2020 DODGE GRAND CARAVAN bluetooth

6
USB/MP3 CONTROL — IF EQUIPPED .............. 340 Connecting The External USB Device .......341
Using This Feature ..................................... 341Controlling The External USB Device
Using Radio Buttons ..................................341 Play Mode...................................................341
List Or Browse Mode .................................342
Bluetooth® Streaming Audio (BTSA) .......343
UCONNECT MULTIMEDIA — VIDEO
ENTERTAINMENT SYSTEM (VES)
— IF EQUIPPED ................................................... 344
Getting Started........................................... 344
Play Video Games ......................................344
Play A DVD Using The Touchscreen
Radio...........................................................346 Play A DVD Using The VES Player
— If Equipped .............................................347 VES Remote Control — If Equipped ..........348
Remote Control Storage ............................349
Locking The Remote Control .....................349 Replacing The Remote Control
Batteries ..................................................... 349 Headphones Operation ............................. 350Controls ...................................................... 350
Replacing The Headphone Batteries ....... 350
Accessibility — If Equipped ........................ 350
Stereo Headphone Lifetime Limited
Warranty ..................................................... 351 System Information ................................... 351
RADIO OPERATION AND MOBILE PHONES .... 359
Regulatory And Safety Information........... 359
VOICE RECOGNITION QUICK TIPS
— IF EQUIPPED .................................................. 360
Voice Command System Operation ......... 360
Commands ................................................ 361
Voice Training ........................................... 363
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 364Prepare For The Appointment .................. 364Prepare A List............................................. 364
Be Reasonable With Requests ................. 364
IF YOU NEED ASSISTANCE .............................. 364
FCA US LLC Customer Center ................... 365
FCA Canada Inc. Customer Center ........... 365
In Mexico Contact ...................................... 365
Puerto Rico And U.S. Virgin Islands .......... 365Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ................ 365 Service Contract ....................................... 365
WARRANTY INFORMATION .............................. 366
MOPAR PARTS................................................... 366
REPORTING SAFETY DEFECTS ........................ 366
In The 50 United States And
Washington, D.C. ....................................... 366 In Canada ................................................... 366
PUBLICATION ORDER FORMS ........................ 367

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Scan Search
Press the Scan button.
The first few seconds of each individual track
will be played in succession for 10 seconds
each.
Press the Stop Scan button to stop the scan
function.
Track Info
Press the Info button.
Information on the currently playing
track, if available, will be displayed on
the right half of the touchscreen.
AUX Menu
While in AUX mode, push the Menu button on
the faceplate to access the AUX Menu. Random Playback
The random playback function plays random
tracks from the audio device. Press the Random
button to switch the random play function on or
off.
A red check mark indicates the random play
function is active.
Repeat Track
The repeat track function repeats the currently
played track. Press the Rpt. TRK button to
switch the repeat track function on or off.
A red check mark indicates the repeat track
function is active.
Bluetooth® Streaming Audio (BTSA)
Music can be streamed from your cellular
phone through Uconnect Phone (if equipped)
and played through the vehicle’s sound system.Controlling BTSA Using The Radio
To enter BTSA mode, push the Media button
located on the faceplate then press the Aux
button located on the touchscreen, or push the
Voice Recognition button (if equipped) and
after the confirmation beep, say
“Bluetooth Streaming Audio.”
Play Mode
When switching to BTSA mode, some audio
devices will start playing music directly through
the vehicle’s sound system. However, some
devices require the music to be initiated on the
device before it will stream through Uconnect
Phone (if equipped).
Selecting A Different Audio Device

1. Push the Uconnect Phone button .

2. After the “Ready” prompt and the following
beep, say “Setup,” then “Select Audio
Devices.”
3. You can say the name of the Audio Device to select or say “List Audio Devices” to have
Uconnect Phone list the available devices.
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304MULTIMEDIA
You can also select a different audio device in
the Select Aux Device screen. Press the icon to
enter the Select Aux Device screen. The
currently playing device is highlighted, you can
push and select a different device.
Uconnect Phone— If Equipped
Uconnect Phone is a voice-activated,
hands-free, in-vehicle communications system.
Uconnect Phone allows you to dial a phone
number with your mobile phone* using simple
voice commands (e.g., “Call” … “Mike” …
“Work” or “Dial” … “248-555-1212”). Your
mobile phone's audio is transmitted through
your vehicle's audio system; the system
automatically mutes your radio when using the
Uconnect Phone. NOTE:
Uconnect Phone requires a mobile phone
equipped with the Bluetooth® “Hands-Free
Profile,” Version 0.96 or higher. See the
Uconnect website for supported phones.
For Uconnect customer support:
US residents - visit
UconnectPhone.com or
call 1-877-855-8400 (24 hours a day 7 days
a week).
Canadian Residents - visit Uconnect-
Phone.com or call 1-800-465-2001 (English)
or 1-800-387-9983 (French).
Mon. – Fri., 8:00 am – 8:00 pm, ET
Sat., 9:00 am – 5:00 pm, ET
Sun., Closed
Uconnect Phone allows you to transfer calls
between the system and your mobile phone as
you enter or exit your vehicle and enables you to
mute the system's microphone for private
conversation. The Uconnect Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology - the
global standard that enables different
electronic devices to connect to each other
without wires or a docking station, so Uconnect
Phone works no matter where you stow your
mobile phone (be it your purse, pocket, or
briefcase), as long as your phone is turned on
and has been paired to the vehicle's Uconnect
Phone. The Uconnect Phone allows up to seven
mobile phones to be linked to the system. Only
one linked (or paired) mobile phone can be
used with the system at a time. The system is
available in English, Spanish, or French
languages.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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Uconnect Phone Button
The radio or steering wheel controls (if
equipped) contain the two control buttons
(Uconnect Phone button and Voice
Command button) that enables you to
access the system. When you push the button
you hear the word Uconnect followed by a BEEP.
The beep is your signal to give a command.
NOTE:
The driver side upper windshield trim contains
the microphone for the Uconnect Phone.
Voice Command Button
Actual button location may vary with the radio.
The individual buttons are described in the
“Operation” section. The Uconnect Phone can be used with any
Hands-Free Profile certified Bluetooth® mobile
phone. See the Uconnect website for supported
phones. Refer to your mobile service provider or
the phone manufacturer for details.
The Uconnect Phone is fully integrated with the
vehicle's audio system. The volume of the
Uconnect Phone can be adjusted either from
the radio volume control knob or from the
steering wheel radio control (right switch), if
equipped.
The Uconnect display will be used for visual
prompts from the Uconnect Phone such as
“CELL” or caller ID on certain radios.
Operation
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice
commands are required after most Uconnect
Phone prompts. You will be prompted for a
specific command and then guided through the
available options.
Prior to giving a voice command, wait for the
beep, which follows the “Ready” prompt or
another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Setup” and then “Phone
Pairing,” the following compound command
can be said: “Setup Phone Pairing.”
For each feature explanation in this section,
only the compound form of the voice
command is given. You can also break the
commands into parts and say each part of
the command when you are asked for it. For
example, you can use the compound form
voice command “Phonebook New Entry,” or
you can break the compound form command
into two voice commands: “Phonebook” and
“New Entry.” Please remember, the Uconnect
Phone works best when you talk in a normal
conversational tone, as if speaking to
someone sitting a few feet/meters away from
you.
Help Command
If you need assistance at any prompt, or if you
want to know your options at any prompt, say
“Help” following the beep. The Uconnect Phone
will play all the options at any prompt if you ask
for help.
WARNING!
Any voice commanded system should be
used only in safe driving conditions following
all applicable laws. Your attention should be
focused on safely operating the vehicle.
Failure to do so may result in a collision
causing serious injury or death.
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To activate the Uconnect Phone from idle,
simply push the Phone button and follow the
audible prompts for directions. All Uconnect
Phone sessions begin with a push of the Phone
button on the faceplate.
Cancel Command
At any prompt, after the beep, you can say
“Cancel” and you will be returned to the main
menu. However, in a few instances the system
will take you back to the previous menu.
Pair (Link) Uconnect Phone To A Mobile
Phone
To begin using your Uconnect Phone, you must
pair your compatible Bluetooth®-enabled
mobile phone.
To complete the pairing process, you will need
to reference your mobile phone Owner's
Manual. The Uconnect website may also
provide detailed instructions for pairing.
The following are general phone to Uconnect
Phone pairing instructions:
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Setup Phone Pairing.”
When prompted, after the beep, say “Pair a
Phone” and follow the audible prompts.
You will be asked to say a four-digit Personal
Identification Number (PIN), which you will
later need to enter into your mobile phone.
You can enter any four-digit PIN. You will not
need to remember this PIN after the initial
pairing process.
For identification purposes, you will be
prompted to give the Uconnect Phone a
name for your mobile phone. Each mobile
phone that is paired should be given a unique
phone name.
You will then be asked to give your mobile
phone a priority level between one and
seven, with one being the highest priority.
You can pair up to seven mobile phones to
your Uconnect Phone. However, at any given
time, only one mobile phone can be in use,
connected to your Uconnect System. The
priority allows the Uconnect Phone to know
which mobile phone to use if multiple mobile
phones are in the vehicle at the same time.
For example, if priority three and priority five
phones are present in the vehicle, the
Uconnect Phone will use the priority three
mobile phone when you make a call. You can select to use a lower priority mobile phone at
any time (refer to “Advanced Phone Connec
-
tivity” in this section).
NOTE:
Software updates on your phone or the
Uconnect system may interfere with the
Bluetooth® connection. If this happens, simply
repeat the pairing process. However, first, make
sure to delete the device from the list of phones
on your Uconnect system. Next, be sure to
remove Uconnect from the list of devices in your
phone’s Bluetooth® settings.
Dial By Saying A Number
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Dial.”
The system will prompt you to say the number
you want to call.
For example, you can say “234-567-8901.”
The Uconnect Phone will confirm the phone
number and then dial. The number will
appear in the display of certain radios.

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Call By Saying A Name
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Call.”
The system will prompt you to say the name
of the person you want to call.
After the “Ready” prompt and the following
beep, say the name of the person you want to
call. For example, you can say “John Doe,”
where John Doe is a previously stored name
entry in the Uconnect phonebook or down -
loaded phonebook. To learn how to store a
name in the phonebook, refer to “Add Names
To Your Uconnect Phonebook”, in this
section.
The Uconnect system will confirm the name
and then dial the corresponding phone
number, which may appear in the display of
certain radios.
Phonebook Download – Automatic
Phonebook Transfer From Mobile Phone
If equipped and specifically supported by your
phone, Uconnect Phone automatically
downloads names (text names) and number
entries from your mobile phone’s phonebook.
Specific Bluetooth® Phones with Phone Book
Access Profile may support this feature. See
Uconnect website for supported phones.
To call a name from downloaded (or
Uconnect) Phonebook, follow the procedure
in “Call by Saying a Name” section.
Automatic download and update, if
supported, begins as soon as the Bluetooth®
wireless phone connection is made to the
Uconnect Phone, for example, after you start
the vehicle.
A maximum of 1,000 entries per phone will
be downloaded and updated every time a
phone is connected to the Uconnect Phone.
Depending on the maximum number of
entries downloaded, there may be a short
delay before the latest downloaded names
can be used. Until then, if available, the
previous downloaded phonebook is available
for use.
Only the phonebook of the currently
connected mobile phone is accessible.
Only the mobile phone’s phonebook is down -
loaded. SIM card phonebook is not part of
the Mobile phonebook.
This downloaded phonebook cannot be
edited or deleted on the Uconnect Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect Phone on the next
phone connection.
Add Names To Your Uconnect Phonebook
NOTE:
Adding names to the Uconnect Phonebook is
recommended when the vehicle is not in
motion.
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Phonebook New Entry.”
When prompted, say the name of the new
entry. Use of long names helps the Voice
Command system, and it is recommended.
For example, say “Robert Smith” or “Robert”
instead of “Bob.”
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You can also send stored Uconnect Phonebook
entries as tones for fast and easy access to
voice mail and pager entries. To use this
feature, dial the number you wish to call and
then push the Voice Command button and
say, “Send.” The system will prompt you to enter
the name or number and say the name of the
phonebook entry you wish to send. The
Uconnect Phone will then send the
corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
You may not hear all of the tones due to
mobile phone network configurations. This is
normal.
Some paging and voice mail systems have
system time out settings that are too short
and may not allow the use of this feature.
Barge In – Overriding Prompts
The “Voice Command” button can be used
when you wish to skip part of a prompt and
issue your voice command immediately. For
example, if a prompt is asking “Would you like to pair a phone, clear a...,” you could push the
Voice Recognition button and say, “Pair a
Phone” to select that option without having to
listen to the rest of the voice prompt.
Turning Confirmation Prompts On/Off
Turning confirmation prompts off will stop the
system from confirming your choices (e.g., the
Uconnect Phone will not repeat a phone
number before you dial it).
To turn confirmation prompts on or off using
Voice Command:

1. Push the Phone button to begin.

2. After the “Ready” prompt and the following
beep, say:“Setup Confirmations Prompts On” or
“Setup Confirmations Prompts Off”
Phone And Network Status Indicators
If available on the radio and/or on a premium
display such as the instrument panel cluster,
and supported by your mobile phone, the
Uconnect Phone will provide notification to
inform you of your phone and network status when you are attempting to make a phone call
using Uconnect Phone. The status is given for
roaming, network signal strength, phone battery
strength, etc.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile
phone keypad and still use the Uconnect Phone
(while dialing via the mobile phone keypad, the
user must exercise caution and take precau
-
tionary safety measures). By dialing a number
with your paired Bluetooth® mobile phone, the
audio will be played through your vehicles audio
system. The Uconnect Phone will work the same
as if you dial the number using Voice Command.
NOTE:
Certain brands of mobile phones do not send
the dial ring to the Uconnect Phone to play it on
the vehicle audio system, so you will not hear it.
Under this situation, after successfully dialing a
number the user may feel that the call did not
go through even though the call is in progress.
Once your call is answered, you will hear the
audio.
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Mute/Unmute (Mute ON/OFF)
When you mute the Uconnect Phone, you will
still be able to hear the conversation coming
from the other party, but the other party will not
be able to hear you. To mute the Uconnect
Phone:
Push the Voice Recognition button .
Following the beep, say “Mute.”
To unmute the Uconnect Phone:
Push the Voice Recognition button .
Following the beep, say “Mute off.”
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the
Uconnect Phone without terminating the call. To
transfer an ongoing call from your Uconnect
Phone paired mobile phone to the Uconnect
Phone or vice versa, push the Voice Recognition
button and say “Transfer Call.” Connect Or Disconnect Link Between The
Uconnect Phone And Mobile Phone
Your mobile phone can be paired with many
different electronic devices, but can only be
actively "connected" with one electronic device
at a time.
If you would like to connect or disconnect the
Bluetooth® connection between a Uconnect
Phone paired mobile phone and the Uconnect
Phone, follow the instructions described in your
mobile phone user manual.
List Paired Mobile Phone Names
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Setup Phone Pairing”.
When prompted, say “List Phones”.
The Uconnect Phone will play the phone
names of all paired mobile phones in order
from the highest to the lowest priority. To
“Select” or “Delete” a paired phone being
announced, push the Voice Command
button and say “Select” or “Delete”. Also, see
the next two sections for an alternate way to
“Select” or “Delete” a paired phone.Select Another Mobile Phone
This feature allows you to select and start using
another phone paired with the Uconnect Phone.
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Setup Select Phone” and follow
the prompts.
You can also push the Voice Recognition
button at any time while the list is being
played, and then choose the phone that you
wish to select.
The selected phone will be used for the next
phone call. If the selected phone is not avail
-
able, the Uconnect Phone will return to using
the highest priority phone present in or near
30 ft (9 m) of the vehicle.
Delete Uconnect Phone Paired Mobile Phones
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Setup Phone Pairing”.

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