Setting the Adaptive Cruise Control
Speed ..........................................................243
Setting the Adaptive Cruise Control Gap ........................................................................\
244
Canceling the Set Speed .........................
245
Resuming the Set Speed .........................
245
Overriding the Set Speed ........................
245
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Lane Centering .............................
246
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Stop and Go ..................................
246
Switching From Adaptive Cruise Control to Cruise Control .....................................
246
Switching Lane Centering On and Off ........................................................................\
246
Adaptive Cruise Control – Troubleshooting ......................................
247
Driving Aids
Driver Alert ....................................................
250
Lane Keeping System ................................
251
Blind Spot Information System .............
255
Cross Traffic Alert ........................................
257
Steering ..........................................................
260
Pre-Collision Assist .....................................
261
Drive Mode Control
What Is Drive Mode Control ...................
266
Selecting a Drive Mode ............................
266
Drive Modes ..................................................
266
Load Carrying
Rear Under Floor Storage ........................
268
Luggage Covers ...........................................
268
Roof Racks and Load Carriers ...............
269
Load Limit ......................................................
270
Towing
Towing a Trailer ............................................
276
Trailer Sway Control ...................................
277Recommended Towing Weights
...........
277
Essential Towing Checks .........................
279
Towing the Vehicle on Four Wheels - 8-Speed Automatic Transmission –
8F24 .............................................................
281
Towing the Vehicle on Four Wheels - 8-Speed Automatic Transmission –
8F35 ............................................................
282
Towing the Vehicle on Four Wheels - Automatic Transmission – HF45 ......
283
Driving Hints
Economical Driving ....................................
284
Breaking-In ....................................................
284
Driving Through Water ..............................
285
Floor Mats .....................................................
285
Roadside Emergencies
Roadside Assistance .................................
287
Hazard Flashers ..........................................
288
Fuel Shutoff .................................................
288
Jump Starting the Vehicle - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) ........
289
Jump Starting the Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) ........................
291
Collision, Damage or Fire Event ............
294
Post-Crash Alert System .........................
295
Transporting the Vehicle ..........................
295
Customer Assistance
Getting the Services You Need ..............
297
In California (U.S. Only) ...........................
298
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
299
Utilizing the Mediation/Arbitration Program (Canada Only) .....................
300
Getting Assistance Outside the U.S. and Canada ......................................................
300
Ordering Additional Owner's Literature ........................................................................\
302
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Detection Zones
Vehicles Without a Trailer Hitch
The detection area is in the center of the
rear bumper.
Vehicles With a Trailer Hitch
The detection area is on the left-hand side
and right-hand side of the hitch, between
the exhaust and the hitch.
Note:
Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
Note: Splashing water may cause the
hands-free liftgate to open. Keep the
passive key away from the rear bumper
detection area when you wash your vehicle.
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The percent displayed is an indication of
the regenerative braking efficiency with
100% representing the maximum amount
of energy recovery. Brake Coach can be
turned on or off in the settings menu.
Trip Summary
The trip summary displays upon shutting
off your vehicle. The values are cumulative
since you last started your vehicle.
The information shown is the same as the
This Trip on demand screen. See
Personalized Settings (page 115).
Vehicle Charging Status
For plug-in vehicles only, vehicle charging
status displays when you shut off your
vehicle, and when you turn on your vehicle
while plugged in. Charging status includes
the charge start or charge end time as
appropriate. You can modify your vehicle's
charge settings through the touchscreen.
PERSONALIZED SETTINGS
Select one of these options to display on
your main screen.
Note:
Some options may appear slightly
different or not at all if the items are
optional.
Note: EV Now information is only available
when in EV Now mode. Select Screens
Calm Screen
Fuel Economy
Trip 1
Trip 2
This Trip 3
EV Coach 3
Electric Efficiency 3
Eco Coach 1
Eco Behavior 2
Tire Pressure
Intelligent AWD
Off Road
Trailer Light Check
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Action
Message
A system error has occurred. Contact an authorized dealer as soon as possible.
Cross Traffic System
Fault
The system automatically turns off and displays this messagewhen you connect a trailer to the vehicle that does not have
a trailer blind spot system or when you switch the trailer blind spot system off through the information display. See Cross
Traffic Alert (page 257).
Cross Traffic Alert Deac-
tivated Trailer Attached
The system automatically turns off and displays this messagewhen you connect a trailer to the vehicle that does not have
a trailer blind spot system or when you switch the trailer blind spot system off through the information display. See
Blind
Spot Information System (page 255).
Blind Spot Alert Deactiv-
ated Trailer Attached
Doors and Locks Action
Message
The driver door is not completely closed.
Driver Door Ajar
The passenger door is not completely closed.
Passenger Door Ajar
The rear left door is not completely closed.
Rear Left Door Ajar
The rear right door is not completely closed.
Rear Right Door Ajar
The liftgate is not completely closed.
Liftgate Ajar
The hood is not completely closed.
Hood Ajar
There is a system malfunction with the child locks. Have thesystem checked as soon as possible.
Child Lock Malfunction
Service Required
Indicates that you have the rear seat interior door release
switches and power windows switched off, preventing rear seat occupants from opening the doors or windows.
Child Lock ON
Indicates that you have the rear seat interior door releaseswitches and power windows switched on.
Child Lock OFF
The factory keypad code appears in the information display
after the system resets the keypad. See Passive Anti-Theft System
(page 76).
Factory Keypad Code {X
X X X X}
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Information Displays
Tire Pressure Monitoring System
Action
Message
One or more tires on your vehicle have low tire pressure. SeeTire Pressure Monitoring System (page 365).
Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If thewarning stays on or continues to come on, have the system
checked as soon as possible. See Tire Pressure Monitoring System
(page 365).
Tire Pressure Monitor
Fault
A tire pressure sensor is malfunctioning, or your spare tire isin use. For more information on how the system operatesunder these conditions, See
Tire Pressure Monitoring
System (page 365). If the warning stays on or continues to
come on, have the system checked as soon as possible.
Tire Pressure Sensor
Fault
Trailer
(If Equipped) Action
Message
A correct trailer connection is sensed during a givenignition cycle.
Trailer Connected
A trailer connection becomes disconnected, either
intentionally or unintentionally, and has been sensed during a given ignition cycle.
Trailer Disconnected
The trailer sway control has detected trailer sway.
Trailer Sway Reduce Speed
There are certain faults in your vehicle wiring and trailer
wiring/brake system. See Towing a Trailer (page 276).
Trailer Wiring Fault
There is a fault with your trailer turn lamp. Check yourlamp.
Trailer Left Turn Lamps Fault
Check Lamps
There is a fault with your trailer turn lamp. Check yourlamp.
Trailer Right Turn Lamps Fault
Check Lamps
There is a fault with your trailer battery. See
Towing
a Trailer (page 276).
Trailer Battery Not Charging See
Manual
There is a fault with your vehicle trailer lighting module.See
Towing a Trailer (page 276).
Trailer Lighting Module Fault
See Manual
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Driving
The gas engine automatically starts and
stops to provide power when needed and
to save fuel when not needed. When
coasting at low speeds, coming to a stop,
or standing, the gas engine normally shuts
down and your vehicle operates in
electric-only mode.
Conditions that may cause the engine to
start up or remain running include:
•
Considerable vehicle acceleration.
• Climbing a hill.
• Charge level of high voltage battery is
low.
• High or low outside temperatures in
order to provide system heating or
cooling.
• Engine not warm enough to provide
passenger requested cabin
temperature.
• Towing a trailer.
• Selectable drive modes: Certain
selectable drive modes may cause the
engine to run. See What Is Drive Mode
Control (page 266).
• Live in Drive: Use of the paddle shifters
while in drive (D) may cause the engine
to run. See Automatic Transmission
(page
208).
Stopping
The gas engine may shut off to conserve
fuel as you come to a stop. Restarting your
vehicle is not required. Simply step on the
accelerator when you are ready to drive.
Transmission Operation
The engine and electric motor together
propel the vehicle through the automatic
transmission. This is normal hybrid
operating and helps deliver fuel efficiency
and performance. Battery
Your hybrid is equipped with a high voltage
battery. A cool battery maintains battery
life and provides the best possible
performance. The high voltage battery is
cooled by the vehicle's air conditioning
system. When the air conditioning system
is on, you may notice a slight increase in
air temperature coming from the climate
control vents while the battery is cooling.
You may also notice cool air flowing from
the vents when the air conditioning or
blower is off.
Braking
Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in the high voltage battery.
You may also notice during extending
downhill driving that your engine continues
to run instead of shutting off. During this
engine braking, the engine stays on, but it
is not using any fuel. You may also hear a
slight whine or whistle when operating your
vehicle. This is the normal operation of the
electric motor in the hybrid system.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
these tips in mind:
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EV Now
This mode provides an electric
only driving experience. Do not
use EV Now when towing a
trailer. The electric drive system is not
designed for towing. An EV Now
information on demand screen appears.
This screen allows you to enable your
engine while in EV Now mode.
Your vehicle could accelerate slower and
the top speed could be lower than when
in Auto EV mode.
You can enable your engine at any time by
using one of the following methods:
• Press the OK button on the steering
wheel while viewing the EV Now
information on demand screen. Your
vehicle enables the engine as needed
and returns to EV Now mode when no
longer needed.
• Fully press the accelerator pedal. A
pop-up message appears. Press the
OK button on the steering wheel to
enable the engine. When the engine is
no longer needed, your vehicle returns
to EV Now. The message disappears if
you release the accelerator pedal.
• Press the EV button. This exits EV Now
mode and permits engine operation.
To return to EV Now mode, select it
again using the EV button.
Your vehicle could enter Engine Enabled
mode if system conditions require it. A
message displays if this occurs. This is a
normal function of the system and your
vehicle returns to EV Now mode when
possible.
When you enable EV Now mode, a blue EV
Now icon appears in the information
display. If your vehicle is in Engine Enabled
mode, the EV Now icon is amber. EV Now
exits when your available electric range
reaches zero. EV Later In EV Later, your vehicle runs on
the engine as needed and saves
most of the available electric
range for later use in Auto EV or EV Now
mode.
For example, your initial drive is at high
speeds on open roads, but later your drive
is at low speeds in an urban area where
electric only driving is most efficient. In this
case, you can select EV Later for the higher
speed portion of your trip and then select
Auto EV or EV Now for the urban portion.
When you enable EV Later, a white EV
Later icon appears in the information
display. EV Later resets to Auto EV when
you switch off your vehicle. You may select
EV Later again using the EV button during
your next drive.
When you select EV Later with the vehicle
fully charged or near fully charged, the
battery uses some electric-only driving
range to discharge the battery, and allows
for full operation of the regenerative
braking system.
EV Charge This mode uses your vehicle's
engine to charge the high voltage
battery versus plugging the
vehicle into a utility grid.
The electric range gained through EV
Charge allows you to switch to Auto EV or
EV Now for full electric operation later in
your drive. The battery cannot completely
charge to 100% when in EV Charge mode.
This is to allow for full operation of the
regenerative braking system. When the
battery reaches its EV Charge limit, the
vehicle remains in EV Charge mode and
maintains that charge level, until you select
another EV Mode, or until you switch the
vehicle off.
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Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 276).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuel containing more than 15% ethanol
or E85 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds. •
Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
FUEL FILLER FUNNEL
LOCATION
The fuel filler funnel is under the luggage
compartment floor covering.
RUNNING OUT OF FUEL
Running out of fuel can cause damage not
covered by the vehicle Warranty.
If your vehicle runs out of fuel:
• Add a minimum of
1.3 gal (5 L) of fuel
to restart the engine.
• You may need to switch the ignition
from off to on several times after
refueling to allow the fuel system to
pump the fuel from the tank to the
engine. When restarting, cranking time
takes a few seconds longer than
normal.
Note: If your vehicle is on a steep slope,
more fuel may be required.
Filling a Portable Fuel Container WARNING:
Flow of fuel through a
fuel pump nozzle can produce static
electricity. This can cause a fire if you are
filling an ungrounded fuel container.
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