
Possible Cause and Resolution
Symptom
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them. –
Cable connection issue.
•Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet. –
Device volume is low.
•Turn the volume up on your device.
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them. –
Device limitation. Some Android devices have a limited
number of Bluetooth ports that apps can use to
connect. If you have more apps running on your device
than the number of available Bluetooth ports, the
system cannot find all of them.
•Close some of the apps to allow the system to find
those that you want to use.
421
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car/SUV 447
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- AppendicesE239120

Apps.......................................................................
398
Bluetooth Stereo or USB................................. 397
CD........................................................................\
.... 396
HD Radio ™ Information (If
Available)........................................................ 393
SiriusXM® Satellite Radio (If Activated)......................................................... 391
Sources................................................................. 390
Supported Media Players, Formats and Metadata Information................................ 398
USB Ports............................................................. 398
Environment......................................................17
EPB See: Electric Parking Brake.............................. 187
Essential Towing Checks...........................247
Before Towing a Trailer.................................... 248
Hitches................................................................... 247
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 248
Safety Chains....................................................... 247
Trailer Brakes........................................................ 247
Trailer Lamps....................................................... 247
When Towing a Trailer..................................... 248
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors................................................94 360-Degree Camera........................................... 95
Auto-Dimming Feature...................................... 95
Auto-Folding Mirrors........................................... 95
Blind Spot Monitor.............................................. 96
Fold-Away Exterior Mirrors............................... 94
Heated Exterior Mirrors...................................... 95
Memory Mirrors..................................................... 95
Power Exterior Mirrors........................................ 94
Puddle Lamps....................................................... 95
Signal Indicator Mirrors...................................... 95
F
Fastening the Seatbelts..............................36 Seatbelt Locking Modes.................................... 37
Using a Sliding Clip.............................................. 36
Using Seatbelts During Pregnancy................37
Flat Tire See: Changing a Road Wheel........................ 333
Flat Tire Inflation See: Tire Sealant and Inflator Kit................306 Floor Mats
.......................................................252
Fog Lamps - Front See: Front Fog Lamps......................................... 87
Ford Credit
.........................................................13
US Only..................................................................... 13
Ford Protect...................................................427 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 428
Ford Protect Extended Service Plans (U.S. Only).................................................................. 427
Front Fog Lamps
............................................87
Front Fog Lamp Indicator................................. 88
Switching the Front Fog Lamps On or Off........................................................................\
. 87
Front Parking Aid
..........................................196
Object Distance Indicator................................ 197
Front Passenger Sensing System............45
Fuel and Refueling.......................................164
Fuel Consumption
.......................................169
Advertised Capacity.......................................... 169
Filling the Fuel Tank.......................................... 169
Fuel Economy...................................................... 170
Fuel Filler Funnel Location........................165
Fuel Filter........................................................292
Fuel Quality
....................................................164
Choosing the Right Fuel.................................. 164
Fuel Shutoff
...................................................254
Fuses................................................................265
Fuse Specification Chart..........................265 Passenger Compartment Fuse Panel.........271
Power Distribution Box.................................... 265
G
Garage Door Opener...................................148
Garage Door Opener See: Universal Garage Door Opener...........148
Gauges...............................................................98 Engine Coolant Temperature Gauge............99
Fuel Gauge............................................................. 99
Information Display............................................. 98
Left Information Display.................................. 100
Type 1........................................................................\
98
Type 2..................................................................... 100
Gearbox See: Transmission............................................... 175
484
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index

Ambient Lighting................................................
412
Audio........................................................................\
411
Automatic Updates............................................ 411
Bluetooth................................................................ 411
Charge Settings................................................... 412
Clock........................................................................\
. 411
Display.................................................................... 412
Driver Assist........................................................... 411
FordPass................................................................. 411
General.................................................................... 411
Message Center................................................... 412
Mobile Apps........................................................... 411
Multi Contour Seats........................................... 412
Navigation............................................................. 412
Personal Profiles................................................. 412
Phone....................................................................... 411
Seats........................................................................\
412
Sound....................................................................... 411
Valet Mode............................................................ 412
Vehicle..................................................................... 411
Voice Control........................................................ 412
Setting the Cruise Control Speed..........210 Changing the Set Speed.................................. 210
Side Airbags......................................................47
Side Sensing System..................................198
Object Distance Indicator............................... 199
Sitting in the Correct Position..................137
Snow Chains See: Using Snow Chains................................. 329
Spare Wheel See: Changing a Road Wheel........................ 333
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 15
On Board Diagnostics Data Link Connector............................................................ 15
Special Instructions.............................................. 14
Using Your Vehicle as an Ambulance............15
Using Your Vehicle With a Snowplow...........15
Special Operating Conditions Scheduled Maintenance..............................................435
Exceptions............................................................ 436
Speed Control See: Cruise Control............................................ 210
Stability Control.............................................191 Principle of Operation........................................ 191Starting a Gasoline Engine.......................158
Automatic Engine Shutdown......................... 159
Failure to Start..................................................... 159
Guarding Against Exhaust Fumes...............160
Important Ventilating Information..............160
Stopping the Engine When Your Vehicle is Moving............................................................... 160
Stopping the Engine When Your Vehicle is Stationary......................................................... 159
Starting and Stopping the Engine..........157 General Information........................................... 157
Steering............................................................231 Adaptive Learning.............................................. 232
Electric Power Steering..................................... 231
Steering Wheel................................................78
Storage Compartments
.............................156
Sunroof See: Moonroof...................................................... 96
Sun Visors
.........................................................96
Illuminated Vanity Mirror................................... 96
Supplementary Restraints System.........43 Principle of Operation........................................ 43
Switching Automatic High Beam Control On and Off......................................................91
Activating the Automatic High Beam Control.................................................................. 91
Switching Cruise Control On and Off...................................................................210
Switching Cruise Control Off......................... 210
Switching Cruise Control On.......................... 210
Switching Off the Engine..........................160 Vehicles With a Turbocharger....................... 160
Symbols Glossary
.............................................7
SYNC™ 3.........................................................381
General Information.......................................... 381
SYNC™ 3 Troubleshooting.......................413 Additional Information and
Assistance....................................................... 425
Apps....................................................................... 420
Navigation............................................................. 419
Personal Profiles................................................ 423
Phone...................................................................... 417
Resetting the System....................................... 425
USB and Bluetooth Audio............................... 414
Voice Recognition............................................... 413
Wi-Fi Connectivity............................................. 422
489
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index