GENERAL INFORMATION
WARNING: Extended idling at highengine speeds can produce very hightemperatures in the engine and exhaustsystem, creating the risk of fire or otherdamage.
WARNING: Do not park, idle ordrive your vehicle on dry grass or otherdry ground cover. The emission systemheats up the engine compartment andexhaust system, creating the risk of fire.
WARNING: Do not start the enginein a closed garage or in other enclosedareas. Exhaust fumes can be toxic.Always open the garage door before youstart the engine.
WARNING: Exhaust leaks mayresult in entry of harmful and potentiallylethal fumes into the passengercompartment. If you smell exhaustfumes inside your vehicle, have yourvehicle inspected immediately. Do notdrive if you smell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi(10 km) after you reconnect it. This isbecause the engine management systemmust realign itself with the engine. You candisregard any unusual drivingcharacteristics during this period.
When you start the engine, do not pressthe accelerator pedal before and duringoperation. Only use the accelerator pedalwhen you have difficulty starting theengine.
IGNITION SWITCH
Note:Make sure the key is clean beforeinserting it into any lock cylinder.
Note: Do not leave the key in the ignitionfor an extended period of time when theengine is not running. This is to prevent thevehicle battery from losing charge.
Switching the Ignition Off
Turn the key to position 0.
Switching the Ignition toAccessory Mode
Turn the key to position I. Electricalaccessories, for example the radio, operatewithout the engine running.
Switching the Ignition On
Turn the key to position II. All electricalcircuits and accessories are operationaland the warning lamps and indicatorsilluminate.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingStarting and Stopping the Engine
Starting the Engine
Turn the key to position III. Release thekey when the engine starts.
PUSH BUTTON IGNITION
SWITCH (IF EQUIPPED)
WARNING: Always check that thesteering wheel lock is deactivated beforeattempting to move your vehicle. Failureto deactivate the steering wheel lockcould result in a crash.
Note:The system may not function if theremote control is close to metal objects orelectronic devices such as cell phones.
Note:The ignition automatically switchesoff when you leave your vehicle unattended.This is to prevent your vehicle battery fromlosing charge.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the engine.
Switching the Ignition On(Accessory Mode)
Press the button once without your footon the brake or clutch pedal. It is locatedon the instrument panel near the steeringwheel. All electrical circuits andaccessories are operational and thewarning lamps and indicators illuminate.
Press the button again without your footon the brake or clutch pedal to turn yourvehicle off completely.
Starting the Engine
Vehicles with a Manual Transmission
Note:Releasing the clutch pedal duringengine start stops the engine cranking andreturns the ignition to on.
1.Fully depress the clutch pedal.
2.Press the button.
Vehicles with an AutomaticTransmission
Note:Releasing the brake pedal duringengine start stops the engine cranking andreturns the ignition to on.
1.Shift into park (P) or neutral (N).
2.Fully press the brake pedal.
3.Press the button.
Failure to Start
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, dothe following:
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•Make sure the system is unplugged andproperly stowed before starting anddriving your vehicle. Make sure theprotective cover seals the prongs of theblock heater cord plug when not in use.
•Make sure the heater system ischecked for proper operation beforewinter.
Using the Engine Block Heater
Make sure the receptacle terminals areclean and dry prior to use. Clean them witha dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hoursof energy per hour of use. The system doesnot have a thermostat. It achievesmaximum temperature afterapproximately three hours of operation.Using the heater longer than three hoursdoes not improve system performance andunnecessarily uses electricity.
AUTOMATIC ENGINE
SHUTDOWN
For vehicles with a keyless ignition, thisautomatically shuts down your vehicle ifit has been idling for an extended period.The ignition also turns off to save batterypower. Before your vehicle shuts down, amessage appears in the informationdisplay showing a timer counting down. Ifyou do not intervene within 30 seconds,your vehicle shuts down. Start your vehicleas normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown.
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
•Interacting with your vehicle, forexample pressing the brake oraccelerator pedal.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingStarting and Stopping the Engine
AUTO-START-STOP
The system helps reduce fuel consumptionby automatically shutting off and restartingthe engine while your vehicle is stopped.The engine will restart automatically whenyou release the brake pedal. In somesituations, your vehicle may restartautomatically, for example:
•To maintain interior comfort
•To recharge the battery
Note:Power assist steering is turned offwhen the engine is off.
WARNING: Always fully apply theparking brake. Make sure you shift intopark (P) for vehicles with an automatictransmission. Switch the ignition off andremove the key whenever you leave yourvehicle.
WARNING: Before opening thehood or performing any maintenance,fully apply the parking brake, shift intopark (P) or neutral (N) and switch theignition off.
WARNING: Always switch theignition off before leaving the vehicle. Ifthe ignition is switched on an automaticrestart may occur at any time.
WARNING: The system mayrequire the engine to automaticallyrestart when the auto-start-stopindicator illuminates green or flashesamber. Failure to follow this instructioncould result in personal injury.
The Auto-Start-Stop system status isavailable at a glance within the informationdisplay. See Information Displays (page93).
Enabling Auto-Start-Stop
The system is automatically enabled everytime you start your vehicle if the followingconditions are met:
•The Auto-Start-Stop button is notpressed (not illuminated).
•Your vehicle exceeds an initial speedof 3 mph (5 km/h) after the vehicle hasbeen initially started.
•Your vehicle is stopped.
•Your foot is on the brake pedal.
•The transmission is in drive (D).
•The driver's door is closed.
•There is adequate brake vacuum.
•The interior compartment has beencooled or warmed to an acceptablelevel.
•The front windshield defroster is off.
•The steering wheel is not being turned.
•The vehicle is not on a steep roadgrade.
•The battery is within optimal operatingconditions (battery state of charge andtemperature in range).
•The engine coolant is at operatingtemperature.
•Elevation is below approximately10,000 ft (3,048 m).
•Ambient temperature is moderate.
The green Auto-Start-Stopindicator light on the instrumentcluster will illuminate to indicatewhen the automatic engine stop occurs.
If the instrument cluster isequipped with a greyAuto-Start-Stop indicator light,it is illuminated when automatic enginestop is not available due to one of theabove noted conditions not being met.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingUnique Driving Characteristics
Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1.15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2.Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingEngine Emission Control
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed in theQuick Reference Guide included in yourOwner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Should your vehicle shut off after acollision, you may restart your vehicle. Forvehicles equipped with a key system:
1.Switch off the ignition.
2.Switch to start position.
3.Switch off the ignition.
4.Switch on the ignition to re-enable thefuel pump.
For vehicles equipped with a push buttonstart system:
1.Press the START/STOP button toswitch off the ignition.
2.Press the brake pedal and press theSTART/STOP button to switch on theignition.
3.Remove your foot from the brake pedaland press the START/STOP buttonto switch off the ignition.
4.You can either attempt to start theengine by pressing the brake pedal andthe START/STOP button, or switchon the ignition only by pressing theSTART/STOP button withoutpressing the brake pedal. Both waysre-enable the fuel system.
Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart.Once your vehicle determines that thesystems are safe, then the vehicle will allowyou to restart.
Note:In the event that your vehicle doesnot restart after your third attempt, contactan authorized dealer.
JUMP STARTING THE VEHICLE
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
WARNING: Use only adequatelysized cables with insulated clamps.
Do not attempt to push-start yourautomatic transmission vehicle. Automatictransmissions do not have push-startcapability. Attempting to push-start avehicle with an automatic transmissionmay cause transmission damage.
Preparing Your Vehicle
Note:Use only a 12 V supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingRoadside Emergencies
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
You can select any of the following duringan active phone call:
Item
Immediately end aphone call. You canalso press thebutton on thesteering wheel.
End Call
Press this to accessthe phone keypad.Keypad
You can switch themicrophone off sothe caller does nothear you.
Mute
Transfer the call tothe cell phone orback to SYNC 3.
Privacy
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messagingare speed-dependent and not availablewhen your vehicle is traveling at speeds over3 mph (5 km/h).
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSYNC™ 3