VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number islocated on the left-hand side of theinstrument panel.
Please note that in the graphic, XXXX isrepresentative of your vehicle identificationnumber.
The Vehicle Identification Number containsthe following information:
World manufacturer identifierA
Brake system, Gross VehicleWeight Rating, Restraint Devicesand their locations
B
Make, vehicle line, series, bodytypeC
Engine typeD
Check digitE
Model yearF
Assembly plantG
Production sequence numberH
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingCapacities and Specifications
Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to thecloth and try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and eyes on theroad. The system provides feedbackthrough audible tones, prompts, questionsand spoken confirmations depending onthe situation and the chosen level ofinteraction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status barindicating the status of the voice commandsession. See Using Voice Recognition(page 327).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press andhold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets or press andhold to fast seek.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets or press andhold to fast seek.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a callor switch between calls.
PHONE REJECT: Press to end a call orreject an incoming call.
Note:On some models,SEEK NEXT maybe combined with PHONE REJECT andSEEK PREVIOUS may be combined withPHONE ACCEPT.
See Steering Wheel (page 71).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
•Power or VOL: Press to switch theaudio system on and off, or turn toadjust the volume.
•Sound Settings: Press to access theaudio settings.
•Seek: Press to seek through radiostations or audio tracks.
•Play or Pause: Press to either play orpause a track.
•Tune: Turn to manually tune radiostations.
•Display: Press to switch the display onor off.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSYNC™ 3
USB Port
The USB port is in the center console orbehind a small access door in theinstrument panel.
This feature allows you to plug in USBmedia devices, memory sticks, flash drivesor thumb drives, and charge devices if theysupport this feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certainaudio apps such as iHeartRadio through aUSB or bluetooth-enabled device.
Each app gives you different on-screenoptions depending on the app's content.
Supported Media Players, Formatsand Metadata Information
The system is capable of hosting nearlyany digital media player, including iPod,iPhone, and most USB drives.
Supported audio formats include MP3,WMA, WAV, AAC, and FLAC.
Supported audio file extensions includeMP3, WMA, WAV, M4A, M4B, AAC, andFLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in themedia files, provide information about thefile.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to50,000 songs per USB device, for up to 10devices.
PHONE
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Hands-free calling is one of the mainfeatures of the system. Once you pair yourcell phone, you can access many optionsusing the touchscreen or voice commands.While the system supports a variety offeatures, many are dependent on your cellphone’s functionality.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSYNC™ 3
Automatic Climate Control - VehiclesWith: Electronic AutomaticTemperature Control (EATC)...............108Directing Air to the Footwell AirVents..................................................................109Directing Air to the Instrument Panel AirVents..................................................................109Directing Air to the Windshield AirVents..................................................................109Setting the Blower Motor Speed..................109Setting the Temperature.................................109Switching Maximum Cooling On andOff.......................................................................108Switching Maximum Defrost On andOff.......................................................................108Switching the Air Conditioning On andOff.......................................................................108Switching the Climate Control On andOff.......................................................................108Switching the Recirculated Air On andOff.......................................................................108Swtiching Auto Mode On and Off...............108Automatic Engine Shutdown...................135Automatic Transmission...........................149Automatic Transmission AdaptiveLearning.............................................................152Emergency Park Position ReleaseLever....................................................................151If Your Vehicle Gets Stuck In Mud orSnow...................................................................152Selector Lever Positions..................................149SelectShift™ AutomaticTransmission...................................................150Automatic Transmission FluidCheck..............................................................221Auto-Start-Stop...........................................136Disabling Auto-Start-Stop..............................137Enabling Auto-Start-Stop...............................136Autowipers........................................................74Settings....................................................................75Auxiliary Power Points.................................127110 Volt AC Power Point....................................12712 Volt DC Power Point......................................127Locations................................................................127
B
BatterySee: Changing the 12V Battery......................223Blind Spot Information System..............169Switching the System Off and On................170System Errors.......................................................170Using the Blind Spot InformationSystem...............................................................169BLISSee: Blind Spot Information System..........169Body Styling Kits..........................................247Bonnet LockSee: Opening and Closing the Hood............212Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check.........................................221Brake Fluid Service Interval............................222Brakes................................................................157General Information...........................................157Breaking-In.....................................................188Brakes and Clutch..............................................188Tires.........................................................................188Bulb Specification Chart...........................236
C
Cabin Air Filter.................................................112Capacities and Specifications - 1.0LEcoBoost™.................................................286Alternative Engine Oil for Extremely ColdClimates...........................................................288Capacities............................................................286Specifications.....................................................286Capacities and Specifications -2.0L................................................................289Alternative Engine Oil for Extremely ColdClimates...........................................................293Capacities............................................................290Specifications.....................................................290Capacities and Specifications................278Car WashSee: Cleaning the Exterior..............................240Catalytic Converter......................................146On-Board Diagnostics (OBD-II)....................147Readiness for Inspection and Maintenance(I/M) Testing....................................................147Center Console..............................................129
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex
Changing a Bulb...........................................228Central High Mounted Brake Lamp............235Direction indicators............................................231Front Fog Lamps...............................................230Glove box lamp...................................................229Headlamp.............................................................228Interior Lamp.......................................................235Luggage Compartment Lamp, FootwellLamp and Tailgate Lamp...........................236Map Lamp (driver side)...................................236Reading Lamps...................................................236Rear lamps...........................................................233Reversing Lamp..................................................234Side Marker..........................................................229Side Repeater......................................................232Vanity lamp..........................................................235Changing a Fuse...........................................210Fuses.......................................................................210Changing the 12V Battery.........................223Remove and Reinstall the Battery..............224Changing the Engine Air Filter.................237Changing the Air Filter Element....................237Changing the Wi-Fi Hotspot Name orPassword - Vehicles With: SYNC3......................................................................294Changing the Wiper Blades.....................225Rear Window Wiper Blade.............................225Windshield Wiper Blades................................225Checking MyKey System Status..............58MyKey Distance....................................................58Number of Admin Keys......................................59Number of MyKeys..............................................58Checking the Wiper Blades......................224Child Restraint and SeatbeltMaintenance..................................................37Child Restraint Positioning..........................27Child Safety.......................................................18General Information.............................................18Child Safety Locks.........................................29Rear Left-Hand Door..........................................29Rear Right-Hand Door.......................................30Cleaning Leather Seats.............................244Cleaning Products.......................................239Cleaning the Engine....................................242Cleaning the Exterior..................................240Cleaning the Headlamps................................240Exterior Chrome Parts.......................................241Exterior Plastic Parts.........................................241
Stripes or Graphics.............................................241Underbody.............................................................241Under Hood...........................................................241Cleaning the Instrument Panel andInstrument Cluster Lens.........................243Cleaning the Interior...................................243Mirrors....................................................................243Cleaning the Wheels..................................244Cleaning the Windows and WiperBlades...........................................................242Clearing All MyKeys.......................................58Climate Control............................................106Principle of Operation......................................106Cold Weather Precautions........................188Coolant CheckSee: Engine Coolant Check.............................217Crash Sensors and Airbag Indicator........47Creating a MyKey............................................57Vehicles With a Key..............................................57Vehicles With Push-Button Start...................57Creating a Wi-Fi Hotspot - Vehicles With:SYNC 3.........................................................294Connecting a Device to the Wi-FiHotspot............................................................294Finding the Wi-Fi Hotspot Name andPassword.........................................................294Purchasing a Data Plan...................................294Cross Traffic Alert.........................................170Blocked Sensors..................................................172Switching the System Off and On................172System Errors........................................................172System Lights, Messages and AudibleAlerts...................................................................172System Limitations.............................................172Using the Cross Traffic Alert System...........170Cruise Control..................................................72Principle of Operation.......................................167Cruise controlSee: Using Cruise Control................................167Customer Assistance.................................196
D
Data Recording..................................................9Comfort, Convenience and EntertainmentData........................................................................11Emergency Call System......................................13Event Data.................................................................11
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex