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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
N/A
+1-800-841-3673
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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Page 266 of 495

ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company. If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
www
.s a f er c ar .g o v ; or write to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from www .s a f er c ar .g o v .
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1-800-333-0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1-800-565-3673
Phone
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNING: Always disconnect the
battery before servicing high current
fuses. WARNING:
To reduce risk of
electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs. Note:
There is a 40A fuse on the cowl side
engine harness that controls the all wheel
drive module. If this fuse requires service,
see an authorized dealer.
The power distribution box is in the engine
compartment. It has high-current fuses
that protect your vehicle's main electrical
systems from overloads.
If the battery has been disconnected and
reconnected, some features need to be
reset. See
Changing the 12V Battery
(page 289). 265
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Page 269 of 495
Protected Component
Fuse Rating
Fuse or Relay
Number
Not used (spare).
30A 1
1
Starter relay.
—
2
Rear wiper.
15A 2
3
Rain sensor.
Rear washer pump relay coil.
Blower motor relay.
—
4
Power point 3 - back of console.
20A 1
5
Not used.
—
6
Powertrain control module - vehicle power
1.
20A 2
7
Powertrain control module - vehicle power
2.
20A 2
8
Powertrain control module relay.
—
9
Power point 1 - driver front.
20A 1
10
Powertrain control module - vehicle power
4.
15A 3
11
Powertrain control module - vehicle power
3.
15A 3
12
All wheel drive module relay coil.
Not used.
—
13
Not used.
—
14
Run-start relay.
—
15
Power point 2 - console bin.
20A 1
16
Power point 4 - luggage compartment.
20A 1
17
Not used (spare).
20A 2
18
Run-start electronic power assist steering.
10A 2
19
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Protected Component
Fuse Rating
Fuse or Relay
Number
Headlamp leveling motors.
10A 2
20
Not used (spare).
15A 2
21
Air conditioner clutch solenoid.
10A 2
22
Run-start 6.
15A 2
23
Blind spot information system.
Rear view camera.
Voltage quality module (start/stop).
Front split view camera.
Front split view camera module.
Not used (spare).
10A 2
24
Run-start anti-lock brake system.
10A 3
25
Run-start powertrain control module.
10A 3
26
Not used.
—
27
Rear washer pump.
10A 2
28
Not used (spare).
5A 2
29
Not used.
—
30
Not used.
—
31
Electronic fan 1 relay.
—
32
A/C clutch relay.
—
33
Not used (spare).
15A 2
34
Not used.
—
35
Not used.
—
36
Power transfer unit fan.
10A 2
37
Electronic fan 2 relay.
—
38
Electronic fan 3 relay.
—
39
Horn relay.
—
40
267
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Protected Component
Fuse Rating
Fuse or Relay
Number
Low beam assumption relay.
—
41
Fuel pump relay.
—
42
2nd row easy fold seat release.
15A 2
43
Not used (spare).
20A 2
44
Not used.
—
45
Not used.
—
46
Not used.
—
47
Steering column lock relay power.
15A 2
48
Not used.
—
49
Horn.
20A 2
50
Not used.
—
51
Not used.
—
52
Not used.
—
53
Brake on off switch.
10A 3
54
Alternator sensor.
10A 3
55
Not used.
–
86
1 M case fuse.
2 Micro 2 fuse.
3 Micro 3 fuse.
Power Distribution Box - Bottom
There are fuses on the bottom of the fuse
box. To access the bottom of the fuse box,
do the following:
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1. Release the latches on both sides of
the fuse box.
2. Raise the inboard side of the fuse box from the cradle.
3. Move the fuse box toward the center of the engine compartment.
4. Pivot the outboard side of the fuse box
to access the bottom side. 269
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