2020 DODGE JOURNEY maintenance

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1INTRODUCTION .. ............................................................................................................................ 7
2 GETTING TO KNOW YOUR VEHICLE . .
................................................................................. 9
3 GETTING TO KNOW YOUR INSTRUMENT PANEL . .
..................................................... 93
4 SAFETY .
........................................................................................................................................109
5 S

TARTING AND OPERATING . .
............................................................................................. 157
6 IN CASE OF EMERGENCY . .
................................................................................................... 189
7 SERVICING AND MAINTENANCE .
.
..................................................................................... 216
8 TECHNICAL SPECIFICATIONS . .
.......................................................................................... 256
9 MULTIMEDIA . .
............................................................................................................................ 265
10 CUSTOMER ASSISTANCE .
.
...................................................................................................380
11 INDEX . ............................................................................................................................................ 384

3
CLIMATE CONTROLS ...........................................47
Manual Climate Control Overview .. ............ 47
Automatic Climate Controls Overview . . ...... 58
Climate Control Functions . . ......................... 70
Automatic Temperature Control (ATC) — If
Equipped . ..................................................... 70
O
perating Tips . . ........................................... 71
WINDOWS . . ..........................................................72
Power Windows .. ......................................... 72
Wind Buffeting . . .......................................... 74
POWER SUNROOF — IF EQUIPPED. . ...................74
Opening Sunroof .. ........................................ 75
Closing Sunroof . . .......................................... 75
Wind Buffeting . . ........................................... 75
Sunshade Operation. . .................................. 75
Anti Pinch Protect Feature . . ........................ 75
Sunroof Maintenance . . ................................ 75
Ignition Off Operation . . ................................ 76
HOOD. .....................................................................76
O pening ........................................................ 76
C losing . ......................................................... 76
L
IFTGATE . ...............................................................77
O pening ........................................................ 77
C argo Area Features . . ................................. 78
GARAGE DOOR OPENER — IF EQUIPPED . . ........80
Before You Begin Programming
HomeLink® . .
................................................ 80
Canadian/Gate Operator Programming . . ... 82Using HomeLink®.
.
...................................... 83
Security. ........................................................ 83
T roubleshooting Tips . . ................................. 83
General Information . . .................................. 84
INTERNAL EQUIPMENT . . ...................................... 84
Storage ......................................................... 84
C upholders . . ................................................ 86
Power Outlets. . ............................................. 87
Power Inverter — If Equipped . . ................... 89
Sunglasses Storage . . .................................. 90
ROOF LUGGAGE RACK — IF EQUIPPED . . .......... 91
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER ....................................... 93
Instrument Cluster Descriptions .. ............... 94
INSTRUMENT CLUSTER DISPLAY. . ..................... 95
Instrument Cluster Display Location And
Controls . ....................................................... 95
O
il Change Due . . ......................................... 96
Instrument Cluster Display Selectable
Menu Items . .
................................................ 96
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped . .
............................... 99 WARNING LIGHTS AND MESSAGES .
.
............. 100
Red Warning Lights .. ................................. 100
Yellow Warning Lights . . ............................. 103
Green Indicator Lights . . ............................. 106
White Indicator Lights . . ............................. 106
Blue Indicator Lights . . ............................... 106
ONBOARD DIAGNOSTIC SYSTEM — OBD II . . . 107
Onboard Diagnostic System (OBD II)
Cybersecurity . .
........................................... 107
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS . .
...................................................... 108
SAFETY
SAFETY FEATURES ............................................ 109
Anti-Lock Brake System (ABS) .. ............... 109
Electronic Brake Control (EBC) System. . .. 110
AUXILIARY DRIVING SYSTEMS . . ...................... 116
Tire Pressure Monitoring System
(TPMS) . ....................................................... 116
O

CCUPANT RESTRAINT SYSTEMS . . ............... 120
Occupant Restraint Systems Features .. .. 120
Important Safety Precautions . . ................. 121
Seat Belt Systems . . .................................. 121
Supplemental Restraint
Systems (SRS) . .
......................................... 130
Child Restraints . . ....................................... 139
Transporting Pets . . ................................... 154

5
JACKING AND TIRE CHANGING........................ 199
Jack Location .. ...........................................199
Spare Tire Location And Removal . . ..........200
Preparations For Jacking. . .........................201
Jacking Instructions . . .................................201
Road Tire Installation . . ..............................205
Spare Tire Stowage. . ..................................206
JUMP STARTING ................................................ 2 0 6
Preparations For Jump Start .. ...................207
Jump Starting Procedure. . .........................208
IF YOUR ENGINE OVERHEATS . . ....................... 209
2.4L Engine — If Equipped .. ...................... 210
GEAR SELECTOR OVERRIDE . . .......................... 210
FREEING A STUCK VEHICLE .. ........................... 211
TOWING A DISABLED VEHICLE .. ...................... 212
Front-Wheel Drive (FWD) Models.. ............213
Tow Eye Usage — If Equipped . . ................213
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) . .
............................................... 215
EVENT DATA RECORDER (EDR) .. ..................... 215
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 216
Maintenance Plan.. ....................................217
ENGINE COMPARTMENT . . ................................ 220
2.4L Engine .. ..............................................220
Checking Oil Level . . ................................... 221
Adding Washer Fluid . . ...............................221
Maintenance-Free Battery . . ...................... 221
Pressure Washing . . ....................................222 DEALER SERVICE .
.
............................................222
Engine Oil .................................................. 223
E ngine Oil Filter . . ........................................ 224
Engine Air Cleaner Filter . . ......................... 224
Air Conditioner Maintenance . . ................. 224
Accessory Drive Belt Inspection . . ............. 225
Body Lubrication . . ...................................... 226
Windshield Wiper Blades . . ........................ 226
Exhaust System . . ...................................... 227
Cooling System . . ....................................... 228
Brake System . . .......................................... 232
Automatic Transmission. . .......................... 233
RAISING THE VEHICLE . . .....................................234
TIRES....................................................................234 T ire Safety Information .. ........................... 234
Tires — General Information . . .................. 242
Tire Types . .................................................. 246
S pare Tires — If Equipped . . ....................... 247
Wheel And Wheel Trim Care . . .................. 249
Tire Chains and Traction Devices . . ........... 250
Tire Rotation Recommendations . . ........... 251
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES . .
...................................251
Treadwear .................................................. 251
T raction Grades . . ....................................... 251
Temperature Grades . . ............................... 252
BODYWORK . . ...................................................... 252
Protection From Atmospheric Agents..
..... 252
Body And Underbody Maintenance . . ........ 253
Preserving The Bodywork . . ........................ 253INTERIORS .
.
....................................................... 254
Seats And Fabric Parts .. ............................ 254
Plastic And Coated Parts. . ......................... 254
Leather Parts . . ........................................... 255
Glass Surfaces . . ........................................ 255
Cleaning The Cupholders . . ....................... 255
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 256
Vehicle Identification Number .. ................ 256
BRAKE SYSTEM . . ............................................... 256
WHEEL AND TIRE TORQUE
SPECIFICATIONS ..
.............................................. 257
Torque Specifications.. .............................. 257
FUEL REQUIREMENTS . . .................................... 257
Reformulated Gasoline .. .......................... 258
Materials Added To Fuel . . ......................... 258
Gasoline/Oxygenate Blends . . ................... 258
Do Not Use E-85 In Non-Flex Fuel
Vehicles . ..................................................... 259
C
NG And LP Fuel System Modifications . . 259
MMT In Gasoline. . ...................................... 259
Fuel System Cautions. . .............................. 259
Carbon Monoxide Warnings. . .................... 260
FLUID CAPACITIES . . ........................................... 261
FLUIDS AND LUBRICANTS .. .............................. 262
Engine ....................................................... 262
C hassis . ..................................................... 264

7
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner's
Ma

nual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers
to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
assure safe and enjoyable operation of your vehicle.

This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in
t h

e text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles
produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information,
contact an authorized dealer.

When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
c a

re about your satisfaction.
1

GETTING TO KNOW YOUR VEHICLE 75
OPENING SUNROOF
Express
Push the switch rearward and release it within
on

e-half second, the sunroof and sunshade will
open automatically and stop at full open
position. During Express Open operation any
other actuation of the sunroof switches will stop
the sunroof in a partially open position.
Manual Mode
Push and hold the switch rearward, the sunroof
a n

d sunshade will open and automatically stop
at full open position. Releasing the switch while
the sunroof is in motion will stop the sunroof in
a partially open position.
Vent Open
Push and release the Vent switch within one
h a

lf second and the sunroof will open to the
vent position. During Express Vent operation
any other actuation of the sunroof switches will
stop the sunroof operation.
CLOSING SUNROOF
Express
Push the switch forward and release it within
o n

e-half second and the sunroof will close automatically from any position. During Express
Close operation any other actuation of the
sunroof switches will stop the sunroof in a
partially open position.
Manual Mode
Push and hold the switch forward and the
s
u

nroof will close from any position and stop at
a full closed position. Releasing the switch while
the sunroof is in motion will stop the sunroof in
a partially open position.
WIND BUFFETING
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
buffeting occurs with the rear windows open,
open the front and rear windows together to
minimize the buffeting. If the buffeting occurs
with the sunroof open, adjust the sunroof
opening to minimize the buffeting or open any
window.
SUNSHADE OPERATION
The sunshade can be opened manually.
However, the sunshade will open automatically
as the sunroof opens.
NOTE:
The sunshade cannot be closed if the sunroof is
op
en.
ANTI PINCH PROTECT FEATURE

This feature will detect an obstruction in the
opening of the sunroof during Express Close
operation. If an obstruction in the path of the
sunroof is detected, the sunroof will automatically
retract. Remove the obstruction if this occurs. Next,
push the switch forward and release to Express
Close.

SUNROOF MAINTENANCE
Use only a non-abrasive cleaner and a soft cloth
to clean the glass panel. Periodically check for
and clear out any debris that may have
collected in the tracks.
2

94 GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. I nstrument Cluster Display
When the appropriate conditions exist,
this display shows the instrument cluster
display messages. Refer to “Instrument
Cluster Display” in this chapter for further
information.
3. S peedometer
Indicates vehicle speed.
4. F uel Gauge
The pointer shows the level of fuel in the
fuel tank when the Keyless Push Button
Ignition is in the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
t h

e fuel door is located. 5. T
emperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within
the normal range indicates that the
engine cooling system is operating satis
-
factorily.
The gauge pointer will likely indicate a
higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed
to exceed the upper limits of the normal
operating range.
NOTE:
The hard telltales will illuminate for a bulb check
w h

en the ignition is first cycled.
WARNING!

A hot engine cooling system is dangerous.
You or others could be badly burned by steam
o r

boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the hood
yourself, see “Servicing And Maintenance.”
Follow the warnings under the Cooling System
Pressure Cap paragraph.

CAUTION!

Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle
the vehicle with the air conditioner turned off
until the pointer drops back into the normal
range. If the pointer remains on the “H,” turn
the engine off immediately and call an
authorized dealer for service.

96 GETTING TO KNOW YOUR INSTRUMENT PANEL
Right Arrow Button
Push and release the ri
ght arrow
button for access to main menus or
s u

bmenus. Push and hold the right
arrow button for two seconds to
reset features.
Back Button
Push and release the BA
CK button
to scroll back to a previous menu.
OIL CHANGE DUE
Your vehicle is equipped with an engine oil
change indicator system. The “Oil Change Due”
message will appear in the instrument cluster
display for five seconds after a single chime has
sounded to indicate the next scheduled oil
change interval. The engine oil change indicator
system is duty cycle based, which means the
engine oil change interval may fluctuate
dependent upon your personal driving style. Unless reset, this message will continue to
d
i

splay each time you cycle the ignition to the
ON/RUN position. To turn off the message
temporarily, push and release the up arrow
button. To reset the oil change indicator system
(after performing the scheduled maintenance),
perform the following procedure:

1. W ithout pushing the brake pedal, push and
r
elease the ENGINE START/STOP button
and cycle the ignition to the ON/RUN
position (do not start the engine).

2. Fully push the accelerator pedal, slowly, t
hree times within 10 seconds.
3. W ithout pushing the brake pedal, push and
r
elease the ENGINE START/STOP button
once to return the ignition to the OFF/LOCK
position.
NOTE:

If the indicator message illuminates when you
s t

art the vehicle, the oil change indicator system
did not reset. If necessary, repeat this procedure.

INSTRUMENT CLUSTER DISPLAY
S
ELECTABLE MENU ITEMS
Push and release the up or down arrow button
until the desired Selectable Menu item is
displayed in the instrument cluster display.
Follow the Menu or submenu prompts as
d e

sired.
Fuel Economy

Push and release the up or down arrow button
until “Fuel Economy” displays highlighted in the
instrument cluster display and push the right
arrow button. The following Fuel Economy
functions will display in the instrument cluster
display:

Average Fuel Economy
Distance To Empty (DTE)
Instantaneous Fuel Economy

GETTING TO KNOW YOUR INSTRUMENT PANEL 105

As an added safety feature, your vehicle has
been equipped with a Tire Pressure Monitoring
System (TPMS) that illuminates a low tire
pressure telltale when one or more of your tires is
significantly under-inflated. Accordingly, when
the low tire pressure telltale illuminates, you
should stop and check your tires as soon as
possible, and inflate them to the proper pressure.
Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.

Please note that the TPMS is not a substitute for
pr

oper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire
pressure telltale.

Your vehicle has also been equipped with a TPMS
m a

lfunction indicator to indicate when the system is
not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure
telltale. When the system detects a malfunction, the
telltale will flash for approximately one minute and
then remain continuously illuminated. This
sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists. When
the malfunction indicator is illuminated, the system
may not be able to detect or signal low tire pressure
as intended. TPMS malfunctions may occur for a
variety of reasons, including the installation of
replacement or alternate tires or wheels on the
vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction
telltale after replacing one or more tires or wheels
on your vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.

Anti-Lock Brake System (ABS) Warning
Light
This warning light monitors the
Anti-Lock Brake System (ABS).

The light will turn on when the
ignition is placed in the ON/RUN or
A C

C/ON/RUN position and may stay on for as
long as four seconds.
If the ABS light remains on or turns on while
d r

iving, then the Anti-Lock portion of the brake
system is not functioning and service is
required as soon as possible. However, the
conventional brake system will continue to
operate normally, assuming the Brake Warning
Light is not also on.
If the ABS light does not turn on when the
i g

nition is placed in the ON/RUN or ACC/ON/
RUN position, have the brake system inspected
by an authorized dealer.
Low Fuel Warning Light

When the fuel level reaches
approximately 2 gal (7.5 L), this light
w i

ll turn on and a chime will sound. The
light will remain on until fuel is added.

CAUTION!

The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures and
warning have been established for the tire size
equipped on your vehicle. Undesirable system
operation or sensor damage may result when
using replacement equipment that is not of the
same size, type, and/or style. Aftermarket wheels
can cause sensor damage. Using aftermarket tire
sealants may cause the Tire Pressure Monitoring
System (TPMS) sensor to become inoperable.
After using an aftermarket tire sealant it is
recommended that you take your vehicle to an
authorized dealer to have your sensor function
checked.

3