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Protected Component
Fuse
Rating
Fuse
Location
E-shifter module.
Instrument cluster.
7.5 A
22
Gateway module.
Steering column control module.
Audio unit.
20 A
23
Not used (spare).
20 A
24
Power windows.
30 A
25
Exterior mirrors.
Note: Spare fuse amperage may vary.
CHANGING A FUSE
General Information If electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse.
Engine Compartment Fuse Box
WARNING: Always replace a fuse
with one that has the specified
amperage rating. Using a fuse with a
higher amperage rating can cause severe
wire damage and could start a fire. 1. Pull the latch toward you and remove
the top cover. 2. Pull the connector lever upward.
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2
3
Dispose of used engine coolant in an
appropriate manner. Follow your
community's regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 376).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNING:
Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
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1. Park your vehicle on a level surface.
2. Look at the brake fluid reservoir to see
where the brake fluid level is relative
to the MIN and the MAX marks on the
reservoir.
Note: If the brake fluid level is between the
MIN
and the MAX marks on the reservoir, it
is acceptable.
Note: If the brake fluid level is below the
MIN
mark or above the MAX mark, have
your vehicle checked as soon as possible.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our
specifications. See
Capacities and
Specifications (page 376).
Brake Fluid Service Interval
Brake fluid absorbs water over time which
degrades the effectiveness of the brake
fluid. Change the brake fluid at the
specified intervals to prevent degraded
braking performance. For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
CHANGING THE 12V BATTERY
WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with a
battery carrier or with your hands on
opposite corners. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately.
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Study your owner's manual and any
supplements for specific information about
equipment features, instructions for safe
driving and additional precautions to
reduce the risk of an accident or serious
injury.
All-wheel drive system (If Equipped)
WARNING:
Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
A vehicle equipped with All-wheel drive,
when selected, has the ability to use all
four wheels to power itself. This increases
traction which may enable you to safely
drive over terrain and road conditions that
a conventional two-wheel drive vehicle
cannot.
Power is supplied to all four wheels
through a transfer case or power transfer
unit. All-wheel drive vehicles allow you to
select different modes as necessary. For
information on transfer case operation and
shifting procedures,
See All-Wheel Drive
(page 212). For information on transfer
case maintenance, See Maintenance
(page 312). You should become thoroughly
familiar with this information before you
operate your vehicle.
On some All-wheel drive vehicles, the initial
shift from two-wheel to All-wheel drive
when the vehicle is moving can cause a
momentary clunk and ratcheting sound.
These sounds are normal and are not
cause for concern. In All-wheel drive vehicles, the size of the
spare tire relative to the remaining tires can
have an effect on the All-Wheel drive
system. If there is a significant difference
between the size of a spare and the
remaining tires, All-wheel drive
functionality may be limited.
How your vehicle differs from
other vehicles
Sport utility vehicles and trucks can differ
from some other vehicles in a few
noticeable ways. Your vehicle may be:
•
Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
As a result of the above dimensional
differences, Sport utility vehicles and
trucks often have a higher center of gravity
and a greater difference in center of gravity
between the loaded and unloaded
condition. These differences that make
your vehicle so versatile also make it
handle differently than an ordinary
passenger car.
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If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 44). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 287).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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(If Equipped)