2020 DODGE JOURNEY ESP

326 MULTIMEDIA
Operation
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice
commands are required after most Uconnect
Phone prompts. There are two general methods
for how Voice Command works:

1. Say compound commands like “Call John
S
mith Mobile.”

2. S ay the individual commands and allow the
s
ystem to guide you to complete the task.
You will be prompted for a specific command
a n

d then guided through the available options.
Prior to giving a voice command, one must
wait for the beep, which follows the “Listen”
prompt or another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Call” and then “John
Smith” and then “mobile”, the following
compound command can be said: “Call John
Smith mobile.”

For each feature explanation in this section, only
the compound command form of the voice
command is given. You can also break the
commands into parts and say each part of
the command when you are asked for it.
For example, you can use the compound
c o

mmand form voice command “Search for
John Smith,” or you can break the compound
c o

mmand form into two voice commands:
“Search Contact” and when asked “John Smith.”
Please remember, the Uconnect Phone works
best when you talk in a normal conversational
tone, as if speaking to someone sitting a few
feet/meters away from you.

Natural Speech
Your Uconnect Phone Voice system uses a
N a

tural Language Voice Recognition (VR)
engine.

Natural speech allows the user to speak
c o

mmands in phrases or complete sentences.
The system filters out certain non-word
utterances and sounds such as “ah” and “eh.”
The system handles fill-in words such as “I would
like to.”
The system handles multiple inputs in the same
p
h

rase or sentence such as “make a phone
call” and “to Kelly Smith.” For multiple inputs in
the same phrase or sentence, the system
identifies the topic or context and provides the
associated follow-up prompt such as “Who do
you want to call?” in the case where a phone
call was requested but the specific name was
not recognized.
The system utilizes continuous dialog; when the
s y

stem requires more information from the user
it will ask a question to which the user can
respond without pushing the Voice Recognition
button on your steering wheel.
Help Command
If you need assistance at any prompt, or if you
w a

nt to know your options at any prompt, say
“Help” following the beep.
To activate the Uconnect Phone from idle,
s i

mply push the Phone button (if active) on
your steering wheel and say a command or say
“ H

elp.” All Uconnect Phone sessions begin with
a push of the VR button or the Phone button
(if active) on the radio control head.

MULTIMEDIA 335
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:

1. Push the Phone
button to begin.

2. A fter the “Listening” prompt and the
f
ollowing beep, say “Roadside Assistance”
or say “Towing Assistance.”
NOTE:
The roadside/towing assistance number dialed
i s

based on the country where the vehicle is
purchased (1-800-521-2779 for the U.S.,
1-800-363-4869 for Canada, 55-14-3454 for
Mexico City, and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA
US LLC 24-Hour “Roadside Assistance”
coverage details in the Warranty Information
Booklet. Working With Automated Systems
This method is used in instances where one
g
e

nerally has to push numbers on the mobile
phone keypad while navigating through an
automated telephone system.
You can use your Uconnect Phone to access a
v o

ice mail system or an automated service,
such as a paging service or automated
customer service line. Some services require
immediate response selection. In some
instances, that may be too quick for use of the
Uconnect Phone.
When calling a number with your Uconnect
P h

one that normally requires you to enter in a
touch-tone sequence on your mobile phone
keypad, you can utilize the touchscreen or push
the Voice Command button and say the word
“Send” then the sequence you wish to enter.
F o

r example, if required to enter your PIN
followed with a pound, (3 7 4 6 #), you can push
the Voice Command button and say, “Send
3 7 4 6 #.” Saying “Send” followed by a number,
o r

sequence of numbers, is also to be used for
navigating through an automated customer
service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook
e
n

tries as tones for fast and easy access to voice
mail and pager entries. For example, if you
previously created a Phonebook entry with First
and/or Last Name as “Voicemail Password”, then
if you push the Voice Command button and
say “Send Voicemail Password” the Uconnect
P h

one will then send the corresponding phone
number associated with the phonebook entry, as
tones over the phone.

NOTE:
The first number encountered for that
contact will be sent. All other numbers
entered for that contact will be ignored.
You may not hear all of the tones due to
mobile phone network configurations.
This is normal.
Some paging and voice mail systems have
system time-out settings that are too short
and may not allow the use of this feature.
Pauses, wait or other characters that are
supported by some phones are not
supported over Bluetooth®. These additional
symbols will be ignored in the dialing a
numbered sequence.
WARNING!

Your phone must be turned on and connected
to the Uconnect Phone to allow use of this
vehicle feature in emergency situations, when
the mobile phone has network coverage and
stays connected to the Uconnect Phone.

9

336 MULTIMEDIA
Barge In — Overriding Prompts
The Voice Recognition button can be used
when you wish to skip part of a prompt and
i s

sue your voice command immediately.
For example, if a prompt is asking “There are
t w

o numbers with the name John. Say the full
name” you could push the Voice Recognition
button and say, “John Smith” to select that
option without having to listen to the rest of the
v o

ice prompt.
Voice Response Length
It is possible for you to choose between Brief
a n

d Detailed Voice Response Length.

1. P ress the Settings button on the
t
ouchscreen.

2. P ress the Voice button on the touchscreen,
t
hen scroll down to Voice Response Length.
3. S elect either “Brief” or “Detailed” by
p
ressing the box next to the selection.
A check mark will appear to indicate your
s e

lection. Phone And Network Status Indicators
Uconnect Phone will provide notification to
i
n

form you of your phone and network status
when you are attempting to make a phone call
using Uconnect Phone. The status is given for
network signal strength and phone battery
strength.
Dialing Using The Mobile Phone Keypad

You can dial a phone number with your mobile
p h

one keypad and still use the Uconnect Phone
(while dialing via the mobile phone keypad,
the user must exercise caution and take
p r

ecautionary safety measures). By dialing a
number with your connected Bluetooth® mobile
phone, the audio will be played through your
vehicle's audio system. The Uconnect Phone will
work the same as if you dial the number using a
voice command.

NOTE:

Certain brands of mobile phones do not send the
d i

al ring to the Uconnect Phone to play it on the
vehicle audio system, so you will not hear it.
Under this situation, after successfully dialing a
number the user may feel that the call did not go
through even though the call is in progress. Once
your call is answered, you will hear the audio.
Mute/Un-Mute (Mute ON/OFF)
When you mute the Uconnect Phone, you will
s
t

ill be able to hear the conversation coming
from the other party, but the other party will not
be able to hear you. To mute the Uconnect
Phone simply, press the Mute button on the
Phone main screen.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
t r

ansferred from your mobile phone to the
Uconnect Phone without terminating the call.
To transfer an ongoing call from your connected
m o

bile phone to the Uconnect Phone or vice
versa, press the Transfer button on the Phone
main screen.
Connect Or Disconnect Link Between The
U c

onnect Phone And Mobile Phone
If you would like to connect or disconnect the
B l

uetooth® connection between a Uconnect
Phone paired mobile phone and the Uconnect
system, follow the instructions described in your
mobile phone User's Manual.

MULTIMEDIA 337
Things You Should Know About Your
Uconnect Phone
Voice Command
For the best performance:
Adjust the rearview mirror to provide at least
½-inch (1 cm) gap between the overhead
console (if equipped) and the mirror.
Always wait for the beep before speaking.
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you.
Ensure that no one other than you is
speaking during a voice command period.
Performance is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Condition Even though the system is designed for many
l
a

nguages and accents, the system may not
always work for some.
NOTE:
It is recommended that you do not store names
in
your favorites phonebook while the vehicle is
in motion.
Phonebook (Mobile and Favorites) name
r e

cognition rate is optimized when the entries
are not similar. You can say “O” (letter “O”) for
“0” (zero). Even though international dialing for most
nu

mber combinations is supported, some
shortcut dialing number combinations may not
be supported.
Far End Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
l o

udness to a large degree relies on the phone
and network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced
b y

lowering the in-vehicle audio volume.
In a convertible vehicle, system performance
m a

y be compromised with the convertible top
down.
WARNING!

ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an acci -
dent involving serious injury or death.

ALWAYS follow the law! Failure to follow
traffic laws may result in serious injury or
death.
9

MULTIMEDIA 339
13. Start without me.
14. Where are you?
1
5. A re you there yet?
1
6. I need directions.
1
7. I 'm lost.
1
8. S ee you later.
B
luetooth® Communication Link
Mobile phones have been found to lose
c o

nnection to the Uconnect Phone. When this
happens, the connection can generally be
re-established by switching the mobile phone
OFF/ON. Your mobile phone is recommended to
remain in Bluetooth® On mode.
NAVIGATION MODE — IF EQUIPPED
Safety Precautions And Important
Information
Warning
Read this information carefully before starting
t o

operate the navigation system and follow the
instructions in this manual. Neither the FCA US
LLC nor Garmin® shall be liable for problems or
accidents resulting from failure to observe the
instructions in this manual. Failure to avoid the following potentially
h
a

zardous situations could result in an accident
or collision resulting in death or serious injury.
Always drive safely. Only use the navigation
features in this vehicle when it is safe to do
so. You accept full responsibility for the use
of the features in this vehicle.
When navigating, carefully compare informa -
tion displayed on the navigation system to all
a v

ailable navigation sources, including road
signs, road closures, road conditions, traffic
congestion, weather conditions, and other
factors that may affect safety while driving.
For safety, always resolve any discrepancies
before continuing navigation, and defer to
posted road signs and road conditions.

The navigation system is designed to provide
route suggestions. It is not a replacement for
driver attentiveness and good judgment.
Do not follow route suggestions if they suggest
a n

unsafe or illegal maneuver or would place the
vehicle in an unsafe situation.

WARNING!

ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an acci -
dent involving serious injury or death.

ALWAYS follow the law! Failure to follow
traffic laws may result in serious injury or
death.
9

340 MULTIMEDIA
Be careful of the ambient temperature. Using
the navigation system at extreme tempera -
tures can lead to malfunction or damage.
A ls

o note that the unit can be damaged by
strong vibration, metal objects, or by water
getting inside the unit. Notice
This navigation system can be used when the
i
g
nition key is turned to ON/RUN or ACC.
To preserve the battery, however, it should
be used with the engine running whenever
p o

ssible. Using the navigation system for a long
time with the engine switched off can cause the
battery to run down.
Map Data Information
Garmin® uses a combination of governmental
a n

d private data sources. Virtually all data
sources contain some inaccurate or incomplete
data. In some countries, complete and accurate
map information is either not available or is
prohibitively expensive.
Getting Started
To access the Navigation system, press the Nav
button on bottom of the screen.
Setting Up Your System
When using your navigation system for the first
t i

me, complete the following tasks:

1. Ac quire satellites.

2
. U nderstand the main menu. A
cquiring Satellites
The bars indicate satellite strength.
Go to an open area, away from tall buildings and
t r

ees.
Acquiring satellite signals can take a few
m i

nutes.
Main Menu

Navigation Main Menu

CAUTION!
The navigation system is designed to provide
you with route suggestions. It does not reflect
road closures or road conditions, weather
conditions, or other factors that may affect
safety or timing while driving.
Use the navigation system only as a
na

vigational aid. Do not attempt to use the
navigation system for any purpose requiring
precise measurement of direction, distance,
location, or topography.
The Global Positioning System (GPS) is
o p

erated by the United States government,
which is solely responsible for its accuracy
and maintenance. The government system is
subject to changes that could affect the
accuracy and performance of all GPS
equipment, including the navigation system.
1 — Press To Find A Destination
2 — Press To View The Map
3 — Press To Stop A Route
4 — Press To Detour A Route
5 — Press To Open The Menu Of Tools
6 — Press To Open The Menu Of Settings

346 MULTIMEDIA
About Icons And Tones
The navigation system sounds two tones
when it enters and exits voice recognition
mode.
A red icon appears in the upper-right
corner of the screen when the navigation
s y

stem is not ready for your command.
Wait until the icon is green to speak your
command.
Tips for Using Voice Commands
Speak in a normal voice directed at the navi -
gation system.
Speak commands as they appear on the
screen.
Respond to voice prompts from the naviga -
tion system as needed.
Speak “Exit” to exit voice command. Navigating To A Popular Location Using Voice
C
o

mmands
You can speak the names of very popular,
w e

ll-known locations.

1. P ress the voice command button.

2
. S peak “Find by Name.”
3
. Li sten for the voice prompt and speak the
n
ame of the location.
A list of locations appears.

Navigating To A Popular Place With Voice Commands

4. Speak the line number.
“
Line 1”

5. S peak an option:
Speak “Go!” to navigate to the location.
Speak “Call” to call the location when
connected to a compatible mobile phone.
Speaking An Address

1. S peak “Voice Command.”

2
. S peak “Find Address.”
3
. F ollow the on-screen prompts.

350 MULTIMEDIA
8. Repeat steps 5 and 6, if necessary.
9. Enter a value.
1
0. P ress Done .
S
etting Currency Conversion Rates Manually
You can update the currency conversion rates
m a

nually so that you are always using the most
current rates.

1. Fr om the main menu press
T
ools > Unit
Converter
.

2. P ress the box with a currency listed.
3
. S elect C
urrency.
4. P ress Save .
5
. P ress a currency box.
6
. S elect the currency you want to update.
7
. R epeat steps 3-6 to select a currency to
c
onvert to, if necessary.
8. P ress a box under a currency.
9
. E nter a new value for the currency.
1
0. P ress Done .
1
1. R epeat steps 8 and 9, if necessary.
Traffic
Notice
Garmin® is not responsible for the accuracy or
ti

meliness of the traffic information. Your
navigation system may receive traffic content
via Satellite Radio service in North America or
via FM broadcast in other regions.
About The Traffic Icon
When you are receiving traffic information, a
t r

affic icon appears on the map. The traffic icon
changes color to indicate the severity of traffic
conditions. Traffic On Your Route
When calculating your route, the navigation
s
y

stem examines the current traffic and
automatically optimizes the route for the
shortest time. If a severe traffic delay occurs
on your route while you are navigating, the
n a

vigation system automatically recalculates
the route.
You might still be routed through traffic if no
b e

tter alternative routes exist.
Manually Avoiding Traffic On Your Route

1. Fr om the map press the .

2
. P ress Traffic On Route .
3
. I f necessary, press the arrows to view other
t
raffic delays on your route.
4. P ress Avoid .
V
iewing The Traffic Map
The traffic map shows color-coded traffic flow
a n

d delays on nearby roads.

1. Fr om the map press .

2
. P ress Traffic Map
to view the traffic
incidents on a map.
Color
Description
Meaning
GreenLow severity Traffic is flowing freely.
Yellow Medium
s
e

verity Traffic is moving but
t
h

ere is a delay. There
is moderate traffic
congestion.
Red High severity Traffic is not moving or
m
o

ving very slowly.
There is a severe
delay.
Gray No data Traffic information is
n
o

t available.