2020 DODGE DURANGO steering

250STARTING AND OPERATING
2. Hook up the trailer and make the electrical
connections according to the trailer
manufacturer's instructions.
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message
should appear in the instrument cluster
display (if the connection is not recognized
by the ITBM, braking functions will not be
available), the GAIN setting will illuminate
and the correct type of trailer must be
selected from the instrument cluster display
options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW”
appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer
Brake Type appears on the screen. 8. In a traffic-free environment, tow the trailer
on a dry, level surface at a speed of
20–25 mph (30–40 km/h) and squeeze
the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if
the trailer wheels turn freely, increase the
GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at
a point just below trailer wheel lockup. If towing
a heavier trailer, trailer wheel lockup may not be
attainable even with the maximum GAIN setting
of 10.
Display Messages
The trailer brake control interacts with the
instrument cluster display. Display messages,
along with a single chime, will be displayed
when a malfunction is determined in the trailer
connection, trailer brake control, or on the
trailer. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.WARNING!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in personal
injury.
CAUTION!
Connecting a trailer that is not compatible
with the ITBM system may result in reduced
or complete loss of trailer braking. There may
be a increase in stopping distance or trailer
instability which could result in damage to
your vehicle, trailer, or other property.

20_WD_OM_EN_USC_t.book Page 250

260STARTING AND OPERATING
After Driving Off-Road
Off-road operation puts more stress on your
vehicle than does most on-road driving. After
going off-road, it is always a good idea to check
for damage. That way you can get any problems
taken care of right away and have your vehicle
ready when you need it.
Completely inspect the underbody of your
vehicle. Check tires, body structure, steering,
suspension, and exhaust system for damage.
Inspect the radiator for mud and debris and
clean as required.
Check threaded fasteners for looseness,
particularly on the chassis, drivetrain compo -
nents, steering, and suspension. Retighten
them, if required, and torque to the values
specified in the Service Manual.
Check for accumulations of plants or brush.
These things could be a fire hazard. They
might hide damage to fuel lines, brake hoses,
axle pinion seals, and propeller shafts.
After extended operation in mud, sand,
water, or similar dirty conditions, have the
radiator, fan, brake rotors, wheels, brake
linings, and axle yokes inspected and
cleaned as soon as possible.
If you experience unusual vibration after
driving in mud, slush or similar conditions,
check the wheels for impacted material.
Impacted material can cause a wheel imbal-
ance and freeing the wheels of it will correct
the situation.
WARNING!
Abrasive material in any part of the brakes
may cause excessive wear or unpredictable
braking. You might not have full braking
power when you need it to prevent a collision.
If you have been operating your vehicle in
dirty conditions, get your brakes checked and
cleaned as necessary.

20_WD_OM_EN_USC_t.book Page 260

262IN CASE OF EMERGENCY
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
The SOS and ASSIST buttons will only func -
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network. Other
Uconnect services will only be operable if
your SiriusXM Guardian™ service is active
and you are connected to an operable LTE
(voice/data) or 4G (data) network. ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you will be connected to a representative for
assistance. Roadside Assistance will know
what vehicle you’re driving and its location.
Additional fees may apply for roadside assis
-
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST
and SOS buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator: Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system
to determine if additional assistance is
needed.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

20_WD_OM_EN_USC_t.book Page 262

IN CASE OF EMERGENCY263
(Continued)
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter -
mine if additional assistance is needed. Once
the SOS operator opens a voice connection
with the vehicle’s SOS Call system, the oper -
ator should be able to speak with you or other
vehicle occupants and hear sounds occurring
in the vehicle. The vehicle’s SOS Call system will attempt to
remain connected with the SOS operator
until the SOS operator terminates the
connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the
vehicle’s operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add
aftermarket electrical equipment to the
vehicle’s electrical system. This may
prevent your vehicle from sending a signal
to initiate an emergency call. To avoid inter -
ference that can cause the SOS Call system
to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to
fail when you need it. You could be injured
if the air bag system is not there to help
protect you.
WARNING! (Continued)
6

20_WD_OM_EN_USC_t.book Page 263

264IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between
the ASSIST and SOS buttons will continuously
illuminate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact an authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hard
-
ware are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
WARNING!
Ignoring the Rearview Mirror light could
mean you will not have SOS Call services. If
the Rearview Mirror light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

20_WD_OM_EN_USC_t.book Page 264

268IN CASE OF EMERGENCY
BULB REPLACEMENT
NOTE:
Lens fogging can occur under certain atmo -
spheric conditions. This will usually clear as
atmospheric conditions change to allow the
condensation to change back into a vapor.
Turning the lamps on will usually accelerate the
clearing process.
High Intensity Discharge Headlamps
(Bi-Xenon) — If Equipped
The headlamps are a type of high voltage
discharge tube. High voltage can remain in the
circuit even with the headlamp switch off.
Because of this, you should not attempt to
service a headlamp bulb yourself. If a headlamp
bulb fails, take your vehicle to an authorized
dealer for service. NOTE:
On vehicles equipped with High Intensity
Discharge (HID) headlamps, when the head
-
lamps are turned on, there is a blue hue to the
lamps. This diminishes and becomes more
white after approximately 10 seconds, as the
system charges.
Bi-Halogen Headlamps — If Equipped

1. Turn the steering wheel to the left to replace the bulb from the right hand lamp,
or to the right to replace the bulb from the
left hand lamp.

2. Turn the access cap located on the wheel liner counterclockwise to remove from liner.
3. Locate the headlamp bulb access cap through the opening in the wheel liner.
4. Firmly grasp the access cap and rotate counterclockwise to remove lamp housing. 5. Firmly grasp the low/high beam bulb and
connector assembly and rotate counter -
clockwise to remove from housing.
6. Disconnect the electrical connector and then connect the replacement bulb.
7. Install the bulb and connector assembly into the headlamp housing and rotate
clockwise to lock in place.
8. Install the bulb access cap in the headlamp housing and rotate clockwise to lock it in
place.
9. Install the access cap in the wheel liner and rotate clockwise to lock it in place.
WARNING!
A transient high voltage occurs at the bulb
sockets of High Intensity Discharge (HID)
headlamps when the headlamp switch is
turned ON. It may cause serious electrical
shock or electrocution if not serviced
properly. See an authorized dealer for
service.
CAUTION!
Do not touch the new bulb with your fingers.
Oil contamination will severely shorten bulb
life. If the bulb comes in contact with an oily
surface, clean the bulb with rubbing alcohol.

20_WD_OM_EN_USC_t.book Page 268

270IN CASE OF EMERGENCY
GENERAL INFORMATION
The fuses protect electrical systems against
excessive current.
When a device does not work, you must check
the fuse element inside the blade fuse for a
break/melt.
Also, please be aware that when using power
outlets for extended periods of time with the
engine off may result in vehicle battery
discharge.
Blade Fuses

UNDERHOOD FUSES
The Power Distribution Center is located in the
engine compartment near the battery jump
start posts. This center contains cartridge
fuses, micro fuses, relays, and circuit breakers.
A description of each fuse and component may
be stamped on the inside cover, otherwise the
cavity number of each fuse is stamped on the
inside cover that corresponds to the following
chart.

Power Distribution Center
If the replaced fuse blows again, contact an
authorized dealer.
If a general protection fuse for safety
systems (air bag system, braking system),
power unit systems (engine system, trans -
mission system) or steering system blows,
contact an authorized dealer.
WARNING! (Continued)
1 — Fuse Element
2 — Blade Fuse with a good/functional fuse
element.
3 — Blade fuse with a bad/not functional fuse
element (blown fuse).

20_WD_OM_EN_USC_t.book Page 270

272IN CASE OF EMERGENCY
F2820 Amp Blue –Trailer Tow Backup Lights — If Equipped
F29 20 Amp Blue –Trailer Tow Parking Lights — If Equipped
F30 30 Amp Pink –Trailer Tow (Receptacle) / Trailer Tow (Separate E-Brake) /
Trailer Tow (BUX) — If Equipped
F32 30 Amp Pink –Drive Train Control Module
F34 30 Amp Pink –Slip Differential Control — If Equipped
F35 30 Amp Pink –Sunroof - If Equipped
F36 30 Amp Pink –Rear Defroster/ Electronic BackLight (EBL)
F37 25 Amp Clear –Rear Blower Motor — If Equipped
F38 30 Amp Pink –Power Inverter 115 Volt AC — If Equipped
F39 30 Amp Pink –Power Liftgate — If Equipped
F40 –10 Amp Red Daytime Running Lights/Headlamp Leveling
F42 –20 Amp Yellow Horn
F44 –10 Amp Red Diagnostic Port
F45 –5 Amp Tan Cyber Security Gateway
F49 –10 Amp Red Integrated Central Stack/Climate Control
F50 –20 Amp Yellow Air Suspension Control Module/Slip Differential - If
Equipped
F51 –15 Amp Blue KIN/RF HUB/Steering Column Lock — If Equipped
F53 –20 Amp Yellow Trailer Tow – Left Turn/Stop Lights — If Equipped
F56 –15 Amp Blue PCM
CavityCartridge Fuse Micro Fuse Description

20_WD_OM_EN_USC_t.book Page 272