2020 DODGE DURANGO trailer

196STARTING AND OPERATING
NOTE:
If the gear selector cannot be moved to the
PARK, REVERSE, or NEUTRAL position (when
pushed forward) it is probably in the MANUAL
(AutoStick, +/-) position (beside the DRIVE posi -
tion). In MANUAL (AutoStick) mode, the trans -
mission gear is displayed in the instrument
cluster (as 1, 2, 3, etc.). Move the gear selector
to the right (into the DRIVE position) for access
to PARK, REVERSE, and NEUTRAL.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running.
Apply the parking brake and shift the
transmission into PARK (P) if you must exit the
vehicle. DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears. The DRIVE position provides optimum driving
characteristics under all normal operating
conditions.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), use the AutoStick shift control
(refer to AutoStick in this section for further
information) to select a lower gear. Under these
conditions, using a lower gear will improve
performance and extend transmission life by
reducing excessive shifting and heat buildup.
During cold temperatures, transmission
operation may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves warm
up time of the engine and transmission to
achieve maximum efficiency. Engagement of
the torque converter clutch is inhibited until the
transmission fluid is warm. Normal operation
will resume once the transmission temperature
has risen to a suitable level.WARNING!
Do not coast in NEUTRAL and never turn off
the ignition to coast down a hill. These are
unsafe practices that limit your response to
changing traffic or road conditions. You might
lose control of the vehicle and have a
collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in
NEUTRAL can cause severe transmission
damage.
Refer to “Recreational Towing” in “Starting
And Operating” and “Towing A Disabled
Vehicle” in “In Case Of Emergency” for further
information.

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STARTING AND OPERATING197
Manual (M)
The MANUAL (M, +/-) position (beside the DRIVE
position) enables full manual control of
transmission shifting (also known as AutoStick
mode; refer to “AutoStick” in this section for
further information). Toggling the gear selector
forward (-) or rearward (+) while in the MANUAL
(AutoStick) position will manually select the
transmission gear, and will display the current
gear in the instrument cluster as 1, 2, 3, etc.
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions. If a
condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission may operate only in certain gears,
or may not shift at all. Vehicle performance may
be severely degraded and the engine may stall.
In some situations, the transmission may not
re-engage if the engine is turned off and
restarted. The Malfunction Indicator Light (MIL)
may be illuminated. A message in the
instrument cluster will inform the driver of the
more serious conditions, and indicate what
actions may be necessary. In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
NOTE:
In cases where the instrument cluster message
indicates the transmission may not re-engage
after engine shutdown, perform this procedure
only in a desired location (preferably, at an
authorized dealer).

1. Stop the vehicle.

2. Shift the transmission into PARK (P), if
possible. If not, shift the transmission to
NEUTRAL (N).
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal
operation. NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho
-
rized dealer has diagnostic equipment to
assess the condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
AutoStick
AutoStick is a driver-interactive transmission
feature providing manual shift control, giving
you more control of the vehicle. AutoStick
allows you to maximize engine braking,
eliminate undesirable upshifts and downshifts,
and improve overall vehicle performance. This
system can also provide you with more control
during passing, city driving, cold slippery
conditions, mountain driving, trailer towing, and
many other situations.
5

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STARTING AND OPERATING209
(Continued)
ADAPTIVE CRUISE CONTROL (ACC)
O
PERATION
The Speed Control buttons (located on the right
side of the steering wheel) operate the Adaptive
Cruise Control (ACC) system.
Adaptive Cruise Control Buttons

NOTE:
Any chassis / suspension or tire size modifica -
tions to the vehicle will affect the performance
of the ACC and Forward Collision Warning
system.
The ACC system:
Does not react to pedestrians,
oncoming vehicles, and stationary
objects (e.g., a stopped vehicle in a
traffic jam or a disabled vehicle).
Cannot take street, traffic, and weather
conditions into account, and may be
limited upon adverse sight distance
conditions.
Does not always fully recognize
complex driving conditions, which can
result in wrong or missing distance
warnings.
Will bring the vehicle to a complete stop
while following a target vehicle and hold
the vehicle for two seconds in the stop
position. If the target vehicle does not
start moving within two seconds the
ACC system will display a message that
the system will release the brakes and
that the brakes must be applied manu -
ally. An audible chime will sound when
the brakes are released.
WARNING! (Continued)
You should switch off the ACC system:
When driving in fog, heavy rain, heavy
snow, sleet, heavy traffic, and complex
driving situations (i.e., in highway construc -
tion zones).
When entering a turn lane or highway off
ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or
have steep uphill or downhill slopes.
When towing a trailer up or down steep
slopes.
When circumstances do not allow safe
driving at a constant speed.
WARNING! (Continued)
1 — CANC/Cancel
2 — Normal (Fixed Speed) Cruise Control On/Off
3 — Adaptive Cruise Control (ACC) On/Off
4 — Distance Setting Decrease
5 — SET (+)/Accel
6 — RES/Resume
7 — SET (-)/Decel
8 — Distance Setting Increase
5

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STARTING AND OPERATING217
PRECAUTIONS WHILE DRIVING WITH
ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may
brake late or unexpectedly. The driver needs to
stay alert and may need to intervene.
Towing A Trailer
Towing a trailer is not advised when using ACC.
Offset Driving
ACC may not detect a vehicle in the same lane
that is offset from your direct line of travel, or a
vehicle merging in from a side lane. There may
not be sufficient distance to the vehicle ahead.
The offset vehicle may move in and out of the
line of travel, which can cause your vehicle to
brake or accelerate unexpectedly.
Offset Driving Condition Example
Turns And Bends
When driving on a curve with ACC engaged, the
system may decrease the vehicle speed and
acceleration for stability reasons, with no target
vehicle detected. Once the vehicle is out of the
curve, the system will resume your original set
speed. This is a part of normal ACC system
functionality.
NOTE:
On tight turns ACC performance may be limited.
Turn Or Bend Example

Using ACC On Hills
When driving on hills, ACC may not detect a
vehicle in your lane. Depending on the speed,
vehicle load, traffic conditions, and the
steepness of the hills, ACC performance may be
limited.

ACC Hill Example
5

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STARTING AND OPERATING225
ENABLING AND DISABLING PARKSENSE
ParkSense can be enabled and disabled with
the ParkSense switch.
When the ParkSense switch is pushed
to disable the system, the instrument
cluster will display the “PARKSENSE
OFF” message for approximately five
seconds. When the gear selector is moved to
REVERSE and the system is disabled, the
instrument cluster display will display the
“PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
The ParkSense switch LED will be on when
ParkSense is disabled or requires service. The
ParkSense switch LED will be off when the
system is enabled. If the ParkSense switch is
pushed, and the system requires service, the
ParkSense switch LED will blink momentarily,
and then the LED will be on.
OPERATION WITH A TRAILER
For vehicles equipped with an Integrated Trailer
Brake Module (ITBM), the operation of the rear
sensors is automatically deactivated when the
trailer's electric plug is inserted in the vehicle's
tow hook socket. When the vehicle is connected
to a trailer, the instrument cluster display will
show the “Rear ParkSense Unavailable Trailer
Connected” message in the following
situations:
For five seconds at vehicle start up
For five seconds when the ParkSense button
is pushed
As long as the vehicle is in REVERSE
NOTE:
Refer to “Towing Requirements” in “Starting
And Operating” for more information on the
Integrated Trailer Brake Module.
SERVICE THE PARKSENSE REAR PARK
A
SSIST SYSTEM
During vehicle start up, when the ParkSense
Rear Park Assist system has detected a faulted
condition, the instrument cluster will actuate a
single chime, once per ignition cycle, and it will display the “PARKSENSE UNAVAILABLE WIPE
REAR SENSORS” or the “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information. When the gear selector is
moved to REVERSE and the system has
detected a faulted condition, the instrument
cluster display will display the "PARKSENSE
UNAVAILABLE WIPE REAR SENSORS" or
"PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message for as long as the vehicle
is in REVERSE. Under this condition, ParkSense
will not operate.
If “PARKSENSE UNAVAILABLE WIPE REAR
SENSORS” appears in the instrument cluster
display make sure the outer surface and the
underside of the rear fascia/bumper is clean
and clear of snow, ice, mud, dirt or other
obstruction and then cycle the ignition. If the
message continues to appear, see an
authorized dealer.
If “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” appears in the instrument cluster
display, see an authorized dealer.
5

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226STARTING AND OPERATING
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
PARKSENSE SYSTEM USAGE
P
RECAUTIONS
NOTE:
Ensure that the rear bumper is free of snow,
ice, mud, dirt and debris to keep the
ParkSense system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of
ParkSense.
When you turn ParkSense off, the instrument
cluster will display “PARKSENSE OFF.”
Furthermore, once you turn ParkSense off, it
remains off until you turn it on again, even if
you cycle the ignition.
When you move the gear selector to the
REVERSE position and ParkSense is turned
off, the instrument cluster display will display
“PARKSENSE OFF” message for as long as
the vehicle is in REVERSE.
ParkSense, when on, will reduce the volume
of the radio when it is sounding a tone.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop -
erly. The ParkSense system might not detect
an obstacle behind the fascia/bumper, or it
could provide a false indication that an
obstacle is behind the fascia/bumper.
Use the ParkSense switch to turn the Park -
Sense system off if objects such as bicycle
carriers, trailer hitches, etc. are placed within
12 inches (30 cm) from the rear fascia/
bumper. Failure to do so can result in the
system misinterpreting a close object as a
sensor problem, causing the “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message
to be displayed in the instrument cluster
display.
WARNING!
Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure
to do so can result in serious injury or
death.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.

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STARTING AND OPERATING231
NOTE:
ParkSense will reduce the volume of the radio,
if on, when the system is sounding an audio
tone.
Front Park Assist Audible Alerts
ParkSense will turn off the Front Park Assist
audible alert (chime) after approximately three
seconds when an obstacle has been detected,
the vehicle is stationary, and brake pedal is
applied.
Adjustable Chime Volume Settings
Front and Rear chime volume settings can be
selected from the Uconnect System. Refer to
"Uconnect Settings” in “Multimedia” for further
information.
The chime volume settings include low,
medium, and high. The factory default volume
setting is medium.
ParkSense will retain its last known
configuration state through ignition cycles.
PARKSENSE WARNING DISPLAY
The ParkSense Warning screen will only be
displayed if Sound and Display is selected from
the Customer Programmable Features section
of the Uconnect System. Refer to "Uconnect Settings” in “Multimedia” for
further information.
The ParkSense Warning screen is located within
the instrument cluster display. It provides visual
warnings to indicate the distance between the
rear fascia/bumper and/or front fascia/bumper
and the detected obstacle. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
ENABLING AND DISABLING PARKSENSE
ParkSense can be enabled and disabled with
the ParkSense switch.
When the ParkSense switch is pushed
to disable the system, the instrument
cluster will display the “PARKSENSE
OFF” message for approximately five
seconds. When the gear selector is moved to
REVERSE and the system is disabled, the
instrument cluster display will display the
“PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information. NOTE:
When ParkSense is disabled and the gear
selector is moved to the DRIVE position, no
warning message will be displayed.
The ParkSense switch LED will be on when
ParkSense is disabled or requires service. The
ParkSense switch LED will be off when the
system is enabled. If the ParkSense switch is
pushed, and the system requires service, the
ParkSense switch LED will blink momentarily,
and then the LED will be on.OPERATION WITH A TRAILER
For vehicles equipped with an Integrated Trailer
Brake Module (ITBM), the operation of the rear
sensors is automatically deactivated when the
trailer's electric plug is inserted in the vehicle's
tow hook socket. The front system is still
functional, and the arcs will be overlaid with a
“Trailer” message. The rear sensors are
automatically reactivated when the trailer's
cable plug is removed.
5

20_WD_OM_EN_USC_t.book Page 231

232STARTING AND OPERATING
When the vehicle is connected to a trailer, the
instrument cluster display will show the "Rear
ParkSense Unavailable Trailer Connected"
message in the following situations:
For five seconds at vehicle start up
For five seconds when the ParkSense button
is pushed, as long as an object is not
detected in the front
As long as the vehicle is in REVERSE (vehicle
graphic displayed with a trailer overlay)
NOTE:
Refer to “Towing Requirements” in “Starting
And Operating” for more information on the
Integrated Trailer Brake Module.
SERVICE THE PARKSENSE PARK ASSIST
S
YSTEM
During vehicle start up, when the ParkSense
System has detected a faulted condition, the
instrument cluster will actuate a single chime,
once per ignition cycle, and it will display the
"PARKSENSE UNAVAILABLE WIPE REAR
SENSORS", "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS", or the "PARKSENSE
UNAVAILABLE SERVICE REQUIRED" message
for five seconds. When the gear selector is moved to REVERSE
and the system has detected a faulted
condition, the instrument cluster display will
display a "PARKSENSE UNAVAILABLE WIPE
REAR SENSORS", "PARKSENSE UNAVAILABLE
WIPE FRONT SENSORS" or "PARKSENSE
UNAVAILABLE SERVICE REQUIRED" pop up
message for five seconds. After five seconds, a
vehicle graphic will be displayed with
"UNAVAILABLE" at either the front or rear sensor
location depending on where the fault is
detected. The system will continue to provide
arc alerts for the side that is functioning
properly. These arc alerts will interrupt the
"PARKSENSE UNAVAILABLE WIPE REAR
SENSORS", "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS", or "PARKSENSE
UNAVAILABLE SERVICE REQUIRED" messages if
an object is detected within the five second
pop-up duration. The vehicle graphic will remain
displayed for as long as the vehicle is in
REVERSE.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS" or "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS" appears in the instrument
cluster display make sure the outer surface and
the underside of the rear fascia/bumper and/or
front fascia/bumper is clean and clear of snow,
ice, mud, dirt or other obstruction and then
cycle the ignition. If the message continues to
appear see an authorized dealer.
If the "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message appears in the instrument
cluster display, see an authorized dealer.
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.

20_WD_OM_EN_USC_t.book Page 232