Possible Cause and SolutionSymptom
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings donot save.A different personal profile is active.
Another user changed the settings for the wrong personalprofile.
You did not create a personal profile.
My profile will not recall.
Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to aprofile.
You did not link the remote control you are using to aprofile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remotestart on a linked remote control.
You deleted the personal profile.
You switched the personal profiles off.My preset positions recall,but my profile does not.
The vehicle is in motion.My profile recalls but mypreset positions do not.The preset positions are the same as the guest or previ-ously active profile.
Unlink and relink your remote control in the PersonalProfiles menu. You may need to see your authorized dealer.I lost a remote control.
You erased and reprogrammed the remote controls. Thiscould happen if you let a dealership add a new remotecontrol to replace a lost one.I lost all profiles.
Someone performed a master reset without your know-ledge.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSYNC™ 3
Normal Scheduled Maintenance...........376Intelligent Oil-Life Monitor™.........................376Normal Maintenance Intervals......................377
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Oil Change Indicator Reset.......................216Resetting the Oil Life MonitoringSystem...............................................................216Oil CheckSee: Engine Oil Check.......................................215Opening and Closing the Hood...............212Closing the Hood.................................................213Opening the Hood..............................................212Ordering Additional Owner'sLiterature......................................................201Obtaining a French Owner’s Manual..........201
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Parking Aids....................................................162Principle of Operation.......................................162Parking Brake.................................................158All Vehicles............................................................158Vehicles With AutomaticTransmission...................................................158Vehicles With Manual Transmission...........158Passive Anti-Theft System.........................67Principle of Operation.........................................67SecuriLock®...........................................................67PATSSee: Passive Anti-Theft System.....................67Perchlorate........................................................13Personal Safety System™..........................38How Does the Personal Safety SystemWork?..................................................................38Phone...............................................................343During a Phone Call...........................................347Making Calls........................................................346Pairing Your Cell Phone for the FirstTime...................................................................344Phone Menu........................................................344Receiving Calls....................................................347Smartphone Connectivity..............................348Text Messaging...................................................347Post-Crash Alert System...........................195Power Door LocksSee: Locking and Unlocking............................60
Power Seats....................................................119Adjust Four Way Position..................................121Adjust the Lumbar Support............................120Adjust the Seat Back Recliner.........................121Power Windows.............................................84Accessory Delay...................................................85Bounce-Back.........................................................84One-Touch Down................................................84One-Touch Up......................................................84Window Lock.........................................................85Programming a MyKey.................................58Optional Settings.................................................58Protecting the Environment........................17Push Button Ignition Switch......................131Failure to Start......................................................131Starting the Engine.............................................131Stopping the Engine When the Vehicle isMoving................................................................132Stopping the Engine with the VehicleStationary.........................................................132Switching the Ignition On (AccessoryMode)..................................................................131
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Rear Parking Aid............................................162Rear Seats........................................................122Flip and Fold Seat...............................................122Folding the Seatback Down...........................123Lifting the Seat Cushion...................................122Rear Under Floor Storage..........................174Adjustable Load Floor.......................................174Rear View Camera.......................................163Enhanced Park Aids..........................................166Using the Rear View Camera System.........164Rear View CameraSee: Rear View Camera....................................163Rear Window Wiper and Washers............77Rear Window Washer..........................................77Rear Window Wiper.............................................77Recommended Towing Weights............182Refueling...........................................................141Refueling System Overview.............................141Refueling System Warning..............................143Refueling Your Vehicle.......................................141Remote Control...............................................51Remote Control With a Folding KeyBlade.....................................................................51
438
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex
Replacing the Battery.........................................52Remote Start...................................................112About Remote Start...........................................112Remotely Starting the Engine.........................113Remotely Stopping the Engine.......................113Remote Start Limitations.................................112Remote Start Settings.......................................113Setting Remote Start to Active......................113Removing a Headlamp..............................227Repairing Minor Paint Damage..............244Replacement PartsRecommendation........................................13Collision Repairs....................................................14Scheduled Maintenance and MechanicalRepairs..................................................................14Warranty on Replacement Parts.....................14Replacing a Lost Key or RemoteControl.............................................................55Reporting Safety Defects (CanadaOnly)...............................................................201Reporting Safety Defects (U.S.Only)...............................................................201Roadside Assistance..................................190Vehicles Sold in Canada: Getting RoadsideAssistance.........................................................191Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................191Vehicles Sold in Canada: Using RoadsideAssistance.........................................................191Vehicles Sold in the United States: GettingRoadside Assistance...................................190Vehicles Sold in the United States: UsingRoadside Assistance...................................190Roadside Emergencies..............................190Roof Racks and Load Carriers..................175Adjusting the Crossbar......................................175Running-InSee: Breaking-In..................................................188Running Out of Fuel....................................139Adding Fuel From a Portable FuelContainer..........................................................140Filling a Portable Fuel Container..................139
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Safety Canopy™............................................45Safety Precautions......................................138
Satellite Radio..............................................299Satellite Radio Electronic Serial Number(ESN)................................................................300Satellite Radio Reception Factors..............299SiriusXM Satellite Radio Service.................300Troubleshooting................................................300Scheduled Maintenance Record............381Scheduled Maintenance...........................373Seatbelt Extension.........................................37Seatbelt Height Adjustment......................34Seatbelt Reminder.........................................35Belt-Minder™........................................................35Seatbelts............................................................31Principle of Operation..........................................31Seatbelt Warning Lamp and IndicatorChime..............................................................34Conditions of operation.....................................35Seats...................................................................115Security..............................................................67Settings...........................................................355911 Assist...............................................................356Ambient Lighting...............................................356Audio......................................................................355Automatic Updates..........................................356Bluetooth..............................................................355Charge Settings..................................................356Clock.......................................................................355Display...................................................................356Driver Assist.........................................................355General..................................................................356Lincoln Way.........................................................356Message Center.................................................356Mobile Apps.........................................................356Multi Contour Seats..........................................356Navigation............................................................356Personal Profiles................................................356Phone.....................................................................355Seats......................................................................356Sound.....................................................................355Valet Mode...........................................................356Vehicle...................................................................356Voice Control.......................................................356Side Airbags.....................................................43Sitting in the Correct Position...................115Snow ChainsSee: Using Snow Chains.................................270Special Notices................................................14New Vehicle Limited Warranty.........................14
439
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex
Towing the Vehicle on FourWheels...........................................................187Emergency Towing.............................................187Recreational Towing..........................................187Towing...............................................................181Traction Control............................................160Principle of Operation......................................160Trailer Sway Control.....................................181Transmission Code Designation............285Transmission Specifications - 1.0LEcoBoost™..................................................281Transmission Specifications -2.0L................................................................280Transmission..................................................149Transporting the Vehicle...........................186Trip Computer.................................................96All Values................................................................96Average Fuel Consumption.............................96Distance to Empty...............................................96Instantaneous Fuel.............................................96Outside Air Temperature..................................96Resetting the Trip Computer...........................96Trip Odometer.......................................................96Trip Timer................................................................96Type Approvals..............................................417China......................................................................428Radio Frequency Certification for Keys andRemote Controls...........................................428Radio Frequency Certifications for BlindSpot Information System..........................426Radio Frequency Certifications for BodyControl Module..............................................428Radio Frequency Certifications for CruiseControl Module..............................................428Radio Frequency Certifications for MidRange Radar...................................................420Radio Frequency Certifications for PassiveAnti-Theft System.........................................421Radio Frequency Certifications for RadioTransceiver Module......................................424Radio Frequency Certifications for SYNC3...........................................................................427Radio Frequency Certifications for TirePressure Monitoring Sensor(s).................417Radio Frequency Certifications for WirelessCharging............................................................427Radio Frequency Statement for AudioUnit....................................................................428
U
Under Hood Overview - 1.0LEcoBoost™..................................................213Under Hood Overview - 2.0L....................214Unique Driving Characteristics................136USB Port..........................................................301Using Cruise Control....................................167Switching Cruise Control Off.........................168Switching Cruise Control On...........................167Using Four-Wheel Drive.............................153Driving In Special Conditions WithFour-Wheel Drive (4WD)............................153Using MyKey With Remote StartSystems..........................................................59Using Snow Chains.....................................270Using Stability Control................................161Using Summer Tires...................................270Using SYNC™ With Your MediaPlayer.............................................................310Audio Voice Commands..................................310Media Sources.....................................................310Using SYNC™ With Your Phone............305Accessing Features through the PhoneMenu.................................................................306Pairing a Phone..................................................305Phone Controls..................................................306Phone Voice Commands...............................306Using Traction Control...............................160Switching the System Off Using aSwitch................................................................160Switching the System Off Using theInformation Display Controls....................160System Indicator Lights andMessages.........................................................160Using Voice Recognition...........................303Audio Voice Commands.................................328Initiating a Voice Session................................303Mobile App Voice Commands......................332Navigation Voice Commands........................331Phone Voice Commands................................329SiriusXM Traffic and Travel Link VoiceCommands......................................................332System Interaction and Feedback.............304Voice Settings Commands............................333Utilizing the Mediation/ArbitrationProgram (Canada Only).........................199
441
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex