2020 DODGE DURANGO tow bar

STARTING AND OPERATING255
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.

2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case
NEUTRAL (N) button (located by the selector
switch) for four seconds. The light behind
the N symbol will blink, indicating shift in
progress. The light will stop blinking (stay on
solid) when the shift to NEUTRAL (N) is
complete. A “FOUR WHEEL DRIVE SYSTEM
IN NEUTRAL” message will appear in the
instrument cluster.

NEUTRAL (N) Switch

Before recreational towing, perform the
procedure outlined under “Shifting Into
NEUTRAL(N)” to be certain that the transfer
case is fully in NEUTRAL (N). Otherwise,
internal damage will result.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
CAUTION! (Continued)
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The transfer
case NEUTRAL (N) position disengages both
the front and rear driveshafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.
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256STARTING AND OPERATING
5. After the shift is completed and the
NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle
movement.
8. Press and hold the brake pedal. Shift the transmission back into NEUTRAL.
9. Firmly apply the parking brake.
10. With the transmission and transfer case in NEUTRAL, push and hold the ENGINE
START/STOP button until the engine turns
off.
11. Place the transmission gear selector in PARK. Release the brake pedal.
12. Push the ENGINE START/STOP button twice (without pressing the brake pedal) to turn
the ignition to the OFF mode. 13. Attach the vehicle to the tow vehicle using a
suitable tow bar.
14. Release the parking brake.
NOTE:
Steps 1 through 3 are requirements that
must be met before pushing the NEUTRAL (N)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
NEUTRAL (N) button or are no longer met
during the shift, the NEUTRAL (N) indicator
light will flash continuously until all require -
ments are met or until the NEUTRAL (N)
button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing NEUTRAL (N) position indicator
light indicates that shift requirements have
not been met.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your
vehicle for normal usage.

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
CAUTION!
Damage to the transmission may occur if the
transmission is shifted into PARK with the
transfer case in NEUTRAL (N) and the engine
running. With the transfer case in NEUTRAL
(N) ensure that the engine is OFF before
shifting the transmission into PARK.

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292IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable, or the vehicle's
battery is discharged, refer to “Manual Park
Release” in this chapter for instructions on
shifting the transmission out of PARK (P) for
towing or loading onto a flatbed truck. NOTE:
SRT Models:
The manufacturer requires towing
your vehicle with all four wheels OFF the ground
using a flatbed.
REAR WHEEL DRIVE MODELS
The manufacturer recommends towing your
vehicle with all four wheels OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with rear wheels on the ground) under
the following conditions:
The transmission must be in NEUTRAL (N).
Refer to “Manual Park Release” in this
section for instructions on shifting the trans -
mission to NEUTRAL (N) when the engine is
off.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
30 miles (48 km). If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 30 miles (48 km), tow
with the rear wheels
OFF the ground.
Acceptable methods are to tow the vehicle on a
flatbed, or with the front wheels raised and the
rear wheels on a towing dolly, or (when using a
suitable steering wheel stabilizer to hold the
front wheels in the straight position) with the
rear wheels raised and the front wheels ON the
ground.
ALL WHEEL DRIVE MODELS
The manufacturer recommends towing with all
wheels OFF the ground. Acceptable methods
are to tow the vehicle on a flatbed or with one
end of the vehicle raised and the opposite end
on a towing dolly.
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen -
sion components. Damage to your vehicle
may result from improper towing.
CAUTION!
Towing faster than 30 mph (48 km/h) or
farther than 30 miles (48 km) with rear
wheels on the ground can cause severe
transmission damage. Damage from
improper towing is not covered under the
New Vehicle Limited Warranty.

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MULTIMEDIA413
The Uconnect Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology - the
global standard that enables different
electronic devices to connect to each other
without wires or a docking station, so Uconnect
Phone works no matter where you stow your
mobile phone (be it your purse, pocket, or
briefcase), as long as your phone is turned on
and has been paired to the vehicle's Uconnect
Phone. The Uconnect Phone allows up to
10 mobile phones or audio devices to be linked
to the system. Only one linked (or paired) mobile
phone and one audio device can be used with
the system at a time.
Uconnect Phone Button
The Uconnect Phone button on your steering
wheel is used to get into the phone mode and
make calls, show recent, incoming, outgoing
calls, view phonebook etc.
Uconnect Voice Command Button
The Uconnect Voice Command button on your
steering wheel is only used for “barge in” and
when you are already in a call and you want to
send tones or make another call. The button on your steering wheel is also used
to access the Voice Commands for the
Uconnect Voice Command features if your
vehicle is equipped. Please see the Uconnect
Voice Command section for direction on how to
use the button.
The Uconnect Phone is fully integrated with the
vehicle's audio system. The volume of the
Uconnect Phone can be adjusted either from
the radio volume control knob or from the
steering wheel radio control.
Phone Operation
Operation
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice
commands are required after most Uconnect
Phone prompts. There are two general methods
for how Voice Command works:

1. Say compound commands like “Call John
Smith mobile”.

2. Say the individual commands and allow the system to guide you to complete the task. You will be prompted for a specific command
and then guided through the available options.
Prior to giving a voice command, one must
wait for the beep, which follows the “Listen”
prompt or another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Call” and then “John
Smith” and then “mobile”, the following
compound command can be said: “Call John
Smith mobile.”
For each feature explanation in this section,
only the compound command form of the
voice command is given. You can also break
the commands into parts and say each part
of the command when you are asked for it.
For example, you can use the compound
command form voice command “Search for
John Smith,” or you can break the compound
command form into two voice commands:
“Search Contact” and when asked “John
Smith.” Please remember, the Uconnect
Phone works best when you talk in a normal
conversational tone, as if speaking to
someone sitting a few feet/meters away from
you.
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