Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 444). Select to adjust climate settings
See
Manual Climate Control
(page 137). Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 454).
Select to use the navigation
system.
See Navigation (page
455). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
466
). Select to adjust system settings.
See
Settings (page 468).
Cleaning the Touchscreen
See
Cleaning the Interior (page 338). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
436
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- SYNC™ 3
(If Equipped) E100027 E283811 E280315 E280315
SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SiriusXM satellite radio channels,
and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Note:
SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
its prices, at any time, with or without notice
to you. We are not responsible for any such
programming changes.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
The following buttons are available for SiriusXM: Action and Description
Menu Item
Touch this button to see a list of available stations.
Browse
A pop-up appears, allowing you to type in the call numbers of
a station.
Direct Tune
Once you enter the stations call numbers, you can select:The system tunes to the station you select.
Enter
You exit the pop-up and the current station
continues to play.
Cancel
You can press the backspace button to delete the previous
number.
Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Replay
When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
ALERT
446
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- SYNC™ 3 (If Equipped)E234451
Function
Button
Audio books
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Ports The USB ports are in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as iHeartRadio through a
USB or Bluetooth enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 466). Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
453
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- SYNC™ 3
(If Equipped)E285280
Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 454).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
472
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- SYNC™ 3
(If Equipped)
Power Flow...........................................................
461
Vehicle Operational States............................. 461
Electromagnetic Compatibility..............505
Emission Law.................................................192 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........193
Tampering With a Noise Control System............................................................... 192
End User License Agreement
.................508
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 508
Engine Block Heater.....................................173 Using the Engine Block Heater....................... 174
Engine Coolant Check.................................321 Adding Coolant.................................................... 321
Coolant Change.................................................. 323
Engine Coolant Temperature Management.................................................. 324
Fail-Safe Cooling................................................ 323
Recycled Coolant............................................... 322
Severe Climates.................................................. 323
Engine Emission Control............................192
Engine Immobilizer See: Passive Anti-Theft System..................... 76
Engine Oil Check............................................317 Adding Engine Oil................................................ 317
Engine Oil Dipstick
........................................317
Engine Specifications - 1.5L EcoBoost™.................................................376
Drivebelt Routing............................................... 376
Engine Specifications - 2.0L EcoBoost™.................................................376
Drivebelt Routing................................................ 377
Engine Specifications - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV)..........................377
Entertainment..............................................444 AM/FM Radio...................................................... 445
Apps........................................................................\
453
Bluetooth Stereo or USB................................ 452
CD (If equipped)................................................. 451
HD Radio ™ Information (If
Available)........................................................ 448
SiriusXM® Satellite Radio (If Activated)........................................................ 445
Sources................................................................. 444
Supported Media Players, Formats and Metadata Information................................ 453USB Ports.............................................................
453
Environment.....................................................19
EPB See: Electric Parking Brake............................. 218
Essential Towing Checks
..........................279
Before Towing a Trailer................................... 280
Hitches................................................................... 279
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 281
Safety Chains...................................................... 279
Trailer Brakes...................................................... 280
Trailer Lamps...................................................... 280
Trailer Towing Connector................................ 279
When Towing a Trailer..................................... 280
Event Data Recording See: Data Recording.............................................. 11
Export Unique Options
.................................18
Exterior Mirrors................................................94 Auto-Folding Mirrors........................................... 95
Blind Spot Monitor.............................................. 95
Fold-Away Exterior Mirrors............................... 94
Heated Exterior Mirrors...................................... 95
Memory Mirrors..................................................... 95
Power Exterior Mirrors........................................ 94
Puddle Lamps ...................................................... 95
Signal Indicator Mirrors...................................... 95
F
Fastening the Seatbelts..............................36 How to Extract Seatbelts in the Rear
Outermost Positions...................................... 38
Seatbelt Locking Modes.................................... 37
Using Seatbelts During Pregnancy................36
Flat Tire See: Changing a Road Wheel....................... 369
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................345
Floor Mats......................................................285
Fog Lamps - Front See: Front Fog Lamps........................................ 88
Ford Credit
.........................................................15
US Only..................................................................... 15
Ford Protect..................................................484 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 485
Ford Protect Extended Service Plans (U.S. Only)................................................................. 484
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Recreational Towing - Rear-Wheel Drive
Vehicles............................................................ 282
Towing the Vehicle on Four Wheels - Automatic Transmission – HF45........283
Emergency Towing............................................ 283
Recreational Towing......................................... 283
Towing..............................................................276
Traction Control............................................222
Principle of Operation...................................... 222
Trailer Sway Control
....................................277
Transmission Code Designation............382
Transmission.................................................204
Transporting the Vehicle...........................295
U
Under Hood Overview - 1.5L EcoBoost™..................................................314
Under Hood Overview - 2.0L EcoBoost™..................................................315
Under Hood Overview - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV)..........................316
Unique Driving Characteristics.................175
Universal Garage Door Opener...............159 HomeLink Wireless Control System...........159
USB Port
...........................................................417
Locating the USB Ports.................................... 417
Using All-Wheel Drive
.................................212
Driving in Special Conditions With
All-Wheel Drive............................................... 212
Using MyKey With Remote Start Systems..........................................................64
Using Snow Chains.....................................364
Using Stability Control
...............................224
Using Summer Tires...................................364
Using SYNC™ With Your Media Player............................................................425
Audio Voice Commands................................. 426
Media Sources.................................................... 425
Using SYNC™ With Your Phone.............421 Accessing Features through the Phone
Menu.................................................................. 422
Pairing a Phone................................................... 421
Phone Controls................................................... 422
Phone Voice Commands................................. 421
Using Traction Control
...............................222
Switching the System Off............................... 222System Indicator Lights and
Messages.......................................................... 222
Using a Switch..................................................... 222
Using the Information Display Controls............................................................ 222
Using Voice Recognition............................419 Audio Voice Commands................................. 438
Climate Voice Commands............................. 439
Initiating a Voice Session................................. 419
Mobile App Voice Commands...................... 442
Navigation Voice Commands........................ 441
Phone Voice Commands................................ 439
SiriusXM Traffic and Travel Link Voice Commands..................................................... 443
System Interaction and Feedback..............420
Voice Settings Commands............................ 443
Utilizing the Mediation/Arbitration Program (Canada Only)........................300
V
Vehicle Care
...................................................335
General Information......................................... 335
Vehicle Certification Label.......................382
Vehicle Identification Number.................381
Vehicle Storage
............................................340
Body....................................................................... 340
Brakes..................................................................... 341
Cooling system.................................................... 341
Disconnecting Your 12 Volt Battery..............341
Engine..................................................................... 341
Fuel system........................................................... 341
General.................................................................. 340
Miscellaneous..................................................... 342
Plugging in Your HYBRID................................. 341
Removing Vehicle From Storage.................. 342
Tires........................................................................\
. 341
Vehicle Wi-Fi Hotspot................................407
Ventilation See: Climate Control.......................................... 137
VIN See: Vehicle Identification Number.............381
Voice Control...................................................80
W
Warning Lamps and Indicators...............105 Adaptive Cruise Control................................... 105
549
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Index