2020 DODGE JOURNEY mileage

8WHAT IS COVERED UNDER FCA US LLC'S WARRANTIES
2.2. CORROSION WARRANTY
A. WHO IS COVERED

You are covered if you are a purchaser for use of the vehicle.

B. WHAT IS COVERED

The Corrosion Warranty covers the cost of all parts and labor needed to
repair or replace any sheet metal panels that get holes from rust or other
corrosion. If a hole occurs because of something other than corrosion, this
warranty does not apply. Cosmetic or surface corrosion — resulting, for
example, from stone chips or scratches in the paint — is not covered. For
more details on what is not covered by this warranty, refer to “section 3.5”.

C. HOW LONG IT LASTS

The Corrosion Warranty starts when your Basic Limited Warranty begins
under “section 2.1 E”.
This warranty has two time-and-mileage limits:
• For sheet metal panels, the limit is 36 months, with no mileage limit.
• For an outer-body sheet metal panel — one that is finish-painted and that someone can see when walking around the vehicle — the limits are five
years, with no mileage limit.

D. WHAT IS NOT COVERED

Please note that while the standard Corrosion Warranty applies to defects
in material and/or workmanship, it does not cover the vehicle's matte
finish appearance (if equipped).
Maintaining the matte finish appearance is solely the responsibility of the
vehicle owner as described in your Owner's Manual.

2.3. RESTRAINT SYSTEM LIMITED WARRANTY (VEHICLES SOLD
AND REGISTERED IN THE STATE OF KANSAS ONLY)

For vehicles sold and registered in the State of Kansas, seat belts and
related seat belt components are warranted against defects in
workmanship and materials for 10 years, regardless of mileage. This
warranty does not cover replacement of seat belts and related compo -
nents required as the result of collision.

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HOW TO GET WARRANTY SERVICE21

Towing Service
Our towing service gives you peace of mind and confidence. If your vehicle
becomes disabled as a result of a mechanical breakdown, Roadside Assis -
tance will dispatch towing service to transport your vehicle to the closest
authorized Chrysler, Dodge, Jeep or Ram dealer. If you choose to go to
another dealership, you will be responsible for the cost if the extra distance
exceeds 10 miles.
D. IF UNABLE TO CONTACT ROADSIDE ASSISTANCE

If you are unable to contact Roadside Assistance and you obtain towing
services on your own, you may submit your original receipts from the
licensed towing or service facility, for services rendered within 30 days of
the occurrence. Be sure to include your Vehicle Identification Number
(VIN), odometer mileage at the time of service and current mailing
address. We will process the claim based on vehicle and service eligibility.
If eligible, we will reimburse you for the reasonable amounts you actually
paid, based on the usual and customary charges for that service in the
area where they were provided. FCA US LLC's determination relating to
reimbursement are final. Correspondence should be mailed to:
FCA US LLC Roadside Assistance
P.O. Box 9145
Medford, MA 02155
Attention: Claims Department

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24HOW TO DEAL WITH WARRANTY PROBLEMS

This service is strictly voluntary, and you may submit your dispute directly
to the CAP at no cost. The CAP is administered by an independent dispute
settlement organization and may be contacted in writing at the following
address:
National Center for Dispute Settlement
Customer Arbitration Process FCA US LLC
P.O. Box 515315
Dallas, TX 75251-5315
The CAP reviews only vehicle disputes involving FCA US LLC ("FCA US")
Limited Warranty or a FCA US LLC/Mopar Part Limited Warranty. The CAP
does not review disputes involving the sale of a new or used vehicle,
personal injury/property damage claims, disputes relating to design of the
vehicle or part, or disputes which are already the subject of litigation. The CAP will need the following information from you:

1. Legible copies of all documents and repair orders relevant to
your case
2. Vehicle Identification Number (VIN) of your vehicle
3. A brief description of your unresolved concern
4. The identity of your servicing/selling dealer
5. The date(s) of repair(s) and mileage at the time
6. Current vehicle mileage
7. A description of the action you expect to resolve your concern
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OPTIONAL SERVICE CONTRACT27
8. OPTIONAL SERVICE CONTRACT

Mopar Vehicle Protection plans offer valuable protection against repair
costs when these warranties no longer apply. They are in addition but do
not replace the warranty coverages outlined in this booklet. A variety of
plans are available, covering various time-and-mileage periods and
various groups of the vehicle's mechanical components.
Mopar Vehicle Protection plans are the ONLY vehicle extended protection
plans authorized, endorsed and backed by FCA US LLC to provide
additional protection beyond your vehicle's warranty. Look for our brand
logo and ask an authorized dealer for details.

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