Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device. –
System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped) Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote
control. The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
423
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3
Traction Control..................................................
128
Transmission........................................................ 129
Installing Child Restraints...........................24
Child Seats.............................................................. 24
Using Lap and Shoulder Belts......................... 24
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 27
Using Tether Straps............................................. 28
Instrument Cluster
........................................98
Instrument Lighting Dimmer.....................86
Instrument Panel
...........................................20
Interior Lamps.................................................89
Front Interior Lamp............................................. 89
Rear Interior Lamps............................................ 89
Interior Mirror
...................................................96
Automatic Dimming Mirror.............................. 96
Manual Dimming Mirror..................................... 96
Introduction.........................................................7
J
Jump Starting the Vehicle........................255 Preparing Your Vehicle..................................... 255
To Connect the Booster Cables................... 255
To Start the Engine........................................... 256
K
Keyless Entry
....................................................67
SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 67
Keyless Starting
.............................................157
Ignition Modes...................................................... 157
Keys and Remote Controls.........................52
L
Lane Keeping System.................................222 Switching the System On and Off...............223
Liftgate...............................................................70
Lighting Control
..............................................85
Flashing the Headlamp High Beam..............86
Headlamp High Beam........................................ 85
Lighting..............................................................85 General Information............................................ 85
Load Carriers See: Roof Racks and Load Carriers.............238
Load Carrying
.................................................237 Load Limit.......................................................238
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 242
Vehicle Loading - with and without a Trailer................................................................. 238
Locking and Unlocking.................................63 Activating Intelligent Access............................ 65
Autolock.................................................................. 66
Auto Relock............................................................ 66
Battery Saver.......................................................... 67
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 67
Locking and Unlocking the Doors with the Key Blade........................................................... 64
Power Door Locks................................................ 63
Remote Control.................................................... 63
Smart Unlocks for Intelligent Access Keys...................................................................... 65
Luggage Covers.............................................237
Lug Nuts See: Changing a Road Wheel........................ 333
M
Maintenance..................................................277 General Information.......................................... 277
Manual Liftgate
...............................................70
Closing the Liftgate............................................. 70
Opening the Liftgate........................................... 70
Manual Seats.................................................139 Adjusting the Seat Backrest........................... 139
Media Hub.....................................................380
Memory Function
..........................................142
Easy Entry and Exit Feature............................ 144
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 143
Saving a PreSet Position.................................. 143
Message Center See: Information Displays............................... 105
Mirrors See: Windows and Mirrors................................ 93
Mobile Communications Equipment.......15
Moonroof
..........................................................96
Opening and Closing the Moonroof..............97
Motorcraft Parts - 2.0L EcoBoost™.................................................342
486
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index
