Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Service Data
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer you
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation. See Settings (page 355).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, see the regional Fordwebsite.
Emergency Call System (If Equipped)
When you switch on the emergency callsystem, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pumpshut-off. Certain versions or updates to theemergency call system may also becapable of electronically or verballydisclosing to emergency services operatorsyour vehicle location or other details aboutyour vehicle or crash to assist emergencyservices operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to an account manager, visitwww.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
ABOUT 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help if you’re in an accident. Ifa crash deploys an airbag (excluding kneeairbags and rear inflatable seatbelts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth-enabled phone. You can learnmore about the 911 Assist feature, byvisiting:
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
During an emergency call, the systemtransmits vehicle data to the emergencyservice. See Data Recording (page 9).
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing911 Assist
Vehicle Settings and Personalization
See General Information (page 93).
Engine Coolant TemperatureGauge
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
At normal operating temperature theindicator will remain in the center section.
If the needle enters the red section, theengine is overheating. Stop the engine,switch the ignition off and determine thecause once the engine has cooled down.See Engine Coolant Check (page 217).
Note:Do not restart the engine until thecause of overheating has been determinedand resolved.
Fuel Gauge
Switch the ignition on. The fuel gauge willindicate approximately how much fuel isleft in the fuel tank. The fuel gauge mayvary slightly when your vehicle is movingor on a gradient.
The arrow adjacent to the fuel pumpsymbol indicates on which side of yourvehicle the fuel filler door is located.
The fuel filler door is on theleft-hand side of your vehicle.A
The fuel filler door is on theright-hand side of your vehicle.B
WARNING LAMPS AND
INDICATORS
The following warning lamps andindicators alert you to a vehicle conditionthat may become serious. Some lampsilluminate when you start your vehicle tomake sure they work. If any lamps remainon after starting your vehicle, refer to therespective system warning lamp for furtherinformation.
Note:Some warning indicators appear inthe information display and operate thesame as a warning lamp but do notilluminate when you start your vehicle.
Airbag Warning Lamp
If it does not illuminate when youswitch the ignition on, continuesto flash or remains on when theengine is running, this indicates amalfunction. Have your vehicle checkedas soon as possible.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingInstrument Cluster
Use the following guidelines to avoidelectrostatic charge build-up, which canproduce a spark, when filling anungrounded fuel container:
•Only use an approved fuel container totransfer fuel to your vehicle. Place thecontainer on the ground when filling it.
•Do not fill a fuel container when it isinside your vehicle (including the cargoarea).
•Keep the fuel pump nozzle in contactwith the fuel container when filling it.
•Do not use a device that holds the fuelpump nozzle lever in the fill position.
Adding Fuel From a Portable FuelContainer
WARNING: Do not insert thenozzle of a fuel container or anaftermarket funnel into the fuel fillerneck. This may damage the fuel systemfiller neck or its seal and cause fuel torun onto the ground.
WARNING: Do not try to pry openor push open the capless fuel systemwith foreign objects. This could damagethe fuel system and its seal and causeinjury to you or others.
WARNING: Do not dispose of fuelin the household refuse or the publicsewage system. Use an authorized wastedisposal facility.
When refueling the vehicle fuel tank froma fuel container, use the fuel filler funnelincluded with your vehicle. See Fuel FillerFunnel Location (page 139).
Note:Do not use aftermarket funnels asthey may not work with the capless fuelsystem and can damage it.
When refueling the vehicle fuel tank froma fuel container, do the following:
1.Fully open the fuel filler door.
2.Fully insert the fuel filler funnel into thefuel filler inlet.
3.Add fuel to your vehicle from the fuelcontainer.
4.Remove the fuel filler funnel.
5.Fully close the fuel filler door.
6.Clean the fuel filler funnel and place itback in your vehicle or correctly disposeof it.
Note:Extra funnels can be purchased froman authorized dealer if you choose todispose of the funnel.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingFuel and Refueling
REFUELING
Refueling System Overview
Fuel filler door.A
Fuel tank filler valve.B
Fuel tank filler pipe.C
Your vehicle does not have a fuel tank fillercap.
Left-hand side. To open the fuelfiller door, press the center rearedge of the fuel filler door andthen release.
A
Right-hand side. To open thefuel filler door, press the centerrear edge of the fuel filler doorand then release.
B
Left-hand side. Pull the rear ofthe fuel filler door to open it.C
Right-hand side. Pull the rear ofthe fuel filler door to open it.D
Refueling Your Vehicle
WARNING: When refueling alwaysshut the engine off and never allowsparks or open flames near the fuel tankfiller valve. Never smoke or use a cellphone while refueling. Fuel vapor isextremely hazardous under certainconditions. Avoid inhaling excess fumes.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingFuel and Refueling
5.Operate the fuel pump nozzle withinthe area shown.
6.When you finish refueling slightly raisethe fuel pump nozzle and slowlyremove it.
7.Fully close the fuel filler door.
Do not attempt to start the engine if youhave filled the fuel tank with incorrect fuel.Incorrect fuel use could cause damage notcovered by the vehicle Warranty. Have yourvehicle immediately checked.
Refueling System Warning (If Equipped)
If the fuel tank filler valve does not fullyclose, a message could appear in theinformation display.
Message
Check Fuel Fill Inlet
If the message appears, do the following:
1.Stop your vehicle as soon as it is safeto do so and switch the engine off.
2.Shift into park (P) or neutral (N).
3.Apply the parking brake.
4.Fully open the fuel filler door.
5.Check the fuel tank filler valve for anydebris that may be restricting itsmovement.
6.Remove any debris from the fuel tankfiller valve.
7.Fully insert a fuel pump nozzle or thefuel filler funnel provided with yourvehicle into the fuel filler pipe. SeeFuel Filler Funnel Location (page139). This action should dislodge anydebris that may be preventing the fueltank filler valve from fully closing.
8.Remove the fuel pump nozzle or fuelfiller funnel from the fuel filler pipe.
9.Fully close the fuel filler door.
Note:The message may not immediatelyreset. If the message continues to appearand a warning lamp illuminates, have yourvehicle checked as soon as possible.
FUEL CONSUMPTION
Advertised Capacity
The advertised capacity is the maximumamount of fuel that you can add to the fueltank after running out of fuel. Included inthe advertised capacity is an emptyreserve. The empty reserve is anunspecified amount of fuel that remainsin the fuel tank when the fuel gaugeindicates empty.
Your dealer can give you advice onimproving your fuel consumption.
Note:The amount of fuel in the emptyreserve varies and should not be relied uponto increase driving range.
Filling the Fuel Tank
For consistent results when filling the fueltank:
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingFuel and Refueling